GMC Acadia Complaints

5,595 consumer complaints on file.

#11664292June 2, 2025
STEERING
The contact owns a 2017 GMC Acadia. The contact stated while driving at an undisclosed speed, the power steering assist warning light illuminated. The contact stated that the warning light then turned off independently. In addition, the contact stated that the air conditioning failed to function as intended and the interior of the vehicle became extremely hot. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated the vehicle was taken to the dealer in 2024 for the failure, and the contact was informed that the power steering assist feature had failed, and the software needed to be updated. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The contact was advised to take the vehicle to the dealer for a diagnostic test, and a case number would then be provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664115May 31, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle producing code P2138 then goes into limp mode stating to service stability, traction control off and engine reduced power. Replaced Throttle Body and Acceleration Pedal Position Sensor and error was still present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663955May 30, 2025
ELECTRICAL SYSTEM
The Radio in my 2021 GMC Acadia had to be replaced due to an UPDATE Failure. I had to pay $221.32 for diagnostic and $1,580.18 for a new Radio. My Husband and I are the original owners of the 2021 GMC Acadia. My Dissatisfaction is why are some GMC products under recall for this issue but my 2021 GMC Acadia not part of the recall. The Hands free calling was not working, the GPS and also affected the back up Camera. all of these . a response is requested
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663597May 29, 2025
STRUCTURE:BODY
The driver's side door cracking away from the frame. My safe was put at risk due to the potential of the door falling off. It's a known problem for GMC vehicles. Yes the vehicle was inspected by a body shop. No warning or message came up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663648May 29, 2025
AIR BAGS
The contact owned a 2016 GMC Acadia. The contact stated that when she had placed the vehicle in reverse (R), and was applying the accelerator pedal, all of the air bags deployed. The contact stated that she lost control of the vehicle and crashed into her neighbor's house. The contact stated that she was rendered unconscious. The contact stated that when she recovered consciousness the police were on scene and issued her a traffic citation. The contact stated that no emergency medical personnel were called to the scene of the accident. The contact stated that she had not gone to a doctor, but she had pain in her back and had bruises on both legs and feet. The contact stated that the vehicle had been towed to an impound lot. The contact stated that she had called here insurance provider who had declared the vehicle a total loss. The manufacturer was not made aware of the failure. The contact stated that she had received notification of NHTSA Campaign Number: 23V334000 (Air Bags) and related the failure to the recall. The failure mileage was approximately 130,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11663765May 29, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663793May 29, 2025
AIR BAGS, ELECTRICAL SYSTEM, WHEELS
Lift gate closes by itself I have to put a pole to hold it up and it won’t hit me, it says the air bags needs to be serviced, stabilitrak keeps going off, ball bearing needs work. Radio won’t turn on no sound on air signals, the body chasis something popped while driving, the tracking control keeps turning off, the seats move while driving, catalytic converter are moving car only go 12 mpg.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663825May 29, 2025
UNKNOWN OR OTHER
When I turn off the car it says required "shift to park" the car stays on and I can not exit the car it will not lock doors and it stays on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663803May 29, 2025
UNKNOWN OR OTHER
The back up camera failed at 36200 miles and the dealer will not fix. I see there was a recall on 2021 models due to bad cable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663643May 29, 2025
ENGINE
The contact owns a 2021 GMC Acadia. The contact stated that after a routine maintenance at the local dealer, it was noticed that the radiator was leaking coolant. Upon further inspection, the contact and his son noticed that the driver’s side of the radiator was corroded. No warning light was illuminated. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 32,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663078May 27, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SERVICE BRAKES
My 2019 GMC Acadia is now undergoing the same repair for at least the second time. This is the common issue known as the Shift-To-Park issue. You can read about it here - [XXX] Below are the commonly affected years: 2017 – Acadia 2018 – Acadia 2019 – several models (I own a 2019 GMC Acadia) 2020 – several models 2021 – Acadia and Traverse Despite falling into the year, make, model and issue - When I look up my VIN - No recall or warranty information is available, saying that my vehicle is NOT affected by this issue. However, this is now the 2nd (maybe 3rd) time I am having to come out of pocket to have this issue repaired. It originally happened in July of 2022 with around 40-44k miles on the vehicle. It is now happening again May of 2025 with around 72k miles on the vehicle. If I search further back, I imagine the first owner may have had the same work done too. Clearly this vehicle is affected by the issue buy according to my VIN it is not. GM (General Motors) told me that they offer no sort of help or reimbursement unless my VIN is associated with the issue. Can you guys please either add my VIN or extend out the warranty / recalls to ALL - Because this is absurd. My car doesn't recognize that it is in Park and stays on, preventing me from shutting down the vehicle / engine. Asking me to "Shift-To-Park" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663228May 27, 2025
ELECTRICAL SYSTEM
When putting my GMC Acadia in Park and shutting off the push start ignition the alarm goes off saying it’s not in park when it is clearly in park so I have to continuously start the car and try to keep putting it in park and shut ignition off. I googled it and saw there was a recall so took it to dealership but my vin was not included. I feel my safety is at risk as my battery also went dead stranding me in another city with my young grandkids on February 23rd, and I had a large bill to get a jump as well, I believe due to this same electrical issue! We are waiting on estimate now to get it fixed which is ridiculous as it is the same issue that is covered on many other of the same model vehicles! You should really look into this and maybe other electrical safety concerns costing consumers thousands of dollars on all these GMC vehicles it doesn’t seem fair. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662973May 24, 2025
FUEL/PROPULSION SYSTEM
Car stalled at intersection and unable to restart. The car would not go into neutral to get the car out of the roadway. The fuel pump driver or fuel pump fail with 41k miles. The condition is very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662719May 23, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662786May 23, 2025
ENGINE
While driving the thermostat will go to zero and the steering assist is disabled. I have read a lot of forums that this is a known issue. The only way to reset it, so we have A/C is to disconnect the battery and it will last a day or two and do the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662861May 23, 2025
POWER TRAIN
The contact owns a 2017 GMC Acadia. The contact stated that while attempting to shift into park, the message "Shift to Park" was displayed. There was no warning light illuminated. Due to the failure, the contact was unable to turn off the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The contact referenced Technical Service Bulletin: PIT5616; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662533May 22, 2025
UNKNOWN OR OTHER
The shift to park notification keeps coming on everytime we go to put the car into park. It takes about five to ten minutes shifting back and forth to get the car to shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662634May 22, 2025
POWER TRAIN
"Shift to park" warning error when vehicle is in park. Although I have heard there was a recall, I am not seeing any when I've entered my vin #. The issue has happened multiple times over the last 6 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662691May 22, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I was driving along [XXX] . I stopped at Walmart and shopped for about 2 hours. I was Leaving Walmart and was stopped at a red light at the exit from Walmart [XXX] and traction control light comes on and a message came up and stated traction control off and to service stability control and the vehicle loses power right at the light. I checked everything I could and dis connect the battery for about 30 minutes and connected the battery back up vehicle still would not start. After sitting there for 3 hours the vehicle starts up. A week later the same thing happens again. I had to go through all the steps again so after a couple of hours. The vehicle started up. A few days later it happens shin but this time I'm at a stop sign on a busy road. I called Road side service for a tow. No one showed up so I went through Ll those same steps of disconnecting the battery and hooking it back up after a couple of hours and it stated up. I drove it home and started doing some research and found something saying to change the brake pedal position sensor so I done that and it worked for a few days and started doing the same thing all over again. S week later I drive it to the store and got almost home and the vehicle shut down again and would not start back up. I had it towed to my uncle shop Nd he done a diagnostic on it and got about 4 or 5 codes. All of those things are very expensive to purchase. I just ran the Vin to check for recalls on the vehicle but couldn't find any but it should have been a lot of recalls because there are so many of these vehicles the exact same model and year with trouble with stability control ND brake and traction control issues. All the issues they hD on this car thT I have should not have been sold to anyone except the manufacturer. I wish I could just get my money back that I paid for it. $4700.00 not included in the work I had done like the cv axles replace on both sides in the front. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662448May 21, 2025
UNKNOWN OR OTHER
“Park to shift “ warning keeps showing up when shift the gear to PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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