GMC Acadia Complaints

5,595 consumer complaints on file.

#10477321September 27, 2012
POWER TRAIN
TRANSMISSION WENT ON VEHICLE WITH DAUGHTER BEHIND THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476481September 19, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE PARKED, THE CONTACT NOTICED WATER HAD ENTERED THE VEHICLE FROM UNDER THE GLOVE COMPARTMENT AND THE OVERHEAD LIGHT COMPARTMENT, FLOODING THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE RECURRED WHENEVER IT RAINED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475714September 17, 2012
POWER TRAIN, ENGINE
MY TRANSMISSION WENT OUT AFTER 58,000 MILES AND 5 YEARS AND 5 MONTHS. SO I AM OVER MY WARRANTY BY 5 MONTHS AND AM OUT $3300. IN DOING SOME RESEARCH, THERE SEEMS BE AN ABNORMALLY HIGH INCIDENT OF TRANSMISSION FAILURES ON THE 2007 GMC ACADIA. SOME BLOGGERS INDICATE THAT THE ACADIA MODELS HAVE BIG ISSUES BEFORE THE 2010 MODEL. IS THERE A SYSTEMATIC ISSUE THAT GMC NEEDS TO ADDRESS OR AM I JUST UNLUCKY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475504September 15, 2012
STEERING, VEHICLE SPEED CONTROL
ON THE FIRST OCCURRENCE I WAS STARTING TO ACCELERATE TO ABOUT 20 MPH AFTER BEING STOPPED AT A RED LIGHT AND MY POWER STEERING WENT OUT AND I COULD NOT ACCELERATE. I WAS BARELY ABLE TO STEER MY CAR OFF THE HIGHWAY AND JUST MISSED HITTING A TREE AND GOING IN A DITCH AND MY 2 CHILDREN WERE IN THE BACK SEAT. I HAD THE VEHICLE TOWED TO THE LOCAL DEALERSHIP BUT THERE WERE NO ERROR CODES SHOWING ON THEIR COMPUTER. I HAVE SINCE HAD THIS HAPPEN 4 MORE TIMES AND THE LAST TIME ALMOST ENDED IN A HEAD-ON COLLISION WITH MY CHILDREN IN THE CAR. I HAD THE CAR TOWED AGAIN FOR THE 5TH TIME TO THE DEALERSHIP AND THE POWER STEERING FINALLY WENT OUT ON THEM WHILE THEY WERE TEST DRIVING MY CAR. HOWEVER, THE COMPUTER STILL DID NOT SHOW ANY ERROR CODES AFTER THIS HAPPENED. AS OF TODAY, WHICH IS 3 WEEKS LATER, I STILL DO NOT HAVE MY CAR AND THE DEALERSHIP DOESN'T KNOW WHAT TO DO BECAUSE THERE ARE NO ERROR CODES EVENTHOUGH THE POWER STEERING KEEPS FAILING ON THEM. I AM FRUSTRATED AND AGGRAVATED AND AFTER READING ONLINE AT HOW MANY OTHER DRIVERS HAVE EXPERIENCED THIS EXACT SAME ISSUE I AM DISGUSTED THAT GM HAS DONE ABSOLUTELY NOTHING TO FIX THIS SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473302September 2, 2012
STRUCTURE, EXTERIOR LIGHTING
WHILE IT WAS RAINING OUTSIDE, I WAS SITTING IN THE BACK SEAT AND HAPPENED TO LOOK UP AND SAW WATER/ RAIN TRICKLING OUT FROM AROUND THE REAR INTERIOR OVERHEAD LIGHT, IT WAS ALSO COMING IN AROUND THE SENSOR IN THE OVERHEAD. THE TRICKLE EVENTUALLY SLOWED DOWN TO A DRIP. IN MY OPINION, WATER AND ELECTRICITY DON'T MIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473224August 31, 2012
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
MY FRIENDS AND I LEFT A STORE AND WAS PULLING OUT ONTO A BUSY ROUTE. SPEED LIMIT IS POSTED AS 45 MPH. I WAS IDLING AT THE STOP SIGN WAITING FOR A VEHICLE TO PASS. WHEN IT DID I PULLED OUT INTO TRAFFIC. I GENTLY PRESSED ON THE ACCELERATOR AND THAT IS WHEN I FELT THE TRUCK JERK AND THEN THE PEDAL WAS FLOORED!!! I WAS NOT DOING THIS!!!! I WAS IN AMONGST THE TRAFFIC, TRYING TO DODGE OTHERS, AND THEN I TRIED TO TURN MY TRUCK OFF. I COULDN'T DO IT. IT WAS NOT ALLOWING ME TO AND THE SPEED HAD INCREASED DRAMATICALLY!!! I REACHED DOWN AND WAS MESSING WITH THE ACCELERATOR HOPING TO PULL IT UP FROM THE FLOOR. THE ACCELERATOR WAS COMPLETELY PRESSED INTO THE FLOOR AS IF SOMEONE GLUED IT THERE. I CROSSED OVER 3 LANES OF TRAFFIC TRYING TO DODGE VEHICLES AND TRYING TO PREVENT A CRASH. I FINALLY MANAGED TO FREE THE ACCELERATOR. IT FREAKS ME OUT WHEN I DRIVE NOW,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473049August 30, 2012
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I WANNA KNOW WHY 3 WEEKS AGO ALL THE SOUND IN MY VECH STOPPED WORKING THE RADIO COMES ON SHOWS U WHAT SONG IS PLAYING AND NOTHING COMES OUT THEY SAY THE RADIO IS BAD SO I GOGGLED IT AND A TONNNNNN OF PEOPLE HAVE THE SAME PROBLEM DON'T U THINK THERE HAS TO BE A DEFECT AND WHY WAS IT NEVER RECALLED ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472765August 28, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE TRANSMISSION FAILED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE STALLED. ALSO, THE CONTACT MENTIONED THAT HE HAD TO DISCONNECT THE BATTERY AND RECONNECTED IT IN ORDER TO RESET THE SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472332August 24, 2012
ELECTRICAL SYSTEM
THE PROBLEM ONLY OCCURS AT THE HOTTEST POINT OF THE DAY (SPRING, SUMMER) WHEN THE CAR HAS BEEN SITTING FOR A FEW HOURS IN DIRECT SUNLIGHT AND YOU TRY TO USE THE KEYLESS ENTRY TO UNLOCK THE DOORS, IT DOESN'T WORK. YOU CAN START THE VEHICLE BUT NONE OF THE ELECTRICAL FEATURES WILL WORK (WINDOWS, SUNROOF, RADIO, ETC..) AND THE VEHICLE WILL NOT GO INTO REVERSE OR DRIVE. THE DISPLAY STATES THAT THE HOOD IS OPEN. YOU CAN POP THE HOOD AND OPEN AND CLOSE IT BUT THE PROBLEM WILL NOT FIX ITSELF. WE HAVE HAD THE VEHICLE INTO 2 SEPARATE DEALERSHIPS IN 2 DIFFERENT STATES AND THE VEHICLE WON'T DO IT WHILE IT IS THERE. ONCE IT COOLS DOWN OUTSIDE OR THE SUN GOES DOWN, THE CAR WILL START AND GO INTO DRIVE. THEY HAVE REPLACED THE BODY CONTROL MODULE AND THIS DID NOT FIX THE PROBLEM. WE HAVE BEEN STRANDED ON NUMEROUS OCCASIONS AND IT HAS BEEN A PAIN. JUST WONDERING IF ANYONE ELSE HAS HAD THIS ISSUE-IT IS GETTING OLD!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471571August 20, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
MY 2011 GMC ACADIA (DENALI) HAS NOW BEEN TAKEN INTO THE DEALERSHIP 3 TIMES (AND LIKELY AN UPCOMING 4TH) DUE TO THE RIGHT FRONT POWER DOOR LOCK AND WINDOW (AND REAR HATCH) WORKING INTERMITTENTLY OVER THE PAST YEAR. THEY HAVE TRIED TO REPLACED THE DOOR MODULE AND REPROGRAMMED IT. THE NEXT TIME, THEY REPLACED BOTH THE MALE AND FEMALE TERMINALS IN THE CONNECTOR AND APPLIED SOME GREASE. NOT EXACTLY SURE WHAT THEY DID THE THIRD TIME. MY CONCERN IS THAT IT JUST HAPPENED AGAIN ALTHOUGH AFTER 24 HOURS IT WAS FINE. I UNDERSTAND GM CURRENTLY HAS A RECALL OUT FOR SUVS BUT FOR MORE OLDER VEHICLES = FIRE, SMOKE, OTHER ARE LINKED TO ELECTRICAL PROBLEMS WITH THE DOOR UNIT. JUST WONDERING IF MY VEHICLE IS HAVING THE SAME ISSUE EVEN THOUGH ITS 5 YEARS NEWER. THERE HAS BEEN NO RECALL ON MY VEHICLE AS OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471399August 18, 2012
STEERING, EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS GO OUT. I'VE ALSO TAKEN THE VEHICLE IN MANY TIMES FOR NOISE IN THE STEERING COLUMN. EVENTUALLY, I LOSE MY POWER STEERING. EVERYTIME, THEY TELL ME THERE IS A LEAK OR STEERING GEAR PROBLEM AND IT HAS BEEN REPAIRED BUT IT CONTINUES TO HAPPEN. IM TAKING IT IN FOR THE 4TH OR 5TH TIME NOW TO REPAIR THE SQUEAK IN THE STEERING. THIS VEHICLE IS 5 YEARS OLD AND ITS BEEN IN THE SHOP MORE THAN ANY OTHER CAR THAT I HAVE OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470817August 15, 2012
ELECTRICAL SYSTEM, STRUCTURE
VEHICLE HAS BEEN SERVICED 4 TIMES FOR WATER LEAK THAT DEALER CAN NOT FIND. WATER THAT HAS LEAKED INSIDE HAS CAUSED A MALFUNCTION IN THE FUSE BLOCK. THIS CAUSED ALL LIGHTS, INCLUDING HEADLIGHTS TO FLICKER AND GAUGES TO READ WRONG INFORMATION. VERY DANGEROUS AND DISTRACTING WHEN DRIVING. COULD LEAD TO MORE SERIOUS ELECTRICAL PROBLEMS IF WATER CONTINUES TO LEAK IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470542August 14, 2012
POWER TRAIN
I WAS DRIVING ON THE HIGHWAY AND PRESSED THE GAS AND STARTED TO MOVE THEN WITHOUT THE WARNING THE CAR STOPPED RUNNING. IT FELT LIKE THE CAR HAD BEEN PUSHED INTO NEUTRAL, THE MOTOR WOULD REV BUT IT WOULD NOT GO ANYWHERE. TOOK IT TO THE GM DEALER. I WAS TOLD IT WAS ALL SET. FAST FORWARD 2 WEEKS LATER SAME EXACT THING HAPPENED, ALSO MY CAR STARTED TO "BUCK" IN REVERSE. AGAIN BROUGHT TO GM DEALER AND TOLD NOTHING IS WRONG WITH IT. FAST FORWARD 4 DAYS LATER HEADING ON VACATION WITH MY 4 YEAR OLD INT HE CAR. SAME THING HAPPENS IN THE MIDDLE OF THE HIGHWAY, WE CAME TO A DEAD STOP. THIS WAS VERY SCARY SINCE I HAD MY DAUGHTER WITH ME AND WE WERE 150 MILES FROM HOME. CALLED GM DEALER I HAD BEEN DEALING WITH AND THEY GAVE ME THE NUMBER FOR THE GM DEALER CLOSEST TO WERE I WAS LOCATED. CALLED THE GM DEALER ON CAPE COD, MA. WAS TOLD TO DRIVE IT THERE AND THEY ARE SO BUSY IT WILL BE DAYS BEFORE THEY COULD EVEN LOOK AT IT. THEY HAD MY CAR FOR 2 WEEKS AND TOLD IT IS FIXED. I CAN TELL IT IS NOT THE TRANSMISSION IS STILL ACTING UP. DUE TO THE INCIDENTS WITH THIS CAR I DO FEEL MYSELF OR MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED WITH FROM THIS CAR STOPPING IN THE MIDDLE OF HIGHWAYS. AFTER DOING RESEARCH ON THE VEHICLE I HAVE COME ACROSS NUMEROUS GM OWNERS WITH THE SAME SITUATION. I DO BELIEVE THAT THIS SITUATION COULD HAVE BEEN LIFE THREATENING- BY A MAJOR CAR ACCIDENT. I HOPE SOMEONE CAN HELP US BECAUSE GM DOES NOT SEEM TO CARE ABOUT WHAT IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470619August 14, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT REMAINED ILLUMINATED AND CAUSED THE TRACTION CONTROL SYSTEM TO BECOME DISABLED. IN ADDITION, THE INSTRUMENT PANEL INFORMATION CENTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE INSTRUMENT PANEL CONTROL MODULE HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470690August 14, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRL WENT OUT AND WE TOOK IT TO THE DEALER TO BE REPLACED. THEY SAID THE HOUSING AROUND THE WIRING/LIGHT HAD MELTED AND WE WOULD NEED TO REPLACE THE ENTIRE HOUSING AT A COST OF $1,100. THEY STATED IT WAS A FIRE HAZARD. I AM OUT OF WARRANTY AND SEE THAT THIS IS A COMMON ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470390August 13, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I REPLACED THE DRIVER SIDE DAYTIME RUNNING LAMP AND 8 DAYS LATER REPLACED PASSENGER SIDE DAYTIME RUNNING LAMP. THE LAST BULB REPLACED WAS ON THE PASSENGER SIDE AND NOW IS BURNED OUT AGAIN LESS THAN THREE WEEKS LATER. THERE IS EVIDENCE ON BOTH BULB CONNECTORS OF OVERHEATING. DIELECTRIC GREASE HAS BEEN USED EVERYTIME BULBS HAVE BEEN CHANGED THROUGH OUT THE LIFE OF THE VEHICLE. TO THE BEST OF MY KNOWLEDGE, ANY TIME THERE IS OVERHEATING ON AN ELECTRICAL CIRCUIT FURTHER PROBLEMS COULD ARISE. THERE IS A FACTORY RECALL ON OTHER YEAR MODELS BUT NOT ON THE 2008 GMC ACADIA SLT-2 HAVING EVERY BELL & WHISTLE ALONG WITH HIGHER PRICE TAG THAN LESSER TRIM PACKAGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470074August 10, 2012
POWER TRAIN, ENGINE
BASICALLY BOTTOM LINE IS THIS IS THE 4TH MAJOR THING I'VE HAD MY ACADIA IN THE SHOP FOR. THIS REPAIR OF A REBUILT TRANSMISSION IS COSTING ME 3500.00 OUT OF MY POCKET. SUPPOSEDLY THE GM CUSTOMER REP DOES NOT THINK THERE IS ANYTHING THEY CAN DO FOR ME BECAUSE MY CAR IS 5 YEARS OLD AND 131000 MILES.. THAT IS JUST BS!!!!! I SPENT 40,000.00 ON THIS CAR TO DRIVE IT LONGER THAN THIS AND FOR ALL THE THINGS TO START NICKEL AND DIMMING ME IS RIDICULOUS. THE MECHANIC AT THE GM CERTIFIED GARAGE TOLD ME THAT GM USED A PRT IN THE TRANSMISSION ON THE 07-10 MODELS OF THE ACADIA THAT COST THEM 1.69 AND THAT THEY KNOW THEY SHOULD HAVE USED A PART THAT COST THEM 39.00, SO THIS IS THE PART THAT IS BREAKING IN THE TRANSMISSIONS AND MAKING THEM JUNK AND HAVING TO BE REBUILT OR NEW ONES PUT IT.. GM DIDN'T WANT TO RECALL THE 07-10 MODELS BECAUSE IT WOULD HAVE AFFECTED MILLIONS OF CARS, SO THEY ARE JUST LETTING THE OWNERS SUFFER FOR THEIR STUPIDITY AND LACK OF RESPONSIBILITY. MY BIGGEST COMPLAINT AFTER THE MONEY IS THE FACT THE MY CHILD WAS DRIVING MY VEHICLE WHEN THIS HAPPENED, HE WAS PANICKED AS HE COULD NOT GO OVER 30MPH ON A VERY BUSY ROAD AND THE VEHICLE STARTED TO SHUT DOWN ON HIM!! HE IS VERY LUCKY THE VEHICLE MADE IT TO A SAFE PLACE AND HE WAS NOT REAR ENDED AS THE CAR JUST STOPPED ON HIM!!! REALLY GM WHEN ARE YOU GOING TO RECALL THESE MODELS AND MAKE IT RIGHT FOR ALL OF US THAT HAVE TO ENCOUNTER SUCH A HIGH EXPENSE?? I REALLY CAN NOT AFFORD ANOTHER VEHICLE OR THE $3500.00 TO REPAIR THIS ONE, BUT THAT IS MY ONLY CHOICE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470136August 10, 2012
POWER TRAIN
THE TRANSMISSION WAVE PLATE FAILS CAUSING HIGHLY ERRATIC SHIFTING AND ABRUPT VEHICLE SPEED CONTROL. RAPID DECELERATION WHILE UNDERWAY IN TRAFFIC. VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469623August 8, 2012
POWER TRAIN, ENGINE
MY TRANSMISSION HAS TO BE REPLACED AT 131,000 MILES AND A COST OF OVER $3400.00 OUT OF MY POCKET. WELL HERE I AM AGAIN... THIS IS THE THIRD MAJOR THING THAT HAS HAPPENED TO MY 2007 ACADIA.. I HAD TO HAVE ALL NEW TIMING CHAINS PUT ON 103,000 MILES, HAD TO HAVE MY SERVICE TIRE SENSOR FIXED AT 112,000 MILES, I HAVE DONE ALL THE RE-CALLS FOR THE SUN-ROOF LEAK, THE HEATED WINDSHIELD FLUID, AND WHATEVER ELSE HS BEEN RE-CALLED ON THIS VEHICLE!!! MY 17 YEAR OLD SON WAS DRIVING MY CAR IN HEAVY TRAFFIC ON A MAJOR HIGHWAY WHEN THE CAR JUST STOPPED AND THEN HE COULD ONLY GET IT TO GO 30 MPH. HE IS LUCKY HE WAS NOT REAR ENDED. I TOOK IT TO THE DEALER, IT WILL NOT GO OVER 30 MPH AND REVERSE. I SPOKE WITH THE HEAD MECHANIC AT THE GM GARAGE THAT IS PUTTING A NEW TRANSMISSION IN MY ACADIA AT THE COST OF 3400.00 TO ME, AND HE TOLD ME THAT ALL THE 2007-2010 ACADIA'S HAVE A PART IN THE TRANSMISSION THAT COST GM $1.69 INSTEAD OF USING THE PART THEY SHOULD HAVE USED THAT WOULD HAVE COST THEM $39.00. HE SAID GM KNOW THEY SHOULD HAVE RECALLED ALL THE 2070-2010 ACADIA'S BUT CHOSE NOT TOO BECAUSE IT WOULD HAVE BEEN MILLIONS OF VEHICLES INVOLVED, SO INSTEAD "THANK YOU GM" FOR SCREWING ALL OF US AND NOW WE HAVE TO PAY FOR YOUR MISTAKE AND CUT BACKS.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469624August 8, 2012
POWER TRAIN
TRANSMISSION FAILED TO SHIFT INTO 3RD GEAR FROM 2ND GEAR. HAS DONE THIS A LOT OF TIMES FOR NO REASON AT ALL. BECAME A HAZARD WHEN WE WERE ACCELERATING ONTO A FREEWAY AND THE CAR WOULD NOT GO INTO GEAR PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia