GMC Acadia Complaints

5,595 consumer complaints on file.

#11530738July 6, 2023
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), PARKING BRAKE
The contact owns a 2015 GMC Acadia. The contact stated that the parking brake, TPMS, and the stabili-trak warning lights were illuminated. The vehicle was taken to an undisclosed dealer where it was diagnosed that the brake sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the engine misfired. The air bag warning light then illuminated. The contact later received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 132,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530415July 5, 2023
AIR BAGS
I called a GMC dealer in Cuyahoga Falls on July 5th and was told they could not fix the recall due to parts not being available. This recall is an issue with and air bag. The recall has been out for over a month and the car is 9 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530426July 5, 2023
AIR BAGS
Takata recall. The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530444July 5, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530288July 4, 2023
UNKNOWN OR OTHER
Airbag light on 24/7, ABS malfunction traction control system turns off randomly, wiper blade fluid not spraying (front, rear) engine misfire on idle, clear/white smoke from hood and burning smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530342July 4, 2023
AIR BAGS
Recall was issued 5/10/2023. No repair is available at this time. Driving this vehicle is a safety risk to my family and myself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530100July 3, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530112July 3, 2023
AIR BAGS
Takata recall. The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530120July 3, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530142July 3, 2023
AIR BAGS
I'm concerned that if I'm in an accident and the driver airbag inflates metal fragments will pass through the airbag and into the interior of my vehicle and possibly kill me or my passengers. I've called a GMC dealer and they can't do anything because the parts aren't available at this time to repair. I called GMC customer assistance and they said there's nothing they can do at this time. I called State Farm, my insurance agency, and they said there's nothing they can do because I haven't been in an accident. I'm not satisfied with this outcome. I need my car to commute to work. I feel someone is responsible to do something for example cover the cost of a rental car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530241July 3, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529701June 30, 2023
FUEL/PROPULSION SYSTEM
fuel gage incorrect. parked at work with a third of a tank of gas, when i left work later that day it said i was on empty. got to closest gas station and put in $20. gauge told me I had half a tank but it takes $70 to fill the tank, so there is no way $20 would give that. then I drove about mile to my parents house and while sitting in the drive way the gauge now said I had over half a tank. then i drove 4 miles home and the range went from 162 miles to 134. called dealer regarding the recall bulletin 14007b and was told my car wasnt part of it even though it is a 2014 gmc acadia and is having the issues described in the bulletin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529597June 29, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529644June 29, 2023
AIR BAGS
Manufacture is not offering any solution or remedy. They’re also not offering replacement transportation. This is not only a safety issue for everyone, but I am very pregnant and my belly is right in the airbag. It’s unacceptable this is not being corrected or replacement transportation offered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529294June 28, 2023
AIR BAGS
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529311June 28, 2023
AIR BAGS, STEERING
Airbags - I received a service notification that the airbags needed to be serviced. I was told by the dealership there weren’t any outstanding recalls on this vehicle. When I researched myself, I saw that in fact, there is an outstanding recall for the airbags. The dealership is trying to charge me for the repairs on an outstanding recall on this car. If I had not researched on my own, I would be out of pocket hundreds of dollars. I transport myself and children I. This vehicle that I thought was safe. This is concerning. Struts - According to the car fax provided at the time of sale, the struts were replaced at the dealership 3 months before purchasing the car. 2 months later the struts have failed and the dealership will not cover the cost of the repair. There was only a 1,000 mile difference from when the struts were repaired until the time I purchased the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529431June 28, 2023
ELECTRICAL SYSTEM, STEERING
Vehicle will randomly drop into a lower gear which causes the engine to rev up, then a warning light comes on indicating that the steering assist and ABS system are offline. Not what you want to have happen when driving 70MPH on the highway. Problem has been ongoing for ytears and GMC insists it is a transmission problem but another thing I have noticed whenever it happens is that the battery voltage increases. Seems like GMC shipped these cars with weak alternators which would explain the myriad electrical problems this vehicle and others like it have had.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529056June 27, 2023
AIR BAGS
Takata Recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529137June 27, 2023
AIR BAGS
Takata recall. The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529209June 27, 2023
AIR BAGS
Takata recall. The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia