GMC Acadia Complaints

5,595 consumer complaints on file.

#10619121August 5, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
CRUISE CONTROL STOPPED WORKING AND THEN STABILITY LIGHT, TRACTION CONTROL LIGHT AND ABS LIGHTS ALL CAME ON. TOOK IT TO GET REPROGRAMMED, HAPPENED AGAIN NEXT DAY. TOOK IT A SECOND TIME HAPPENED AGAIN A WEEK LATER. TOOK IT AGAIN A 3RD TIME HAPPENING NOW A MONTH LATER. SO MAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618662August 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACTS OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE POWER WINDOW FAILED TO ACTIVATE. THE CONTACT ALSO STATED THAT THE WARNING LIGHT TO INDICATE THAT THE HOOD WAS OPEN ILLUMINATED, THE TURN SIGNALS FAILED, AND NONE OF THE POWER LOCKS INSIDE THE VEHICLE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618692August 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618694August 4, 2014
STRUCTURE
OVER THE COURSE OF 6 YEARS SINCE I'VE PURCHASED BY NEW VEHICLE, ON THE RIGHT SIDE PASSENGER FLOOR, THERE IS A PUDDLE OF WATER THAT HAS ACCUMULATED UNDER THE CARPETING AND IS CAUSING THE FLOOR TO RUST AND DETERIORATE. IT IS WHEN YOU RUN THE A/C AND THE WATER DRAINS INTO THE VEHICLE. I'VE SENT IT TO THE DEALER TO HAVE IT REPAIRED MANY TIMES AND THEY ONLY DO A FIX AND NOT CORRECT THE PROBLEM TO AVOID THE LODGING OF THE WATER. THE LAST TIME I SENT IT TO MY DEALER THE FAN MOTOR WAS INOPERABLE BECAUSE OF THE WATER DAMAGE THE ELECTRONIC CIRCUITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618549August 4, 2014
AIR BAGS
2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO CORROSION AND/OR LOOSE CRIMPS IN SEATS MOUNTED SIDE IMPACT AIRBAG WIRING HARNESS CONNECTORS RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A SECOND RECALL NOTICE, FOR ADDITIONAL REPAIRS. HOWEVER, THE DEALER STATED THE REPAIRS WERE DONE, AND GM SENT THE NOTICE IN ERROR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618717August 4, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE RPMS INCREASED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THERE WAS AN UNKNOWN TRANSMISSION FAILURE WHICH CAUSED THE VEHICLE NOT TO SHIFT PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. UPDATED 09/04/14 UPDATED 9/11/14*CN UPDATED 1/20/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618248August 1, 2014
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE
SINCE THE DAY I DROVE MY ACADIA OFF THE LOT THERE HAS BEEN A "CLICK" THAT OCCURS WHICH SOUNDS LIKE IT IS COMING FROM THE ENGINE THAT CAN BE FELT UNDER THE GAS PEDAL WHEN THE VEHICLE IS ABOUT TO SHIFT INTO 2ND GEAR, BUT ONLY IMMEDIATELY AFTER STARTING THE VEHICLE AND NEVER AGAIN WHEN SWITCHING BETWEEN 1ST AND 2ND GEAR UNTIL IT HAS BEEN TURNED OFF AND RESTARTED. THE NOISE IT MAKES SOUNDS LIKE A MARBLE ROLLING ON A WOODEN FLOOR FOR ABOUT 1-2 SECONDS AND THEN CLICK AND THEN THE GEAR SHIFTS. THE DEALER SAID THEY DIDN'T HEAR ANYTHING BUT I DO AS WELL AS OTHER PASSENGERS DO EVERY DAY. ADDITIONALLY, WHEN TURNING THE VEHICLE AT A SLOW RATE OF SPEED AND THEN ACCELERATING, THE ENGINE SLAMS INTO GEAR WHEN BETWEEN 10-15 MPH BUT ONLY AFTER A TURN AND AN ATTEMPT AT ACCELERATION. ALSO, MY ACADIA IS NOT A VEHICLE UNDER THE "FAULTY GAS GAUGE" RECALL HOWEVER ONCE MY VEHICLE IS BELOW 1/4 TANK THE NEEDLE ON THE GAS GAUGE WILL JUMP FROM 1/8 TANK TO 1/16, BACK UP TO 1/8 OF A TANK ALL WHILE DRIVING ON FLAT ROADWAYS. CONCURRENTLY, THE RANGE FOR THE FUEL ON THE DIGITAL SCREEN GOES FROM 95 TO 58 TO 72 ALL WHILE DRIVING WITH CRUISE CONTROL ON AT A CONSISTENT SPEED. LASTLY, THE VEHICLE HAS THE DENALI GRILL WHICH LEAVES MINIMAL AIRFLOW FROM THE ENGINE COMPARTMENT. UP TO THREE HOURS AFTER TURNING THE VEHICLE OFF (IN A COOL GARAGE) YOU CAN STILL FEEL THE HEAT COMING FROM THE ENGINE COMPARTMENT IF YOU PLACE YOUR HAND IN FRONT OF THE GRILL. COULD THIS BE A POSSIBLE FIRE HAZARD? ALL OF THESE ISSUES BEGAN WHEN I PURCHASED THE VEHICLE WITH 60 MILES ON IT AND CONTINUE NOW AT 15,500 MILES. I DRIVE FREQUENTLY AND CAN TELL YOU THAT I DO NOT FEEL SAFE IN MY VEHICLE BUT AM UNSURE WHAT TO DO AS THE DEALER HAS TOLD ME THERE IS NOTHING WRONG WITH IT. THE ONLY RECALL FOR MY VEHICLE IS THE SEATBELT ISSUE BUT I THINK THERE ARE SERIOUS ENGINE PROBLEMS WITH THIS VEHICLE THAT NEED TO BE ADDRESSED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618285August 1, 2014
STEERING
MY ACADIA BEGAN HAVING POWER STEERING ISSUES. I CHECKED THE POWER STEERING FLUID, BUT THE LEVEL WAS FINE. THE PROBLEM GOT INCREASINGLY WORSE UNTIL IT WAS TO THE POINT THAT I COULD HARDLY TURN THE CAR AT TIMES. THIS IS A DANGEROUS SITUATION AS I WOULD HAVE EASILY HIT OTHER CARS GOING AROUND CORNERS, ETC. THIS IS A SERIOUS ISSUE AS ALL THE PEOPLE I KNOW THAT OWN ACADIAS, HAVE THE SAME POWER STEERING ISSUES. THIS IS CLEARLY A WIDESPREAD AND POSSIBLE ACCIDENT-CAUSING PROBLEM. I BELIEVE THIS SHOULD BE CONSIDERED FOR A RECALL BECAUSE OF THE DANGER INVOLVED IN NOT BEING ABLE TO CONTROL THIS CAR WHEN THE POWER STEERING IS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618288August 1, 2014
SEAT BELTS
I PURCHASED A 2014 ACADIA THAT WAS PART OF NHTSA CAMPAIGN NUMBER: 14V266000. THE CAR WAS DELIVERED TO ME WITHOUT THE RECALL BEING PERFORMED. THIS IS IN DIRECT VIOLATION OF THE STOP SALE NOTICE ON THE RECALL. THE DEALERSHIP NOW WANTS THE CAR BACK ASAP TO FIX THE RECALL, BUT THE ARE STILL IN DIRECT VIOLATION OF THE LAW. GM IS ARROGANT AND DENIES THAT THIS CAN HAPPEN IN THEIR SYSTEM. GM'S SYSTEM NEEDS TO BE FIXED AS WELL. I HAVE EMAILS AND VOICEMAILS THAT BACK UP THIS INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618185August 1, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT AFTER SHIFTING TO PARK, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION SWITCH CAUSING THE VEHICLE TO REMAIN ON AND DRAINING THE BATTERY. THE CONTACT ALSO STATED THAT THE SHIFT GEAR WAS VERY DIFFICULT TO SHIFT AND AFTER SHIFTING TO THE DRIVE POSITION THE SHIFT INDICATOR DID NOT DISPLAY THE PROPER GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SHIFT CABLE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617208July 29, 2014
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE STOPPED AT A TRAFFIC LIGHT, THE DRIVER SEAT MOVED AND ADJUSTED ON ITS OWN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE SEAT MOVED BACKWARDS AND FURTHER AWAY FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE SEAT SLID AND TILTED. THE FAILURE RECURRED SEVERAL TIMES. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE MADE AN UNUSUALLY LOUD NOISE WHEN THE REMOTE ENGINE START FEATURE WAS ACTIVATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617345July 29, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617372July 29, 2014
AIR BAGS
I BOUGHT MY 2008 ACADIA IN OCTOBER 2013. IN FEBRUARY, THE CHECK AIRBAG LIGHT CAME ON THE DASH. I TOOK THE ACADIA TO GLYNN SMITH, AND THEY TOLD ME THAT I HAD A FAULTY DRIVER SIDE AIRBAG AND AIRBAG SWITCH. I PAID $717.70 FOR THE NEW AIRBAG AND NEW AIRBAG SWITCH. SOON AFTER, GMC STARTED DOING THE RECALLS ON THE AIRBAGS. MY ACADIA IS NOT ONE OF THE LISTED RECALLED VEHICLES. I DO NOT UNDERSTAND THIS. IT IS NOW THE END OF JULY, AND THE CHECK AIRBAG LIGHT IS ON AGAIN. I HAVE BEEN BACK TO GLYNN SMITH AND IT IS THE SAME CODE THIS TIME. I HAVE ANOTHER FAULTY DRIVER SIDE AIRBAG AND AIRBAG SWITCH. GMC NEEDS TO RECALL EVERY 2008 ACADIA. I HAVE ALSO BEEN DEALING WITH PROBLEMS WITH THE POWER STEERING. ONE DAY DRIVING, I STARTED TO MAKE A TURN, AND THE POWER STEERING WENT OUT. IT WAS LIKE TURNING A REALLY OLD MODEL CAR THAT HAD NO POWER STEERING. THIS PROBLEM CONTINUES TODAY. GMC TELLS ME THAT THERE IS NOTHING WRONG WITH THE POWER STEERING. THEY CANNOT FIND THE PROBLEM, YET I KNOW FOR SURE SOMETHING IS WRONG. THE 2008 GMC ACADIA IS NOT A SAFE CAR. I HAVE SMALL CHILDREN, AND I DO NOT FEEL SAFE DRIVING WITH THEM AND THE CHECK AIRBAG LIGHT STILL ON. MY FAMILY IS VERY UPSET WITH GMC AS A COMPANY!! SAFETY SHOULD BE THE MAIN CONCERN BEFORE SELLING ANY VEHICLE. I SEE THAT MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEMS WITH THEIR ACADIA. I THINK THAT GMC SHOULD DO THE RIGHT THING, THE MOST ETHICAL THING, AND RECALL THE ENTIRE LINE OF THE 2008 GMC ACADIA. THE 2008 ACADIA IS A PIECE OF CRAP!!!!!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616910July 28, 2014
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2012 GMC ACADIA. AFTER THE CONTACT PURCHASED THE VEHICLE, HE NOTICED THAT IT DID NOT COME EQUIPPED WITH A SPARE TIRE. THE MANUFACTURER STATED THAT THE VEHICLE DOES NOT COME EQUIPPED WITH A SPARE TIRE. THE APPROXIMATE FAILURE MILEAGE WAS 27,114. UPDATED 9/18/174*CN UPDATED 02/05/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616939July 28, 2014
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE MAKING A LEFT TURN AT 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND THE STEERING RETURNED TO NORMAL. THE FAILURE OCCURRED ON SIX DIFFERENT OCCASIONS. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AS HAVING LOW POWER STEERING OUTPUT PRESSURE AND STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 68,000. UPDATED 09/05/14*LJ THE VEHICLE WAS REPAIRED. UPDATED 12/17/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616647July 27, 2014
SERVICE BRAKES, POWER TRAIN
WHEN ACCELERATING BETWEEN 10 AND 20 MILES PER HOUR, SOMETHING UNDERNEATH THE BODY OF THE CAR, MOVES IN A CIRCULAR MOTION AND CLUNKS UNDERNEATH THE GAS PEDAL. THIS MOVEMENT CAN BE FELT UNDER THE GAS PEDAL AND FLOOR AS WELL AS HEARD. THIS OCCURS 80-90 PERCENT OF THE TIME AFTER STARTING THE VEHICLE. THE VEHICLE ALSO SHIFTS HARD INTO GEAR AT ABOUT THIS MPH. THE DEALERSHIP HAS TESTED SEVERAL ACADIAS AND FOUND A GM BULLETIN ON THIS EVENT. THE GM BULLETIN INDICATES THIS IS A "NORMAL" CYCLING OF THE ABS BRAKE SYSTEM THAT OCCURS ON THE ACADIA AND CHEVY TRAVERSE MODELS. SO FAR GM HAS BEEN UNWILLING TO RESOLVE THIS ISSUE, YET BECAUSE IT IS A BRAKE ISSUE AND IS FELT UNDER THE GAS PEDAL, THE SAFETY OF THIS VEHICLE IS HIGHLY CONCERNING TO ME. I DRIVE A VARIETY OF VEHICLES FOR WORK AND DO NOT EXPERIENCE THIS ROTATION AND CLUNK WITH ANY OTHER VEHICLE. I AM CONCERNED ABOUT MY SAFETY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616671July 27, 2014
STEERING
POWER STEERING WENT OUT WHILE DRIVING. UNABLE TO TURN WHEEL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616593July 26, 2014
POWER TRAIN
2008 ACADIA PURCHASED IN 2007, TRANSMISSION INTERMITTENTLY SLAMMING INTO GEAR FOR HIGH SPEED UP AND DOWN SHIFT. ON DRY PAVEMENT THE SUV WILL CHANGE SEVERAL MPH WELL WITHIN A SECOND. MY CONCERN IS THAT THIS IS POTENTIALLY DANGEROUS WHILE DRIVING IN INCLEMENT WEATHER. ESPECIALLY ON SNOW/ICE! I AM TAKING THE SUV TO THE DEALER ON MONDAY FOR A DIAGNOSIS. I SUSPECTED AN INTERNAL CLUTCH PROBLEM OR VALVE CONTROL PROBLEM COUPLE OF WEEKS AGO. THE PROBLEM IS PROGRESSIVELY GETTING WORSE. AFTER READING ONLINE I FOUND THAT THIS IS A COMMON PROBLEM WITH THIS SERIES OF TRANSMISSIONS STARTING AFTER 47K. I WANTED TO ADD MY CONCERN. MY CAR JUST PASSED 63,000 MILES. I TRULY BELIEVE THIS IS A POTENTIAL SAFETY HAZARD. SEVERAL THINGS WOULD HAVE TO HAPPEN AT ONCE (IE LET OFF THE ACCELERATOR, ACCELERATE, BRAKE, AND BE ON WET OR ICE ROADS). THE SHIFT IS INTERMITTENTLY HARD DURING ANY OF THESE CHANGES IN ACCELERATION CAUSING A POTENTIALLY DANGEROUS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616222July 25, 2014
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO INFORMED THAT THE FAILURE WAS NORMAL WEAR AND TEAR ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616264July 25, 2014
POWER TRAIN
WHILE TURNING LEFT FROM A STOP SIGN, MY 2009 GMC SLT HAD AN RPM INCREASE AND FAILED TO CHANGE INTO A HIGHER GEAR. I WAS ALMOST STRUCK BY AN ONCOMING VEHICLE BECAUSE MY VEHICLE FAILED TO ACCELERATE. I PARKED AT THE POST OFFICE AND WHEN I RETURNED TO MY VEHICLE AND TRIED TO BACK OUT OF THE PARKING SPACE MY VEHICLE WOULD NOT GO INTO REVERSE. I HAD TO GET THE VEHICLE TOWED TO CARMAX AND HAVE IT REPAIRED. IT IS STILL AT CARMAX AND HAS TO HAVE THE ENTIRE TRANSMISSION REBUILT. LUCKILY I HAVE AN EXTENDED MAINTENANCE PLAN SO I ONLY HAVE TO PAY A DEDUCTIBLE INSTEAD OF THE ENTIRE AMOUNT. I FEEL THAT BASED ON THE NUMBER OF SAME COMPLAINTS AND SAFETY ISSUES THAT GMC SHOULD HAVE TO ISSUE A RECALL TO HAVE ALL THE TRANSMISSIONS REPLACED VERSUS THE INDIVIDUAL VEHICLE OWNERS HAVING TO PAY. IF RESEARCHED IT IS EVIDENT THAT THIS IS AN ENGINEERING FLAW WHICH STARTED WITH THIS TRANSMISSION IN 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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