GMC Acadia Complaints

5,595 consumer complaints on file.

#10465905July 16, 2012
STEERING
DRIVING VEHICLE AT 30MPH NORTH BOUND. STARTED MAKING RIGHT TURN (STEERING BECAME VERY DIFFICULT) LOSS OF POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465198July 11, 2012
STEERING
POWER STEERING WILL STOP WORKING FOR SEVERAL SECONDS DURING TURNS ESPECIALLY AT SLOW SPEEDS OR WHEN TURNING IN OR OUT OF PARKING SPACES. VERY DIFFICULT TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464814July 9, 2012
STEERING, ENGINE AND ENGINE COOLING
I HAD JUST PICKED UP MY CAR FROM HAVING THE A/C COMPRESSOR AND CONDENSOR REPLACED AND I WAS DOING A U TURN INTO A GAS STATION WHEN THE POWER STEERING WENT OUT. I HAD TO MANUALLY TURN THE WHEEL. WITH MY TWO CHILDREN IN THE BACK I ALMOST WENT INTO A DITCH. I IMMEDIATELY CALLED THE DEALERSHIP AND TOOK IT IN FOR THEM TO LOOK AT. THEY TOLD ME THAT THE POWER STEERING GEAR ASSEMBLY WAS LEAKING AND NEEDED TO BE REPLACED. THEY FOUND THAT WHEN THE VES VALVE WAS COMMANDED SHUT, THE VALVE WOULD NOT RE-OPEN. THE RACK WAS ALSO LEAKING ON THE LEFT SIDE. THEY REPLACED THE GEAR ASSEMBLY, SET TOE AND FLUSHED THE SYSTEM. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE LOOKED INTO FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464817July 9, 2012
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY AIR CONDITIONING HAS NEVER BEEN COOL ON MY VEHICLE, ESPECIALLY IN EXTREMELY HOT WEATHER. I TOOK IT IN TO THE DEALERSHIP SEVERAL TIMES WITH THE RESULT BEING THERE IS NOTHING WRONG WITH IT. FINALLY ON THE 4TH OF JULY IT STOPPED WORKING COMPLETELY. IT WAS BLOWING HOT AIR. WE TOOK IT TO THE DEALERSHIP AGAIN AND THEY SAID THAT THE COMPRESSOR HAD BEEN FAILING FOR SOME TIME. METAL SHAVINGS HAD COME OFF AND CLOGGED THE CONDENSER AND FILTER. THE DEALERSHIP REPLACED THE COMPRESSOR AND THE CONDENSER. THE AIR CONDITIONING STILL IS NOT REALLY COLD, BUT AT LEAST IT ISN'T HOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464827July 9, 2012
STEERING
THE STEERING MAKES AN AWFUL NOISE WHEN TURNING. THIS IS USUALLY AT LOW SPEEDS. THIS SAME PROBLEM WAS CORRECTED WHILE IT WAS UNDER WARRANTY AT THE DEALERSHIP. HOWEVER, NOW I AM PAST THE MILEAGE WARRANTY AND NOTHING WILL BE DONE. I HAVE CONTACTED GMC SEVERAL TIMES AND THERE WERE NO SUGGESTIONS. THIS IS VERY DISAPPOINTING SEEING THAT IT HAS BEEN LESS THAN A YEAR SINCE THE PART WAS REPLACED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464340July 5, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT SHE UTILIZED THE CRUISE CONTROL AT 50 MPH. THE FOLLOWING DAY, THE VEHICLE ABNORMALLY ACCELERATED FROM 40 MPH TO 50 MPH WITHOUT WARNING. THE CRUISE CONTROL FUNCTION WAS NOT BEING UTILIZED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND A TEST DRIVE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CAUSE OF THE FAILURE WAS UNKNOWN AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464171July 4, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE
POWER LIFTGATE STRUT BROKE OR MALFUNCTIONED WHILE I WAS REMOVING ITEMS FROM THE TRUNK. THE HEAVY TRUNK LID DROPPED ABOUT 18 INCHES, HIT MY BACK AND THEN STARTED TO AUTOMATICALLY CLOSE ON MY BACK AND HEAD. WHEN THE TRUNK LID HIT MY BODY, IT STILL TRIED CLOSE WITH THE POWER FUNCTION EVEN THOUGH THERE AS AN OBSTRUCTION. I WAS ABLE TO SQUEEZE UNDER THE CLOSING LID AND ESCAPED INJURY. I AM VERY CONCERNED THAT IF A CHILD OR ELDERLY PERSON WERE REMOVING ITEMS FROM THE TRUNK THAT THEY WOULD HAVE BEEN INJURED. THERE ARE NUMEROUS POSTS ON THE INTERNET ABOUT ACADIA LIFTGATE PROBLEMS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464180July 4, 2012
STEERING
ON MULTIPLE OCCASIONS, AFTER DRIVING THROUGH PUDDLES OR IN WET WEATHER, THE POWER STEERING STOPS WORKING MAKING IT EXTREMELY DIFFICULT TO STEER, NEARLY CAUSING A CRASH. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463991July 2, 2012
STEERING, ENGINE, SERVICE BRAKES, POWER TRAIN
03/01/2008 - 16,000 I WASN'T ABLE TO STEER, POWER STEERING IS COMPLETELY OUT ON THE MIDDLE OF THE ROAD 12/01/2008 - 32,000 - MISFIRE IN THE 2 ENGINE CYLINDERS AND WAS MAKING LOT OF NOISE, DEALER TOOK 5 WEEKS TO FIX THE PROBLEM 06/01/2009 - 41,000 ISSUE WITH THE ENGINE MAKING NOISE AT START, HAD TO MAKE MULTIPLE TRIPS TO THE DEALER 06/01/2011 - 66,000 WATER PUMP LEAKING 03/01/2012 - 72,000 BRAKE CONTROL FAILURE 06/29/2012 - 76,000 BROKEN WAVE PLATES, EVAPORATER SOLENOID, AND TRANSMISSION FAILURE MOST OF THESE ISSUES ARE VERY COMMON IN THIS MODEL, GMC NEED TO RECALL AND FIX ONCE FOR ALL RATHER THAN WAITING ON THE ISSUE TO HAPPEN ON EACH VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463643June 30, 2012
SUSPENSION
REAR COIL SPRING HAD RUSTED ABOUT 30% THROUGH, SNAPPED OFF PULLING OUT OF DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463539June 29, 2012
STEERING
I WAS IN THE MIDDLE OF A TURN WHEN VEHICLE GOT VERY HARD TO CONTROL AS I WAS FINISHING MY TURN POWER STEERING PUMP STARTED WORKING AGAIN AND I ALMOST SIDE SWIPED ANOTHER VEHICLE DUE TO THE FORCE I HAD TO APPLY TO THE STEERING WHEEL WHEN PUMP QUIT WORKING. TOOK VEHICLE TO DEALER AND THEY SAID POWER STEERING PUMP WAS LEAKING AND THAT THERE HAS BEEN MULTIPLE ACCOUNTS OF THIS HAPPENING IN GMC. THEY DID STATE IT WAS A MECHANICAL FAILURE IN THE POWER STEERING ISSUE OF THE VEHICLE BUT NO RECALL HAS BEEN ISSUED AS IF YET. ANY HELP WITH THIS PROBLEM WOULD BE GREATLY APPRECIATED. I SEE THIS AS A VERY UNSAFE CONDITION OF THE VEHICLE THAT SHOULD BE LOOKED AT CLOSELY UPON GMC'S BEHALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463452June 28, 2012
STEERING
ON TWO SEPARATE OCCASIONS IN RAINY WEATHER I WAS UNABLE TO STEER MY CAR AND TURN IT BECAUSE WATER HAD GOTTEN ON THE BELTS AND BELTS WERE SLIPPING AND I HAD NO POWER STEERING TO CONTROL THE CAR. I WAS TOLD AT THE DEALERSHIP THAT I NEEDED TO HAVE BOTH FRONT INNER WHEEL WELL FRONT COVERS REPLACED. THIS WOULD ELIMINATE WATER GETTING ON THE PULLEYS AND ELIMINATE THE SLIPPAGE OF THE BELTS THAT RUN THE POWER STEERING. I LATER FOUND OUT THAT THERE WAS A TECHNICAL BULLETIN OUT TO CORRECT THIS CONDITION. I HAD TO PAY FOR THIS WORK THAT WAS DONE WHICH I FELT SHOULD BE COVERED BY GMC AS I FEEL IT IS A SAFETY ISSUE. I ALMOST HIT TWO OTHER VEHICLES AS A RESULT OF MY NOT BEING ABLE TO STEER MY CAR AND THAT WAS QUITE SCARY. I WOULD NOT WANT THIS TO HAPPEN TO ANYONE ELSE WITH THIS MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461442June 13, 2012
STRUCTURE
ANYTIME WE GET A HEAVY RAIN WATER MAKES IT'S WAY INSIDE THE ROOF OF THE VEHICLE. I'VE GOT WATER COMING OUT OF SEAT BELT PANELS, OVERHEAD LIGHTS, AND ALL OVER THE PLACE. WATER/MOLD AND ELECTRICITY DON'T MIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461629June 13, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THE TAIL GATE DOOR WOULD OPENS BY ITSELF SPORADICALLY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 35,775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461329June 12, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD ENTER THROUGH THE SUNROOF AND THE INSTRUMENT CLUSTER. THE DEALER WAS NOTIFIED WHO ADVISED THAT THEY WOULD PERFORM A DIAGNOSTIC TEST AND INSPECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461280June 11, 2012
STEERING, ENGINE AND ENGINE COOLING
IN THE RAIN OR DURING WET ROAD CONDITIONS THE SERPENTINE BELT GETS WET DUE TO IT'S LOCATION AT THE BOTTOM OF THE ENGINE COMPARTMENT. WHEN THIS OCCURS THE BELT STARTS TO SLIP CAUSING AN INTERMITTENT SQUEALING AND INTERMITTENT LOSE OF STEERING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461007June 8, 2012
STEERING:RACK AND PINION, POWER TRAIN, STEERING
I HAVE HAD THE RACK & PINION STEERING RACK REPLACED 2 TIMES SINCE I'VE OWNED THE VEHICLE (BOUGHT NEW IN JULY 2008) DEALERSHIP REPLACED BOTH AFTER GETTING UGLY WITH THEM, NOW AT 75,000 MILES TRANSMISSION WENT OUT,REPLACED IT. GOT IT BACK FROM DEALER AND NOW THE STEERING LOCKS UP WHEN TURNING, USUALLY HAPPENS WHEN TAKING OFF FROM A STOP AND THEN IT FINALLY UNLOCKS AS YOUR TRYING TO TURN WITH EXCESSIVE FORCE. FEELS LIKE THE POWER STEERING JUST GOES OUT FOR A FEW SECONDS AND THEN COMES BACK. HAVE JUST DEALT WITH IT LAST FEW WEEKS, BUT NOW AFTER NOT ABLE TO TURN AND HIT A CURB WHILE TURNING, THERE IS OBVIOUSLY SOMETHING DEFECTIVE. DOING RESEARCH ON THIS THERE IS NUMEROUS COMPLAINTS ABOUT THE STEERING LOCKING UP, THIS IS VERY DANGEROUS IF ITS DEFECTIVE. PAYING 45K FOR A VEHICLE YOU SHOULDN'T HAVE TO ARGUE WITH THE DEALER ON REPLACING THIS PART. IS THERE SOMETHING BEING DONE TO FIX THIS ISSUE. I HAVE ALMOST COME TO A DECISION THAT GM DOESN'T STAND BEHIND THEIR PRODUCT AND HAVE ABOUT GIVEN UP ON THEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460530June 4, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STABILITY CONTROL WARNING LIGHT AND THE IDLE MODE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE SPEED REDUCED RAPIDLY TO 15 MPH. THE CONTACT PULLED OVER TO SHUT OFF AND RESTART THE VEHICLE AND THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY INFORMED THE CONTACT THAT THROTTLE BODY NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 11000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459395May 23, 2012
ELECTRICAL SYSTEM
THE MAIN BATTERY CABLE RUNNING FROM THE BATTERY LOCATED BEHIND THE PASSAGER'S SEAT WAS RESTING ON A BOLT FROM THE FRAME. THE THREADS FROM THE BOLT CUT THROUGH THE BATTERY CABLE AND SHORTED OUT THE ELECTRICAL SYSTEM CAUSING THE FLOOR MATTING TO CATCH FIRE WHILE THE VEHICLE WAS IN MOTION. THE ENGINE SHUT DOWN, CAUSING A LOSS OF POWER STEERING AND BRAKES. SINCE IT WAS THE MAIN BATTERY CABLE THE CONNECTS DIRECTLY TO THE BATTERY WITH NO FUSE, THE SHORT CONTINUED TO SPARK. IN THE PARTICUAL VEHICLE THE BATTERY IS LOCATED INSIDE THE VEHICLE, BELOW THE PASSAGER SIDE REAR FLOOR. THE POSITIVE BATTERY CABLE RUNS FROM THERE TO INSIDE THE ENGINE COMPARTMENT TO THE ALTERNATOR, WITH NO FUSE IN BETWEEN. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID IT WAS NOT A WARRANTY ISSUE. I RAISED THE QUESTION WITH THEM ABOUT A RECALL AND GOT NO WHERE. I DID SOME SEARCHES ON GMC BLOG SITES AND THIS ISSUE HAS HAPPENED ON A NUMBER OF OTHER VEHICLES, ONE LEADING TO A WRECK. LUCKILY I WAS AT A STOP LIGHT TURNING WHEN IT HAPPENED TO ME. IF THIS WOULD HAVE HAPPENED ON A FREEWAY AT FREEWAY SPEEDS, THE STORY COULD HAVE BEEN MUCH WORSE. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10458855May 17, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT HE NOTICED WATER ON THE DASHBOARD PRIOR TO STARTING THE VEHICLE. THE CONTACT THEN ATTEMPTED TO START THE VEHICLE, BUT IT WOULD NOT START. THE VEHICLE WAS SUCCESSFULLY JUMP STARTED AND ALL OF THE AIR BAG WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT A SEAL NEEDED TO BE PLACED BETWEEN THE FIREWALL AND CAB. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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