GMC Acadia Complaints

5,595 consumer complaints on file.

#11584535April 22, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584183April 20, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car needs an PCM upgrade because it’s lit up a code in randomly situation. Causing the vehicle to lose the water temperature gage, power steering wheel assistance reduced and ac stop working, gmc is aware of the problem even issued a technical bulletin in 2018, but instead of inform the clients about the defective part, they want the client with this problem to pay to upgrade a defective PCM that came out from factory with problem. Note the power steering wheel assistance is part of the safety of the car. The problem always existed in the car, it toke me 2 years to find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584228April 20, 2024
POWER TRAIN
Transmission slips, shifts hard, and RPM gets high before shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583975April 19, 2024
UNKNOWN OR OTHER
We purchased this vehicle New in 2018. Gear Shift Problem. The vehicle displays a persistent “Shift to Park” warning on the dashboard. This usually occurs even when the gear selector is in the “Park” position and I have difficulty in Turning Off the Vehicle. The ignition remains active despite the gear selector being in “Park.” We have to go through all the gears - Drive - Neutral then Park then try to turn it off over and over. May take 5 or 6 tries before I can leave the car safely. Unintended Vehicle Movement: We believe the car is safely in the “Park” position and have exited the car and then it rolled. We have to jump back in and try to turn it off. I'm [XXX] and husband [XXX] and this is causing us injuries. It rolled one time and hit the Handicap Parking Sign in my parking space. It just missed hitting another car in a parking lot when it rolled about 3 times now. Called around to get it fixed but everyone says "it's been a problem for years and GMC has NO fix for it." Only temporary fix is to install new gear shifter or full transmission replacement, which owner has to pay for $700 to $3000 repair! We don't have 30,000 miles as of yet. We are low income, on Social Security and this should be a Recall since there are many complaints online for years. Praying we do not have a collision or terrible injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583988April 19, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584054April 19, 2024
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584059April 19, 2024
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the air bag warning light intermittently illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584108April 19, 2024
POWER TRAIN, ENGINE
I have this 2018 Acadia where all of a sudden, at random, the radiator fan runs on high constantly, the AC stops blowing cold air, the thermostat gauge on the dash drops to the C, and the Power Assist is reduced and pops up as a message on the dash as well. Sounds like this may be a common problem among Acadia's. It resets at random and everything appears to be normal for a while. In addition, there are no check engine lights and no codes to check. I have had this happening for over a year and had a dealership service the car but never said mentioned it as a problem. So now that it's out of warranty my and has more frequent occurrences now I''m more aware but now it's out of warranty. It comes up on an Acadia Forum as a common issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584155April 19, 2024
SUSPENSION
The rear knuckles have a casting defect that does not allow the lower most forward control arm bolt to be tightened fully. This causes the bolt to be 1/8” from being fully tightened. After removing the casting defect you are able to tighten the bolt fully. The bolt broke off in the knuckle causing the tire to point away from the body at a 45 degree angle. If my wife was on the interstate doing 60 when this happened it could have been life threatening but she was only doing about 10 when it snapped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584011April 19, 2024
EXTERIOR LIGHTING, LANE DEPARTURE: WARNING
When approaching on coming traffic with bright light on high beam, my car will not change from high beam to low beam , nor can I manually. change. also Right mirror has indicator of on coming traffic approaching comes on for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583781April 18, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583857April 18, 2024
ENGINE
check engine light comes on & simultaneously the A/C will not work. when I first researched there was information stating that the grease GM used in the drive train was too thick resulting in the thermostat not working properly. even though GM first acknowledged they caused the problem they are not issuing a recall to fix the problem. instead they want me to take my car to a dealership & pay approx. $2400 to turn off the sensor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583893April 18, 2024
UNKNOWN OR OTHER
Shift to park comes on when turning car off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583461April 17, 2024
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, parts to do the recall repair was not yet available. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583724April 17, 2024
ELECTRICAL SYSTEM, ENGINE
Shift to park alert pops up when turning vehicle off. Vehicle is in park. This prohibits the vehicle from turning off. Per my investigation other gmc acadias made in 2017 also have experienced this which results into either prohibiting them from turning their vehicle off or their battery dying. This is a safety hazard because it increases risk of being stranded due to malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583726April 17, 2024
ENGINE
Thermometer stop properly working. Check engine light came on. Ran fhe diagnostic code which confirms the Thermometer needs replaced. This began Dec 2023 - bought the vehicle in Oct 2023. Unsure if this was an issue prior. The cooling fan would kick on, and the temp gauge would stop working. Dealership was able to replace this and so far no further issues with the tempature reading.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583249April 16, 2024
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2017 GMC Acadia. The contact stated after parking and turning off the vehicle, the brake lights remained illuminated. The contact stated that the failure had been recurring. The dealer the vehicle was purchased from, was notified of the failure and informed the contact that she would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact an unknown recall that was related to the failure had expired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583335April 16, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582980April 15, 2024
ELECTRICAL SYSTEM
The contact owns a 2017 GMC Acadia. The contact stated while driving at various speeds, the radio independently switched to different settings. Due to the failure, the speedometer was no longer be visible. The contact stated that the failure caused the driver to be distracted while driving. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583114April 15, 2024
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Car will read error code for driver assist is reduced. Which then will shut down AC and thermostat will be locked at cold. This is a known issue with gmc if you look at the forums. Should be looked into. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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