GMC Acadia Complaints

5,595 consumer complaints on file.

#10610686July 15, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RECENTLY I NOTICED ONE OF MY DAYTIME RUNNING LIGHTS WAS NOT WORKING SO WHEN I SCHEDULED MY VEHICLE FOR SERVICE I ASKED THE GM DEALER TO REPLACE THE LIGHT. UPON THEIR INVESTIGATION THE DEALER REPORTED THAT THE HEADLIGHT WIRES HAD FUSED OR MELTED TOGETHER AND THAT IT WOULD AN ESTIMATED $800 TO FIX! THEY ALSO MENTIONED THE OTHER LAMP WAS STARTING TO HAVE THE SAME ISSUE AND ITS ONLY A MATTER OF TIME. I WAS MORE CONCERNED THAT THE WIRES LAMP/LIGHT WIRES WERE "FUSED" TOGETHER AND SHORTING OUT! THIS SEAMS TO BE MORE OF A SAFETY ISSUE WITH THE RISK OF FIRE OR LOSS OF BOTH HEADLIGHTS! FURTHERMORE, IT IS OUTRAGEOUS FOR A REPLACEMENT OF A DAYTIME RUNNING LIGHT TO BE $800 DOLLARS! CAN NHTSA PLEASE INVESTIGATE AND HELP RESOLVE THIS SAFETY HAZARD AND POOR PRODUCT PERFORMANCE AND LOOK AT THE RISK ANALYSIS THAT WAS PERFORMED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610703July 15, 2014
SERVICE BRAKES
THE BRAKES AND ROTORS HAVE BEEN TO THE DEALERSHIP 4 TIMES TO FIX THEM BRAKES ARE WEARING DOWN T THE METAL, BRAKE SLIDER STICKING OPEN , THE LAST TIME IT WAS TO THE DEALERSHIP ON JULY 2, 2014 I WAS TOLD BREAKS ARE AT CURRENT STANDARDS FOR MEASUREMENTS WITH LAW, TO DRIVE IT FOR A FEW MORE BREAKS BECAUSE TWO WEEKS PRIOR TO THAT THEY PUT NEW BRAKES AND ROTORS ARE ON, NOW THEY ARE GRINDING AGAIN, BUT HAVE TO WAIT TO CALL AND SCHEDULE ANOTHER APPOINTMENT BECAUSE THEY SAY THERE IS NOTHING WRONG WITH THEM 4 TIMES FOR THE BRAKES TO BE FIXED AND THEY ARE NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610834July 15, 2014
STEERING
WHILE DRIVING MY 2010 GMC ACADIA UP A SLIGHTLY CURING PASS AT 65MPH THE POWER STEERING SPONTANEOUSLY WENT OUT. NO LEAKING, NOISES OR WARNING SIGNS OF FAILURE PRIOR. STEERING BECAME VERY DIFFICULT AND STIFF, UNABLE TO CHANGE LANES WITHOUT DIFFICULTY WHICH COULD HAVE EASILY CAUSED AN ACCIDENT IN HEAVIER TRAFFIC. HAD PERFORMED FLAWLESSLY WITHOUT ANY SIGNS OF DIFFICULTY 8 MILES PRIOR WHILE TURNING ONTO THE HIGHWAY FROM A STOP. CAR IS OTHERWISE IN EXCELLENT CONDITION AND CURRENT ON ALL MANUFACTURER RECOMMENDED SERVICES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610375July 14, 2014
AIR BAGS
SEAT BELT SENSOR WARNING LIGHT COMES ON AT START-UP. GOES OFF AND ON WHEN MOVING. THE PATTERNS ARE UNPREDICTABLE. SOMETIMES IT CONSISTENTLY TURNS ON AND OFF. OTHER TIMES IT MAY NOT DISPLAY AT ALL. I DID DISCOVER A RECALL RELATED TO THIS MODEL - RECALL ID # 47176, EFFECTIVE FEB 21, 2007. THE LOCAL DEALER HOWEVER REPORTED MY MODEL IS NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610450July 14, 2014
SUSPENSION
I OWN A 2007 ACADIA I'VE HAD THIS FOR THE PAST 3 1/2 YEARS WHEN I BOUGHT IT THE DEALER HAD TO PUT STRUTS IN THE FRONT BECAUSE THEY WERE BAD. SINCE THEN IT STARTED TO SWAY ALL OVER THE ROAD, YOU ACTUALLY GET SICK IN THE BACK SEAT, I'VE BROUGHT IT BACK NUMEROUS TIMES TO GET RECALLS DONE AND HAVE RECIEVED QUOTES TO REPLACE AND TRY PARTS TO SEE IF IT WILL STOP IT FROM SWAYING COSTING ALMOST $4000 AND IT STILL DOES THE SAME THING. I'VE RECENTLY BROUGHT IT BACK TO THE DEALER BECAUSE OF THE SAME ISSUES AND NOW THEY'RE REPLACING THE STRUTS FOR THE 4TH TIME AND TELLING ME I NEED ANOTHER $4000 WORTH OF WORK DONE TO INCLUDE SWAY BAR, CONTROL ARMS, WELL PRETTY MUCH THE WHOLE STABILIZATION AND SUSPENSION SYSTEM. WHICH I'M GUESSING SHOULD OF BEEN DONE 3 YEARS AGO WHEN THIS ALL STARTED. HOW DO I GET THE DEALER TO GO GOOD ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610493July 14, 2014
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 20 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610488July 14, 2014
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610563July 14, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
THE BRAKE LIGHTS WILL REMAIN ON AT TIMES EVEN WHEN THE BRAKES ARE NOT BEING USED. ALSO THE TRACTION CONTROL AND ELECTRONIC STABILITY CONTROL WILL RANDOMLY TURN OFF (FREQUENTLY) AND THE DEALERSHIPS ARE UNABLE TO TELL ME WHY AND HOW TO FIX IT. THE CRUISE CONTROL AT TIMES WILL NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610565July 14, 2014
POWER TRAIN
STARTED FROM A RED LIGHT, CAR DROPPED IN GEAR AND JOLTED. TACH REVVED UP TO 3000+. FINALLY CAUGHT A GEAR AND SLOWLY MADE MY WAY OFF THE ROAD. PARKED AND WAITED FOR A FAMILY MEMBER TO COME TOW MY CAR. REVERSE AND 3RD GEAR DEFINITELY OUT. BY LOOKING AT THE OTHER THREADS, SEEMS TO BE THE OMINOUS 35R WAVEPLATE. NEED TO REPLACE TRANSMISSION NOW. LUCKILY I CAN DO THE LABOR MYSELF AND SAVE SOME MONEY. I'M ASTOUNDED HOW ANY OTHER PEOPLE EXPERIENCED THE SAME ISSUE. HAVEN'T SEEN ANY INJURIES YET THOUGH SO I DOUBT THIS WILL BECOME PART OF THE NUMEROUS AMOUNT OF RECALLS GM IS SENDING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609895July 11, 2014
ELECTRICAL SYSTEM
WHEN THE IGNITION SWITCH WAS TURNED ON, THE CAR STARTED, BUT RATHER THAN RETURN TO THE "ON" POSITION, THE SWITCH RETURNED TO THE "OFF" POSITION AND THE MOTOR TURNED OFF. THIS HAS HAPPENED NUMEROUS TIMES, BUT ONLY ONE TIME WHEN THE VEHICLE WAS ACTUALLY IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609180July 9, 2014
ELECTRICAL SYSTEM
DRIVING AT 35MPH, TOUCHED BRAKE TO SLOW DOWN FOR A STOPLIGHT, VEHICLE STOPPED RUNNING. I PLACED IN PARK AND TURNED IGNITION TO RESTART VEHICLE, STABILTRACK LIGHT CAME ON, AND DROVE HOME WITH NO OTHER INCIDENT.HAD A FULL TANK OF GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609424July 9, 2014
ELECTRICAL SYSTEM, AIR BAGS, ENGINE
WHEN FIRST STARTING ENGINE A LOUD POP WOULD OCCUR. SIGNALS, CLOCK,STEREO, DOME LIGHT, BATTERY GAUGE STOPPED WORKING. CHEVROLET DEALER REPLACED THE STEREO AND AMPLIFIER ($1500 ). THEN IF I LEFT ACADIA IN THE RAIN I WOULD FIND A SMALL PUDDLE OF WATER ON THE FLOOR UNDER THE EMERGENCY BRAKE AND A DROP OF WATER ON THE AIR BAG ON THE DRIVER SIDE IN FRONT OF THE VEHICLE. WAS TOLD IT COULD BE THE SUN ROOF TUBES WERE BLOCKED SO I TOOK IT TO THE AUTO GLASS PLACE AND HAD THE TUBES CLEANED OUT. VERY CONCERNED ABOUT THE WATER BECAUSE I DO NOT WANT TO LOOSE POWER IN VEHICLE AGAIN. JUST WENT ON A TRIP AND HAD TO PARK OUTSIDE IN PARKING AREA AND HAD A REAL PUDDLE ON MY MAT AND UNDERNEATH THE MAT. TODAY I CALLED AN AUTO WINDSHIELD REPAIR SHOP TO SEE IF THE WINDSHIELD COULD BE LEAKING AND WAS TOLD THAT IF THE CAR WAS NOT IN AN ACCIDENT OR IF IT HAS NOT HAD THE WINDSHIELD REPLACED, THEY DIDN'T THINK IT WOULD BE THE WINDSHIELD LEAKING, THAT GM WAS GOOD ABOUT INSTALLING AND SEALING THE WINDSHIELD. MY CAR IS KEPT IN THE GARAGE AND I AM THE ONLY DRIVER. IT HAS NEVER BEEN IN AN ACCIDENT AND I AM AFRAID THAT THE WIRING WILL SHORT OUT, CAUSE A SOFT SPOT IN THE FLOOR, OR START A FIRE. THIS AUTOMOBILE HAS ONLY 69,285 MILES AND HAS BEEN VERY WELL TAKEN CARE OF BY ONLY GENERAL MOTORS DEALERSHIPS. SERIOUS PROBLEM INVOLVING WET ELEMENTS AND ELECTRICAL PROBLEMS HERE. PLEASE LET ME KNOW WHAT TO DO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609408July 9, 2014
STEERING
SINCE APPROXIMATELY SEPTEMBER 2013 MY 2010 GMC ACADIA HAS LOST POWER STEERING AT SLOW SPEEDS WHILE TURNING AND PARKING. THIS PROBLEM HAS CONTINUED TO GET WORSE OVER THE COURSE OF THE FOLLOWING MONTHS UP UNTIL PRESENT DAY. AT FIRST IT WAS INTERMITTENT, AND NOW EVERY TIME I AM PARKING OR MAKING SHARP TURNS THE POWER STEERING FAILS. THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I ALMOST HIT ANOTHER CAR BECAUSE I COULD NOT TURN THE WHEEL PROPERLY. MY HUSBAND HAS HIT A POLE BECAUSE OF THIS PROBLEM, BECAUSE HE COULD NOT TURN THE STEERING WHEEL TO AVOID THE OBJECT. WE HAVE REPLACED THE POWER STEERING FLUID, AND THIS DID NOT CORRECT THE PROBLEM. I HAVE NOT TAKEN IT TO THE DEALER BECAUSE MY RESEARCH SHOWS THAT THIS PROBLEM HAS NOT BEEN IDENTIFIED SPECIFICALLY FOR EXACT REPAIRS. I CANNOT AFFORD TO REPEATEDLY TAKE MY VEHICLE TO THE DEALER WHEN THEY DON'T EVEN KNOW HOW TO FIX THIS PROBLEM. I HOPE GENERAL MOTORS RECEIVES ENOUGH COMPLAINTS TO RECALL THIS PROBLEM BEFORE SOMEBODY GETS INTO A SERIOUS ACCIDENT. IT IS JUST A MATTER OF TIME BEFORE THIS CAUSES A CATASTROPHIC ACCIDENT FOR SOMEONE, WHICH I PRAY DOES NOT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609476July 9, 2014
STEERING
WHEN DRIVING SUCH AS PULLING INTO A PARKING SPOT, THE STEERING LOCKS UP FORCING ME TO SLAM ON MY BRAKES. THIS MALFUNCTION HAPPENS PERIODICALLY IN DIFFERENT SITUATIONS. I HAVE CHECKED MY POWER STEERING FLUID AND IT IS AT THE FULL MARK. I BELIEVE THE SYSTEM IN THIS VEHICLE DOES NOT HAVE A LARGE ENOUGH RESERVOIR WHICH CAUSES THE RACK AND PINION TO LOCK UP IN THE MIDDLE OF A TURN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10608881July 8, 2014
ELECTRICAL SYSTEM, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
IN 2011, OUR ACADIA ELECTRICAL SYSTEM STARTED TO MALFUNCTION. FIRST THE DRIVER'S SIDE HEADLIGHT WIRING BURNT. WE HAD THAT REPLACED. AFTER THE HEADLIGHT, WE STARTED NOTICING THE ENGINE LIGHT WAS COMING ON AND THE AIR BAG SENSOR WAS NOTIFYING US THAT THE AIR BAGS WILL NOT DEPLOY. NONE OF THE SOUNDS WHERE COMING ON IN THE CAR. FOR EXAMPLE, IF YOU WERE NOT WEARING YOUR SEATBELT THE "DINGING" DID NOT HAPPEN. I TOOK THE ACADIA IN FOR SERVICE AND THEY TOLD ME IT WAS MY CELL PHONE THAT TRIGGERED THE DEFECT. I THANK GOD I WAS NOT IN AN ACCIDENT HOWEVER IF GMC KNEW OF THE DEFECTS WHY NOT BE UP FRONT WITH US. MY FAMILY AND I TRAVEL PLENTY. SAFETY IS THE NUMBER ONE CONCERN, WE BOUGHT THE ACADIA FAITHFULLY AND HOPES GMC PROVIDES THE BEST SERVICE POSSIBLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608971July 8, 2014
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING WOULD FAIL INTERMITTENTLY WITHOUT WARNING. THE VEHICLE BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000 AND CURRENT MILEAGE WAS 103,000. UPDATED 10/03/14*LJ UPDATED 5/12/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608989July 8, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
I WALKED OUT TO THE BACK SIDE OF MY CAR TO GET MY DAUGHTERS BAG TO DROP HER OFF AT THE BABYSITTER'S HAVE MY TODDLER IN HANDS THE LIFT GATE STARTS TO CLOSE VERY FAST I TRIED TO REACH FOR THE TOUCH PAD TO CLOSE IT BUT DID NOT WORK IT STARTED TO GO UP AND DOWN VERY RAPIDLY HITTING MYSELF AND MY DAUGHTER I PUSHED MY DAUGHTER INSIDE THE SUV TO PROTECT HER FROM GETTING HIT AND I DUCKED TO PULL OUT OF THE WAY IT DID NOT STOP IT NEVER FULLY CLOSED JUST STOPED AT 80% AND OPENED AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10609040July 8, 2014
SEAT BELTS
DEALER MODIFIED SEATBELT CONNECTION BYPASSING FACTORY HOOKUP. DISPLAY SHOWS SERVICE SEATBELT AND PASSENGER SEATBELT LIGHT SHOWS SEATBELT ON AND ALTERNATES TO OFF WHILE TRAVELING. DEALER WANTS OWNER TO PAY $853.00 TO PROVIDE ORIGINAL FACTORY HOOKUP TO ELIMINATE PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609038July 8, 2014
STRUCTURE:BODY
I PURCHASED THIS VEHICLE FROM THE GM DEALER IN ANCHORAGE ALASKA ON JAN. 27, 2014. AT APPROXIMATELY 63550 MILES, DURING A HARED RAIN STORM, WATER ENTERED THE VEHICLE FROM SOME POINT. IT POURED OUT OF THE INTERIOR HEATING FAN COVER, UNDER THE GLOVE BOX ON THE PASSENGER SIDE OF THE VEHICLE. IT COVERED AND SOAKED THE FLOOR MATS AND INSULATION AROUND THE AREA. IN ORDER TO DETERMINE THE EXTENT OF THE LEAK, I REMOVED THE GLOVE BOX AND THE HEATING SYSTEM FAN COVER. THE FAN COVER WAS COMPLETELY FULL OF WATER. I REMOVED ABOUT 3 CUPS ONCE AND ONLY HOURS LATER IT WAS FULL AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609050July 8, 2014
UNKNOWN OR OTHER, POWER TRAIN
TRANSMISSION NEEDS TO BE COMPLETELY REPLACED. MOST OF MY MILEAGE IS IN-TOWN DRIVING AND HAVE UNDER 64,000 MILES. I HAVE HEARD OF MANY GMC ACADIA'S 2007-2009 HAVING TRANSMISSION PROBLEMS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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