GMC Acadia Complaints

5,595 consumer complaints on file.

#10562952February 4, 2014
EXTERIOR LIGHTING
PASSENGER SIDE LOW BEAM HEADLIGHT FAILURE. REPLACED BY RECALL IN 2012. NOW DRIVER SIDE LOW BEAM OPERATES INTERMITTENTLY. PROBABLY NEEDS SAME REPAIR - BUT RECALL HAS ENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562318January 31, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT AFTER THE IGNITION WAS TURNED OFF AND THE KEY REMOVED THE VEHICLE REMAINED ON FOR FIVE MINUTES. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562231January 30, 2014
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
WARNING INDICATORS TURN ON FOR THE SYSTEM BRAKING COMPONENTS SUCH AS ABS BRAKE FAILURE, TRACTION CONTROL AND LOSS OF ENGINE POWER WHILE ACCELERATING BETWEEN 35 TO 50 MILES PER HOUR. ENGINE POWER DECREASE AND THE CAR SPEED AND POWER IS DECREASED WITH THE LOSS OF ENGINE POWER WARNING. THE CAR WOULD JUST STOP AT THIS POINT. I CONTACTED ONSTAR EACH TIME THIS ISSUE OCCURRED TO A DIAGNOSTIC SCAN AND EACH REPORT INDICATED THAT SAME WARNING REPORTED ON THE CONSOLE. AFTER 10 MINUTES THE VEHICLE WOULD RE-START AND I WAS ABLE TO DRIVE IT. THIS ISSUE HAS RE-OCCURRED WITHIN 2 YEARS AND THE GMC SERVICE DEPARTMENT WAS UNABLE TO DIAGNOSE THE PROBLEM BUT DURING THE LATEST INCIDENT THE MECHANIC HAD RULED THE ISSUE AS LOW BRAKE FLUID. I'VE INVESTIGATED THIS ISSUE ONLINE ON VARIOUS BLOG FORUMS FOR THE GMC ACADIA WITH THE SAME DESCRIPTION OF BRAKING SYSTEM FAILURE AND OTHERS REPORT THE FAILURE AS AN INTERNAL BRAKING MALFUNCTION IN WHICH THE MASTER CYLINDER LEAKS INTO THE BRAKE BOOSTER. I'M CONCERNED THAT THIS PROBLEM COULD POTENTIAL BECOME FATAL IS IT RECURS. THE GMC SERVICE DEPARTMENT REFUSE TO LOOK INTO MY CONCERN AND INVESTIGATE THE PROBLEM. THERE ARE NO VISIBLE SIGNS OF A LEAK BECAUSE THE LEAK IS INTERNAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561886January 28, 2014
ENGINE, POWER TRAIN
IN 2 YEARS OF OWNERSHIP I HAVE REPLACED 4 IGNITION COILS AND THE VEHICLE NOW NEEDS YET ANOTHER. AT ROUGHLY 85000 MILES (AND YEAR 5) THE TRANSMISSION WAVE PLATE FAILED. GM WOULD ONLY AUTHORIZE A REBUILD (LAST WEEK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561653January 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED APPROXIMATELY EIGHT TIMES. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 44,085. ..UPDATED 03/18/14 *BF THE AIR BAG ISSUE WAS RESOLVED. UPDATED 03/20/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561474January 25, 2014
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
ON MY WAY HOME FROM WORK, IN THE MIDDLE OF TUNNEL TRUCK TURN ON CHECK ENGINE LIGHT, IN PANEL " REDUCED ENGINE POWER" AND REDUCED THE VELOCITY BY ITSELF TO 10MPH. I TURN IT OFF AND ON AGAIN , STARTED RUNNING BUT IN LESS THAN 1 MINUTE RUNNING, DID THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560546January 19, 2014
POWER TRAIN
WHILE DRIVING THRU AN INTERSECTION WITH A YIELD MY VEHICLE SUDDENLY STOPPED AND THE ENGINE RPM CLIMBED TO AROUND 3500 RPM. THE TRANSMISSION SLIPPED BETWEEN GEARS CAUSING A SUDDEN AND UNEXPECTED SLOW DOWN.LUCKILY ANOTHER DRIVER WAS ALERT AND HAD TO SLOW DOWN QUICKLY TO KEEP FROM HITTING US AS WE WERE MERGING WITH TRAFFIC.THIS NEVER HAPPENED BEFORE AND CAME ON WITHOUT WARNING.AS SOON AS IT HAPPENED ONCE IT HAS BEEN HAPPENING MORE OFTEN, I BROUGHT THE VEHICLE IN AND THE DIAGNOSIS WAS THE "WAVE PLATES" IN THE TRANSMISSION. THE MECHANIC INFORMED ME THAT THIS TRANSMISSION HAD AN ISSUE WITH A PART THAT WAS NOT PROPERLY HEAT TREATED AND CAUSED IT TO FAIL.I CALLED THE GM DEALER AND THEY WOULD NOT WARRANTY BECAUSE WE WERE JUST OUTSIDE THE 100,000 MILE WARRANTY PERIOD. THEY ALSO STATED THAT THEY KNEW THERE HAVE BEEN MANY ISSUES WITH THIS VEHICLE BUT GM HAS NOT ISSUED ANY TYPE OF RECALL.NOW I NEED A NEW TRANSMISSION AT A COST OF AROUND 4,000 DOLLARS. I HAVE OWNED SEVERAL GM VEHICLES IN THE PAST AND GOTTEN WELL OVER 250,000 MILES WITH NO ISSUES AT ALL. THIS COULD HAVE BEEN VERY SERIOUS AND CAUSED INJURIES IF THE CIRCUMSTANCES WERE DIFFERENT AND SOMEONE WHO PANICKED WAS INVOLVED. I FEEL THAT THIS SHOULD WARRANT A RECALL AND FORCE GM INTO LOOKING INTO THIS FURTHER. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560062January 15, 2014
STEERING, VEHICLE SPEED CONTROL, SERVICE BRAKES
THIS CAR IS DANGEROUS. DRIVING 65MPH ON FREEWAY WHEN EVERY SERVICE AND WARNING LIGHT WENT ON. REPLACED ENTIRE INSTRUMENT CLUSTER AND REPLACE IPC, COULD HAVE KILLED US AND OTHERS. ALSO ENGINE WAS REMOVED TO REPAIR ENGINE FRONT COVER LEAK AT 39,000, NOW AT 85,000 SAME LEAK REPAIR IS REQUIRED AT COST OF $2926. THAT MEANS EVERY 40,000 MILES YOU NEED TO SPEND $3000 AND HAVE ENGINE REMOVED. POWER STEERING ALWAYS MADE WHINING NOISE WHICH I WAS TOLD IS NORMAL. AT 85,000 WAS TOLD STEERING RACK AND PINION GEARS NEED REPLACEMENT AND I AM SURE THE PUMP NEEDS REPLACEMENT AS WELL $2000. WHEN DRIVING ON THE FREEWAY COULD NOT STOP ON EXIT WITHOUT BRAKE PEDAL BEING PUSHED ALL THE WAY TO FLOOR, STABILTRAK LIGHT ON COULD HAVE KILLED US OR SOMEONE. HAD TO REPLACE BRAKE MASTER CYLINDER. WATER PUMP WAS LEAKING AFTER ENGINE WAS PUT BACK IN FROM 1ST REPAIR OF FRONT COVER ENGINE SEAL. TIMING CHAIN HAS STRETCH YOU CAN HEAR IT, BUT THEY ONLY ADDED THRUST WASHERS. REAR LIFTGATE - WHILE LOADING GROCERIES LIFT GATE FREE FELL CLOSED ON DAUGHTERS HEAD. WAS TOLD REAR LIFT GATE SHOCKS FAILED. COULD HAVE KILLED SOMEONE. THIS CAR IS A DEATH TRAP. DON'T BUY IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559548January 13, 2014
EXTERIOR LIGHTING
THE DRIVER'S SIDE LOW BEAM LIGHT KEPT GOING OFF AND ON. A WEEK LATER I PULLED THE BULB TO FIND THE WIRE CONNECTOR MELTED. I CALLED GMC AND FOUND OUT THEY DO NOT MAKE THE PIGTAIL AND I WOULD HAVE TO REPLACE THE WHOLE WIRE HARNESS FOR ALL OF THE LIGHTS. I CHECKED ON ACADIA FORUM.NET AND SEEN WHERE GMC ACADIA HAS HAD THIS ISSUE SINCE 2008 AND HAVE DONE NOTHING ABOUT IT. I WILL BE CHECKING FOR AFTER MARKET PLACES TO GET A PIGTAIL FOR THE ASSEMBLY, BUT IT IS MY BELIEF THAT IF GMC WOULD HAVE MANUFACTURED THIS CORRECTLY, THERE WOULDN'T BE AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559682January 13, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DAY TIME RUNNING LIGHTS HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE BULB HAD GOTTEN TOO HOT AND MELTED THE CASING, LIGHT BULB, AND HOUSING UNIT. THE COMPONENTS NEEDED TO BE REPLACED FOR BOTH HEAD LIGHTS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10559515January 12, 2014
STEERING, ENGINE AND ENGINE COOLING
LOCKED UP MAKING A TURN GOING SLOW, PUMP GETTING NOISY, JUST GOT BACK FOR WATER PUMP REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559523January 12, 2014
STRUCTURE, ELECTRICAL SYSTEM, ENGINE
VARIOUS GM VEHICLES HAVE A KNOWN DEFECT THAT ALLOWS WATER FROM THE SUN ROOF DRAIN TO ENTER THE PASSENGER COMPARTMENT AND MORE IMPORTANTLY ALLOWS WATER TO ENTER THE PASSENGER COMPARTMENT FUSE BLOCK. THIS DEFECT IS COVERED UNDER SERVICE BULLETIN #08-08-57-003C. THIS VEHICLE HAS HAD NUMEROUS ELECTRICAL SYSTEM ISSUES THAT ONLY OCCUR DURING HEAVY RAINS AND THE DEALER HAS BEEN UNABLE TO RECREATE THE PROBLEM AFTER THINGS HAVE DRIED OUT SO TO SPEAK. MOST RECENTLY AFTER A HEAVY RAIN, THE BATTERY WAS DEAD AND WHEN REPLACED WITH A NEW BATTERY, THE ENGINE WOULD NOT SHUT OFF EVEN AFTER THE KEY WAS REMOVED. THIS IS A SERIOUS SAFETY CONCERN THAT CAN RESULT IN INJURY OR DEATH. THE ONLY WAY TO SHUT OFF THE ENGINE IS TO REMOVE THE ECM FUSE FROM THE UNDER HOOD FUSE BLOCK. NOT BEING ABLE TO SHUT THE ENGINE OFF VIA THE KEY CAN HAVE SERIOUS LIFE CONSEQUENCES IN THE EVENT OF AN EMERGENCY. THIS IS A WIDE SPREAD ISSUE THAT SEEMS TO GET WORSE OVER TIME AND ENDS UP WITH NOT BEING ABLE TO SHUT THE ENGINE OFF. THE GM MODELS AFFECTED BY THE SERVICE BULLETIN AS FOLLOWS: 2008-2012 BUICK ENCLAVE 2007-2012 GMC ACADIA 2007-2010 SATURN OUTLOOK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559449January 11, 2014
ELECTRICAL SYSTEM
MY ACADIA HAS FORWARD COLLISION WARNING SYSTEM AND HAS NOT EVER WORKED TO PROVIDE ANY WARNING AT ANY SPEED OR UNDER ANY CONDITIONS. I HAD A GMC TERRAIN WITH THE SAME SYSTEM AND IT OPERATED AS DEFINED IN EVERY CIRCUMSTANCE. THE ACADIA ,COULD LITERALLY BE DRIVEN INTO ANOTHER VEHICLE AT ANY SPEED WITHOUT ANY WARNING FROM THE COLLISION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559315January 10, 2014
STEERING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHEN THE STEERING WHEEL WAS TURNED IT MADE A KNOCKING NOISE. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH LOCATED THE FAILURE IN THE STEERING GEAR BOX AND THE RACK PINION BALL RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 28,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559259January 9, 2014
POWER TRAIN, STEERING, ELECTRICAL SYSTEM
TRANSMISSION STARTED FAILING AND FINALLY WENT OUT AT 108,000 MILES, SITTING IN OUR DRIVEWAY AND WE HAD TO HAVE IT TOWED TO DEALER. GM DEALER REPLACED IT UNDER WARRANTY BUT THE LABOR COST US SEVERAL THOUSAND DOLLARS. NOW AT 170,000 MILES, THIS REMANUFACTURED TRANSMISSION IS NOW GOING OUT. IT STICKS IN LOW SPEED AND THEN OVERHEATS DRIVING 65MPH IN 40DEG WEATHER. THE DEALER CLAIMS THAT A STRETCHED TIMING CHAIN HAS TO BE FIXED FIRST, BEFORE THE TRANSMISSION, AT A COST OF $1944. THEY ALSO SAID THE ON BOARD COMPUTER DIDN'T STORE THE NUMEROUS OVERHEATED TRANSMISSION EVENTS THAT BEGAN OCCURRING IMMEDIATELY AFTER THE REMANUFACTURED TRANSMISSION WAS INSTALLED AT 108,000 MILES. THE GM DEALER IS TRYING TO TELL ME THAT THE TRANSMISSION IS PROBABLY OK AND THAT THE OVERHEATING IS DUE TO SOME OTHER REASON, BUT HE THEN COULDN'T EVEN GUESS AT WHAT THE OTHER REASONS MIGHT BE! THE FLUID LEVEL IS GOOD, AND THE VEHICLE HAS A TOW PACKAGE WITH A COOLER FOR THE TRANSMISSION FLUID. GM DEALER SAID THE TRANSMISSION WILL BE COVERED BY WARRANTY, WHICH WILL LIKELY MEAN ANOTHER SEVERAL THOUSAND DOLLAR LABOR CHARGE ON TOP OF THE SO CALLED STRETCHED TIMING CHAIN COST OF $1,900. THE POWER STEERING PUMP HAS BEEN WHINING FOR ABOUT A YEAR AND IS GETTING LOUD. THE NAVIGATION AND DVD PLAYER SYSTEM FAILED TWICE. MIGHT BE TIME TO TRADE THE VEHICLE FOR SOMETHING MORE RELIABLE. MY WIFE IS GETTING SCARED TO DRIVE IT TOO FAR AND END UP BEING BROKEN DOWN IN ATLANTA TRAFFIC...VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558440January 4, 2014
VISIBILITY/WIPER
I WAS DRIVING IN HEAVY SNOW IN VIRGINIA WHEN MY WINDSHIELD WIPERS SUDDENLY FAILED AND I HAD 0 VISIBILITY. I ALMOST GOT INTO ACCIDENT BECAUSE SNOW ACCUMULATED THAT QUICKLY ON THE WINDSHIELD. UNTIL I FOUND A SAFE PLACE TO STOP AND WAIT FOR HELP, I HAD MY DAUGHTER GET OUT OF THE CAR EVERY TIME I STOPPED TO MANUALLY CLEAN THE WINDSHIELD WITH HER HANDS. I WAS FINALLY ABLE TO STOP IN A PARKING LOT AND WAITED FOR A FRIEND TO COME PICK ME UP. RECALL 08091 THAT HUNDREDS OF GMC ACADIA OWNERS HAVE COMPLAINED ABOUT SHOULD APPLY TO MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558053January 1, 2014
POWER TRAIN
AFTER EXITING THE INTERSTATE WHILE DRIVING MY 2008 GMC ACADIA, I STOPPED AT THE END OF EXIT RAMP AND WHILE TRYING TO ACCELERATE, I LOST POWER AND UNABLE TO REACH POSTED SPEED LIMITS. THE CAR LOST POWER AND HAD TO BE TOWED TO A GMC DEALERSHIP AND WAS TOLD THAT THE 3-5 WAVE PLATE FAILED AND CAUSED FURTHER DAMAGE TO THE TRANSMISSION. THE DEALERSHIP STATED THAT NO SIGNS OF OPERATOR ABUSE WERE OBSERVED AND IT APPEARED THAT THE WAVE PLATE FAILED ON ITS OWN. THE COSTS OF REPAIR WAS APPROX. $4700 SINCE THE CAR WAS OUT WARRANTY BY 8 MONTHS AND HAD 60,400 MILES. I HAVE CALLED GMC CUSTOMER SERVICE AND WAITING FOR RESOLUTION ON MY CLAIM THAT MY COSTS TO REPAIR SHOULD BE MITIGATED SINCE IT APPEARS THAT THE WAVE PLATE FAILURE WAS A DESIGN OR MANUFACTURING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557841December 30, 2013
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. THE STABILITRAC AND SEVERAL OTHER WARNING LIGHTS ILLUMINATED. ADDITIONALLY, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557859December 30, 2013
ENGINE, POWER TRAIN
I HAVE EXPERIENCED MULTIPLE ISSUES WITH MY 2008 GMC ACADIA MY FIRST PROBLEM WAS WITH THE TRANSMISSION HAVING TO BE REPLACED. WHICH JUST BARELY WAS COVERED UNDER THE WARRANTY I HAD AFTER BUYING THE VEHICLE USED SINCE THAT FIRST INCIDENT I HAVE HAD CONTINUAL PROBLEMS. MY ENGINE WILL STAY RUNNING AFTER THE KEY IS TURNED TO THE OFF POSITION AND THE KEY IS REMOVED FROM THE IGNITION THE CAR CONTINUES TO STAY RUNNING THE ENGINE DOES THAT IS ALL OTHER LIGHTS GO OFF NO RADIO OR AC STAY ON. I HAVE HAD IT IN THE SHOP DIFFERENT TIMES NO ONE CAN CORRECTLY DIAGNOSE AND FIX THE ISSUE. I AM NOW WATCHING THE TOW TRUCK HOOK MY CAR UP TO BE TAKEN TO THE GMC DEALER WHICH IS GOING TO COST MORE THAN I AM SURE I CAN AFFORD TO PAY AS A SINGLE MOTHER TRYING TO MAKE ENDS MEET. SO BESIDES THE ENGINE RUNNING WITH NO KEY IN IT. IT ALSO KILLS THE BATTERY DRAINS IT WHEN IT SITS. I HAVE ALSO HAD ISSUES WITH THE WIRING HARNESSES TO THE HEAD LIGHTS MELTING TO THE BACK IF THE BULBS HAVING TO BE REPLACED COSTING OVER $200. THERE HAS TO BE SOME KIND OF ELECTRICAL ISSUE WITH THIS CAR THERE SEEM TO BE MANY PEOPLE ON HERE WITH SIMILAR ISSUES WITH TRANSMISSION AND ODD ISSUES. PLEASE HELP I CAN'T AFFORD THIS CAR AND THE CONTINUAL ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557804December 30, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE WITH THE ENGINE OPERATING, THE DRIVER SLIPPED ON AN ICE PATCH AND FELL. WHILE THE CONTACT WAS GROUNDED, THE VEHICLE ERRONEOUSLY ROLLED AWAY AND OVER HER LEGS. THE CONTACT SUSTAINED MUSCLE AND NERVE DAMAGE TO BOTH LEGS. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 34,994.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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