GMC Acadia Complaints

5,595 consumer complaints on file.

#10551520November 8, 2013
STEERING
ON SLOW SPEEDS THE POWER STEERING GOES OUT COMPLETELY ON TURNS THIS SEEMS TO BE A ONGOING ISSUE DUE TO OTHER REPORTS POWER STEERING JUST FAILS BUT NOT ALL THE TIME SOMEONE IS GOING TO GET INJURED BADLY AS GM KNOWS AND YOU KNOW OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551250November 7, 2013
POWER TRAIN
I WAS TURNING LEFT AT STOP LIGHT. THE TRANSMISSION FAILED TO SHIFT AND STALLED CAUSING ME TO BE STRUCK. THIS COULD HAVE BEEN A FATALITY IF TRAFFIC WERE HEAVIER. I HAVE SINCE RESEARCHED AND FOUND THAT GM HAS HAD THOUSANDS OF COMPLAINTS REGARDING THE TRANSMISSION PROBLEMS. THIS COULD HAVE BEEN PREVENTED HAD GM RECALLED A DEFECTIVE VALVE LOCATED IN THE SIDE BOX (ACCORDING TO MECHANIC AT GM DEALER THIS IS WHY I STALLED OUT). I AM SEEKING AN ATTORNEY FOR A CLASS ACTION LAWSUIT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10551383November 7, 2013
POWER TRAIN
3/5/R WAVE PLATE TRANSMISSION FAILURE - I WAS TRAVELING OUT OF STATE AND MY 2008 GMC ACADIA STOPPED IN IT'S TRACKS WITHOUT ANY WARNING. VEHICLE WAS RUNNING, BUT IT WOULD NOT MOVE. I WAS STRANDED ON THE SIDE OF THE ROAD, AT NIGHT WITH 3 YOUNG CHILDREN, OVER 5 HOURS AWAY FROM HOME. VEHICLE WAS TOWED TO THE DEALERSHIP THE NEXT MORNING AND 3/5/R WAVE PLATE FAILURE WAS DETERMINED, NEW TRANSMISSION REQUIRED. LESS THAN A WEEK PRIOR TO THE CROSS COUNTRY TRIP, VEHICLE WAS AT DEALERSHIP HAVING OIL CHANGE AND OTHER PREVENTATIVE MAINTENANCE COMPLETED, NO ISSUES NOTED AT THAT TIME. MAJOR SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551125November 6, 2013
POWER TRAIN
TRANSMISSION WENT OUT WHILE DRIVING ON THE INTERSTATE. WE WERE ABLE TO PULL-OVER AND GET OUT OF THE WAY OF THE HIGH SPEED TRAFFIC. NO ACCIDENT OCCURRED, BUT IT COULD HAVE BEEN A SERIOUS SITUATION THAT CAUSED SEVERAL ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551030November 5, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION PROPERLY. THE CONTACT ALSO MENTIONED THAT THE SOCKETS WERE MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10551045November 5, 2013
AIR BAGS
STARTING IN JULY 2013, AFTER DRIVING MY 2010 ACADIA FOR OVER 90 MILES AND STOPPING IT FOR AN HOUR OR SO I RESTARTED THE ACADIA AND THE AIR BAG SERVICE LIGHT APPEARED AND STAYED ON. I STOPPED FOR GAS AFTER 60 MILES AND WHEN I RESTARTED THE CAR THE LIGHT DID NOT COME ON. I STOPPED AGAIN AFTER 25 MILES AND WHEN I RESTARTED THE CAR THE LIGHT CAME ON. I RESTARTED THE ACADIA THE NEXT DAY AND NO AIR BAG SERVICE LIGHT. THIS AGAIN OCCURRED NUMEROUS TIMES AFTER A 1 HOUR DRIVE OR LONGER. RECENTLY, OCTOBER/NOVEMBER 2013 THE AIR BAG SERVICE LIGHT APPEARS AFTER MUCH SHORTER TRIPS (LESS THAN 10 MILES). UP TO NOW, WHEN I FIRST START UP THE CAR IN THE MORNING, THE AIR BAG SERVICE LIGHT DOES NOT COME ON. BUT NOW IT COMES ON AFTER MORE FREQUENT STOPS AND RESTARTS. CURRENT MILEAGES 33,143. 3 YEAR WARRANTY PERIOD EXPIRED 5/2013 HOWEVER, I HAVE NOT REACHED THE MILEAGE WARRANT PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550730November 4, 2013
POWER TRAIN
TRANSMISSION STOPPED WORKING AND WONT LET THE VEHICLE MOVE. THIS VEHICLE ONLY HAS ABOUT 57,000 MILES! BY READING ON THE INTERNET IT SEEMS I'M NOT THE ONLY ONE WITH THIS ISSUE. GM HAS NOT ISSUED A RECALL ON THIS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550736November 4, 2013
POWER TRAIN
I NOTICED THAT THE GEARS FELT LIKE THEY WERE SLIPPING. RPMS WOULD GO UP BY 1000-1500, THEN THE VEHICLE WOULD ENGAGE IN GEAR. I NOTICED THIS VERY SPORADICALLY A FEW DAYS BEFORE I TOOK THE CAR IN, BUT IT STEADILY GOT WORSE. I CALLED THE DEALER AND PARKED THE CAR UNTIL MY SERVICE APPOINTMENT EVEN THOUGH THERE WERE NO WARNING LIGHTS ON THE CAR. AFTER MAKING THE SERVICE APPOINTMENT, I RESEARCHED ACADIA TRANSMISSION ISSUES ON THE WEB, AND FOUND LOTS OF COMPLAINTS ABOUT THE 35R WAVE PLATE. TURNED OUT THIS WAS THE SOURCE OF MY ISSUE AS WELL. TRANSMISSION HAD TO BE COMPLETELY DIS-ASSEMBLED TO CLEAN OUT THE DEBRIS. TOTALLY UNACCEPTABLE FOR A 5.5 YEAR OLD CAR WITH LESS THAN 80K MILES TO NEED ITS TRANSMISSION REBUILT. GIVEN THE NUMBER OF COMPLAINTS ABOUT THE 35R WAVE PLATE, PLEASE OPEN AN INVESTIGATION FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550739November 4, 2013
SERVICE BRAKES
WHILE GETTING REPAIRS FOR MY 35R WAVE PLATE (ODI 10550736), THE DEALERSHIP TOLD ME THAT MY MASTER CYLINDER WAS LEAKING INTO THE POWER BRAKE BOOSTER AND NEEDED TO BE REPLACED. LIKE THE 35R WAVE PLATE, THIS SEEMS TO BE A COMMON ISSUE WITH THE ACADIA. I WAS TOLD THAT IF I DID NOT REPLACE THE MASTER CYLINDER, EVENTUALLY, THE BRAKES WOULD FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550815November 4, 2013
ENGINE, POWER TRAIN
WHEN BEGINNING TO DRIVE OUR VEHICLE FROM CHURCH THE CHECK ENGINE LIGHT CAME ON AND VEHICLE WOULD NOT DOWNSHIFT, AND SPEED WOULD NOT GET ABOVE 30 MPH. WHEN BROUGHT TO THE DEALERSHIP THE FOLLOWING DAY, WE WERE TOLD WE WOULD NEED A NEW TRANSMISSION. THE VEHICLE ONLY HAS 50K AND SHOULD NOT HAVE HAD THIS ISSUE, AND IT IS A TRANSMISSION SAFETY ISSUE. HAD WE BEEN ON A BUSY HIGHWAY AND THIS INCIDENT OCCURRED, A MAJOR ACCIDENT COULD HAVE TAKEN PLACE. OTHER SITES HAVE LISTED NUMEROUS COMPLAINTS ABOUT THE SAME TRANSMISSION PROBLEM OCCURRING IN VARIOUS ACADIA'S AS WELL. A RECALL SHOULD HAVE BEEN ISSUED AND GM SHOULD PAY FOR THE FULL REPAIR AS IT IS OVER $4,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550812November 4, 2013
POWER TRAIN
I WAS DRIVING BY MYSELF WITH MY 3 CHILDREN WHEN MY TRANSMISSION WENT OUT. I HAVE KEPT UP WITH ALL MAINTENANCE AND EVEN HAD A TRANSMISSION FLUSH DONE 4 MONTHS AGO, JUST TO HAVE THE TRANSMISSION GO ANYWAY. GMC CUSTOMER SERVICE WILL NOT HELP (THE CAR IS ONLY 5 YEARS OLD) BUT SAID IT WAS IN SERVICE IN 2007, SO NO WARRANTY COVERAGE. THERE ARE SEVERAL HUNDRED COMPLAINTS ON THE SAME ISSUE WITH NO ONE WILLING TO DO THE DECENT OR RIGHT THING. THERE SHOULD BE A RECALL. WE HAVE HAD SEVERAL ISSUES WITH THIS VEHICLE. WE HAVE FOUR CHILDREN SO WE NEED THIS CAR. WE CANNOT AFFORD TO PAY THOUSANDS OF DOLLARS TO HAVE SOMETHING FIXED THAT IS AN OBVIOUS ONGOING ISSUE WITH THESE VEHICLES. PLEASE CONSIDER INVESTIGATING THIS. THIS TRULY IS AN ISSUE THAT GMC SHOULD BE ACCOUNTABLE FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550842November 4, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE TRANSMISSION STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550861November 4, 2013
POWER TRAIN
TRANSMISSION HAS FULL FAILURE, DEALERS SAID THAT WAVE PLATE WENT OUT DESTROYING ENTIRE TRANSMISSION. $4300 REPAIR AT GMC DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550675November 3, 2013
POWER TRAIN, AIR BAGS, ELECTRICAL SYSTEM
BOUGHT WITH 58K MILES ON IT, 9/2012. PROBLEMS BEGAN THE FOLLOWING APRIL. SITTING AT RED LIGHTS, THE TRUCK WOULD STALL OUT AT ACCELERATION, OCCASIONALLY NOT RESTARTING IMMEDIATELY. DEALERS COULDN'T REPLICATE PROBLEM. PROBLEM BRIEFLY STOPPED, AND NOW IT HAS RETURNED AND IS FAR WORSE. WHILE DRIVING, IT SHAKES AND JERKS LIKE A NEW DRIVER LEARNING TO USE A MANUAL TRANSMISSION. SEVERAL TIMES THE TRUCK HAS SHUT OFF COMPLETELY ON HIGHWAYS WHILE CRUISING AT OR AROUND 70MPH OR ACCELERATING TO PASS SOMEONE, NEARLY CAUSING ACCIDENTS. THIS TRUCK HAS BEEN TOWED HOME 3 TIMES THIS MONTH FROM THIS ISSUE, I REFUSED TO TAKE IT TO A GMC DEALER BECAUSE I CAN'T KEEP PAYING $109 FOR DIAGNOSIS AND THEY SAY THEY DON'T FIND ANYTHING (TWICE ALREADY). I RECENTLY HAD THE VEHICLE SCANNED INDEPENDENTLY AND IT'S GIVEN ME CODES 7EA AND 7E8. THE SECOND CODE DOESN'T GIVE A DIAGNOSIS. IN THE LAST WEEK IT HAS FAILED TO START 4 TIMES AND I'VE BEEN KEEPING VIDEO BLOGS TO RECORD WHAT IT IS OR ISN'T DOING. IT IS CURRENTLY SITTING IN MY DRIVE WAY, NOT OPERABLE. GM CUSTOMER SERVICE SAYS THERE ISN'T ENOUGH EVIDENCE TO SUPPORT A RECALL, BUT EVERYONE IS HAVING THE SAME PROBLEMS. TWICE IT STRANDED MY WIFE AND CHILDREN ON INTERSTATES. ON 10/30/13 (ON OUR ANNIVERSARY, OUT OF TOWN NONE THE LESS) IT SHUT OFF AND WE HAD TO GET PUSHED TO THE SHOULDER...VERY EMBARRASSING! SOMETHING MUST BE DONE! EVERYBODY CAN'T BE TELLING THE SAME LIE! ALSO, THE "SERVICE AIRBAGS" NOTICE JUST STARTED SHOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550588November 2, 2013
POWER TRAIN
MY WIFE AND I WERE ON HWY 78 IN LOGANVILLE GA WHEN THE VEHICLE WOULDN'T SHIFT CAUSING US TO VEER OFF THE ROAD. LUCKILY NO ONE WAS IN THE OTHER LANE. WHEN I GOT TO MY DEALERSHIP I ASKED THE SERVICE WRITER IF THIS WAS A COMMON PROBLEM IN THE ACADIA AND HE SAID VERY CANDIDLY YES. HE FURTHER SAID AS THE MILEAGE GETS HIGHER ON THESE MODELS HE EXPECTS NUMEROUS BREAKDOWNS. MY WIFE IS DISABLED AND THIS IS HER CAR. WHAT IF I HADN'T BEEN DRIVING. IT'S GOING TO TAKE SOMEONE GETTING KILLED BEFORE GM ADMITS THESE TRANSMISSIONS HAVE DEFECTIVE PARTS. IT'S NOT A MATTER OF IF THEY WILL BREAK BUT WHEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550634November 2, 2013
STEERING
AT LOW SPEED, POWER STEERING SEEMED TO GO OUT WHILE IN PARKING LOT. THE STEERING BECAME VERY DIFFICULT TO MANAGE WITH A LOUD CLUNKING NOISE COMING FROM THE FRONT END. SHUTTING OFF AND BACK ON, STEERING RETURNED TO NORMAL. TOOK IT IN FOR SERVICE AT GM DEALERSHIP IN EVANSVILLE, IN FOR DIAGNOSIS AND RESPONSE WAS THAT THE POWER STEERING PUMP, FLUID AND STEERING RACK NEEDED TO BE REPLACED. INVESTIGATION ONLINE TURNED UP INFORMATION THAT THIS IS A RELATIVELY COMMON OCCURRENCE BUT GM WOULD NOT DO ANYTHING ABOUT IT AS IT WAS OUTSIDE OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550474November 1, 2013
STEERING
THE POWER STEERING WAS NOISY FROM AROUND THE DATE OF PURCHASE. THIS PROBLEM EVOLVED INTO INTERMITTENT FAILURE OF THE POWER STEERING AT BOTH LOW SPEEDS AND AT HIGHWAY SPEEDS. THE COMPLAINT HAS NOT BEEN ADDRESSED ADEQUATELY BY GENERAL MOTORS EVEN THOUGH I AM FINDING MANY COMPLAINTS FOR THIS SAME ISSUE. IN FACT, THERE IS A CLASS ACTION LAWSUIT PENDING CURRENTLY (SEE BELOW). THE VEHICLE NOW HAS APPROXIMATELY 78,000 MILES AND THE INTERMITTENT PROBLEM PERSISTS ALONG WITH ELECTRICAL ISSUES ON RH SIDE OF VEHICLE. THE CLASS ACTION WAS BROUGHT ON BEHALF ALL PERSONS IN THE UNITED STATES WHO PURCHASED OR LEASED ANY 2009 THROUGH 2012 GMC ACADIA, 2009 THROUGH 2012 BUICK ENCLAVE, OR 2009 THROUGH 2012 CHEVROLET TRAVERSE VEHICLES (COLLECTIVELY, 'CLASS VEHICLES') DESIGNED, MANUFACTURED MARKETED, DISTRIBUTED, SOLD, WARRANTED AND SERVICED BY GENERAL MOTORS, LLC AND GENERAL MOTORS COMPANY THIS ACTION ARISES OUT OF A UNIFORM AND WIDESPREAD DEFECT IN THE INTEGRAL STEERING SYSTEM OF AN ENTIRE CLASS OF AUTOMOBILES THAT POSES AN EXTREMELY UNREASONABLE SAFETY RISK NOT ONLY TO THE DRIVER AND PASSENGERS OF THE VEHICLE, BUT TO OTHER DRIVERS ON THE ROAD AND PEDESTRIANS ON THE STREETS. THE LAWSUIT ALLEGES THAT THE STEERING SYSTEM IN THESE VEHICLES ARE DEFECTIVE BECAUSE STEERING MAY INTERMITTENTLY AND DRASTICALLY FAIL WHILE THE CAR IS IN MOTION (THE 'STEERING DEFECT'), THUS CREATING A SERIOUS SAFETY RISK. A COPY OF THE COMPLAINT IS ATTACHED HERE. COMPLAINT: GM 4-1-13 THE COURT DENIED GM'S MOTION TO DISMISS AND ORDERED IT TO ANSWER THE COMPLAINT. GM MOTION TO DISMISS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550506November 1, 2013
POWER TRAIN
HAD A COMPLAINT WITH THE TRANSMISSION NOT DOWNSHIFTING ADEQUATELY ON 10-25-2010 AND COURTESY GMC REPROGRAMMED IT ... UNDER WARRANTY. FOR ABOUT A WEEK PRIOR TO 10-22-13 THE CAR WAS NOT DRIVING RIGHT WITH THE SHIFTING ACTING UP SO I BROUGHT IT IN AND AS I WAS IN THE PROCESS OF GETTING MY CAR TO A SERVICE CAR CENTER IT WOULD QUIT RUNNING, BUT I GOT IT IN THE SHOP IN TIME BEFORE IT STOPPED FOR A THIRD TIME. IT ACTED UP ON HIGHWAY 90 WHILE DOING 57MPH AND AGAIN AT DOING 45MPH AND WHEN I SLOWED DOWN TO TURN INTO THE SERVICE CENTER. THE SERVICE CENTER (DAVE'S), AFTER CHECKING IT OUT, BROUGHT IT IN TO A-ABAL TRANSMISSION FOR ME SINCE I WAS AFRAID TO DRIVE IT IN CASE IT DIDN'T MAKE IT. MY TRANSMISSION HAD TO BE COMPLETELY REBUILT ($4205) AT MY EXPENSE (HAD MULTIPLE BROKEN PARTS) SINCE MY WARRANTY WAS UP IN MARCH. CALLS WERE MADE TO GMC WITH NO AID IN HELPING ME WITH THIS PROBLEM. UPON RESEARCH I FOUND OUT THAT THE ACADIA'S TRANSMISSIONS HAVE BEEN KNOWN TO BREAKDOWN BETWEEN 50,000-70,000 MILES IN CARS PURCHASED IN THE FOLLOWING YEARS ... '07, '08 AND '09 (A PROBLEM THEY KNEW ABOUT). THE COMPLAINT LIST IS LONG. I DON'T UNDERSTAND WHY GMC HAS NOT STOOD BEHIND THEIR PRODUCT SINCE IT HAS PLACED CONSUMERS IN DANGEROUS SITUATIONS (READ MULTIPLE COMPLAINTS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550348October 31, 2013
EXTERIOR LIGHTING
DAY TIME RUNNING LIGHT WENT OUT AND THE SOCKET AND HOUSING MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550391October 31, 2013
VEHICLE SPEED CONTROL
I WAS TRAVELING AT APPROX 40 MPH IN TOWN, THE VEHICLE FELT LIKE IT BOGGED DOWN, ODOMETER STILL SHOWED 40MPH BUT I WAS NOT GOING ANYWHERE, CAR BEHIND ME SLAMMED ON THEIR BRAKES, CAR BEHIND HIM SLAMMED ON THEIR BRAKES, I WAS HONKED AT ALL THE WHILE I AM PUSHING ON THE ACCELERATOR, AFTER 10 OR 12 SECONDS IT WENT FORWARD WITH THE RPM'S GOING VERY HIGH AND MPH WENT TO 50 AND BACK TO 40 IMMEDIATELY AND I WENT FORWARD. IT SCARES ME TO DRIVE THIS CAR AND FROM WHAT I HAVE READ JUST TODAY, I AM NOT THE ONLY ONE HAVING THE PROBLEM. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE IS REALLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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