GMC Acadia Complaints

5,595 consumer complaints on file.

#10550128October 30, 2013
STEERING
IT SEEMS THAT EVERYTIME I AM AT A LOW SPEED <15MPH (SUCH AS PULLING INTO A PARKING SPACE, TURNING AT A FOUR WAY STOP, ETC) THE STEERING WHEEL FEELS LIKE IT WANTS TO LOCK UP AND IT TAKES ALL MY STRENGTH TO TURN IT TO GO THE CORRECT DIRECTION. IT IS DANGEROUS. PULLING IN A STRAIGHT LINE ISN'T BAD, BUT BACKING OUT OF A PUBLIC PARKING SPACE OR SOMETHING SIMILAR COULD BE BAD. I JUST NOTICED IT EVERY NOW AND THEN SOMETIME IN AUGUST, HOWEVER, WITHIN THE LAST FEW WEEKS IT HAS GOTTEN SIGNIFICANTLY WORSE. FLUIDS APPEAR FINE. IT ONLY HAS 63,000 MILES ON IT. THIS IS RIDICULOUS. I HAVE A 2010 GMC ACADIA FULLY LOADED, ALL THE AWESOME GADGETS, PAID OUT THE WAZOO FOR A CAR LIKE THIS, I SHOULD NOT BE HAVING THESE PROBLEMS. WAITING ON THE DEALER TO TELL ME WHATS GOING ON NOW, HOWEVER, THEY ARE SAYING IT COULD COST ME OVER $1000 TO FIX. I HAVE THE 100,000 POWER TRAIN WARRANTY ON IT BUT THE OTHER RAN OUT AT 60,000 MILES. THIS IS NO WAY TO TAKE CARE OF YOUR CONSUMER. I WILL NOT PAY FOR THAT, ESPECIALLY AFTER READING THAT THIS SEEMS TO BE A COMMON PROBLEM IN YEAR MODELS 2009-2012. SEEMS LIKE A RECALL IS IN ORDER! NOT THE BEST WAY TO KEEP YOUR CONSUMERS. BEFORE THIS PROBLEM, I SWORE I WOULD NEVER HAVE ANYTHING BUT AN ACADIA, DEPENDING ON THIS OUTCOME, THAT DECISION COULD BE DRASTICALLY CHANGED. AND SO I HAVE READ FROM SEVERAL OTHER CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550253October 30, 2013
POWER TRAIN
WHEN PULLING OUT FROM A STOP, THE VEHICLE SHIFTS VERY HARD FROM 1ST TO 2ND GEAR. SOMETIMES THERE IS A LOUD CRUNCHING SOUND AND OCCASIONALLY IT WILL SHUDDER WHILE DRIVING. THE VEHICLE HESITATES ALL THE TIME WHEN TRYING TO ACCELERATE, AND WILL NOT DOWNSHIFT WHEN GOING UP HILLS. ERRATICALLY CHANGES GEARS EVEN WHILE TRAVELING AT THE SAME RATE OF SPEED, LIKE IT IS NOT SURE WHAT GEAR TO BE IN. THE CHECK-ENGINE LIGHT WILL COME ON AND IT WILL NOT CHANGE OUT OF 1ST GEAR, AND IT WILL STAY THIS WAY UNTIL THE VEHICLE IT TURNED OFF AND LEFT ALONE FOR A FEW MINUTES. THEN THE LIGHT WILL GO AWAY AFTER IT IS DRIVEN ABOUT 50 MILES. I HAVE HAD THE SHIFT SOLENOID REPLACED ($450 EXPENSE) WHICH IS THAT THE CODE SAID WAS WRONG, AND THIS DID NOT FIX THE PROBLEM OR HELP ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549873October 28, 2013
ENGINE, POWER TRAIN
WAVE PLATE TRANSMISSION FAILURE 2 MONTHS AFTER PURCHASE AND 5 MONTHS AFTER WARRANTY. SO DISGUSTED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549740October 28, 2013
ENGINE, POWER TRAIN, STEERING
GMC ACADIA, CATASTROPHIC ENGINE FAILURE, AND STEERING SYSTEM. 23 SEPT 2013, WHILE DRIVING MY GMC ACADIA, AND THE VEHICLE SHUT OFF AFTER A LOUD NOSE CAME FROM THE ENGINE, TUESDAY 24, 2013, SUV TOWED TO PRIVATE REPAIR SHOP. AFTER ATTEMPTING TO START THE VEHICLE AND CHECKING THE SUV OUT, I WAS TOLD THAT THEY WOULD NOT GO FURTHER BECAUSE THEY BELIEVE THE VEHICLE NEEDS A NEW ENGINE, I CALL GMC AND TALKED WITH [XXX] A PROBLEM SPECIALIST, ARRANGEMENTS FOR VEHICLE TO BE CHECK OUT AT ?HENNESSEY GMC. POC, [XXX], I HAVE MET WITH BEFORE IN REGARDS TO A RECALL, AND TOLD HIM ON MULTIPLE OCCASIONS THAT I HEARD SOME SOUNDS COMING FROM THE ENGINE, I WAS TOLD THEY DID NOT HEAR ANYTHING. 25 SEPT 2013 SUV LEFT AT SHOP, [XXX]WOULD CALL ME THAT DAY. I DIDN'T HEAR FROM HIM, 1 OCT 2013 I STOP BY HENNESSEY, ON THE SUV'S PROBLEM, SPOKE TO [XXX], I STATED THAT I BEEN WAITING FOR HIS CALL, THEY WERE STILL CHECKING IT OUT, BUT GMC ONLY PAYING FOR ONE HOUR, TO OPEN UP THE ENGINE, IT MAY COST $500 TO $ 600 DOLLARS. I CAN NOT AFFORD TO PURCHASE ANOTHER VEHICLE. ARMY MOTOR SERGEANT/ MASTER MECHANIC, RESPONSIBLE FOR (AOAP), ARMY OIL ANALYSTS PROGRAM, THIS USES LABS THAT ANALYZE THE OIL PULL FROM ?ENGINES, TRANSMISSIONS, OF VEHICLES SUCH AS GMC, FORD, CHRYSLER, AND OTHER MANUFACTURES. 3,000 MILES OR BI-ANNUALLY VEHICLES I.E. HUMMVE. THE MILITARY LEARN DECADES AGO THAT VEHICLE MANUFACTURES WILL DELIVERY VEHICLES WITH DEFECTED PARTS, SUCH AS ENGINES, TRANSMISSIONS, THAT CAN BE OUT OF TOLERANCE. THE ARMY STARTED PULLING OIL SAMPLES, AND SENDING THEM TO THE LABS FOR TEST, FOR WATER, METAL, AND ANY OTHER FOREIGN MATTER, THIS HELP TO IDENTIFY ISSUES IN THE ENGINE BEFORE THE ?WARRANTIES EXPIRED. SO THE SUGGESTED FAILURE THAT MANUFACTURES PLACED ON VEHICLES THAT COVERED THEIR BOTTOM LINE. $2,000 CREDIT TO PURCHASE A NEW VEHICLE FROM THEM IS A INSULT, I HAVE THIS IN WRITING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549452October 25, 2013
POWER TRAIN
WAVE PLATE BROKE INTO PIECES IN TRANSMISSION IN NOV 2011 WITH 75,000 MILES. NOW SAME ISSUE WITH TRANSMISSION IN OCTOBER 2013 WITH 102,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549225October 23, 2013
POWER TRAIN
HUNDREDS OF COMPLAINTS ABOUT THE TRANSMISSION PROBLEMS I AM COMPLEXED THAT THERE IS NO RECALL AT THIS TIME. FEBRUARY 2012 MY GMC LOST POWER AS I WAS DRIVING. THE CAR WAS TOWED TO GMC AND I WAS TOLD SOMETHING WAS WRONG WITH THE TRANSMISSION (ON TOP OF ALL THE OTHER MAJOR PROBLEMS I HAVE HAD) THIS LUCKILY WAS COVERED UNDER THE WARRANTY. FAST FORWARD ONE YEAR LATER FEBRUARY 2013 TRANSMISSION FLUID LEAKING WENT TO THE DEALER WHERE THEY PUT IN A DYE TO TRACE THE LEAKS AS THEY SAID THEY DID NOT BELIEVE IT WAS THE TRANSMISSION, THEY WANTED TO CHARGE FOR THIS BUT AGREED TO DO THIS FOR FREE. I WAS ALSO TOLD THE TRANSMISSION THAT THEY FIXED WAS ONLY COVERED FOR 12 MONTHS OR 12,000 MILES. AT THIS POINT IT WAS A LOST CAUSE DEALING WITH THE DEALER AS THEY WERE NOT COVERING ANY OF THEIR WORK AND SAID THESE ISSUES DID NOT FALL UNDER WARRANTY EVEN THOUGH IT WAS STILL UNDER THE 5 YEAR/100,000 MILE WARRANTY PERIOD. AFTER DRIVING IT FOR A WHILE WE NOTICED MORE FLUID LEAKING FROM THE CAR SO MY HUSBAND BROUGHT THE CAR TO GMC IN EARLY OCTOBER 2013 TO DISCUSS THE ISSUE OF THE TRANSMISSION, HE WAS TOLD THE 5 YEARS PERIOD ENDED 9/27/13. ON OCTOBER 15 I WAS DRIVING ON THE HIGH WAY AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD NOT GO FASTER THAN 40 MPH. I DROVE THE CAR TO MY MECHANIC AS GMC WAS CLEAR THIS CAR WAS NO LONGER WARRANTIED. I AM NOW TOLD THAT MY CAR IS IN NEED OF A NEW TRANSMISSION COSTING OVER $4,000. CALLS INTO THE DEALER WENT UNANSWERED FOR OVER A WEEK AND COMPLAINTS TO GMC CORPORATE WERE USELESS. THIS IS NOT NORMAL WEAR AND TEAR OF A CAR AND IF YOU LOOK AT ALL THE COMPLAINTS MADE ON THE TRANSMISSION OF THIS CAR THERE NEEDS TO BE A RECALL AS THIS IS A HUGE SAFETY ISSUE WITH TRANSMISSIONS FAILING MORE THAN ONCE. IF YOU LOOK AT THE BUICK ENCLAVE AND SATURN OUTLOOK YAS THESE "TRIPLETS" ALL HAVE THE SAME ISSUES IT IS ENOUGH TO JUSTIFY A RECALL OR CLASS ACTION LAW SUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549253October 23, 2013
POWER TRAIN
I WAS DRIVING DURING DAYLIGHT HOURS ON THE HIGHWAY AND I PRESSED ON THE GAS TO ACCELERATE BECAUSE THERE WAS A SLIGHT INCLINE ON THE ROUTE I WAS TRAVELING. WHEN I PRESSED ON THE GAS PEDAL, THERE WAS NO ACCELERATION AND I GOT NERVOUS THAT IT MIGHT BE THE ALTERNATOR. HOWEVER, I WAS STILL ABLE TO DRIVE THE VEHICLE ALTHOUGH IT DID NOT WANT TO PICK UP SPEED. I EXITED THE HIGHWAY AND NOTICED THAT THE VEHICLE WAS HAVING DIFFICULTY SHIFTING GEARS AND WAS MAKING WHAT SOUNDED LIKE A WHIRRING NOISE FROM UNDER THE HOOD. I DROVE THE VEHICLE STRAIGHT TO MY MECHANIC'S SHOP. HE WAS SURPRISED TO FIND OUT THAT IT WAS THE TRANSMISSION AS THE VEHICLE IS ROUTINELY SERVICED. IT APPEARS THAT THE WAVE PLATE FAILED AND THERE WAS DEBRIS INSIDE THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549297October 23, 2013
POWER TRAIN
WE BOUGHT VEHICLE FROM HENDRICK TOYOTA ON 6/15/2013. MY WIFE BEGAN DRIVING TO WORK WHEN IT COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. SHE WAS FRANTIC BECAUSE OF THE BUSY STREET AND THANKFULLY, OUR KIDS WERE NOT IN THE VEHICLE. CAR WAS TOWED TO HENDRICK WHERE IT WAS DETERMINED THAT TRANSMISSION FAILED. IT WAS TOLD TO ME THAT THE WAVE PLATE IN THESE VEHICLES WAS KNOWN TO FAIL AND AFTER RESEARCH AND A TECHNICIANS AFFIRMATION, APPARENTLY GMC NEVER TEMPERED THIS PARTICULAR PART AND HAVE KNOWN ABOUT THE ISSUE FOR QUITE SOME TIME. AGAIN, AFTER RESEARCHING, I'VE SEEN COUNTLESS COMPLAINTS/ISSUES OF PEOPLE WITH THE SAME THING HAPPENING AND THAT GM AND THEIR SERVICE AND CUSTOMER SATISFACTION DEPARTMENTS QUITE SIMPLY EXPLAIN IT AWAY AS "WELL, THERE'S NOTHING WE CAN DO" DESPITE, WHAT APPEARS TO BE, CLEAR EVIDENCE THAT THIS MAJOR POWER TRAIN PROBLEM HAS BEEN COMPLETELY IGNORED. NOW, I'M LOOKING AT A BILL OF $3000+ (DEALER COST) TO REPAIR AND FROM WHAT I'VE SEEN, OTHERS ARE HAVING THE VEHICLES FIXED AT LEAST THE $4000. I WILL DO WHATEVER I CAN TO RECOUP ANY REPAIR COSTS THAT THIS MAJOR ISSUE HAS CAUSED. IT IS BEYOND FRUSTRATING THAT I ONLY HAD THE VEHICLE FOR ABOUT 100 DAYS AND NOT EVEN 3000 MILES ON IT (AFTER THE 90 DAY/3000 MILE WARRANTY HAD EXPIRED) TO ONLY FORK OUT THOUSANDS OF DOLLARS FOR AN ISSUE THAT A MAJOR AUTOMOBILE COMPANY SHOULD HAVE RECALLED. I CAN TELL YOU THAT THROUGH THIS EXPERIENCE, I WILL NEVER PURCHASE ANOTHER GM VEHICLE AGAIN BECAUSE OF THEIR INCREDIBLE LACK OF CONSIDERATION TO MAKE THIS RIGHT WITH ALL THAT HAVE HAD THIS ISSUE. I HOPE TO HEAR FROM SOMEONE VERY SOON IN REGARDS TO THIS MATTER. IT'S UNFORTUNATE THAT MANY PEOPLE HAVE SUFFERED A GREAT FINANCIAL LOSS BECAUSE OF A CLEAR DECISION BY GM TO AVOID CORRECTING THIS POWERTRAIN PROBLEM. I APPRECIATE YOUR TIME AND EFFORTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548875October 22, 2013
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THERE WAS A CLUNKING SOUND COMING FROM THE STEERING WHEEL WHENEVER THE CONTACT WAS MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO LOW POWER STEERING FLUID. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,834.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548906October 22, 2013
ENGINE, POWER TRAIN
TRANSMISSION FAILURE - WAVE PLATE BROKEN FORCING VEHICLE TO BE STUCK IN ONE GEAR AND FAIL IN REVERSE, 3RD AND 4TH GEARS. AUTOMATIC TRANSMISSION SLIPS IN REVERSE, 3RD AND 4TH. MULTIPLE OWNERS REPORT SAME ISSUES AND RECALL IS NEEDED BY GM ON THE ACADIA TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548979October 22, 2013
POWER TRAIN
MY ACADIA (WHICH I JUST BOUGHT IN MARCH) BEGAN SHIFTING HARSHLY BETWEEN THE 3RD AND 5TH GEARS AND MY CHECK ENGINE LIGHT CAME ON. THE NEXT DAY I TOOK IT TO AN AUTO REPAIR SHOP WHERE I HAD THE CODES READ AND WAS TOLD I HAD A PROBLEM WITH THE 35R WAVEPLATE AND THE TRANSMISSION CONTROL MODULE. I WAS TOLD I WOULD HAVE TO PAY $600 JUST TO HAVE MY TRANSMISSION TAKEN APART TO DIAGNOSE THE EXTENT OF THE DAMAGE. I WAS TOLD THAT A DRUM CAME APART CAUSING "EXTENSIVE DAMAGE" AND THAT I WOULD EITHER NEED A COMPLETE TRANSMISSION REBUILD FOR $3600 OR A BRAND NEW TRANSMISSION FOR $4000. THIS CAR HAS LESS THAN 100,000 MILES ON IT (ALTHOUGH I KNOW THAT IS HIGH FOR THE YEAR, A BRAND NEW TRANSMISSION FOR A FAIRLY NEW CAR IS EXTREME). I WAS TOLD BY THE MECHANIC THAT THIS IS EXTREMELY COMMON FOR THE 08 ACADIAS AND IT WAS NOT UNCOMMON FOR THIS PARTICULAR CAR TO GO THROUGH SEVERAL TRANSMISSIONS BEFORE REACHING THE 100,000 MILE MARK. THIS IS A JOKE. GMC NEEDS TO RECALL THE CAR AND PAY THE COSTS OF THE MANY OWNERS WHO ARE HAVING TO PAY THOUSANDS OF DOLLARS TO REPAIR A PART THAT SHOULD NOT HAVE BEEN PUT IN THE CAR IN THE FIRST PLACE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548819October 21, 2013
POWER TRAIN
MY WIFE WAS DRIVING HER 2008 GMC ACADIA ON THE FREEWAY WHEN THE TRANSMISSION SUDDENLY GAVE OUT AND SLIPPED OUT OF GEAR. THE VEHICLE WOULD NOT ACCELERATE. SHE WAS IN THE FAST LANE TRAVELING 70 MPH IN THE FAST LANE. SHE HAD TO FIGHT THROUGH TRAFFIC TO GET OVER TO THE SHOULDER SO SHE COULD PULL OFF THE FREEWAY ENOUGH TO AVOID GETTING HIT BY OTHER CARS TRAVELING THE FREEWAY. SHE THEN HAD TO EXIT THE VEHICLE WITH OUR CHILDREN DURING HIGH TRAFFIC TIME. VERY UNSAFE SITUATION FOR A VEHICLE WITH ONLY 69K MILES ON IT. THIS IS A KNOWN ISSUE WITH THE 2007 AND 2008 LAMBDA PLATFORM VEHICLES. GMC KNOWS ABOUT THE 3-5-R WAVE PLATE THAT WAS NOT HEAT TREATED DURING THE BUILDING OF THESE TRANSMISSIONS. SEARCH THE WEB OR EVEN FORUMS FOR 3-5-R WAVE PLATE FAILURE AND SEE WHAT COMES UP. I FEEL THEY SHOULD ATLEAST EXTEND THE WARRANTY IF NOT RECALL THIS TRANSMISSION BEFORE SOMEBODY GETS HURT OR KILLED WHEN ONE GOES OUT IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548233October 17, 2013
POWER TRAIN
WHILE TRAVELING DOWN THE HIGHWAY WITH FAMILY THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN SHAKE AND JERK VIOLENTLY. I PULLED TO THE SIDE OF THE ROAD AND THE VEHICLE WOULD NOT GO INTO REVERSE AND FORWARD MADE A TERRIBLE GRINDING NOISE AND COULD NOT GO OVER 10 MILES AN HOUR WHICH IS VERY DANGEROUS DRIVING AT DUSK. GOT THE CAR HOME AND TOOK TO THE DEALER THE NEXT MORNING. WE WERE 2 MONTHS PAST OUR 100 K 5 YEAR POWER TRAIN WARRANTY AND GM WOULD ONLY GIVE A SMALL DISCOUNT ON A TRANSMISSION REBUILD. NOT ONCE DID THEY ASK ABOUT OUR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548129October 16, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE TRANSMISSION FAILED WITH THE ILLUMINATION OF THE TRANSMISSION WARNING INDICATOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH PLATE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS TAKEN TO A SECOND DEALER, WHERE THE CONTACT WAS AWAITING THE REBUILDING OF THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547834October 14, 2013
POWER TRAIN
THE VEHICLE FIRST STARTED FINE, HOWEVER, COULD NOT SHIFT INTO REVERSE. ONCE STARTING AND TURNING THE VEHICLE OFF THREE TIMES, IT FINALLY SHIFTED INTO REVERSE. THEN ON THE HIGHWAY GOING TO DROP OFF MY KIDS AT SCHOOL, THE VEHICLE THEN WOULD NOT SHIFT HIGHER THEN SECOND GEAR. EACH TIME I STEPPED ONTO THE GAS PEDAL, THE RPM'S WOULD GO UP, BUT THE VEHICLE WOULD NOT GO ANY FASTER THEN ABOUT 30 MPH. OF COURSE, THIS SITUATION IS HIGHTLY UNSAFE, ESPECIALLY WITH SMALL CHILDREN IN THE VEHICLE. AT ONE POINT WHEN I WAS ABLE TO DRIVE MY VEHICLE, AND EVERYONE SAID IT WAS FIXED, I DROVE 3.5 HOURS TO PICK UP MY STEP-DAUGHTER AND WAS LEFT STRANDED THERE, DUE TO THE SAME ISSUE IT WENT IN FOR THE FIRST THREE TIMES. IT HAS BEEN IN AND OUT 9MOSTLY IN) THE SHOP FOR OVER THREE AND A HALF MONTHS, WITH EACH REPLACEMENT PART FOR THE TRANSMISSION, IT GOES ON A TEST DRIVE AND THE SAME THING KEEPS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547604October 11, 2013
ENGINE, POWER TRAIN
I'M HAVING CHRONIC TRANSMISSION PROBLEMS I'VE SPENT &2000. SO FAR ON THE TRANSMISSION. THE GMC DEALER HAS BEEN CONSTANTLY TELLING ME I'M HAVING MULTIPLE ISSUES REGARDING THE TOTAL WAVE PLATE OF THE TRANSMISSION, WHICH IS EFFECTING OTHER AREAS OF THE CARE. NOW I'M BEING TOLD THAT MY TRANSMISSION WAS A LEMON-MAKE. THAT IT WAS BUILT FAULTY & GMC KNOWS IT. THEY HAVE HAD THOUSANDS OF COMPLAINTS AND REFUSE TO RECALL THIS TRANSMISSION. THIS IS TOTALLY UNFAIR. I STILL OWE 18,000 ON THIS TRUCK. I'M PAYING TWO MORTGAGES AND I'M WORRIED ABOUT HOW I WILL MAKE IT TO WORK THE NEXT DAY. THE MAKER OF THIS TRUCK SHOULD BE HELD RESPONSIBLE FOR THE FAULTS NOT THE CONSUMER. DO TO THIS ISSUE GM ISSUED AN EXCHANGE PROGRAM BUT THE DEALER SHIPS WON'T ENGAGE IN THIS. PLEASE ASSIST ME WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547264October 8, 2013
POWER TRAIN
DRIVING GMC ACADIA TO MY SONS BASEBALL GAME AND THE CAR JERKED FORWARD, SO I IMMEDIATELY SLOWED DOWN. CONTINUED TO DRIVE AND THE CAR BASICALLY WOULD NOT GET OUT OF 1ST GEAR. THE RPM'S KEPT GOING UP AND NEVER CAME DOWN AND THE CAR WOULD NOT GO OVER 40 MPH WHILE THE ENGINE WAS GEARING UP. THE TRANSMISSION WAS COMPLETELY SHOT. TOOK TO THE DEALERSHIP TO HAVE REPAIRED. GMC HAS TONS OF 2007 AND 2008 ACADIA'S WITH THE SAME PROBLEM AND ARE FORCING CUSTOMERS TO PAY FOR THE REPAIR. THE WAVE PLATE WAS SHOT ALONG WITH EVERYTHING ELSE IN THE TRANSMISSION. ON MY BILL THEY PUT N/C IN ALL THE PARTS AND LABOR AND THEN JUST PLUGGED IN AN AMOUNT IN A LINE ITEM CALLED " MISC CUSTOMER DEDUCTIBLE" NO ONE WILL EXPLAIN THE CHARGE. DEALERSHIP TOLD ME THE GMC CALCULATES THE CHARGE AND GMC TOLD ME TO CALL THE DEALERSHIP. THEY ARE GIVING PEOPLE A "DISCOUNT" OF SOME SORT SO THEY CLEARLY KNOW THEY HAVE AN ISSUE BUT THEY SHOULD BE FOOTING THE ENTIRE BILL. MY CAR IS 30,000 MILES UNDER THE WARRANTY AND 28 DAYS OVER THE 5 YEARS AND IT COST ME OVER $1,200 TO FIX IT WHEN THEY PUT IN A DEFECTIVE PART AND THEY KNOW IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546844October 5, 2013
POWER TRAIN
I WAS DRIVING 45PMH AND ALL OF A SUDDEN I DIDN'T SEEM TO HAVE POWER SO I PULLED OVER AND CALLED MY HUSBAND WHERE HE ASKED ME MY RPM AND IF I COULD MANUALLY SHIFT, ETC. I COULD MANUALLY SHIFT AND ONLY HAD 2ND GEAR. I CALLED AND HAD IT TOWED TO THE DEALER WHERE THEY CHARGED ME $4400 TO REPLACE THE TRANSMISSION DUE TO FAULTY WAVE PLATE. NO HELP FROM GM DUE TO OUT OF WARRANTY BECAUSE I'VE HAD IT OVER 5 YEARS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546675October 3, 2013
STEERING
THE STEERING WILL QUIT WORKING RANDOMLY WHEN MAKING TURNS ALMOST CAUSING ACCIDENTS, GM DOES NOT FEEL THIS IS A SAFETY ISSUE SO THEY WONT PAY TO HAVE IT FIXED BUT YET THEY RECALLED IT TO FIX A LITTLE PLASTIC PIECE ON A REAR SEAT BELT. AT THIS POINT WE CAN NOT AFFORD TO HAVE IT FIXED SO WE MUST DRIVE AROUND IN FEAR OF LOSING STEERING CONTROL.SOMEONE SHOULD BE HELD RESPONSIBLE SINCE RESEARCHING THE PROBLEM THERE ARE ALOT OF OTHER PEOPLE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546459October 1, 2013
ENGINE, POWER TRAIN
2008 GMC ACADIA SLT-2 WITH 42,300 MILES; NOT YET 6 YEARS OLD. "SERVICE STABILITY CONTROL" AND "SERVICE TRACTION CONTROL" WARNINGS RECEIVED PERIODICALLY. THIS WEEK, TRANSMISSION STARTED TO SHIFT UNEVENLY; NOT CORRECTLY UPSHIFTING/DOWNSHIFTING WHILE DRIVING AT 30MPH. CAR NOW ONLY OPERATES IN 1ST GEAR. NO HIGHER GEARS, NO REVERSE.....ENGINE JUST REVS. CAR HAS COMPLETE SERVICE REC NO LONGER SAFELY DRIVABLE. APPEARS TO BE PART OF THE KNOWN WAVEPLATE ISSUE. WHY NO RECALL WITH THE GREAT NUMBER OF SIMILAR ACADIAS WITH THE SAME PROBLEM OVER AND OVER? THANKS FOR YOUR ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia