GMC Acadia Complaints

5,595 consumer complaints on file.

#10554365December 2, 2013
SEATS
THIS IS MY CAR, BUT MY HUSBAND AND I TRIED TO TAKE A LONG TRIP IN THE CAR AND MY HUSBAND FOUND THAT HE WAS NOT A SAFE DRIVER DUE TO THE UNCOMFORTABLE HEAD REST DESIGN. MY HUSBAND IS 6' 4" TALL AND THE ACADIA HEAD REST PUSHES HIS HEAD FORWARD AND DOWN AT AN AWKWARD ANGLE. THIS CAUSES HIM TO BE FATIGUED, GET A HEADACHE FROM HOLDING HIS HEAD AT AN AWKWARD POSITION AND DOES NOT ALLOW HIM TO LOOK THROUGH HIS GLASSES CORRECTLY. THIS IS AN UNSAFE SITUATION FOR A DRIVER DURING A LONG TRIP. I CONTACTED GM TO SEE IF WE COULD GET A DIFFERENT HEAD REST THAT WOULD BE SAFE AND COMFORTABLE FOR A TALL DRIVER BUT THEY SAID THAT THEY COULDN'T HELP US. THEY DID ADMIT THAT MY HUSBAND IS NOT THE ONLY DRIVER WHO HAS EXPERIENCED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554397December 2, 2013
POWER TRAIN
THE TRANSMISSION WOULD NOT SHIFT INTO THIRD GEAR. TOOK TO DEALER. THEY WERE AWARE OF THE PROBLEM AND "OFFERED TO HELP" BY DISCOUNTING THE PRICE OF REBUILDING THE TRANSMISSION. THE TRANSMISSION IS STILL NOT RIGHT. SHIFTING IS POOR AND CLUNKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554457December 2, 2013
POWER TRAIN
THE TRANSMISSION IN OUR 2008 ACADIA HAS BEGUN SLIPPING AND FIRST GEAR SHIFTS ENGAGE WITH A VERY NOTICEABLE CLUNK (THUMP); THERE IS ALSO A DELAY WHEN THE CAR IS SHIFTED INTO DRIVE (~3 TO 5 SECONDS); GM NEEDS TO PERFORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554206November 30, 2013
POWER TRAIN
DRIVING ON INTERSTATE AT 75 MPH. CAR SUDDENLY LOST POWER AND SLOWED IMMEDIATELY. HAD TO CROSS LANE IN HEAVY TRAFFIC TO GET TO SIDE OF ROAD. LUCKILY DID NOT GET HIT. HAD WIFE AND DOG ALONG. STUCK ON SIDE OF ROAD IN COLD WEATHER FOR OVER AN HOUR. SUDDEN LOSS OF POWER ON BUSY INTERSTATE WAS VERY DANGEROUS. IN READING FORUMS ON INTERNET, THIS APPEARS TO BE COMMON PROBLEM. GMC NEEDS TO TAKE RESPONSIBILITY FOR THIS COMMON DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554135November 29, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ARCADIA. THE CONTACT STATED THAT THE SUNROOF WAS LEAKING DUE TO A SHORTAGE IN THE ELECTRICAL SYSTEM. IN ADDITION, THE VEHICLE WOULD NOT IMMEDIATELY SHUT OFF ONCE THE KEY WAS REMOVED FROM THE IGNITION. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC DIAGNOSED THAT THE TUBING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554060November 28, 2013
POWER TRAIN
COMPLETE TRANSMISSION FAILURE. FLUID WAS CHECKED AND FULL AFTER FEELING THE TRANSMISSION SLIP MOMENTS BEFORE. TURNED TO GO BACK HOME AND THE VEHICLE LOST POWER. THANKFULLY WE WERE NOT YET ON THE INTERSTATE AND COASTED OFF THE ROAD. VEHICLE WAS TOWED TO DEALERSHIP WHERE IT WAS CONFIRMED THAT THE TRANSMISSION WAS RUINED AND TOTAL REPLACEMENT WAS REQUIRED AT A COST OF $4200. AFTER READING ABOUT THE MANY ISSUES WITH THIS VEHICLE AND SPEAKING TO A MECHANIC WHO SAID THEY WERE ALWAYS FIXING MAJOR ISSUES WITH THIS MODEL/YEAR WE OPTED TO TRADE INSTEAD. DIDN'T WANT TO INVEST THAT AMOUNT OF MONEY AND ALWAYS BE WAITING FOR THE NEXT ISSUE TO ARISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553850November 26, 2013
POWER TRAIN
GOING DOWN HIGHWAY VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR ..ABOUT GOT RUN OVER BY TRANSFER TRUCK BEFORE I COULD GET IT TO SIDE OF ROAD ...TOOK TO SHOP SAID TRANSMISSION NEEDED REPLACED ..APPARENTLY LIKE 100S OF THEM DO ON THE ACADIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553651November 25, 2013
POWER TRAIN
WHILE DRIVING OUR GMC ACADIA WE HAD LOST OUR TRANSMISSION WITH NO WARNING. WE WERE 300 MILES FROM HOME AND HAD TO HAVE THE VEHICLE TOWED BACK TO OUR HOME SO WE COULD FIGURE OUT WHAT HAD HAPPENED. UPON DOING RESEARCH WE HAD LEARNED THAT THE WAVE PLATE INSIDE THE TRANSMISSION HAD BROKE AND DESTROYED THE TRANSMISSION WITH KNOW WARNING SIGN. FORTUNATELY ENOUGH I HAD JUST EXITED THE FREEWAY TO PULL INTO A SHOPPING CENTER FOR REST. THE POTENTIAL FOR THIS PROBLEM TO HAPPEN WHILE ON THE FREEWAY WOULD HAVE HAD A MUCH WORSE OUTCOME AND HAD THE POTENTIAL TO BE VERY DANGEROUS TO ME AND MY FAMILY. I HAVE LEARNED THROUGH RESEARCH THAT GM IS AWARE OF THE PROBLEM AND HAS REFUSED TO RECALL THE VEHICLE TO REPAIR THIS ISSUE. THIS IS NEGLIGENCE ON GM'S PART AS THEY WERE ADVISED BY THEIR OWN ENGINEERS TO USE A $30 WAVE PLATE, BUT DO TO COST EFFECTIVENESS AND NEGLIGENCE DECIDED TO SELECT THE $1.50 PART THAT BREAKS DOWN OVER TIME COSTING THEIR CONSUMERS THOUSANDS OF DOLLARS IN REPAIR. TO REPAIR THE WAVE PLATE IS NOT COSTLY, BUT WHEN IT BREAKS IT DESTROYS THE TRANSMISSION AND IT NEEDS TO BE COMPLETELY REPLACED AT A COST BETWEEN $4000.00 - $6000.00. THIS IS COMPLETELY UNCALLED FOR AND GM NEEDS TO OWN UP TO THEIR DEFICIENCIES. I HAVE CONTACT GM AND ADVISED THEM OF MY DISPLEASURE WITH THEIR PRODUCT AND CHOICE OF PARTS. I WAS TOLD THAT THEY ARE AWARE OF THE ISSUE, BUT WILL NOT DO ANYTHING TO HELP THEIR CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553646November 24, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
WHILE DROPPING OFF SOME KINDERGARTENERS AFTER A PLAYDATE, I WAS PARKED IN MY FRIENDS DRIVEWAY AND LEFT 2 CHILDREN IN THE CAR WITH THE DOORS CLOSED. AS I STOOD THERE WITH MY FRIEND NEXT TO THE CAR, I NOTICED FLAMES SHOOTING OUT THE FRONT LEFT PASSENGER TIRE. WE GOT THE KIDS OUT, THE CAR WAS FILLING WITH THICK SMOKE, AND TURNED OFF THE IGNITION. WE CALLED 911 AND THE FIRE DEPARTMENT ARRIVED WITHIN 4 MINUTES AND WERE ABLE TO PUT THE FIRE OUT AND DISABLE THE BATTERY. GM HAD THE CAR PICKED UP AND DROPPED US A BRAND NEW 2014 ACADIA A FEW WEEKS LATER AT NO CHARGE. WE WERE TOLD IT WAS AN ELECTRICAL PROBLEM WITH THE WINDSHIELD WIPERS BUT I WANTED TO BE SURE THIS INCIDENT WAS REPORTED SINCE NO ONE ASKED FOR A FORMAL REPORT. I JUST WANT TO BE SURE THIS DOESNT OCCUR TO ANY OTHER FAMILIES THAT MAY HAVE WORSE CONSEQUENCES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10553254November 21, 2013
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I WAS DRIVING HOME FROM WORK AROUND 5:05PM ON THE 5 NORTH FREEWAY GOING ABOUT 65 MPH. ALL OF A SUDDEN MY CHECK ENGINE LIGHT WENT ON AND I FELT A SUDDEN LOSS OF POWER IN MY ACCELERATION. AS I STEPPED ON THE GAS MORE TO KEEP UP WITH THE FLOW OF TRAFFIC, THE RPM NEEDLE JUMPED UP TO BETWEEN 4 AND 6 ON MY GAUGE, BUT MY VEHICLE WASN'T GOING ANY FASTER SO I HAD TO STEER TO THE RIGHT TO GET TO THE EXIT. I WAS BARELY ABLE TO EXIT WITHOUT ALMOST GETTING REAR ENDED BUT I HAD NO CHOICE AS MY VEHICLE WOULD NOT GO OVER 40MPH. AFTER GETTING IT CHECKED AT THE NEAREST SHOP, I WAS TOLD THAT IT WAS A STUCK SOLENOID. AFTER I GOT THAT FIXED, 4 MONTHS LATER, SAME PROBLEM, BUT NOW THE DEALERSHIP IS TELLING ME THEY WILL HAVE TO REBUILD MY TRANSMISSION DUE TO A BROKEN WAVE PLATE, WHICH WILL COST ME AT LEAST $2800, WHICH I DON'T HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553050November 20, 2013
EXTERIOR LIGHTING
HEAD LIGHT MOUNTS HAVE MELTED DUE TO HEAT FROM THE DAYTIME HEADLIGHT BULBS. NOW I CANNOT MAINTAIN FUNCTIONING DAYTIME RUNNING LIGHTS. BULBS BURN OUT IN JUST A FEW DAYS USE. GM CLAIMS THIS IS NOT A SAFETY ISSUE AND THEREFORE WILL NOT REPLACE THE HEADLIGHT UNITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552781November 18, 2013
POWER TRAIN
VEHICLE RPM'S WOULD START GOING UP AND DOWN. THEN THERE WOULD BE HESITATION WHEN YOU ACCELERATED. I PULLED OUT FROM DOCTOR'S OFFICE AND IT WOULD NOT MOVE IN REVERSE OR FORWARD. CAR HAD TO BE TOWED TO A LOCAL MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552447November 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 59,000...UPDATED 12-30-13 *BF UPDATED 1/22/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552464November 15, 2013
POWER TRAIN
I WAS DRIVING HOME WHEN MY TRANSMISSION SUDDENLY STARTED TO LURCH AND HUNT FOR GEARS, THEN HESITATE. MY CAR THEN WOULDN'T MOVE FORWARD NOR WOULD IT GO INTO REVERSE. TWO CODES SHOWED UP WHEN I HAD THE VEHICLE SCANNED, P2715 AND P0700. AFTER DOING RESEARCH I CONCLUDED THE WAVE PLATE IN MY TRANSMISSION HAD FAILED. MY VEHICLE IS NO LONGER DRIVABLE. THANKFULLY I WASN'T ON THE FREEWAY WHEN THIS INCIDENT HAPPENED BECAUSE ONCE THE TRANSMISSION QUIT THE VEHICLE CAME TO A STOP RATHER QUICKLY. IN READING REPORTS ONLINE IT APPEARS TRANSMISSION FAILURE OF THIS PARTICULAR MODEL IS HIGHLY PROBABLE AND THAT GM KNOWS IT'S AN ISSUE BUT HAS REFUSED TO RECALL THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552497November 15, 2013
POWER TRAIN
WHILE MERGING ONTO THE HIGHWAY THE VEHICLE WAS REVVING UP, BUT NOT SPEEDING UP. I WOULD TAKE MY FOOT OFF THE ACCELERATOR FOR A SECOND AND THEN TRY TO ACCELERATE AGAIN. THE GEAR WOULD SOMETIMES "CATCH" AND SOMETIMES NOT "CATCH". THE MECHANIC DISCOVERED THAT THE ONE COOLING LINE WAS CORRODED AND ANOTHER WAS "SWEATING". THE TRANSMISSION, TORQUE CONVERTER, AND COOLING LINES ALL HAD TO BE REPLACED. I THINK ITS A PREMATURE TIME FOR MY VEHICLE TO NEED A NEW TRANSMISSION WITH ONLY 76K MILES AS THE VEHICLE IS WELL MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552224November 14, 2013
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK AT 3-5 MPH, THE POWER STEERING ASSIST BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE DEALER INFORMED THE CONTACT THAT THE POWER STEERING PUMP WAS DEFECTIVE AND CAUSED THE POWER STEERING TO MALFUNCTION. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER AND WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552131November 13, 2013
POWER TRAIN
I JUST HAD MY TRANSMISSION FAIL ON ME YESTERDAY. LUCKILY IT STILL HAD 1ST & 2ND GEAR, UNFORTUNATELY I'M 5YR-8MONTHS INTO IT AT 58XXX MILES. SOUNDS LIKE I'LL BE PAYING FOR THIS ONE. IF THERE IS ANY INFO OUT THERE ON RECALLS . FROM WHAT I'VE BEEN READING ONLINE, IT SEEMS THERE IS A REAL PROBLEM WITH THIS TRANSMISSION (6T70) IN THE EARLY YEARS. I IMAGINE AS MORE AND MORE '07 - '09 ACADIAS (TRAVERSE, ENCLAVES & VUES) GET INTO THE 50K+ MILE RANGE THE TRANSMISSION PROBLEMS ARE REALLY GOING TO START SPIKING UP. IT WOULD BE A REAL SHAME IF GM CHOOSES TO IGNORE THE OBVIOUS AND PUSH THIS PROBLEM BACK ON TO THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552165November 13, 2013
POWER TRAIN
I PURCHASED A USED 2008 GMC ACADIA IN DECEMBER 2012. AT TIME OF PURCHASE, THE VEHICLE CAR FAX REPORT WAS CLEAN AND INDICATED ONE PREVIOUS OWNER. THE VEHICLE MILEAGE AT THE TIME OF PURCHASE WAS APPROXIMATELY 81,000 MILES. MY PERSONAL MECHANIC INSPECTED THE VEHICLE PRIOR TO PURCHASE AND ALSO GAVE THE VEHICLE A CLEAN REPORT. FOR THE FIRST 11 MONTHS OF OWNERSHIP, THIS VEHICLE RAN LIKE A CHAMP. TODAY, AT 99,728 MILES (MOSTLY HIGHWAY MILEAGE ON MY BEHALF) I FIND THAT I AM HAVING TO REPLACE THE ENTIRE TRANSMISSION (REBUILD) AT AN OUT-OF-POCKET EXPENSE OF $4,300. I CALLED THE GMC DEALER WHERE I PURCHASED THIS VEHICLE AND THEY ADVISED THAT THERE WERE NO RECALLS/WARRANTIES AVAILABLE ON THE TRANSMISSION. THEY ALSO ADVISED THAT IN THE EVENT THE ENTIRE TRANSMISSION NEEDED REPLACED, THAT THE COST WOULD BE IN THE VICINITY OF $4,500 AND THEY WERE ABLE TO PROVIDE THIS ESTIMATE WITH CERTAINTY BECAUSE "THEY HAD JUST COMPLETED A REBUILD ON ANOTHER '08 ACADIA LAST WEEK". I FIND IT HIGHLY DISTURBING THAT AT ONLY 99,728 MILES, AND 5 YEARS OF AGE, A TRANSMISSION COMPLETELY GIVES OUT. I AM ALSO DISTURBED THAT WITH THE NUMBER OF COMPLAINTS OUT THERE ON VARIOUS INTERNET CHAT FORUMS REGARDING THIS VEHICLE AND SPECIFIC MODEL, THAT GMC, TO DATE, HAS YET TO ISSUE ANY RECALLS OR EXTENDED WARRANTIES. I FELT IT NECESSARY TO REPORT THIS MATTER AS SOON AS POSSIBLE. I WILL BE GETTING IN TOUCH WITH A CLASS ACTION LAWSUIT ATTORNEY TO LOOK INTO THIS MATTER FURTHER BECAUSE I GENUINELY AM CONCERNED THAT GMC SHOULD BE HELD ACCOUNTABLE IF THE NUMBER OF PEOPLE OUT THERE WITH THE SAME ISSUE HAVE FOUND THERE CHECKBOOKS MUCH LIGHTER AS A RESULT OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551795November 11, 2013
POWER TRAIN, ENGINE
I WAS DRIVING ON A MAJOR HIGHWAY. THE CAR WOULD NOT CHANGE GEARS TO ACCELERATE. WHEN I GOT HOME THE CAR WOULD BARELY MOVE WHEN I TRIED TO BACK INTO MY DRIVEWAY. THE ENGINE REVVED AS IF THE CAR WAS IN NEUTRAL. THIS TRANSMISSION FAILURE COULD HAVE CAUSED A SERIOUS OR FATAL ACCIDENT, AS THE SPEED LIMIT WAS 55 AND I HAD NO WARNING THAT THE CAR WOULD NOT ACCELERATE WHEN EXPECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551838November 11, 2013
STEERING
THE STEERING LOCKS UP AT LOW SPEEDS WHEN TRYING TO MAKE A TURN. IT IS EXTREMELY DANGEROUS BECAUSE IT IS ALMOST IMPOSSIBLE TO GET THE VEHICLE TO STEER, I BARELY GOT MINE OFF THE ROAD WHEN IT OCCURRED. IT IS KIND OF A HIT AND MISS SITUATION, IT DOES NOT HAPPEN ON EVERY TURN YOU MAKE; IT MIGHT HAPPEN ONCE AND THEN THE NEXT TURN IT WON'T AND THEN THE NEXT IT LOCKS UP AGAIN. AT THIS POINT I HAVE MY VEHICLE PARKED UNTIL IT'S REPAIRED BECAUSE IT'S TOO DANGEROUS TO OPERATE BECAUSE YOU NEVER KNOW WHEN IT WILL LOCK UP AND IF YOU WOULD BE ABLE TO MAINTAIN CONTROL OF YOUR VEHICLE. THIS PROBLEM NEEDS TO BE RECALLED, ESPECIALLY AFTER SO MANY COMPLAINTS HAVE BEEN MADE OF THE SAME ISSUE WITH THE VEHICLE, BEFORE SOMEONE ENDS UP INJURED DUE TO THE FAULTY STEERING. AFTER READING ALL OF THE COMPLAINTS I'M SURPRISED GM HAS NOT ADDRESSED THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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