GMC Acadia Complaints

5,595 consumer complaints on file.

#11532590July 16, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
I opened my power lift gate to load groceries in the trunk. It opened without issue. As I loaded the groceries the lift gate came crashing down on my head. This happened in the festival foods parking lot around 5:05 pm today (7/16/23). Once I moved out from under it I saw the left arm was popped off. I popped it back in , there is a metal piece that was messed up. It came/ happened out of nowhere. I’ve never had an issue with it.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11532371July 14, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532379July 14, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
Traveling at interstate speeds the vehicle had an short in the Body Control Module due to the HVAC drain leaking into the vehicle. The vehicle displayed a series of alarms brake, steering, and shutoff. We had no power, steering, brakes, or lights. The issue was discovered by Dave Sinclair dealership. It had been in for a sensor issue 3 months prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531732July 12, 2023
AIR BAGS
I have contacted GM multiple times and I have also contacted the dealerships in Oahu, Hawaii to get my vehicle fixed, and the dealerships don’t want to help me because they say that “GM” hasn’t put out a remedy. But the remedy shows that the airbag has to be replaced. I haven’t been able to drive my car for almost 2 months because this isn’t a little recall. I need help in getting GM to fix my vehicle so I can go back to using my family vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531833July 12, 2023
AIR BAGS
Safety recall on the airbag. Called the Dealership and manufacturer and they stated that they can not fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531917July 12, 2023
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2014 GMC Acadia. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that the air bag wiring for the driver’s and passenger’s side air bags needed to be re-soldered to the air bag sensors. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 133,440.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531658July 11, 2023
AIR BAGS
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531552July 11, 2023
POWER TRAIN
Ever since I bought this vehicle 75% of the time I put the vehicle in park and turn the car off the “shift to park” warning light comes on and I have to jiggle the gear shift until it goes off and allows the car to turn off. This can take up to 10 min or sometimes starting the car and turning it off works but that is less times than not. This has been ongoing since I have owned the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531277July 10, 2023
AIR BAGS
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531293July 10, 2023
AIR BAGS
Takata recall. The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531398July 10, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531427July 10, 2023
AIR BAGS
Received the notification of the airbag recall in the mail. Contacted the dealership where the car was purchased to inquire about the availability of repair parts. Was told by the service representative that there are no parts available at this time for repair. Also asked when the part would become available no timeframe is known. Requested a loaner be provided was told there were no available loaners available. Then called the # provided by GM if the dealership was unable to assist, was told by that rep that the repair parts would be available soon. Asked how long soon would take they were unable to quantify the time period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530811July 7, 2023
UNKNOWN OR OTHER, POWER TRAIN
Shift to park error every time I park my car. It takes multiple times of shifting and what not to get the vehicle to shut off. I will be making a appointment with my dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530854July 7, 2023
AIR BAGS
Takata recall. The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530945July 7, 2023
AIR BAGS
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530979July 7, 2023
AIR BAGS
The airbag has been recalled because it might cause injury or death yet no remedy is available. The company should replace this vehicle if only temporary but until the part can be fixed. They refused to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530621July 6, 2023
POWER TRAIN, ENGINE, STEERING
Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530649July 6, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact stated that the warning light for the service air bag was illuminated. The contact stated she received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530681July 6, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530727July 6, 2023
AIR BAGS
unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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