GMC Acadia Complaints

5,595 consumer complaints on file.

#10484802November 15, 2012
STRUCTURE
TL* THE CONTACT OWNS A 2012 GMC ACADIA DENALI. THE CONTACT STATED THAT WHEN THE SUN WOULD BEAM ON THE CHROME DASHBOARD, THE REFLECTION FROM THE CHROME WOULD CAUSE A BLUR IN THE CONTACT'S VISION FOR A SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THERE WAS NOT A REPAIR AVAILABLE FOR THE ISSUE. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 19,000... UPDATED 12/26/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484712November 14, 2012
POWER TRAIN
MY WIFE AND MY SON WAS DRIVING TO WORK ON THE EXPRESSWAY 826;AT THE EXIT ;MAKING A TURN; THE CAR PULL HARD THE WHEEL AND IT KEEP THE DEFECT . I HAD TO PAY THE MECHANIC FOR CHANGE THE PUMP BUT CAR HAS A NOISE AND THE WHEEL HARD IN INTERVAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484118November 13, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
WE WERE DRIVING AND SMELLED A BURNING SMELL COMING FROM THE DRIVERS DOOR. THE DRIVERS SIDE WINDOWS SWITCH, DOOR LOCK SWITCH WOULD NOT WORK. WE TOOK IT TO OUR MECHANIC AND HE DETERMINED THAT THE DRIVERS SIDE SWITCH HAD BURNED UP AND MELTED TO THE DOOR WIRING HARNESS. THE SWITCH AND HARNESS BOTH HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484020November 12, 2012
POWER TRAIN
PICKING UP MY CAR AFTER AN OIL CHANGE AND TIRE ROTATION AT THE DEALER, THE CAR WOULD NOT GO INTO REVERSE. THEY RAN DIAGNOSTICS ON THE VEHICLE AND I WAS TOLD THE TRANSMISSION OR MORE SPECIFICALLY THE WAVE PLATE IN THE TRANSMISSION BROKE. IT'S BEEN AT THE DEALER GOING INTO THE SECOND WEEK NOW. THEY ARE STILL HAVING A SHIFTING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483915November 10, 2012
STRUCTURE, ELECTRICAL SYSTEM
WE BOUGHT THE ACADIA USED FROM A LOCAL DEALER AND THE FIRST TIME IT RAINED SIGNIFICANTLY WATER LEAKED IN AROUND THE DOOR POST AT FRONT OF VEHICLE. THIS LEAK CAUSED SOME OF THE ELECTRICAL BOARDS TO SHORT OUT WHICH ALLOWED US NOT TO BE ABLE TO SHUT THE VEHICLE OFF EVEN WITH THE KEY REMOVED. WE TOOK IT TO THE DEALER, THEY INFORMED US ABOUT THE ELECTRICAL BOARDS AND STATED THE CHARGE TO REPAIR. AFTER A CALL TO GM COMPLAINT LINE THEY REPAIRED THE BOARD AT NO CHARGE TO US, BUT AFTER ABOUT 2MONTHS SAME PROBLEM ACCRUED SAME ISSUES. DEALER SAID WATER STILL LEAKING IN BUT COULD NOT FIND, THEY DRIED OUT THE ELECTRIC CONNECTIONS AND SAID TO TRY IT AGAIN. AFTER 2MONTHS THE PROBLEM HAPPENED AGAIN TO NO HELP FROM DEALER,MY CONCERN IS FEAR OF FIRE FROM SHORTED BOARDS OR THE BUILD UP OF MOLD UNDER CARPET. ANY HELP OR DIRECTION WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483625November 7, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY VEHICLE HAS AN ISSUE WITH THE DAYTIME DRIVING LIGHTS AND HEADLIGHTS. THE LIGHTS HAVE FAILED MULTIPLE TIMES DUE TO THE BULB MELTING INTO, AND FUSING TO, THE HEADLIGHT ASSEMBLY. THIS CREATED A CONDITION WHERE THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED. THIS INCLUDES THE LENS PIECE, THE BULB, AND THE WIRING CONNECTOR. THIS IS AN ISSUE AT NIGHT (NO/MISALIGNED HEADLIGHTS), THE LOSS OF THE BENEFIT OF DAYTIME DRIVING LIGHTS, AND I IMAGINE A POSSIBLE FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482864November 1, 2012
ENGINE, POWER TRAIN
TRANSMISSION WENT COMPLETELY OUT WHILE DRIVING ON I-79 4 HOURS FROM HOME, WHILE DRIVING THE SPEED LIMIT OF 60-65MPH, HAD TO PUSH CAR OUT OF ROAD, TOWED CAR TO A DEALERSHIP THAT WE DID NOT KNOW, WAS TOLD THE TRANSMISSION WAS COMPLETELY GONE AND HAD TO BE REPLACED AT A REPLACEMENT COST OF $3600. HAD TO RENT A CAR TO GET BACK HOME IN WHICH COST $275.00, WENT LOOKING INTO THIS MATTER FOUND OVER 90 PAGES OF COMPLAINTS ON EDMUNDS.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482722October 31, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 60 MPH AND UNDER WHILE COMING TO A STOP, SHE RECIEVED A WARNING FROM HER ONSTAR SYSTEM ADVISING HER THAT THE ABS SYSTEM FAILED AND TO SERVICE THE VEHICLE IMMEDIATELY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED HER THAT FRONT BRAKE PEDALS AND BRAKE PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER HAVING THE REPAIRS DONE THE CONTACT STATED THAT THE ON STAR SYSTEM IN HER VEHICLE ADVISED HER THAT SHE NEEDED TO HAVE THE VEHICLE SERVICED IMMEDIATELY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,830 AND THE CURRENT MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482552October 29, 2012
POWER TRAIN
WHILE ACCELERATING VEHICLE STARTED TO SHAKE BETWEEN 30-40 MPH. SHAKING SUBSIDES AT AROUND 45 MPH. THIS STARTED AROUND MAY 2012 WITH 99,000 MILES ON THE CAR. TOOK THE CAR TO THE DEALER TO HAVE IT CHECKED OUT BECAUSE I THOUGH IT WAS THE TRANSMISSION. THEY THOUGHT THE TIRES NEEDED TO BE ROTATED AND BALANCED, WHICH DID NOT FIX THE PROBLEM. BY 106,000 MILES IT WAS SO BAD THAT THE VEHICLE COULD NOT BE DRIVEN SAFELY. THIS TIME THE DEALERSHIP SAID IT WAS THE MOTOR MOUNTS, WHICH DID NOT FIX THE PROBLEM. I HAD THEM KEEP THE CAR UNTIL THEY FOUND THE PROBLEM. AFTER 2 WEEKS THEY DETERMINED THAT IT WAS THE TRANSMISSION! AFTER THE TRANSMISSION WAS REPLACED THE VEHICLE DRIVES GREAT. I HAVE READ HUNDREDS OF COMPLAINTS ON THE ACADIA TRANSMISSION AND THERE ARE LIKELY TENS OF THOUSANDS OF CASES JUST LIKE MINE. THERE SHOULD BE A RECALL FOR THE TRANSMISSION ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482302October 26, 2012
ENGINE
TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE PARKED THE DRIVER NOTICED SMOKE AND FLAMES EMMITING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE INSURANCE COMPANY HAD THE VEHICLE INSPECTED BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10482327October 26, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE STARTED TO SLOW DOWN WITHOUT ANY WARNING AND AFTER A FEW MINUTES IT STARTED TO SPEED BACK UP. THE VEHICLE WAS LATER TOWED TO A DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED HER THAT THE TRANSMISSION HAS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 86,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482372October 26, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE VEHICLE IS EQUIPPED WITH A GEAR DRIVEN POWER LIFTGATE THAT OPENS AND CLOSES THE REAR HATCH AT THE TOUCH OF A BUTTON. I APPROACHED THE REAR HATCH OF THE ACADIA TO LOAD GROCERIES, AND SIGNALED IT TO OPEN. THE HATCH POWERED OPEN NORMALLY TO ITS FULL HEIGHT. I WALKED UNDERNEATH IT. WITH NO WARNING, THE HATCH SUDDENLY FELL AND STRUCK ME IN THE HEAD / BACK OF NECK / SHOULDER AREA. IT HIT HARD ENOUGH TO CAUSE SERIOUS INJURY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10481154October 19, 2012
STEERING
I WAS DRIVING SLOW AND WHEN I WENT TO TURN THE STEERING WAS EXTREMELY TIGHT. I HAD TOLD THE DEALERSHIP WHERE I BOUGHT IT FROM, FROM THE DATE OF PURCHASE THAT SOMETHING WAS WRONG. FINALLY TOOK IT IN ON 10/19/2012 AND WAS TOLD IT WAS THE POWERSTEERING PUMP. IT'S OVER $400 TO GET FIXED AND I DON'T HAVE IT RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480894October 17, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AFTER HAVING THE WINDSHIELD REPLACED, SHE NOTICED A BURNING SMELL BEING EMITTED FROM AN UNKNOWN SOURCE. IT WAS LATER DISCOVERED THAT THE LUGGAGE RACK WAS ALLOWING WATER TO ENTER THE VEHICLE WHICH REACHED THE ELECTRONICS THROUGH THE REAR VIEW MIRROR. AS A RESULT, ALL OF THE ELECTRICAL COMPONENTS THAT WERE CONNECTED TO THE REAR VIEW MIRROR, INCLUDING THE ONSTAR SYSTEM AND THE RADIO, FAILED TO FUNCTION CORRECTLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 32,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10480151October 15, 2012
STEERING
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND ATTEMPTING A RIGHT TURN, THE STEERING WHEEL WOULD NOT RETURN TO THE ORIGINAL STRAIGHT POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE WHEEL WELL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT HE NEEDED TO THE VEHICLE TO THE DEALER FOR FURTHER DIAGNOSIS. THE FAILURE MILEAGE WAS 50,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479610October 10, 2012
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR MIRROR DID NOT ALLOW HIM TO SEE ANYTHING IN THE BLIND SPOTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE CONTACT WAS INFORMED THAT THERE WAS NOTHING THEY COULD DO IN REGARD TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE UNABLE TO CHANGE THE DESIGN OF THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,100. UPDATED 11/13/12 *CN UPDATED 11/27/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480224October 6, 2012
AIR BAGS, VEHICLE SPEED CONTROL
WHEN I TRIED TO PARK MY 2011 ACADIA SLE, THE ACCELERATOR BECAME STUCK CAUSING THE FRONT OF MY CAR TO CRASH INTO A HEALTH CLUB WALL. WHEN I SAW PEOPLE RUNNING INSIDE THE HEALTH CLUB I THOUGHT I HAD ROLLED OVER SOMEONE. SO, I TRIED TO BACK UP AND WHEN I PUT THE CAR IN REVERSE IT SHOT BACKWARDS WITH A ROLLING FORCE AND HIT AN IRON POST. TO KEEP THE WHEELS FROM CONTINUOUSLY ROLLING, I HAD TO SLAM THE GEAR INTO PARK AND TURN THE IGNITION OFF. I BELIEVE THIS ACCIDENT SHOULD BE INVESTIGATED FURTHER BEFORE SOMEONE ELSE IS INJURED OR KILLED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478316October 2, 2012
POWER TRAIN
TRANSMISSION FAILURE CAUSING CAR TO GO TO 1ST GEAR AND DRAMATICALLY REDUCE SPEED IN TRAFFIC. SEEMS TO BE TRANSMISSION WAVE PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478059October 1, 2012
STEERING: STEERING WHEEL/HANDLE BAR
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE STEERING WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 300. UPDATED 6/13/13 *CN UPDATED 06/17/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478084October 1, 2012
POWER TRAIN
9/27 AS I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD TO TAKE MY DAUGHTER TO SCHOOL I WAS APPROACHING A GREEN LIGHT AT A FOUR WAY AND STARTED TO ACCELERATE TO 35 MPH FROM A COMPLETE STOP TO CROSS FOUR LANES OF TRAFFIC. THE VEHICLE REACHED 35 MPH AND ALTHOUGH THE SPEEDOMETER STATED 35MPH THE VEHICLE STOPPED MOVING AND STALLED AND STARTED MAKING A CHURNING NOISE COMING FROM THE ENGINE. AT THIS POINT MY FRONT END WAS IN TRAFFIC UNDER THE LIGHT THAT WAS NOW TURNING RED SO I HAD TO THINK QUICK AND PUT ON MY FLASHERS TO ALERT THE OTHER DRIVERS THAT I WAS HAVING DIFFICULTIES AS I COULDN'T GET THE TRUCK TO MOVE. WHEN I PRESSED THE GAS PEDAL THE ENGINE JUST ROARED BUT NO MOVEMENT. ONCE OTHER DRIVERS WERE ALERTED I HAD TO COAST BACKWARDS FROM THE INCLINE AT THE LIGHT AND MANEUVER ONTO THE SIDE OF THE ROAD. I TURNED THE TRUCK BACK ON AND IT CAME ON AND MIRACULOUSLY I WAS ABLE TO DRIVE IT 5FT OFF THE ROAD BEFORE IT STALLED AGAIN. I HAD TO BE TOWED TO A DEALER AS OF TODAY I WAS TOLD IT WAS THE TRANSMISSION BUT THE DEALER HAD TO CONTACT GMC TO REPORT ALL MAJOR ENGINE FAILURE BEFORE PROCEEDING WITH ANY WORK. LAST YEAR IN DEC. MY TRUCK STARTED MAKING WHINING NOISE AND I IMMEDIATELY TOOK IT TO THE DEALER TO FIND OUT THAT THE CAMSHAFT HAD WENT BAD AND SPIT METAL IN MY MOTOR CAUSING ME TO HAVE THE ENGINE REPLACED. BECAUSE I WAS THE SECOND OWNER OF THE VEHICLE GM DIDN'T WANT TO PAY FOR THE TOTAL BILL UNDER THE POWERTRAIN WARRANTY AND THE FACT THAT I WAS 3000 MILES OVER THE POWERTRAIN WARRANTY ITSELF. THEY DID PAY A THIRD OF A $5000 BILL AND I HAD TO PAY THE REST ONLY TO HAVE THEM PLACE A RECALL ON THE CAMSHAFT AND TO REIMBURSE ME HALF OF WHAT I PAID. THIS SITUATION WITH THE TRANSMISSION REMINDS ME OF THE ROLLOVER WITH THE FIRESTONE TIRE FORD HAD YEARS BACK BUT THE DIFFERENCE IS THAT FORD AND FIRESTONE TOOK RESPONSIBILITY. PLEASE MAKE GM RESPONSIBLE BEFORE SOMEONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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