GMC Acadia Complaints

5,595 consumer complaints on file.

#11645736March 1, 2025
ENGINE, FUEL/PROPULSION SYSTEM
May 2023 we took the car to the GM dealership for a electronic recall. We reported a rattling noise at that point in time. Whatever repair was done that the car ran w/o any noise for nearly a year. April 2024 the catalytic converter failed at just 61K miles on this vehicle. The mechanic at the same dealership noted a broken mounting bracket and replaced the catalytic converter. October 24 2024 at 76K miles the car started making the same noise. The mechanic at the same dealership noted a loose mounting bracket due to an excessively vibrating catalytic converter, a crack on the cat converter, a leak and sequentially damaged front pipe. They noted they made all of those repairs. They noted they test drove the vehicle and verified the car was repaired. October 26, 2024 after those final repairs the car made a loud revving noise and emitted a smell of sulfur. The next day the car died on the road while driving. Every system of he vehicle shut down and I narrowly avoided getting hit from behind. On 11/2/24 We had the car towed to the dealership again. The mechanic noted the recent replacement on the cat converter & oil had leaked intermixing. That caused the motor to seize and the car to stop working while I was on the road driving. I can't imagine what could've happened to me had it stop on the highway at 65mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645640February 28, 2025
POWER TRAIN
Transmission failure - needed to replace the transmission Experienced rough shifting, slipping, or hesitation and then transmission failed while driving almost causing a multicar accident. This is a widely known issue for my vehicle year. GMC would not assist with any coverage of the repairs. This issue needs to be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645263February 27, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2021 GMC Acadia. The contact stated while attempting to park the vehicle, the contact became aware that the front and rear-view cameras were inoperable. The camera failure message was displayed. The contact stated that the cameras failed to function properly, and an image was not displayed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644995February 26, 2025
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645187February 26, 2025
UNKNOWN OR OTHER
Shift to park does not complete. System warning comes on and will not turn off until I restart vehicle and redshift to park. Multiple shifts are required to allow the vehicle to accept park. This has been happening for approximately 1 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644707February 25, 2025
AIR BAGS, POWER TRAIN
The contact owns a 2014 GMC Acadia. The contact stated that the AWD warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure with the air bags. The failure mileage for the AWD failure was approximately 175,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644629February 24, 2025
UNKNOWN OR OTHER
Shift to park warning stays on not allowing my car to turn off. Have to continually move gear shift in hopes it will recognize car is in park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644415February 23, 2025
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
While car is in park, I get the "Shift To Park" warning after driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643986February 20, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Twice the shift to park function of the vehicle has failed, once in 2020 and again in 2025, it appear that there is a recall for the year make and model vehicle, but for some reason my particular VIN in not included in this recall. The recall needs to be expanded to address this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643647February 19, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2019 GMC Acadia. The contact stated that upon shifting to park(P), the vehicle made an abnormal beeping sound that persisted after turning off the vehicle. The message "Shift to Park" was displayed. The vehicle was taken to the dealer, where an unknown harness and switch were replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 39,886.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643757February 19, 2025
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 161,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643702February 19, 2025
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, ENGINE
I am experiencing a recurring P04FB diagnostic trouble code on my 2023 GMC Acadia, related to the crankcase pressure sensor. GM issued Bulletin No. PIP5841C, which attributes the issue to moisture buildup freezing inside the sensor. Their recommended fix is to remove the sensor, blow out any moisture, and reinstall it. However, this is not a permanent solution—the code returns within days, suggesting an inherent design flaw in the PCV system. Additionally, the replacement sensor (Part #12718935) is on national backorder, making it impossible to obtain. Many owners across multiple GM models using this engine (such as the Chevrolet Blazer and Cadillac XT4) are experiencing the same problem, yet GM has not provided a real solution. A properly designed PCV system should not allow excessive moisture to accumulate in the sensor. Instead of addressing the root cause, GM’s bulletin merely delays the issue by temporarily clearing the moisture. This approach does not prevent the problem from recurring, and it does not fix the underlying defect. If the sensor fails or provides inaccurate readings, it can affect emissions and engine performance. The fact that the replacement part is unavailable suggests GM may be restricting access to it, possibly because they know it is defective. This raises concerns that GM is quietly managing a widespread issue rather than issuing a formal recall or warranty extension. I am requesting that the NHTSA investigate this issue, as GM's current approach does not resolve the problem. Owners should not be forced to repeatedly clear moisture from a sensor that is failing due to a design flaw. If GM has internally identified a better solution, it should be made available to affected owners instead of delaying action with ineffective temporary fixes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643501February 18, 2025
POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated that while attempting to shift to park(P), the message to “Shift to Park” was displayed. The contact shifted from park to neutral and back to park until the proper gear was recognized. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643329February 18, 2025
UNKNOWN OR OTHER, ENGINE, POWER TRAIN
Shift to park. Vehicle does not turn off when in park. This recall is in effect on other 2017 Acadias but for some reason ours is not under the recall. Had this issue in 2020 and it was repaired at our cost. It is now doing the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643383February 18, 2025
ENGINE
My vehicle is 3 months old with 4650 miles. I was driving on the turnpike and without notice a warning on the dash advised that there was no oil pressure and to pull over. I had the vehicle towed to a dealer out of state since we were 3 hours from home. The dealer called today to advised the car needed a new engine. I asked what was the route cause and they advise the GM did not require the engine to be stripped to find one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643275February 17, 2025
UNKNOWN OR OTHER
Shift to park. Dash stating shift to park when vehicle has been put in park. Unable to turn vehicle completely off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643022February 16, 2025
POWER TRAIN, UNKNOWN OR OTHER
Shift to park. Shows it’s in park but it is not
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642985February 16, 2025
SERVICE BRAKES
When pressing brakes to start the car the pedal goes all the way to the floor with little or no resistance. It has happened three times in 3 months. Took it to GM dealer after the first two incidents and they did a software update. Took it in again after the third incident and they did nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642679February 14, 2025
AIR BAGS
This vehicle has a recall dated back to May of 2023. I have been trying to get the airbag for this recall replaced since then from the GMC dealership we purchased the vehicle from to no avail. I have been on the wait/call list since the recall date and still haven’t heard that my part is ready to be replaced. The airbags on our GMC Sierra were replaced so I do not understand why the long wait on the Acadia. I worry that if we do get into an accident, we will be badly hurt or killed if the airbags go off. The time frame to get this remedied is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641860February 11, 2025
AIR BAGS
I was in minor accident this past December. The airbag ruptured and cut up my face. I was extremely confused as to how this could happen and after doing a little research, I found out that the vehicle has an open recall for their air bags. I was extremely shook by this information because we were never notified for such a life threatening recall! I contacted gm over 3 weeks ago. The first person I spoke with expressed that she needed to escalate the issue to the right place and that someone would contact me. A week went by and I did not hear anything so I called, I was told that it was sent to the wrong place but they were going to make sure the matter would be sent to the correct department and that they would reach out to me within a few business days. I have not heard from another person at gm since.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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