GMC Acadia Complaints

5,595 consumer complaints on file.

#11658306May 1, 2025
ENGINE
Transmission issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658267May 1, 2025
ENGINE
The Vehicles engine siezed at 6,400 miles leaving us stranded on the side of the freeway for 3 hours and GMC is trying to PIN the blame elsewhere. Car has been in the shop for 3 weeks and they are unsure if it will be covered by warranty. The only thing done to the car was an oil change performed at a GMC dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657898April 30, 2025
POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated that upon reaching his destination and shifting the vehicle into park, the vehicle failed to recognize that that the shift lever was in park. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The shift to park warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658021April 30, 2025
POWER TRAIN
The car no longer recognizes when shifted into Park. It will not allow things like door locks and so on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657751April 30, 2025
POWER TRAIN
The contact owns a 2015 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering and vibrating while shifting gear, and vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced, and vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658016April 30, 2025
SERVICE BRAKES
I was driving down the road and all the sudden my breaks locked up. Like I had to stand on the break with both feet for it to barely stop. After getting it to the repair shop they said my vacuum pump exploded. My problem is it’s very well taken care of car and absolutely no warning light was on. I had no warning at all just all the sudden wouldn’t stop. Now I’m 7,600 in the hole because of this and very upset my not even 5 year old car is having these problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657479April 29, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
As i am driving it flashes the warning sign like if I was going to hit another vehicle when there is no car in front of me, this has happened since I purchase the care 1/2024, this has happen around l7 to 8 times already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657510April 29, 2025
POWER TRAIN
The contact owns a 2017 GMC Acadia. The contact stated while attempting to shift into park(P), the vehicle failed to turn off, with the "Shift to Park" message displayed on the instrument panel. The contact stated that after several attempts, the vehicle eventually turned off. The dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 17V516000 (POWER TRAIN). The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657517April 29, 2025
AIR BAGS
The contact owns a 2015 GMC Acadia The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657630April 29, 2025
ELECTRICAL SYSTEM
I have had intermittent issue with a message to shift the car to park when I shut it off. It was in park. If I wiggled the shifter it would often correct. That went on for a few years on and off. Lately it was more persistent. I brought it into the dealer and they replaced a harness and a switch. Seems that a harness would not go bad unless it had a manufacturer defect. I have seen a lot of reports on this issue on online blog sites. Seems to be a common problem. The problem with this defect is that when it is sin that mode, you cannot safely secure the vehicle and warning bells keep ringing. So the vehicle cannot be left like that and expect it to be secure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657660April 29, 2025
ELECTRICAL SYSTEM
Backup camera failed. Same issue on 2021 Acadia SLT Needs to be investigated on 2023 models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657194April 28, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656801April 25, 2025
POWER TRAIN
The contact owns a 2018 GMC Acadia. The contact stated that after parking the vehicle and shifting to park, the vehicle failed to turn off. During the failure the message "Shift to Park" was displayed even though the gear shifter was in park(P). After several attempts, the vehicle was able to be turned off. The contact also stated that during the failure, the vehicle would roll backwards. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656763April 25, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On numerous occasions the key fob is not detected and locked out of vehicle. Key fob notice on panel saying it’s not detected while driving. Took it to Jim Causley GMC dealer several times and then they kept vehicle for a week unable to duplicate and sent me on my way. This is still happening with no help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656658April 24, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
After shifting to park and attempting to turn off my vehicle, I receive an “Action Required Shift to Park” error message. I’m assuming the vehicle is in park but I’m not certain and worry about it moving or rolling. It is difficult to get it to turn off by jiggling the shifter and turning the vehicle on and off. At times, I am not able to get it off and then the vehicle will not lock and the battery goes dead. According to my VIN there is not an active recall but brief internet search states there has been numerous reports, recalls, and lemon law returns due to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656344April 23, 2025
UNKNOWN OR OTHER
My 2018 GMC Acadia is experiencing an issue with the "Shift to Park" feature. When the vehicle comes to a stop and is put into park an alert comes up on the dashboard says "Shift to Park" even though the car is fully parked. This keeps the vehicle from being able to be turned off. Often times this issue is not fixed by turning the car on and re-shifting to park and i have to drive the vehicle and try again. This happens over 50% of the time I try to park this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656415April 23, 2025
POWER TRAIN
Torque converter is going bad, hard shift when going slow then speeding up, stuttering at random times, vibration, hard shifting into reverse. No check engine light. Acadia known for transmission and torque converter problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656325April 23, 2025
ENGINE
The contact owns a 2021 GMC Acadia. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a fractured rear cap catalyst converter cap. The contact was informed that the catalyst converter needed to be replaced. The vehicle was not repaired. The contact stated that the original catalyst converter was replaced by the same dealer less than two years ago under warranty. In addition, the contact stated the front catalyst converter was replaced by the same dealer five weeks ago. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656065April 22, 2025
POWER TRAIN
When shifting into Park the car still states to "shift into park" on the dash and will not fully shut off. i still need to take the car into the dealer for service to fix. This seems to be an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655827April 21, 2025
UNKNOWN OR OTHER
my arcadia shift to park appears when i park my car beginning to happen all the time now .started last month and getting worst i have contacted the dealership and was told no recalls .my car is a 2018 with 34,000 miles on it . i am very disappointed with this vehicle . if you can't stand by your product i can't see myself buying another one. thank you a very disappointed customer [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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