GMC Acadia Complaints

5,595 consumer complaints on file.

#10510106April 30, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT UPON ACTIVATION, THE PASSENGER REAR TURN SIGNAL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509886April 29, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
ON THIS PARTICULAR DAY I WAS MERGING ON TO THE FREEWAY (WHICH SPEEDS OF OTHER TRAFFIC WAS UPWARDS OF 65 MPH). I ATTEMPTED TO ACCELERATE AND IN DOING SO WAS UNABLE TO SWITCH GEARS. THE VEHICLE "BOGGED DOWN" AND NEARLY CAUSED AN ACCIDENT AS I WASN'T GAINING SPEED. THIS ISSUE REPEATEDLY HAPPENED ON MY WAY HOME, TRAVELING A DISTANCE OF 60 MILES. THIS MALFUNCTION ACCORDING TO SOME DISCUSSIONS ON EDMUNDS IS WELL KNOWN BY GM! IT NEEDS TO BE MORE THAN FIXED, THE TRANSMISSIONS NEED REPLACEMENT. A BANDAID ISN'T GOING TO WORK IN THIS CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509935April 29, 2013
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHEN ATTEMPTING TO COMPLETE A SHARP TURN AT LOW SPEEDS, THE POWER STEERING ASSIST FAILED. THE FAILURE RECURRED FREQUENTLY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED INTERMITTENLTY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE DEALER STATED THAT THE POWER STEERING PUMP WAS FAILING. THERE WAS ALSO A DEFECT FOUND IN THE AIR BAG BUT THE EXACT PART WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY ADVISED THE CONTACT THAT THEY WOULD ASSIST WITH PARTIAL REPAIR COSTS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509959April 29, 2013
POWER TRAIN
WE BOUGHT THIS CAR USED. HAD IT FOR LESS THAN A YEAR AND ONLY PUT 8,000 MILES ON IT. ON A RETURN BUSINESS TRIP THE TRANSMISSION WENT OUT WHILE GOING DOWN THE INTERSTATE. HAD TO CALL FOR A TOW AND HAVE HAD THE WORST EXPERIENCES WITH THE DEALERSHIPS WORKING ON IT. I'M ABSOLUTELY OVER THIS GMC AND THE JUNKY CAR THEY CREATED IN THE ACADIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509789April 27, 2013
ENGINE, POWER TRAIN
CAR WILL NOT ACCELERATE, ENGINE JUST REVS AND RPMS INCREASE TO 5000+ WHEN ATTAMPTING TO CHANGE FROM THIRD TO FOURTH GEAR. THANKFULLY, I WAS ON A ROAD LESS TRAVELED AND DID NOT GET SMASHED IN THE BACK WITH MY SON IN THE BACK SEAT ON THE HIGHWAY. WHAT A SAFETY HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509088April 22, 2013
ENGINE, POWER TRAIN
TRANSMISSION BLEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509087April 22, 2013
POWER TRAIN, ENGINE
I WAS DRIVING MY 2008 GMC ACADIA ALONG WITH MY SISTER AND HER TWO GOD CHILDREN. WE WERE AT A RED LIGHT AND PROCEEDED TO GO WHEN THE LIGHT TURNED GREEN. GOT UP TO 20MPH AND THE SUV JERKED SEVERELY. ONCE IT JERKED THE SUV WOULD NOT GO OVER THAT MILEAGE. WE WERE ALL SCARED! I TOOK THEM HOME AND DROVE TO A GM DEALERSHIP. I PAID $114.00 FOR A DIAGNOSTIC TEST AND WAS TOLD THEY DID NOT KNOW WHAT WAS WRONG. THEY SPECULATED THAT A WAVE PLATE BROKE OR MOVED. THEY ADVISED IN ORDER TO KNOW FOR SURE, I WOULD HAVE TO PAY 900.00 PLUS FOR A DEEPER DIAGNOSTIC! I'M UNDER MY 100K MILEAGE AND NO ONE IS HONORING THAT. I'M A MBA STUDENT AND DON'T HAVE THAT KIND OF CASH! I'VE ONLY HAD THIS SUV FOR 3 YEARS. I BOUGHT IT USED, HAD ONLY ONE OWNER BEFORE ME, AND IT WAS UNDER 20K MILES. SOUNDS LIKE GM'S PRODUCT IS NOT RELIABLE AND THEY DO NOT STAND BEHIND THEIR PRODUCT. I TRIED TO BUY AN AMERICAN PRODUCT TO PUT HELP OUR ECONOMY AND THIS IS THE REPAYMENT FOR IT! I'M GOING BACK TO FOREIGN CARS, I WILL NEVER PURCHASE ANOTHER GM BUILT VEHICLE AS LONG AS I BREATH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509181April 22, 2013
POWER TRAIN
WOULD NOT GO INTO REVERSE, WOULD NOT EXCEED 20 MPH IN DRIVE, RPM'S SPIKED TO 4000, CHECK ENGINE LIGHT COMES ON, ERRATIC DRIVING BECAUSE OF THE CONDITION, WEB SEARCH REVEALS NUMEROUS INCIDENTS OF SAME TYPE INVOLVING BREAKING WAVE PLATE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508920April 20, 2013
ELECTRICAL SYSTEM
I'VE BEEN HAVING ISSUES WITH THE A/C UNIT, I TRY TO TURN IT ON AND ALL THAT IT DOES IS FLASH 3 TIMES AND THEN IT GOES BACK TO OFF, IT DOESN'T COOL AT ALL. I TRIED TO RESEARCH THE PROBLEM IN THE INTERNET AND AT THE GMC WEBSITE AND IT SEEMS THAT IS BEEN A HUGE ISSUE SINCE 2007 FOR THIS MODEL! I CALLED THE DEALER AND ALTHOUGH THEY KNOW WHAT THE PROBLEM IS THEY INSIST IN CHARGE ME $100 TO CONNECT IT AND TROUBLESHOOT IT EVEN THOUGH THEY KNOW THE ISSUE. THEY ARE CHARGING BETWEEN $ 1200 AND $2000 TO "FIX" A KNOWN PROBLEM. THIS PROBLEM IS CAUSING THAT MY CD PLAYER GETS HOT WHILE IS PLAYING THE CD AND EJECT THEM FROM THE SYSTEM. PLEASE I NEED YOU TO RESEARCH AND HELP OUT WITH THIS ISSUE. THEY SAY THAT IS A ISSUE WITH LOW OR LEAKING COOLING SYSTEM AND THAT IT NEEDS FREON OR THAT IS THE HVAC SYSTEM, BUT IS THE SAME EXCUSE TO HUNDREDS OF CUSTOMERS, SOME OF WHOM DECIDED TO JUST RUN THE VEHICLE WITHOUT A/C DURING HOT SUMMERS. BECAUSE OF ALL MY MEDICAL ISSUES, I CAN'T HAVE THE " LUXURY" OF NOT HAVING THE A/C BROKEN, NOR I HAVE THE MONEY TO PAY FOR SOMETHING THAT IS GIVING SO MANY PEOPLE SO MUCH PROBLEMS! THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508842April 19, 2013
POWER TRAIN
MY CAR ENGINE STARTING REVVING WHILE DRIVING AT NORMAL SPEEDS. WHILE DRIVING WITH MY 3 CHILDREN IN THE CAR, IT CAME TO A DEAD STOP AND COULDN'T GO IN REVERSE. THE VEHICLE WAS TOWED AND THEN DIAGNOSED WITH A BROKEN 35R CLUTCH WAVE PLATE. HAD TO HAVE THE TRANSMISSION REBUILT AT 48K MILES. THE CAR HAD BEEN DRIVEN LESS THAN 10K MILES A YEAR FOR 5.5 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508703April 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED CONSISTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE AIR BAG WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM, WHO INFORMED THE CONTACT THAT A DEFECT WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,710.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508528April 17, 2013
ELECTRICAL SYSTEM, STRUCTURE
WE WERE PARKED WITH THE BACK END UP ON A SLOPE, WHEN WE WENT DOWN ONTO LEVEL GROUND A LARGE AMOUNT OF WATER CAME IN BETWEEN OUR WINDSHIELD AND CEILING- IT POURED ONTO OUR PASSENGER SIDE DASH. WE THOUGHT WE GOT ALL THE WATER SOAKED UP RIGHT AWAY. THE NEXT MORNING OUR CAR WAS MAKING A CLICKING SOUND AND WOULDN'T START. IT WOULDN'T GIVE THE KEY BACK. WHEN WE JUMPED IT- IT WOULDN'T SHUT OFF. WE HAD TO UNHOOK THE BATTERY- VERY DANGEROUS. THIS WENT ON FOR DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508546April 17, 2013
STEERING
THE CONTACT OWNS A 2012 GMC ACADIA SLE (LAMBDA PLATFORM SUV). THE STEERING SYSTEM IS HAZARDOUS. IT DEFAULTS INTO STEERING/PULLING THE VEHICLE TO THE LEFT, STEERING THE VEHICLE INTO ONCOMING TRAFFIC. THE DEALER HAS ATTEMPTED TO REPAIR THE UNSAFE STEERING MULTIPLE (4) TIMES (ONCE KEEPING THE VEHICLE FOR A WEEK), NONE OF WHICH HAS BEEN SUCCESSFUL. THE ATTEMPTED REPAIR HAS INCLUDED ALIGNMENTS, TIRE ROTATIONS, TIRE REPLACEMENT, STEERING GEAR ASSEMBLY REPLACEMENT AND FRONT STRUT MODIFICATION. ALL UNSUCCESSFUL. UNABLE TO REPAIR THE STEERING, GM HAS OFFERED TO REPLACE THE VEHICLE WITH A 2013 VEHICLE (WITH A CHARGE: THE PRICE DIFFERENCE BETWEEN A 2012 AND A 2013 VEHICLE). THE OFFER HAS BEEN DECLINED, THE STATE LEMON LAW BEING UTILIZED TO EFFECT A BUY-BACK/REFUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508392April 16, 2013
STEERING
I HAVE BEEN HAVING TROUBLE WITH THE POWER STEERING IN MY 2009 ACADIA. IT LOOSES POWER FOR A FEW SECONDS ALMOST EVERY TIME I MAKE A TURN NOW. IT IS EXTREMELY SCARY IF I AM IN BUSY TRAFFIC. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT I NEED TO HAVE THE WHOLE POWER STEERING PARTS REPLACED. $1700!!... WHICH IS NOT COVERED UNDER WARRANTY. I HAVE A FRIEND WHO IS A MECHANIC AND HE SAID THAT THERE ARE MORE THAN ONE COMPONENT FOR THE POWER STEERING AND THAT THE DEALERSHIP WANTS TO REPLACE IT ALL BECAUSE IT IS EASIER THAN ACTUALLY FIGURING OUT WHICH PART IS REALLY CAUSING THE PROBLEM AND JUST REPLACING THAT PART. THIS IS VERY FRUSTRATING AND IT IS RIDICULOUS THAT I CAN'T TRUST THE DEALERSHIP TO TAKE CARE OF THE PROBLEM CORRECTLY. WE HAVE BEEN RESEARCHING AND FINDING OUT THAT MANY 2009 ACADIA OWNERS ARE HAVING THIS SAME ISSUE. OBVIOUSLY GMC NEEDS TO COVER THE COSTS OF ISSUES LIKE THESE THAT ARE HAPPENING TO NOT JUST 1 OWNER BUT SEVERAL!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508452April 16, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM
EVERY TIME IT RAINS THE CAB LEAKS WATER EVERYWHERE INSIDE VEHICLE, CAN'T EVEN GO THROUGH A CAR WASH.....ONLY A MATTER OF TIME BEFORE MOLD, MILDEW AND ELECTRICAL PROBLEMS OCCUR..NOT TO MENTION HAVING TO WHERE A RAIN SUIT IN THE CAR EVERY TIME IT RAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508196April 14, 2013
POWER TRAIN
THE TRANSMISSION ON OUR '07 ACADIA WENT OUT AFTER ONLY 67,000 MILES. WE HAD TO PAY OVER $3,000 OUT OF OUR OWN POCKETS TO GET IT REPAIRED BECAUSE IT WAS OVER THE FIVE YEAR WARRANTY PERIOD EVEN THOUGH IT WAS STILL WELL UNDER THE MILEAGE LIMIT. WHEN YOU PAY OVER $30,000 FOR A VEHICLE YOU EXPECT IT TO LAST LONGER THAN OURS DID WITHOUT HAVING TO PAY THOUSANDS MORE TO KEEP IT OPERATIONAL. A FEW MONTHS AFTER GETTING THE DRIVE TRAIN REPAIRED WE ARE EXPERIENCING CAMSHAFT/CRANKSHAFT ISSUES. THE VEHICLE IS FUNCTIONING AT ABOUT 60% OF ITS ORIGINAL POWER. WE CAN ONLY ASSUME THAT THIS WILL ENTAIL ANOTHER COSTLY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506072April 12, 2013
STEERING
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE POWER STEERING PUMP AND THE GEAR ASSEMBLY WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE CONTACT NOTICED A WHINING NOISE IN THE STEERING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE SHE WAS INFORMED THE POWER STEERING GEAR, PUMP AND HOSE WOULD HAVE TO BE REPLACED DUE TO A POWER STEERING FLUID LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. *TR...UPDATED 05/29/13 *BF THE CONSUMER STATED THE FAILURE RECURRED . THE PUMP AND GEAR ASSEMBLY WERE REPLACED APRIL. 2013. UPDATED 06/11/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505923April 11, 2013
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
ENGINE LIGHT ON VEHICLE, THE VEHICLE WILL NOT SHIFT INTO GEAR - HAPPENED THREE TIMES HAD TO PULL OFF SIDE OF ROAD TO NOT GET HIT FROM OTHER VEHICLES AND 5 YEAR OLD WAS ALSO IN CAR WITH ME. HAD TO SHUT OFF THE CAR MULTIPLE TIMES TO GET STARTED AGAIN AND FOR IT TO FINALLY SHIFT INTO GEARS. TOOK CAR TO DEALER AND THEY REPLACED TRANSMISSION CONTROL MODULE VALVE. ON 4/1/13 CAR WOULD NOT GO INTO REVERSE ON INCLINE. HAD TO DRIVE FORWARD AND REVERSE ON FLAT AREA, DEALER NOW SAYS THEY FOUND BROKEN WAVE PLATE AND BURNED 3-5 REVERSE CLUTCH. ALSO FOUND INTERNAL DEFECT PARK OF VALVE BODY. CAR IS ONLY 5 YEARS OLD AND HAS ONLY 55 THOUSAND MILES ON IT. SAW OTHER ISSUES ON THIS DATABASE ALL WITH BROKEN WAVE PLATES ON 07 ACADIAS. PAID THOUSANDS OF DOLLARS TO GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505993April 11, 2013
ELECTRICAL SYSTEM
MY VEHICLE SAT OUT IN THE RAIN OVER NIGHT AND THE NEXT DAY WHEN I GOT TO WORK I SHUT THE CAR OFF AND GOT OUT OF THE CAR. WHEN I GOT OUT OF THE CAR I NOTICED THAT THE ENGINE WAS STILL RUNNING, SO I GOT BACK IN THE CAR AND ALL LIGHTS WERE OFF ONLY THE ENGINE WAS STILL RUNNING. I TURNED THE KEY OVER AND THEN BACK AND THEN AT THAT POINT THE ENGINE STOPPED. WHEN I RETURNED TO MY CAR THAT EVENING AFTER WORK MY CAR WAS DEAD. IT TOOK TWO GUYS 30 MINUTES TO GET MY BATTERY TO CHARGE. ONCE MY BATTERY WAS CHARGED MY SERVICE AIR BAG LIGHT REMAINED ON. THE NEXT MORNING MY CAR WAS DEAD WHEN I TURNED THE KEY ABSOLUTELY NOTHING TURNED ON AND I COULD NOT GET THE KEYS OUT OF THE IGNITION. THE CAR IS CURRENTLY SITTING IN MY GARAGE AND WE ARE TRYING TO DETERMINE WHAT STEP TO TAKE IF WE SHOULD GET IT TOWED TO A DEALER TO LOOK AT, BUT LOOKING AT OTHER REVIEWS IT SEEMS LIKE THIS IS A COMMON PROBLEM WITH NO RESOLUTION AT THE DEALERSHIP. IN THE PAST AND ON THIS OCCASION MY VEHICLE WAS LEAKING WATER MAINLY ABOVE THE DRIVER SIDE VISOR AREA. I OFTEN WOULD NOTICE WATER ON THE PASSENGER FLOOR AND WATER IN THE THIRD ROW LIGHTS CEILING AREA. SO I AM ASSUMING MY ELECTRONICS ARE WET AND WHEN THEY DRY OUT MY CAR WILL ACT NORMAL AGAIN. I CAN NOT BELIEVE THAT THERE IS NOT A RECALL OR SOME TYPE OF REMEDY FOR THIS. I GUESS FROM NOW ON MY VEHICLE NEEDS TO GO IN THE GARAGE, BUT WHAT HAPPENS WHEN MY FAMILY IS ON A TRIP. I CAN NOT RELY ON MY CAR SO NOT SURE WHAT THE POINT OF KEEPING IT IS, BUT I SURE DON'T WANT TO KEEP PASSING MY CAR OFF ON SOME OTHER POOR PERSON. THERE NEEDS TO BE A REMEDY. I WOULD LIKE TO HAVE A RELIABLE CAR AND I AM ALSO WORRIED ABOUT THE SAFETY FOR MY FAMILY WITH ELECTRICAL SHORTS AND FIRE HAZARD DUE TO THE WATER LEAKAGE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505645April 9, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. IN ADDITION, THE GEAR SHIFTER COULD NOT BE MOVED INTO REVERSE. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 87,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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