GMC Acadia Complaints

5,595 consumer complaints on file.

#11579222March 25, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579231March 25, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact stated that the failure occurred intermittently. The contact stated that the dealer was contacted, and the contact was informed that a diagnostic fee would be required to confirm the failure. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579013March 23, 2024
AIR BAGS
The airbag recall was acknowledged 3 years ago and there is still no "remedy" for the dangerous recall. After 3 years with no solution, that is far from "timely manner" for this problem. (As a mother with three small children in the car, the airbags are the most important safety feature)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578880March 22, 2024
AIR BAGS
No manufacture resolution in 5 years
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578939March 22, 2024
UNKNOWN OR OTHER
Car does not recognize it is in park and has rolled into my garage door even though the shifter has been placed in the park position. Also it continues to alarm to "Shift to Park" and has caused 2 dead batteries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578671March 21, 2024
AIR BAGS
Recall on air bag and GM has no parts available to fix the issue. Recall announced May 2023. I called GM and they indicated no parts were available yet. Don’t you think it’s about time GM gets the parts to fix the recall??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578696March 21, 2024
ELECTRICAL SYSTEM, POWER TRAIN
it ask to shift to park while already in the park position
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578698March 21, 2024
ELECTRICAL SYSTEM
After raining door locks on every door will not work. Won't lock or unlock, manually or by using the key fob. Something seems to be getting damp and shorting out . After a day or 2 the locks will work just fine when everything dries out.Seems to be a safety issue if I can't exit the vehicle. The rear hatch is the only door that works when this happens. What is the problem and the solution? This happens every time it rains. Had it to the dealer and they couldn't find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578700March 21, 2024
UNKNOWN OR OTHER
Shift to park issue. Car will not go into park. Car will not shut off. Sometimes shifting back and forth or jiggling the shifter will work. Dealer replaced shifter assembly at a cost to me of $777. This was done last week. So far so good, but GMC knew about this problem for quite a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578459March 20, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578476March 20, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578551March 20, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578336March 19, 2024
ENGINE
The contact owns a 2022 GMC Acadia. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that the wheels seemed unbalanced while driving. The contact stated that the failure occurred several times. The dealer was contacted and informed the contact that there were no availability on the following week. The contact stated that the GMC mobile app indicated that there were issues with the engine and transmission. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578257March 19, 2024
FUEL/PROPULSION SYSTEM
UNKNOWN-THE VECHILE WILL NOT START AND SHOWS THE FUEL IS EMPTY, BUT I JUST LOOKED PRIOR AND HAD 3/4 FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578048March 18, 2024
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
The contact owns a 2020 GMC Acadia. The contact stated that the front driver's side and front passenger’s side seat belt locking mechanism failed to remain latched. The contact stated that while driving, the seat belts would erroneously become unlatched. The vehicle was taken to the local dealer who diagnosed that the seat belts needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578108March 18, 2024
AIR BAGS
A recall was sent out on 2023-05-10 NHTSA 23V334 for Driver Front Airbag Inflator May Rupture. It has almost been a year and a remedy is still not available. Safety Risk Description An inﬂator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Based on the safety risk description this sounds pretty serious, and yet there is no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577864March 17, 2024
POWER TRAIN, ELECTRICAL SYSTEM
Vehicle frequently shows the error "Shift to Park" when I attempt to turn off the car after it is placed in park - which is confirmable via the instrument panel. The vehicle electronics will not turn off until the error is cleared. At times I cannot clear the error and I've had to set my parking brake and leave the car electronics running while I go into a store, which leaves car unsecured and drains the battery. The car has gone into my local GMC dealer for repairs. The first time I took it in (August 2020), I was 365 miles outside my warranty and GMC refused to pay for the repairs. The dealership felt certain a recall would be issued and suggested I have harness switched which they admitted was a band-aid fix and that it wouldn't fix the issue, but it would allow a period where the error disappears (which it did) - until a recall is issued. The Shift to Park error reappeared about 1.5 years later. I took my Acadia back to the dealership and was told they could not replicate the error and therefore there was nothing they could about it. The error is happening much more often and I've scheduled another repair appointment to address the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577768March 16, 2024
AIR BAGS
Our airbags have been recalled since May 2023. There is no remedy available. I requested GMC to buyback the vehicle, and they denied. They said they have no solution for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577811March 16, 2024
AIR BAGS
We are not able to get a recall completed with a problem known to cause death or injury if left unrepaired - the recall was listed publicly last May 2023 and no remedy is available to dealers to repair yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577565March 15, 2024
AIR BAGS
In March 2024 I received a letter from GM saying "that parts are now available to repair your vehicle" relating to the 2023 airbag recall. However, the local GM dealer advised me that while it placed an order for these parts 11 days ago, it still has not received the parts and told me that GM has provided no "ETA" for when these parts would be received. GM has failed to replace the airbag component(s) within a reasonable period of time and as of this writing I have no idea when the parts will truly be available. As a result, our family continues to be at risk from a potentially exploding airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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