GMC Acadia Complaints

5,595 consumer complaints on file.

#10326656April 20, 2010
STEERING
WHINING WHILE DRIVING AND CLANKING NOISE WHILE GOING OVER BUMPS-WAS TOLD THE WHINING WAS THE POWER STEERING, AND NEEDED THE POWER STEERING PUMP TO BE CHANGED. I WAS TOLD THE CLANKING NOISE WAS DUE TO A PROBLEM WITH THE RACK AND PINION. BOTH ARE DIRECTLY RELATED. I WAS TOLD THAT MANY PEOPLE ARE HAVING PROBLEMS WITH THE RACK AND PINION, BUT GMC WOULD NOT FIX THE PROBLEM RIGHT NOW, IT WAS A PROBLEM THAT'S "ON HOLD." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325097April 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE CONTACT DRIVING APPROXIMATELY 55 MPH IN FIRST GEAR, THE TRANSMISSION FAILED, AND THE RPMS BEGAN TO INCREASE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHENEVER A RIGHT TURN WAS ATTEMPTED, THE VEHICLE STALLED. THE VEHICLE WAS SAFELY DRIVEN TO A LOCATION TO BE PARKED AND UPON RESTART THE VEHICLE MOMENTARILY OPERATED AS NORMAL UNTIL THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THERE WAS A TRANSMISSION FAILURE. THE FAILURE OCCURRED AFTER THE DEALER PREVIOUSLY REPLACED THE TRANSMISSION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 9,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324778April 9, 2010
STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
POWER AND POWER STEERING FAILURE- WHEN IT RAINS OR I DRIVE THROUGH PUDDLES OF WATER THE CAR LOOSES POWER AND SLOWS. ALSO WHEN I AM DRIVING THE POWER STEERING STOPS WORKING AND THERE IS A LOUD SQUEALING NOISE. I HAD THE DEALER LOOK AT MY ACADIA AND THEY SAID THEY COULD READJUST THE BELT GUARD. THIS DID NOT WORK AND THEY SAID JUST BE CAUTIOUS WHILE DRIVING. ALSO THE CRUISE CONTROL DOESN'T COAST AND THE SPEED INCREASES AS YOU GO DOWN HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323469April 2, 2010
STEERING
I WISH TO INFORM YOU OF A CRITICAL STEERING DEFECT IN THE 2008 GMC ACADIA. AT 42,000 MILES I NOTICES A DECLINE IN POWER STEERING FLUID. WHEN QUESTIONED GMC INFORM ME THAT IS WAS LOW DUE TO AIR POCKETS IN THE FLUID SYSTEM RELEASING OVER TIME THUS CAUSING VOLUME LOSS. AT 50,000 ALL THE POWER STEERING FLUID RAN OUT ON MY DRIVEWAY. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY IT COULD HAVE RESULTED IN STEERING LOSS AND POTENTIAL HARM TO MYSELF , PASSENGERS, OR OTHER VEHICLES ON THE ROADWAY. WHEN NOTIFY GMC REQUESTED ME TO KEEP DRIVING THE VEHICLE OVER A WEEKEND (EVEN THOUGH IT PURGE ITSELF OF FLUID AS FAST AS IT WAS REFILLED) AND BRING IT IN FOR REPAIR ON MONDAY. GMC OF COURSE CHARGED ME $420 FOR THE SAID REPAIR. WHEN CONTACTED AGAIN (FOLLOWING THE REPAIR) GMC DISMISSED THE PROBLEM AND OFFERED ME AN OIL CHANGE FOR MY TROUBLES. THEY DID NOT TAKE THE PROBLEM SERIOUSLY NOR INTIMATED THAT THEY WOULD EVEN LOOK INTO THE CAUSE. NORMALLY I WOULD HAVE CONCLUDED "BAD PRODUCT" / "BAD CUSTOMER SERVICE" AND BE APPRECIATIVE THAT I DID NOT LOSE MY LIFE. THEN I SAW TOYOTA BEING GRILLED ON CAPITAL HILL AND SIMPLY COULD NOT UNDERSTAND WHY GMC WHO HAS A CRITICAL STEERING PROBLEM DID NOT HAVE TO STEP UP TO PROTECTING ITS CONSUMERS. WHY NO RECALL NOTICE, WHY ARE THEY ALLOW TO MINIMIZE/HIDE COMPLAINTS, WHERE IS CONGRESS CALLING THEM TO THE HILL? IF IN FACT TOYOTA IS BEING CALL TO TASK THEN IT IS TIME FOR US CONSUMER TO BE PROTECTED FROM OUR OWN INTRA-COUNTRY PROVIDERS. PLEASE LOOK INTO GMC STEERING PROBLEMS BEFORE SOMEONE DIES. DO NOT ALLOW GMC TO PLAY A NUMBERS GAME ON PEOPLES LIFE'S BEFORE YOU FINALLY ACT. THANK YOU FOR YOUR TIME. KENNETH M. GRAHAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323398April 1, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT ON MARCH 20, 2010 WHILE DRIVING AT APPROXIMATELY 40 MPH IN SNOWY CONDITIONS WITH ROCKS AND DEBRIS ON THE ROAD, HE HEARD A LOUD CLANKING NOISE UNDER THE VEHICLE. THE NOISE WAS FOLLOWED BY THE CHECK ENGINE LIGHT WHICH ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT ATTEMPTED TO ACCELERATE AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT MOVE. THE POLICE RESPONDED BUT NO REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT A ROCK UNDER THE VEHICLE CUT THE HARNESS WIRE SINCE IT WAS UNPROTECTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,800. THE CURRENT MILEAGE WAS APPROXIMATELY 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322659March 29, 2010
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
2007 GMC ACADIA ALL WARNING LIGHTS COME ON AND STERRING GETS VERY HARD TO TURN. THIS IS THIRD EVENT SINCE OCT 2009 AND THE DEALERSHIP HAS "FIXED" IT EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322181March 25, 2010
UNKNOWN OR OTHER
2008 SATURN OUTLOOK (SAME AS GMC ACADIA, BUICK ENCLAVE AND CHEVY TRAVERSE) THE HEADLAMP WIRING HARNESS AS DESIGNED IS LIKELY AND DOES GOT SO HOT THAT THE WIRING CLIP TO THE BULB BURNS/SCORCHES. IT RENDERS THE HEADLAMP VERY INTERMITTENT AND THEN FAILS. THE GM P/N IS 20858015. IT IS A $49 PART ... AND A $200+ INSTALL DUE TO THE RIDICULOUS COMPLEXITY OF GETTING TO THE HEADLAMP AND THAT IT GOES BACK INTO THE CAR. RECALL IS VERY MUCH NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321316March 22, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, PROCEEDING TO MAKE A RIGHT TURN. A COMPLETE LOSS OF STEERING POWER OCCURRED WITHOUT WARNING. THERE WAS DIFFICULTY STEERING THE VEHICLE WHICH RESULTED IN EXCESSIVE FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE PROCEEDED IN OPERATION WITH CAUTION. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES WITH THE REPLACEMENTS OF THE POWER STEERING PUMP. THE FAILURE MILEAGE WAS 32,000. UPDATED 05/11/10. *LJ UPDATED 5/24/10 *CN UPDATED 06/11/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321324March 22, 2010
STEERING
I WAS DRIVING ON I84 AT 65 MPH WHEN I STARTED A RIGHT BEND WHEN THE STEERING FROZE UP. THE OTHER TIME WAS WHEN I ALMOST CRASHED IN TO A HOSPITAL BECAUSE THE STEERING FROZE UP. (JUST TURN YOUR CAR TO ACC. AND TRY TURNING THE WHEEL AND THATS THE SAME PROBLEM I HAVE AT 65 MPH. NO STEERING. THIS IS A VERY DANGEROUS CAR AND SOMEBODY IS GOING TO DIE OR SERIOUS INJURYS WILL RESULT. THERE ARE MANY COMPLAINTS OF THIS PROBLEM WITH THIS CAR ON THE INTERNET. PLEASE IF YOU JUST CHECK THE CAR OR I HAVE IT STUCK IN MY DRIVEWAY WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317226March 5, 2010
ELECTRICAL SYSTEM, AIR BAGS
THE BATTERY ON MY GMC ACADIA DIED ON THE 15TH FEBRUARY AND THE DEALER COULD NOT IDENTIFY ANYTHING WRONG WITH THE VEHICLE. THE FOLLOWING MONDAY THE SERVICE AIR BAG LIGHT CAME ON AND I WAS TOLD THE SENSOR WAS NOT WORKING RIGHT AND THE PARTS WERE ORDERED. THE FRIDAY OF 2/26 THE CHECK ENGINE LIGHT WAS ON AND THE VEHICLE WOULD NOT ACCELERATE ABOVE 50MPH AND HALF THE GAS TANK WAS EMPTIED IN 25 MILES. DURING THAT FRIDAY THE ENGINE WAS STILL RUNNING EVEN AFTER I PULLED THE KEY OUT OF THE IGNITION. THAT SAME NIGHT THE BATTERY DIED AND COULD NOT BE JUMP STARTED. THE VEHICLE WAS INSPECTED ON 3/1 AND THE AIR BAG SENSORS ALONG WITH FUSE BOX WAS REPLACED AS WATER WAS LEAKING INTO THE FUSE BOX. ALL OF THIS HAPPENED IN THE MILEAGE RANGE OF 6800 TO 7100 APPROXIMATELY. THE DEALER HAS REPLACED THE FUSE BOX AND THE VEHICLE IS RUNNING FINE SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316561March 4, 2010
STEERING
POWER STEERING WHINES AND GROANS AT ABOVE NORMAL PITCH AND IS ERRATIC, SOMETIMES TURNS EASILY, SOMETIMES FREEZES MOMENTARILY WHILE DRIVING, HAVE CHECKED ALL FLUIDS ETC. AND EVERYTHING IS AT MFG RECOMMENDED LEVELS. MOST PROMINENT AT LOWER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307473February 8, 2010
EXTERIOR LIGHTING
LOW BEAM WIRE HARNESS MELTED WITH A RISK OF FIRE DUE TO WRONG WATTAGE BULB ACCORDING TO GM DEALERSHIP. CIRCUIT PROTECTION WAS INADEQUATE TO PREVENT SUCH A COMMON FAILURE MODE. HARNESS HAS NOT YET BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306931February 6, 2010
SEAT BELTS
WHEN USING A HIGH BACK BOOSTER SEAT IN CAPTAIN CHAIRS, THE SEAT BELT CLASP IS NOT EASILY ACCESSIBLE AND THREATENS THE SAFETY OF THE CHILD IN AN EMERGENCY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304737February 3, 2010
STEERING, ELECTRICAL SYSTEM
LOST POWER STEERING AND ALTERNATOR STOPPED CHARGING DURING MORE THEN ONE RAIN STORM. THE SERPENTINE BELT GETS WET AND SLIPPED BECAUSE IT'S EXPOSED TO THE ELEMENT FROM THE RIGHT FRONT WHEEL WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298165January 4, 2010
ENGINE AND ENGINE COOLING
SPONTANEOUS CAR FIRE STARTED INSIDE ENGINE COMPARTMENT OF 2008 GMC ACADIA CAUSING TOTAL LOSS TO VEHICLE. PARKED NEXT TO 2009 GMC SIERRA AND CAUSED THIS TRUCK TO CATCH FIRE AND CAUSING TOTAL LOSS TO VEHICLE. BOTH PARKED NEXT TO HOME AND CAUSED FIRE DAMAGE TO GARAGE. 2 DAYS PRIOR CAR WOULDN'T START IN DRIVEWAY, GMC DETERMINED IT TO BE FROM GAS TANK BEING LOW. 1/4 TANK NOTED TO BE IN CAR AT THE TIME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10296774December 23, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE CAR'S AIR CONDITION PUMP, FILTERS, AND HOSES THEY HAD MAJOR CONTAMINANTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296204December 17, 2009
STEERING
POWER STEERING FAILS ON MY 2008 GMC ACADIA. 12/9/09- POWER STEERING FAILS AS I GET OFF THE HIGHWAY IN GREENWICH, CT. ALMOST CRASH. 12/10/09 - DROP CAR AT LOCAL SERVICE STATION SINCE MY THOUGHT IS THAT IT JUST NEED STEERING FLUID. 12/10/09- SERVICE STATION MANAGER CALLS AND TELLS ME POWER STEERING PUMP SHOT, AND RACK AND PINION LEAKING. 12/10/09- CAR TOWED TO MINCHIN GMC IN STAMFORD CT. THEY PROVIDE RENTAL CAR FROM ENTERPRISE. 12/10/09- CALL LATE AFTERNOON LOOKING FOR AN UPDATE. TOLD 'TECH IS LOOKING AT IT NOW.' I ASK FOR A CALL BACK. NO CALL 12/12/09- CALL DEALER. LEAVE DETAILED MESSAGE. ASK FOR A CALL BACK. NO CALL. 12/14/09- CALL DEALER. SPEAK TO SERVICE. I AM TOLD TECH IS LOOKING AT IT. WHICH I THOUGHT WAS DONE. ASK FOR A CALL BACK. NO CALL. 12/15/09 CALL DEALER. SPEAK TO SERVICE. AM TOLD WAITING FOR A PART. ASK FOR A CALL BACK ON PART AVAILABILITY. NO CALL BACK. LEFT ANOTHER MESSAGE WITH MAIN V- MAIL, DETAILING HOW NO ONE HAS CALLED ME BACK. NO CALL BACK. 12/16/09- CALL DEALER. SPEAK TO SERVICE. TOLD TECH IS OUT TO LUNCH BUT THE PART THAT HAS TO COME FROM CALIFORNIA OR CANADA. FINALLY THEY CALL BACK. I AM TOLD THAT THE PART THAT I NEED IS ON 'NATIONAL BACK ORDER'. ASKED FOR A CALL BACK FOR A BETTER IDEA WHEN THE PART WILL BE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295904December 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2009 GMC ACADIA, WITH FRONT WHEEL DRIVE, ROLLS BACKWARD WHEN PARKED ON A SLIGHT INCLINE EVEN WHEN THE TRANSMISSION IS IN DRIVE. THIS PAST WEEKEND IT ROLLED BACKWARD HITTING MY HUSBAND WHO WAS WALKING BEHIND THE VEHICLE. HE WASN'T INJURED BUT WE BELIEVE THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY IF CHILDREN ARE INVOLVED. ALSO, THE VEHICLE ROLLS BACKWARD, APPROXIMATELY ONE FOOT IN DISTANCE, AFTER THE VEHICLE WAS PLACED IN PARK AND IS PARKED ON AN INCLINE. THIS ALSO HAPPENED WHEN THE VEHICLE IS STOPPED AT AN INTERSECTION, IN DRIVE, AND WHEN ON AN INCLINE. THIS COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295662December 14, 2009
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT 2010 GMC ACADIA. WHILE PARKED THE KEY COULD NOT BE REMOVED FROM THE IGNITION. AFTER SEVERAL ATTEMPTS THE ENGINE FAILED TO START. ROADSIDE ASSISTANCE WAS ABLE TO START THE ENGINE, AND ENGAGE THE IGNITION KEY RELEASE CONTROL BUTTON WHICH RELEASED THE IGNITION KEY. THE FAILURE OCCURRED ON THREE SEPERATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE BATTERY WAS REPLACED. HOWEVER, THE IGNITION KEY CONTINUOUSLY FAILS TO RELEASE FROM THE IGNITION SWITCH. THE DEALER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 800. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295658December 14, 2009
STRUCTURE:BODY:HATCHBACK/LIFTGATE, EQUIPMENT
I OPENED MY TAILGAGE TODAY, 12/13/09, TO PUT SOME ITEMS INTO MY TRUNK. I LEANED IN TO GET THEM SITUATED & SECURE WHEN SUDDENLY THE LIFTGATE SLAMMED DOWN ON MY LOWER BACK, TRAPPING ME AGAINST THE INSIDE OF MY TRUNK. I WAS UNABLE TO LIFT THE GATE AND HAD TO SLITHER OUT ONTO THE GROUND, AT WHICH POINT THE LIFTGATE COMPLETELY CLOSED. I REOPENED THE LIFTGATE, UNSURE OF WHAT HAD HAPPENED, AND WOOSH! IT SLAMMED SHUT AGAIN. THE LIFTGATE WILL NOT STAY UP, AND CLEARLY THE SENSORS THAT ARE SUPPOSED TO DETECT OBJECTS IMPEDING IT'S CLOSURE ARE NOT WORKING. I HAVE TWO SMALL CHILDREN WHO OFTEN GET ITEMS OUT OF THE TRUNK - SUCH AS JACKETS OR UMBRELLAS - AND IF THIS HAD HAPPENED TO THEM, IT WOULD HAVE BEEN THEIR HEAD OR NECK THAT GOT CAUGHT. I BROUGHT THE CAR INTO LEHMER'S GMC IN CONCORD CA THIS MORNING AFTER VISITING THE DOCTOR WHO LOOKED AT MY SWOLLEN LOWER BACK. THEY TOLD ME SINCE I WISHED TO FILE A CLAIM WITH GMC -- NOT FOR COMPENSATION, SIMPLY TO HAVE OFFICIAL WRITTEN NOTICE THAT THIS IS A DANGEROUS OCCURRENCE -- THAT THEY WOULD NOT REPAIR THE LIFTGATE AND WOULD HAVE TO GIVE IT BACK TO ME STILL DAMAGED AND DANGEROUS. I'M QUITE SURPRISED THAT THEY WOULD RETURN A POTENTIALLY DANGEROUS VEHICLE TO A CUSTOMER. MY LOWER BACK IS CURRENTLY SWOLLEN AND SORE. I'VE CALLED MY DOCTOR'S OFFICE TO REQUEST AN APPOINTMENT FOR TOMORROW MORNING WHEN THEY OPEN AND I WILL BE TAKING THE CAR INTO CONCORD GMC FOR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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