GMC Acadia Complaints

5,595 consumer complaints on file.

#10490438December 29, 2012
VISIBILITY/WIPER
WIPERS QUIT WORKING AT 40MPH IN A FREEZING FOG/RAIN. I LIFTED HOOD AND COULD SEE WIPER LINKAGE DANGLING INSIDE COWL OF VEHICLE. I HAVE READ AND SEEN THAT THIS IS A OPEN RECALL FOR VEHICLE IN STATES WITH COMMON WINTER WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490282December 27, 2012
STEERING
WHEN TRYING TO STEER THE VEHICLE BELOW 5 MPH'S (ENGINE BELOW 1200 RPM), THE STEERING WHEEL WILL LOCK UP AND IS VERY HARD TO STEER. MY WIFE HAD THIS HAPPEN TO HER THE FIRST WHEN SHE WAS PULLING INTO OUR DRIVEWAY (THANKFULLY IT DID NOT HAPPEN IN THE CITY). SHE TOLD ME ABOUT IT, SO I THEN TOOK IT TO TOWN SHOPPING. IT TOOK A WHILE BEFORE IT HAPPENED TO ME, BUT FINALLY IT DID WHEN I WAS MAKING A TIGHT RIGHT HAND TURN INTO A MENARDS PARKING LOT. I STARTED THE TURN AND NOTICE INSTANTLY THAT I HAD NO STEERING. I ALMOST HIT ANOTHER CAR BECAUSE I WAS NOT ABLE TO STEER SHARP ENOUGH OR FAST ENOUGH FOR THE RIGHT HAND TURN. AFTER THAT, I GOT IN THE PARKING LOT AND DID A LITTLE TESTING. I FIGURED OUT THAT THE STEERING WAS LOCKED, AND IF THE ENGINE WAS REVVED OVER 1200 ENGINE RPM, THE STEERING WOULD COME BACK SLIGHTLY. AFTER SEVERAL TRIES, IT DID COME BACK. DON'T KNOW IF I CAN TRUST IT TO WORK ALL THE TIME??? IT APPEARS THE PROBLEM IS WORSE AFTER THE CAR HAS BEEN RUN FOR A WHILE. WITH COLD TEMPS IT WORKS UNTIL THE STEERING SYSTEM WARMS., THEN PROBLEM IS RANDOM. SCARY!!! FEELS LIKE THERE IS A FLOW CONTROL VALVE MAYBE THAT IS IN PUMP, AND WHEN IT STICKS OPEN, THE STEERING IS LOST AT IDLE SPEEDS. NOT A GOOD DEAL... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489512December 22, 2012
POWER TRAIN
WHILE TRAVELING AT 45 MPH, AND WITH NO WARNING (WEIRD SHIFTING, ETC) THE TRANSMISSION COMPLETELY FAILED. AFTER BEING LIED TO BY THE DEALERSHIP AND GM, I DID MY OWN RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM WITH THIS MODEL YEAR, SO MUCH SO THAT GM HAS CREATED A SPECIAL PROGRAM TO FUND PART OF THE REPAIR IF THE VEHICLE IS OUT OF WARRANTY. (WAVE PLATE FAILURE IN THE TRANSMISSION). THIS VEHICLE SHOULD BE RECALLED WITH A MANDATORY REPLACEMENT OF THE WAVE PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489518December 22, 2012
STEERING, POWER TRAIN, WHEELS
THE POWER STEERING STOPPED WORKING WHILE DRIVING AND I HAD TO COMPLETE EMERGENCY MANEUVERS TO GET THE CAR OFF OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489453December 21, 2012
STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, HE HEARD A LOUD POP FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE RACK AND PINION, STEERING SHAFT AND THE STEERING COLUMN WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED FINANCIAL ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 21,015. THE CURRENT MILEAGE WAS APPROXIMATELY 21,150. UPDATED 01/29/13*LJ UPDATED 01/30/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489022December 17, 2012
ELECTRICAL SYSTEM, STRUCTURE
WATER LEAK FROM EITHER SUNROOF DRAIN TUBE OR FAULTY SEAM SEAL, CAUSED WATER TO COME INTO VEHICLE CAUSING FLOORS AND DOORMATS TO BE WET AND CAUSE MOLDY ODOR. ALSO CAUSED MAJOR CORROSION TO HARNESS AND FUSE BOX. TOLD THERE COULD BE MORE CORROSION, BUT WON'T KNOW UNTIL THEY PULL THOSE PARTS OUT. I HAVE RESEARCHED WATER LEAK RECALLS FOR GMC ACADIA'S, AND ALTHOUGH IT IS CURRENTLY NOT A RECALL, IT IS A VERY COMMON PROBLEM THAT HAPPENS IN MANY ACADIA'S, THEREFORE, I BELIEVE THIS PROBLEM SHOULD BE MADE A RECALL! I AM TOLD THAT WATER LEAKS ARE NOT COVERED UNDER MY LIMITED WARRANTY AND THEY ONLY OFFERED TO GO HALF WITH ME ON THE REPAIRS. TOLD IT WILL BE BETWEEN $900-$1,600. EVEN GOING HALF ON EITHER OF THOSE AMOUNTS, I DO NOT FEEL IT IS FAIR THAT I PAY ANYTHING TOWARD A PROBLEM THAT GM KNEW ABOUT WHEN THE ACADIA CAME OUT IN '07. INSTEAD OF DOING SOMETHING ABOUT IT BACK THEN, THEY OPTED TO WAIT AND DEAL WITH IT ON A CASE TO CASE BASIS. THIS IS NOT FAIR THAT WE CONSUMERS HAVE TO PAY FOR THEIR POOR WORKMANSHIP! GM SHOULD BE HELD ACCOUNTABLE FOR THEIR NEGLIGENCE IN SELLING A VEHICLE THAT HAS PROVED TO HAVE CONTINUOUS WATER LEAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488798December 14, 2012
SERVICE BRAKES
DRIVING AT SLOW SPEED AND WARNING LIGHT CAME ON THAT NEEDED TO SERVICE BRAKES. I TOOK IT TO THE LOCAL JOHN ELWAY CHEVY DEALERSHIP FOR SERVICE RIGHT OF WAY. THEY CAME BACK THAT THE MASTER BRAKE CYLINDER WAS LEAKING AND HAD TO BE REPLACED. I AM 63, PROBABLY HAVE HAD OVER 15 BRANDS OF CARS THAT I DRIVE TO AT LEAST 125,000 MILES AND NEVER REPLACED A MASTER BRAKE CYLINDER. I WENT ON EDMUNDS.COM ONLINE AND READ MULTIPLE COMPLAINTS FROM OTHER ACADIA OWNERS WITH EVEN NEWER MODELS WITH SAME PROBLEM. I CALLED GM AND ASKED FOR THEM TO PAY FOR REPAIR, THEY REFUSED. THE MECHANIC SHOWED ME WHERE THE MASTER BRAKE CYLINDER WAS LEAKING. HE INDICATED THAT IT IS GLUED TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488650December 13, 2012
POWER TRAIN
MY 2007 GMC ACADIA'S FIRST STARTED HAVING TRANSMISSION PROBLEMS IN DECEMBER OF 2012. THE VEHICLE STARTED HAVING ISSUES WHILE TRYING TO MERGE ONTO THE HIGHWAY OR DEPRESSING THE GAS PEDAL FOR A PASSING AND/OR MERGING PURPOSES, THIS WOULD SOMEHOW REVERT INTO A NEUTRAL POSITION, HAVING THE RPMS REV UP AND NO FORWARD MOTION , UNTIL IT'S SORT OF CAUGHT UP ITSELF BY BACKING OFF ON THE ACCELERATOR. THE OTHER ISSUE INVOLVED PUTTING THE AUTOMOBILE INTO REVERSE ,NOT ONLY AT TIMES IT WOULDN'T GO INTO REVERSE BUT INSTEAD WOULD REVERT TO A NEUTRAL POSITION, UNTIL YOU STARTED ALL OVER AGAIN WITH THE PROCESS OF PUTTING IT BACK INTO PARK AND THEN BACK INTO REVERSE. NEVER WAS THERE A LIGHT NOR A WARNING BY THE CARS SENSORS OR ANY OTHER SYMPTOMS THAT WOULD GIVE AN OWNER A WARNING THAT THERE WOULD BE A PROBLEM COMING SOON. IN ANY EVENT, AFTER HAVING THE SYMPTOMS DESCRIBED ABOVE THE CAR SOMEHOW DROPPED INTO FIRST GEAR AND CANNOT SHIFT FROM THAT POSITION AND FINALLY, THE TRANSMISSION LIGHT CAME ON. AT THE MOMENT, I AM IN THE PROCESS OF FILING A COMPLAINT WITH GM AND AT THE ADVICE OF THE GM REPRESENTATIVE, THEY ADVISE ME TO HAVE THE DEALERSHIP LOOK INTO THE SITUATION. IN MY OPINION, THIS IS A VERY DANGEROUS SITUATION. SEEING ALL THE SAME COMPLAINTS ON THE INTERNET LEADS ME TO BELIEVE THAT THERE SHOULD BE A FURTHER DISCUSSION ON THE TRANSMISSION OF THE 2007 GMC ACADIA. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487535December 6, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED AND THE VEHICLE WOULD NOT ACCELERATE ANY FURTHER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE .THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487456December 5, 2012
POWER TRAIN
I HAVE A 2007 GMC ACADIA THE TRANSMISSION IS SLIPPING. THE DEALER TOLD ME IS A VALVE BODY INSIDE TRANSMISSION, NEED TO REPLACED WHOLE TRANSMISSION DON'T HAVE WARRANTY SO THE AMOUNT IS 2600.00 JUST THE TRANSMISSION NO LABOR. NOW I WAS READING AND THERE'S MANY CASES LIKE THIS THEY ARE SAYING THE PARTS THEY USED TO BUILD TRANS ARE MADE IN CHINA THAT'S WHY THERE SLIPPING AND HAVING TROUBLE WITH IT. NEED U GUYS TO CHECK ON THIS POWER TRAIN PROBLEM BEFORE SOME ONE GETS HURT WHILE DRIVING IT IS DANGEROUS. MY WIFE WAS DRIVING WITH MY BOYS INSIDE EVERY SINGLE ONE OF THEM GOT SCARED AND SAY THAT THEY DON'T LIKE THIS TRUCK NO MORE THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487167December 3, 2012
STEERING
POWER STEERING IS FAILING, THIS A WIDE SPREAD PROBLEM ACROSS THE ENTIRE GM "LAMBDA" PLATFORM AND SHOULD WARRANT A RECALL. AFFECTED PARTS ARE THE POWER STEERING PUMP AND STEERING RACK, CAUSE OF THE PROBLEM ACCORDING TO GM WAS USE OF INCORRECT FLUID FROM THE FACTORY. THE FIX IS TO REPLACE THE PUMP AND THE RACK ($2,000) AND UPGRADE THE FLUID TO DEXTRON VI. FOR GM TO EXPECT OUT OF WARRANTY CUSTOMERS TO BE ON THE HOOK FOR THE HIGH COST OF THIS REPAIR IS COMPLETELY UNFAIR AND UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487212December 3, 2012
POWER TRAIN
I'M CONCERNED ABOUT THE SAFETY OF THE 2008 GMC ACADIA AND SIMILAR GM VEHICLES, AS I WAS DRIVING WITH MY FAMILY OUT OF TOWN WHEN THE TRANSMISSION SUDDENLY HAD PROBLEMS SHIFTING IN AND OUT OF GEARS. WHILE DRIVING THE WEEKEND AFTER THANKSGIVING AND APPROXIMATELY 4 HOURS FROM HOME, OUR 2008 GMC ACADIA STARTED DOWN-SHIFTING HARD AFTER PASSING A VEHICLE ON THE HIGHWAY. A FEW MINUTES LATER THIS REPEATED, AND THEN THE CHECK ENGINE LIGHT CAME ON. SOON AFTER, WHEN ALMOST TO OUR DESTINATION, THE VEHICLE HAD NO POWER TO GET UP HILLS ON THE HIGHWAY, AND ONCE WE EXITED, COULD BARELY MAKE IT OFF THE EXIT RAMP AND THROUGH A VERY BUSY INTERSECTION. IT SEEMED TO BE STUCK IN A HIGH GEAR. BEING LATE FRIDAY AFTERNOON ON A HOLIDAY WEEKEND AND NOW IN A RURAL AREA, THERE WEREN'T ANY REPAIR SHOPS THAT WERE EITHER OPEN OR COULD LOOK AT IT. SO WE HAD TO RENT A CAR AND ATTEMPT TO DRIVE THE ACADIA BACK ANOTHER 40-50 MILES TO GET TO A CHEVY DEALER THAT WAS OPEN AND COULD AT LEAST CHECKOUT THE TRANSMISSION. ON SATURDAY THEY CONFIRMED IT WAS THE TRANSMISSION, AND SPECIFICALLY THE 3-5-R WAVE PLATE, BUT THE VEHICLE WOULDN'T BE READY UNTIL THE FOLLOWING WEEK. LATER I RESEARCHED AND FOUND THIS TO BE A COMMON PROBLEM, BUT IT STILL WASN'T BEING RECALLED BY GM. LUCKILY WE WERE BARELY (1 MONTH) INSIDE OF OUR POWER TRAIN WARRANTY AND DIDN'T GET HURT. I WILL SAY THAT THE CHEVY DEALER THAT DID THE REPAIR WAS GREAT TO WORK WITH, ESPECIALLY SINCE WE WERE FROM OUT OF TOWN. BUT NOW I'M WORRIED ABOUT BEING ABLE TO SAFELY DRIVE THIS VEHICLE FOR ANY SIGNIFICANT DISTANCE FROM OUR HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487258December 3, 2012
POWER TRAIN
WE WERE LEAVING MY SONS BASKETBALL GAME TONIGHT AND WHEN WE WENT TO ENTER THE INTERSTATE THE TACHOMETER WENT TO 5000 RPM'S AND THE VEHICLE WAS NOT MOVING. AS I AM SETTING ALONG THE INTERSTATE WITH VEHICLES HAMMERING BY ME AT 75MPS I TRIED TO GO AGAIN. TO NO AVAL THE VEHCLE WOULD NOT MOVE. I CALLED A TOW TRUCK, MOVED MY WIFE, 11 YEAR OLD SON AND 16 YEAR OLD SON OVER THE GUARD RAIL TO SAFETY. THE TRANSMISSION IS BAD, ALONG WITH ALL THE OTHERS POSTED ON THE INTERNET. WHAT GIVES? THIS VEHICLE HAS 88,000 MILES ON IT AND IM TOLD GM WONT FIX IT BECAUSE TH 5 YEARS IS UP ON THE WARRANTY. WHAT DOES 5 YEARS HAVE TO DO WITH ANYTHING WHEN THIS IS HAPPENING EVERYWHERE TO THIS PARTICULAR VEHICLE?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486645December 1, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DAYLIGHT RUNNING LIGHTS OVERHEAT BOTH DRIVER AND PASSENGER SIDES. THERE IS EVIDENCE THAT BOTH BULB SOCKETS HAVE OVERHEATED AND THE LIGHT HOUSING HAS CRACKED FROM THE OVERHEATING. WITH THE BULB AND SOCKET OVERHEATING THIS HAS THE POSSIBILITY OF CAUSING A FIRE, WITH EVIDENCE BEING THE CRACKED LAMP HOUSING FORM THE HEAT. I HAVE REPLACED THE BULBS ON BOTH SIDES ALWAYS USING DIELECTRIC GREASE. I HAVE OWNED THIS CAR SINCE 2010 AND REPLACED THE RIGHT SIDE BULB 3 TIMES AND NOW ON THE LEFT SIDE 4 TIMES. THERE IS A FACTORY RECALL ON OTHER YEAR MODELS BUT NOT ON THE 2008 GMC ACADIA SLT-2 HAVING EVERY BELL AND WHISTLE. IT WAS MONDAY, NOV. 19, 2012 WHEN THIS ELECTRICAL SYSTEM FAILURE HAPPENED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486556November 30, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ARCADIA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO MOVE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER INFORMED HER THE REVERSE WAVE PLATE HAD FRACTURED AND THE REVERSE CLUTCH FOUR, FIVE AND SIX HOUSING WERE DAMAGED. AS A RESULT, THE HOUSINGS HAD TO BE RECONDITIONED AND THE REACTION SUN GEAR NEEDED TO BE REPLACED. RECENTLY, THE TRANSMISSION FAILED AGAIN WITH THE SAME PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED WHO STATED A REPRESENTATIVE WOULD CONTACT HER WITHIN TWENTY FOUR HOURS. THE FAILURE MILEAGE WAS 74,450 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486569November 30, 2012
POWER TRAIN
WE WERE COMING HOME FROM FAMILY ON THANKSGIVING NIGHT AND THE CHECK ENGINE LIGHT CAME ON AS WE WERE GETTING ON THE HIGHWAY. WHEN WE GOT OFF THE HIGHWAY AND ONTO OUR EXIT, WE HIT A RED LIGHT. LUCKILY, IT WAS ON A HILL, BECAUSE MY HUSBAND HIT THE GAS AND WE DIDN'T GO ANYWHERE. THE CAR JUST REVVED UP TO AROUND 4 RPM'S. WE FINALLY GAINED SOME MOMENTUM GOING DOWN THE HILL AND THEN THE CAR DROVE JUST FINE AGAIN. NEXT STOP LIGHT, SAME THING...ONLY THIS TIME, WE WERE MAKING A LEFT HAND TURN AND FACING ON-COMING TRAFFIC. IT TOOK EVERYTHING IT HAD AND ABOUT 20 SECONDS JUST TO ROLL THROUGH THE INTERSECTION! IF OUR KIDS HAD BEEN IN THE CAR WITH US, THIS COULD HAVE BEEN A MAJOR ACCIDENT IF WE HAD BEEN HIT! THE CAR WAS TOWED TO THE MECHANICS AND WAS FOUND TO BE A BROKEN WAVE PLATE. THERE ARE NUMEROUS COMPLAINTS ABOUT THE WAVE PLATES IN THE ACADIA'S, TRAVERSE'S, AND THE OUTLOOK'S, BUT NO RECALL. I AM ALSO ONLY 1 MONTH OUT OF THE POWER TRAIN WARRANTY! PLEASE HELP! THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485385November 21, 2012
POWER TRAIN
BEEN GOING THROUGH FORUMS AND KNOW A FEW PEOPLE WHO HAVE PURCHASED ACADIA'S AND THE TRANSMISSION GIVES OUT ON THESE CARS REALLY QUICK AND IT'S A 5000 DOLLAR FIX THAT GMC KNOWS ABOUT AND REFUSES TO FIX AND AT 50,000 MILES THEIR IS NO REASON YOU SHOULD NEED A NEW TRANSMISSION I PERSONALLY AM TWO WEEKS OUT OF WARRANTY WITH A 22000 DOLLAR SITTING BRICK AND EXPECTED TO PAY FOR POOR PRODUCTION QUALITY THIS SHOULD BE ADDRESSED ON THE NATIONAL LEVEL AND IS EXTREMELY UNFAIR TO LOYAL TAX PAYERS TO BE ALMOST ROBBED IN PLAIN DAYLIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484942November 16, 2012
ENGINE, POWER TRAIN
MANUFACTURER DEFECT TO TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484788November 15, 2012
POWER TRAIN, STEERING, STRUCTURE
TRANSMISSION DEAD-RACING RPM WITHOUT GEAR SHIFTING, BROKEN WAVE PLATE INSIDE TRANSMISSION IS THE CAUSE. WATER LEAKING FROM SUNROOF WHEN RAINING, CONSTANT WHINNING IN STEERING COLUMN. ALL THESE MAJOR PROBLEMS UNDER 75K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484795November 15, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT SHE DEPRESSED THE BUTTON FOR THE LIFT GATE TO OPEN HOWEVER, ONCE IT WAS ALMOST COMPLETELY OPEN, THE LIFT GATE COLLAPSED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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