GMC Acadia Complaints

5,595 consumer complaints on file.

#10513545May 25, 2013
POWER TRAIN
NO PRIOR PROBLEMS, NO WARNINGS. WE PULLED UP TO A STOP SIGN, CAME TO A STOP AND THEN PROCEEDED THROUGH THE INTERSECTION WHEN THE TRANSMISSION FAILED. WE WERE LEFT STALLED IN FRONT OF ONCOMING TRAFFIC. I HAD MYSELF AND 5 PASSENGERS INCLUDING FOUR CHILDREN AGES 10 AND UNDER. IF THE TRAFFIC HAD NOT STOPPED WE ALL COULD HAVE SUFFERED MAJOR INJURIES. THERE WAS NO REASON PRIOR TO THE FAILURE TO SUSPECT THAT THERE WE ANY PROBLEMS. NO ENGINE WARNING LIGHTS OR ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513156May 22, 2013
STEERING, ENGINE, FUEL/PROPULSION SYSTEM
BOUGHT USED 2009 ACADIA IN 2011 WITH 55000 MILES AND NOTHING BUT HEADACHE 1) 60K MILES: LIFTGATE CAME CRASHING DOWN MY WIFE'S BACK WHILE GETTING THE GROCERIES. THEY SHOULD HAVE SOME SAFETY MEASURES TO STOP THE GATE FROM CRASHING. 2) 70K MILES: TRUCK WONT START IN DRIVE WAY. TOWED TRUCK TO DEALER AND THEY CHANGED FUEL PUMP. 3) 70K MILES: ENGINE MISFIRE CODE. REPLACED ONE COIL. 4) 76K MILES: COOLANT ALWAYS LOW. DEALER CHANGED WATER PUMP. 5) 76K MILES: TRUCK HESITATE AND FEEL A MISFIRE BETWEEN 45 AND 55 MPH. TOOK TRUCK TO DEALER AND THEY QUOTED ME OVER $3300 TO REPLACE ALL COILS, SPARK PLUGS, STEERING WHEEL COLUMN AND STEERING RACK BUSING. 6) SINCE WE BOUGHT THE CAR WE CANT EVEN DRIVE IT WITH THE WINDOWS DOWN OR THE ROOF OPEN. THE TRUCK SHAKES ROUGHLY WITH BOTH ROOF AND WINDOWS OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512951May 21, 2013
POWER TRAIN
DRIVING DOWN THE HIGHWAY THE TRANSMISSION FAILED. TURNS OUT THE 2007-2009 MODELS HAVE A KNOWN ISSUE OF A FAILED "WAVE PLATE". MY SON AND I WERE ALMOST IN AN ACCIDENT BECAUSE OF THIS. THE VEHICLE WAS TOWED TO THE GMC DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513036May 21, 2013
STEERING
POWER STEERING GOES IN AND OUT AT LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512781May 20, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
ON 1/25/13 OUR 2007 GMC ACADIA WAS TOWED TO THE SHOW FOR WHAT WAS DESCRIBED AS A TIMING CHAIN PREMATURE WARE AND WAS COVERED UNDER A RECALL. THE MILEAGE ON THAT DATE WAS 52,788. IT IS OUR UNDERSTANDING THAT THE MOTOR AND TRANSMISSION HAD TO BE REMOVED. ON MAY 18TH 2013 I WAS DRIVING AND THE CAR MADE A LOUD NOISE AND DECELERATED DOWN TO 25 MPH WITH A HIGH RPM. AT THAT POINT I PULLED OVER. I NOTICED THE CAR HAD NO REVERSE. I BROUGHT THE CAR TO THE LOCAL GM DEALER. TODAY THEY CALLED AND SAID THE TRANSMISSION IS SHOT. CURRENT MILEAGE 55,308. WAITING TO HEAR BACK ON EXACT ISSUE. AFTER READING ONLINE THIS IS A KNOW DESIGN FLAW AND HAS BEEN SINCE CORRECTED. I SHOULD NOT HAVE TO PAY FOR GM'S DESIGN FLAWS. ALSO THIS IS A MAJOR SAFETY ISSUE WHEN YOUR VEHICLE SLOWS TO A MAXIMUM OF 25MPH ON A MAIN ROAD OR HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512835May 20, 2013
STEERING
ON MULTIPLE OCCASIONS, THE POWER STEERING HAS FAILED WHEN TURNING THE WHEEL OF THE VEHICLE. THIS SPECIFIC INSTANCE, AS I WAS TRYING TO CROSS ON COMING TRAFFIC ON A MAJOR ROADWAY (POSTED SPEED LIMIT 45 MPH) TO GET INTO A COMMON TURN LANE TO MERGE WITH TRAFFIC, THE STEERING WENT OUT AS I BARELY MADE IT INTO THE COMMON TURN LANE LEAVING ME WITH CONCERNS ABOUT THE SAFETY OF DRIVING MY VEHICLE. I HAVE CONCERNS THAT THE STEERING SHOULD BE FAILING SO QUICKLY AFTER 3 PLUS YEARS OF THE LIFE OF THE VEHICLE (BOUGHT BRAND NEW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512908May 20, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
2008 GMC ACADIA- STEERING PROBLEMS!!- 65,000 STARTED NOTICING POWER STEERING LOSS WHEN SLOW TURNING SOMETIMES...OFF AND ON...THEN GOT MORE OFTEN AND MUCH WORSE...REPLACED RACK ($300).....PROBLEM STILL NOT FIXED...NEXT TRYING TO REPLACE POWER STEERING PUMP ($$ YET TO FIND OUT)...RECALL ON HEADLIGHT- SOCKET MELTED AND REPLACED....AIRBAG LIGHT CONTINUES TO COME OFF AND ON...TRACTION CONTROL, STABILITY TRACK, AND AIRBAG LIGHT COME OFF AND ON RANDOMLY. NO SOUND...TOOK TO GMC DEALERSHIP, THEY TOLD US IT WAS THE RADIO. REPLACED RADIO($450), STILL DIDN'T WORK. DEALERSHIP STATED AMP BLEW AND NEEDED NEW AMP ($400)...THOUGHT IT WAS THE AMP THE ENTIRE TIME DUE TO THE CD PLAYER WORKING VISUALLY, BUT NO SOUND IN ENTIRE VEHICLE FOR ANY ELECTRONIC FEATURE. SHIFTING RANDOMLY WHEN GOING DOWN HIGHWAY. GAS MILEAGE HORRIBLE-- ABOUT 14 TO 14 .5MPG-- MUCH WORSE THAN WHEN WE FIRST GOT IT AT 48,000...LOVE THE LOOK AND WHEN IT WORKS....WHY IS THERE NO RECALL WILL THE POWER STEERING?? COME ON GMC STEP UP AND DO THE RIGHT THING ALREADY!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512633May 18, 2013
ELECTRICAL SYSTEM, STEERING, ENGINE
FIRST HAPPENED AT 75000 WITH ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. DOORS DON'T WORK AND RADIO/BLUETOOTH WORKS WHEN IT WANTS TOO. EXPOSED WIRES GOT FIXED BECAUSE OF MOISTURE. STEERING POWER FAILURE AT LOW SPEED AND EMERGENCY MANEUVERS. THE DEALERSHIPS CANT FIX IT ALTHOUGH THEY KNOW ITS THE STEERING PUMP. AT 93000 A SYSTEMIC FAILURE OF ELECTRICAL SYSTEMS AGAIN. NEW DEALER FIXED SUPPOSEDLY THE WIRES AGAIN, STILL EXPOSED. THE CAR ELECTRICAL DOES NOT PERFORM OVER 76 DEGREES OUTSIDE TEMPERATURE. POWER STEERING IS A PROBLEM AND GETTING WORSE. FINDING THAT THERE ARE MORE PROBLEMS WITH POWER STEERING FROM 2013 AND LOWER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512495May 17, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WATER WAS LEAKING THROUGH THE ROOF OF THE VEHICLE, CAUSING WATER DAMAGE TO THE INTERIOR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS A DEFECTIVE SEAL ON THE ROOF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 93,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511877May 14, 2013
POWER TRAIN
WHILE DRIVING AT ABOUT 45MPH, THE VEHICLE LOST POWER TO THE WHEELS, THE ENGINE RACED AND THE TRANSMISSION APPEARED TO FAIL. THE VEHICLE WAS SHUT OFF, AND RESTARTED WITH ONLY 1ST AND 2ND GEAR AVAILABLE AND WAS MOVED TO SAFETY. THE PROBLEM OCCURRED AT APPROXIMATELY 55,000 MILES. A P0776 CODE WAS PULLED FROM THE COMPUTER AND THE GMC DEALER CHECKED THE PROBLEM AND CONCLUDED THAT THE 3,5,R WAVE PLATE IN THE TRANSMISSION FAILED AND WILL REQUIRE A FULL REBUILD. WITH THE NUMEROUS COMPLAINTS ABOUT THIS SPECIFIC PROBLEM, I'M VERY DISAPPOINTED IN GM FOR THEIR LACK OF CUSTOMER SUPPORT IN WHAT APPEARS TO BE A MANUFACTURING DEFECT IN THE 6T70 TRANSMISSIONS, AS THIS ISSUE IS OCCURRING IN 2007-2009 GMC ACADIAS, BUICK ENCLAVES, CHEVROLET TRAVERSES AND THE SATURN VUES. DO SOMETHING GM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511693May 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, ANOTHER VEHICLE TRAVELING 40 MPH CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOTIFIED BUT THEY OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,532.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10511766May 13, 2013
POWER TRAIN
THERE IS A PROBLEM WITH THE TRANSMISSION ON THESE VEHICLES. I WAS TOLD SO BY THE TECHNICIAN THAT REPLACED MINE. OUR TRANSMISSION GAVE OUT AND LEFT MY WIFE AND CHILD STRANDED ON THE SIDE OF THE ROAD. THE TECH WHO WORKED ON MY VEHICLE SAID THAT THE WAVE PLATE IN THIS TRANSMISSION BLOWS APART. THE ONES THAT ARE BEING ISSUED TO REBUILD ARE BETTER. IF THERE IS AN ISSUE WITH THESE TRANSMISSIONS LEAVING PEOPLE ON THE SIDE OF THE ROAD WHY HASN'T THERE BEEN A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511593May 12, 2013
ENGINE AND ENGINE COOLING
SINCE I GOT THE CAR SET 2012 HAVE STINK COMING FROM AIR VENT A/C SOMETIMES PRETTY BAD NOW IN SPRING WHEN THE A/C IS ON HAVE A WEIRD NOISE AND IS NOT COOL AT ALL AND I CAN FELL THE MOIST BESIDES I CAN SEE A SMOKE COMING FROM THE A/C VENT. I NOW IS A LIKING PROBABLY FROM THE WATER PUMP. I JUST RECEIVED A LETTER FROM A GMC SEEING THAT THEY KNOW THIS PROBLEM (WATER PUMP SHAFT SEAL) AND THEY JUST GOING TO ADD ENGINE COOLANT TO FIX THE PROBLEM. THIS HAVE TO BE A RECALL. WE BOUGHT EXPENSIVE US CARS DON'T SALES US JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511474May 11, 2013
POWER TRAIN
THE CAR TRANSMISSION HAS FAILED AS SOON AS THE CAR TURNED 5 YEARS. THE CAR HAS BEEN RARELY DRIVEN. AFTER CHECKING WITH MANY GARAGES I HAVE FOUND THAT THE GMC ACADIA 2008 MODEL HAS A BEEN KNOWN FOR TRANSMISSION FAILURES BY DESIGN AND IT IS NOT AN ISOLATED CASE. THIS IS A RIP OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511395May 10, 2013
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, EXTERIOR LIGHTING, POWER TRAIN
1-HEATED WASHER REMOVED, CATALYST CONVERTER REPLACED, TIMING CHAIN ISSUE, FUEL PUMP, HEAD LIGHTS ALL REPLACE DUE TO DEFECT AND NOW @ 89,500 I HAVE A MAJOR TRANSMISSION ISSUE A PO752 CODE HAS BEEN NOTED AND THE CAR IS 5.5 YEARS OLD AND BELIEVE THIS IS A DEFECT GMC IS AWARE OF AND FAILED TO FIX, EVEN SUGGGESTED BY AMAACO THE TCM MAY EVEN NEED REPLACING. FEEL LIKE THIS CAR HAS BEEN ONE DEFECT AFTER ANOTHER WHICH LED TO OTHER DEFECTS HAPPENING AND PREMATURE WEAR AND TEAR ON OTHER PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511291May 9, 2013
POWER TRAIN, ENGINE
TRANSMISSION FAILURE DUE TO FAULTY FACTORY ISSUED WAVE PLATE. THIS SHOULD HAVE BEEN A RECALL AS GM APPEARS TO BE VERY AWARE OF THIS PROBLEM IN MOST EARLY YEAR MODEL ACADIAS. THE PRICE TAG ALONE IS $4,000+... NOT TO MENTION A RENTAL CAR AND MAKING PAYMENTS ON AN UNDRIVABLE VEHICLE WHILE IT SITS FOR WHO KNOWS HOW LONG SINCE THE TRANSMISSION IS ON NATIONAL BACK ORDER BECAUSE ITS SUCH A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510885May 7, 2013
POWER TRAIN
NO SPEED ENTERING THE FREEWAY AND THEN REVERSE SHOT THE CAR FORWARD INTO A FRONT YARD AND ALMOST INTO A HOUSE. I ENTERED THE FREEWAY AFTER PICKING MY 4 YEAR OLD UP FROM PRE-SCHOOL WITH MY 1 YEAR OLD ALSO IN THE CAR. THE CAR WOULD NOT GAIN SPEED AND RPMS SPIKING. NEARLY GOT IN AN ACCIDENT MERGING ONTO THE FREEWAY, EXITED FIRST OFFRAMP, PULLED INTO NEIGHBORHOOD AND TURNED INTO DRIVEWAY TO DO A THREE POINT TURN TO PARK ON THE SIDE OF STREET. PUT THE CAR IN REVERSE LIGHTLY TAPPED THE PEDAL, AND INSTEAD IT SPED FORWARD AS THOUGH THE GAS PEDAL WAS PINNED TO THE FLOOR. WE WENT DEEP INTO THE FRONT YARD OF HOUSE STOPPING JUST SHORT OF THE HOUSE. AAA CAME AND TOWED THE CAR TO THE CLOSEST GM DEALER. AAA DRIVER TESTED REVERSE AND IT WOULD ONLY GO FORWARD. HE SAID HE HAD NEVER SEEN ANYTHING LIKE IT. SO GRATEFUL THIS DIDN'T HAPPEN MINUTES BEFORE IN THE PRESCHOOL PARKING LOT WHICH IS A U SHAPE WHERE THE PARENTS LINE UP AND THE TEACHERS BRING THE KIDS OUT. THE EXPERIENCE WAS TERRIFYING. WE PARKED NEXT TO AN ACADIA YESTERDAY AND MY 4 YEAR OLD SAID "MOMMY WE SHOULD TELL THEM THEY HAVE A BAD CAR." CALLED GM IMMEDIATELY AND EVERY DAY SINCE (2 WEEKS) - NO RESPONSE, I AM JUST SHUFFLED BETWEEN REPRESENTATIVES. MY CAR IS STILL SITTING IN THE DEALER'S LOT. MY CAR ALSO HAD A PURGE VALUE PROBLEM CAUSING IT NOT TO START AFTER GETTING GAS, AND A POWER STEERING PROBLEM. IT IS ONE THING FOR THE TRANSMISSION TO FAIL AT 64,000 MILES AND ANOTHER FOR IT TO ALMOST DRIVE YOU THROUGH SOMEONE'S HOUSE. GM DOES NOT SEEM TO CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510908May 7, 2013
STRUCTURE
WATER LEAKS IN FRONT DRIVER AND PASSENGER SIDE FLOOR BOARDS, HARD TO TELL WHERE THE LEAK IS OCCURRING. WATER LEAKS EVERYTIME IT RAINS AND DRIPS DOWN ONTO THE WIRING AND AIRBAGS. THIS CAUSES THE GAS AND BRAKE PEDALS TO BECOME SLICK POSING A SAFETY ISSUE. WE BOUGHT THE VEHICLE USED AND THIS IS THE FIRST FEW TIMES WE'VE NOTICED IT. WATER LEAKING ON THE WIRING SYSTEM CANT BE GOOD EVERYONE KNOWS WATER AND ELECTRICITY DO NOT MIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510815May 6, 2013
POWER TRAIN
THERE WAS A "CLUNK" UPON ACCELERATION FROM STOPPED, SOON AFTER VEHICLE WOULD NOT MOVE. WAVE PLATE WAS DESTROYED IN TRANSMISSION CAUSING A NEED TO BE REBUILT, AS SO MANY, IF NOT ALL OTHERS IN 2007-2009 GMC ACADIAS HAVE BEEN. OUT OF POCKET COST TO ME IS $3,500 BECAUSE GM USED A $2 PART INSTEAD OF AN $8 PART. THIS IS AN HUGE SAFETY ISSUE THAT IS STRANDING PEOPLE, MOTHERS WITH CHILDREN, IN DANGEROUS SITUATIONS, ALL THE WHILE, GM IS WELL AWARE OF THE PROBLEM AND SOLUTION BUT REFUSES TO STEP UP AND TAKE RESPONSIBILITY FOR IT. THERE NEEDS TO BE A SAFETY RECALL FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510388May 2, 2013
STEERING
AFTER TRAVELING 160 MILES AND EXITING THE FREEWAY THE POWER STEERING WAS INOPERABLE STOPPED TO CHECK FLUID WAS FULL. STEERING IS FINE AS LONG AS THE CAR IS ABOVE 20 MPH. STOPPED AT SMALL TOWN SHOP, MECHANIC INFORMED ME THAT THIS IS NOTHING NEW WITH THIS CAR. AND THAT GMC HAS PLENTY OF CHANGES WHEN REPLACING THE SYSTEM BOTH PUMP AND RACK AS WELL AS DIFFERENT FLUID BUT WOULD NOT HELP ME WITH ANY COST. FOR WHAT IS WORTH THE NHTSA KNOWS ALL ABOUT THIS PROBLEM WOULD NOT HOLD MY BREATH ON THEM DOING ANYTHING ABOUT THE PROBLEM UNTIL THIS CAR IS FULLY LOADED WITH EIGHT PEOPLE AND THEY ALL ARE KILLED THEN THEY WILL WAKE UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia