GMC Acadia Complaints

5,595 consumer complaints on file.

#10608759July 7, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
AS MY WIFE PULLED OUT OF THE DRIVEWAY, SHE HEARD A "CLUNK" NOISE, AND SHE HAD TO APPLY A LOT OF EFFORT TO STRAIGHTEN OUT THE VEHICLE. MY WIFE HAS STATED THAT THIS IS ALMOST A COMMON ISSUE WITH THE STEERING AND MANY TIMES SHE HAS TO USE A LOT OF FORCE TO STEER THE VEHICLE IN A STRAIGHT LINE. WE TOOK THE VEHICLE TO THE DEALERSHIP WHO STATED THAT THIS IS A COMMON OCCURRENCE AND THAT IT WOULD COST $400 TO REPAIR THIS PROBLEM. WE DECLINED THE REPAIR AND FELT THAT THIS WAS AS SAFETY ISSUE AND THAT IT SHOULD BE REPAIRED WITHOUT ANY COSTS TO US. WE HAVE FILED A COMPLAINT WITH THE GENERAL MOTORS COMPANY HOWEVER WE HAVE ONLY RECEIVED A FORM TYPE E-MAIL INDICATING THAT OUR COMPLAINT IS IN THEIR FILES. WE HAVE ALSO INFORMATION FROM OTHER WEB SITES THAT THIS IS A COMMON ISSUE, HOWEVER NOTHING HAS BEEN DONE AT A FEDERAL LEVEL. WE ONLY HAVE 35,000 MILES ON THIS VEHICLE AND NOW WE ARE REALLY AFRAID TO TAKE ANY KIND OF LONG HIGHWAY TRIPS FOR FEAR THAT THIS WOULD HAPPEN AT HIGHWAY SPEEDS AND THAT THIS MAY RESULT IN SERIOUS INJURY AND OR DEATH OF OURSELVES AND OUR LOVED ONES. PLEASE ADVISE AS TO WHAT OTHER ACTIONS WE CAN TAKE TO RESOLVE THIS SAFETY ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608496July 7, 2014
ENGINE
SINCE 2011 MY 2008 GMC ACADIA HAS STALLED ON THE HIGHWAY AND STREETS SEVERAL TIMES. THE FIRST MAJOR INCIDENT, THE VEHICLE WOULD NOT ACCELERATE - THANKFULLY I WAS AT A STOP LIGHT. THE VEHICLE HAD TO BE TOWED AND REPAIRED. THEN WHILE DRIVING ON THE HIGHWAY, THE VEHICLE SLOWED DOWN BY ITSELF AND WOULD NOT ACCELERATE PAST 25 MPH. THE FIRST TIME GMC COVERED THE REPAIR COST DONE BY A CERTIFIED GMC DEALERSHIP BECAUSE THE VEHICLE WAS STILL UNDER WARRANTY. THE SAME EXACT THING HAPPENED 20 MILES LATER (WHEN THE CAR WAS OUT OF WARRANTY) AND GMC SAID THEY COULD NOT COVER IT BECAUSE THE CAR WAS OUT OF WARRANTY - BUT IT WAS THE SAME ISSUE. ALL THE TIMES I HAVE HAD THIS VEHICLE CHECKED, I HAVE BEEN TOLD IT'S TRANSMISSION ISSUES. NOT TO MENTION A WHOLE BUNCH OF OTHER ISSUES WITH THIS VEHICLE. THIS CAR IS A HUGE SAFETY HAZARD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608640July 7, 2014
AIR BAGS
AIRBAG SEAT CONNECTORS AND AIRBAG REPLACED AFTER SERVICE AIRBAG LIGHT CAME ON. THIS SHOULD HAVE BEEN INCLUDED IN THE 2008 GMC ACADIA RECALL #102606/GM #14030 AND FOR SOME REASON THIS PARTICULAR VEHICLE WAS NOT. THIS RECALL NEEDS TO BE EXPANDED TO ALL 2008 GMC ACADIAS!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608681July 7, 2014
STEERING
THE STEERING STARTING MAKING A POPPING OR WHINNING NOISE AT LOW SPEED TURNS OF THE WHEEL. THIS IS THE APPROXIMATE TIME I NOTICED THE NOISE START. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608224July 4, 2014
POWER TRAIN
I WENT TO ACCELERATE AND WHEN I PUSHED ON THE GAS THE ENGINE REVVED AND THE TRUCK DID NOT RESPOND. I THOUGHT SOME HOW THAT IT SLIPPED IN NEUTRAL BUT WHEN I LOOKED IT WAS STILL IN DRIVE. AFTER THAT HAPPENED THE TRUCK WOULD NOT GO OVER 20 MPH. I GOT HOME AND WENT TO PARK AND HAD NO REVERSE. I CALLED THE DEALER AND THEY SAID IT WAS OUT OF WARRANTY AND THERE WAS NOT A RECALL ON THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608058July 3, 2014
STEERING
MY CAR POWER STEERING IS LOCKING UP. WHILE DRIVE GETTING READY TO TURN THE WHEEL LOCKS UP. NOT ONLY ME BUT MANY OTHER HAS REPORTED THIS SAME ISSUE AND HAS EVEN OCCURED IN ACCIDENTS DUE TO THIS. GM HAS NOT RECALLED THIS SUV DUE TO THIS ISSUE AND I AM VERY DISPLEASED BECAUSE ITS A KNOWN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607513July 1, 2014
POWER TRAIN
I PULLED OUT TO MERGER WITH ON COMING TRAFFIC AND MY 2008 GMC ACADIA TRANSMISSION STOPPED WORKING. THE ONLY REASON I DIDN'T HAVE A CRASH WAS BECAUSE I WAS ABLE TO PULL BACK ON THE MERGE LANE. NO WARNING LIGHT CAME ON DASH. I MY CAR WAS TOWED . WHEN I CALLED A REPAIR SHOP (GM DEALER WAS BOOKED WITH RECALLS) AND TOLD THEM I HAD A 2008 GMC ACADIA I WAS TOLD THEY HAD 4 OTHERS AND THIS WAS ONLY TUESDAY ! MY ISSUE IS THAT GM HAS KNOWN ABOUT THIS TRANSMISSION ISSUE (3,5,R WAVE PLATE) FOR YEARS AND NOT SENT OUT ANY ALERTS. THIS IS A SAFETY ISSUE . IF I HAD BEEN HIT I AM NOT SURE ANYONE WOULD HAVE GUESS WHY I PULLED OUT IN TRAFFIC AND JUST STOP. THE OWNER OF THE SHOP SAID HE HAS CALLED GM AND ASK THEM TO SEND OUT SOMETHING TO GM CAR OWNERS ABOUT THIS TRANSMISSION ISSUE FOR THE SAFETY OF THE CAR OWNERS. HOW MANY CARS HAVE CRASHED AS A RESULTED OF THIS TRANSMISSION ISSUE AND WERE NOT REPORTED ? THIS TRANSMISSION WAS USES 2007,2008,2009,2010,2011 AND CHANGED IN 2012. GM NEEDS TO SEND OUT ALERT ABOUT THIS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607557July 1, 2014
AIR BAGS
INTERMITTENT "SERVICE AIRBAG" LIGHT. STARTED COMING ON IN LATE OCTOBER OF 2013. I PURCHASED THE VEHICLE USED ON OCTOBER 17, 2013. FOR THE LAST SEVERAL MONTHS, THE INDICATOR LIGHT HAS BEEN ON EVERY TIME I START THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606952June 30, 2014
AIR BAGS
TL * THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER'S DOOR AND FRONT DRIVER'S SIDE WHEEL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) WERE UNAVAILABLE TO PERFORM THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10606986June 30, 2014
POWER TRAIN
THE CAR TRANSMISSION SLIPPED INTO NEUTRAL, THE ENGINE REVVED TO 5000 RPMS. I WAS TRAVELING ON INTERSTATE 91 IN SPRINGFIELD , MASS. I HAD TO SHIFT THE GEAR INTO MANUAL AND THEN BACK TO DRIVE TO GET THE CAR INTO GEAR. THE CAR REDUCED SPEED AND IT WAS VERY SCARY. I HAD MY SON AS A PASSENGER IN THE CAR. THE GM DEALER TOLD ME THE "WAVE PLATE CRACKED" ON THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607116June 30, 2014
SEATS
MY WIFE AND I WERE STOPPED WAITING TO MAKE A LEFT TURN INTO SERVICE STATION, CAR BEHIND ME WAS ALSO STOPPED, 3RD CAR BACK REAR ENDED HIM WHO REAR ENDED ME. BECAUSE THE HEAD REST LEANS FORWARD SO MUCH MY WIFE UPON IMPACT BEGAN SCREAMING THEN CRYING STATING THE BACK OF HER HEAD HURT. AFTER POLICE ARRIVED I TOOK HER TO ER THAN LATER TO FAMILY DOCTOR. CT SCAN AND MRI BOTH REVEALED SHE HAS BRAIN CONCUSSION. SOME DAYS SHE SPENDS ALL DAY IN BED WITH BAD PAINS IN HER HEAD. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10607119June 30, 2014
STEERING
THE POWER STEERING WHEN TURNING A CORNER GOES OUT, CAUSING THE VEHICLE TO BE ALMOST IMPOSSIBLE TO TURN. THIS PROBLEM IS INTERMITTENT AND IT DOES NOT MATTER WHAT SPEED YOU ARE GOING. THIS IS ELECTRIC POWER STEERING AND I BELIEVE THERE NEEDS TO BE A RECALL ON THIS DUE TO THE POTENTIAL HAZARD AND POSSIBLE DEATH ASSOCIATED WITH THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607086June 30, 2014
ENGINE, POWER TRAIN
MY SON IN LAW WAS DRIVING, I WAS IN PASSENGER SEAT, ALL OF A SUDDEN ENGINE RACED, TACK NEEDLE WENT VERY HIGH AND VEHICLE BEGAN SLOWING DOWN ALL AT THE SAME TIME. SON IN LAW REMOVE FOOT FROM GAS PEDDLE AND VEHICLE ACTED NORMAL. THIS HAS HAPPEN TO ME APPROXIMATELY 20 TIMES PRIOR TO THIS. TWO OR THREE TIMES I TOOK IT TO DEALER WHO STATED THE COMPUTER DIDN'T 'REGISTER' ANYTHING. IT HAS HAPPENED ON INTERSTATE WHEN I ATTEMPT TO PASS 18 WHEELER IN HEAVY TRAFFIC, VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607099June 30, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I SAW AN ERROR MESSAGE ON THE DASHBOARD THAT READ "SERVICE TRACTION CONTROL", THEN IT READ "TRACTION CONTROL OFF" AND THEN THE LAST THING THAT READ WAS "ENGINE POWER IS REDUCED". THAT'S WHEN MY CAR DROPPED FROM GOING 55 MPH TO 20 MPH AND I COULD NOT ACCELERATE. I PULLED OFF THE ROAD A FEW MINUTES THEN BACK ONTO ROAD BUT HAD NO POWER. I PULLED OVER AND CALLED A TOW TRUCK AND HAD IT TOWED TO SHOP.THEY REPLACED ACCELERATOR PEDAL ASSEMBLY. COST ME $259.84. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607138June 30, 2014
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607237June 30, 2014
STEERING
I HAVE HAD THE CAR FOR 1.5 YEARS, THE POWER STEERING WENT OUT MAKING IT IMPOSSIBLE TO GET THE CAR OUT OF PARKING SPOTS OR EVEN TURN AT A LIGHT. THE TRANSMISSION WENT OUT, THE IGNITION WENT BAD, THE STEERING COLUMN WENT OUT. THE CAR HAS BEEN RECALLED 6 TIMES & IN THE SHOP COUNTLESS MORE. SERIOUS PROBLEMS WITH ACADIAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606732June 29, 2014
STEERING
WHEN PULLING INTO PARKING LOT AT LOW SPEEDS, THE VEHICLE LOSES POWER STEERING AND WILL NOT TURN ALMOST CAUSING AN ACCIDENT. IT HAS ALSO HAPPENED IN THE MIDDLE OF AN INTERSECTION WHEN TURNING WHEN IT LOSES POWER STEERING. THIS IS A DANGEROUS ISSUE AND NEEDS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606760June 29, 2014
AIR BAGS
THE SERVICE PASSENGER AIRBAG LIGHT COMES ON AND OFF DURING DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606839June 29, 2014
POWER TRAIN
ON HIGHWAY, TRANSMISSION WAS STUCK AND WOULD NOT SHIFT. CHECK ENGINE LIGHT TURNED ON. WAS ATTEMPTING TO MERGE ONTO BUSY HIGHWAY AND DUE TO HIGH ENGINE REVVING AND NOT SHIFTING HAD TO KEEP THE VEHICLE UNDER 45 MPH. MERGING WAS DANGEROUS AND HAD TO DRIVE UNDER VERY BUSY CONDITIONS AND LEAVE THE HIGHWAY QUICKLY. DID SO LUCKILY AND RETURNED HOME SAFELY. ONCE HOME WITH SELF-PURCHASED DIAGNOSTICS TOOL READ ERROR CODES P0017, P0716 AND P0700, SOME PERTAINING TO TIMING CHAIN STRETCH (KNOWN ISSUES ON THIS VEHICLE) AND TRANSMISSION PLATE ISSUES (ALSO KNOWN). GM HAS NEVER CONTACTED ME REGARDING THESE AND I CONSIDER THIS VEHICLE UNSAFE WITH VERY LITTLE WARNING ABOUT WHAT APPEAR TO BE 2 MANUFACTURER-KNOWN (GMC) ISSUES REGARDING TIMING CHAIN STRETCH AND FAULTY TRANSMISSIONS RIGHT AT ABOUT THE TIME POWER TRAIN WARRANTIES EXPIRE. WE ARE JUST OVER THE WARRANTY EXPIRATION OF 100,000 MILES ON POWERTRAIN AND ARE STARING AT SIGNIFICANT EXPENSE AND A CAR WE JUST DON'T TRUST ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606702June 28, 2014
VEHICLE SPEED CONTROL
SLOWED MY VEHICLE APPROACHING A DRIVE THRU. I SLOWLY BEGAN TO ACCELERATE, GAS PEDAL WENT TO THE FLOOR. MY LEFT FOOT WAS DANGLING. VEHICLE'S RPMS AND ENGINE WAS ROARING AT MAXIMUM SPEED. I THEN PLACED BOTH FEET ON MY BRAKES TO NO AVAIL! KNEW I WAS GOING TO CRASH WITH NO WAY TO STOP! I BRACED MY SELF FOR THE IMPACT. MY GAS PEDAL STUCK AND MY ANTI LOCK BRAKES FAILED. THE VEHICLE I HIT WAS A TRUCK WITH ITS TAIL GATE DOWN. THE IMPACT PUSHED UP HIS TAIL GATE. MY HOOD, FENDERS, RADIATOR AND FAN BELT WERE CRUSHED. MY VEHICLES BUMPER WAS NOT INVOLVED OR DAMAGED. OVER $6,000.00 IN DAMAGES TO MY VEHICLE AND THE SENSORS FAILED TO REGISTER THE ACCIDENT, THE GAS PEDAL OR THE BRAKE PROBLEM! AFTER CONTACTING GM CORPORATE, THEY DENIED MY CLAIM! IT WAS 8:45 A.M ON A CLEAR DAY. I AM NOW FRIGHTENED TO DRIVE MY VEHICLE NEAR SCHOOLS OR CROWDED PLACES. I PURCHASED THIS VEHICLE BRAND NEW AND MAINTAIN IT EXCLUSIVELY THROUGH OUR LOCAL GM DEALERSHIP. I HAVE ALL SUPPORTING DOCUMENTATION OF REPAIRS AND MAINTENANCE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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