GMC Acadia Complaints

5,595 consumer complaints on file.

#10622298August 14, 2014
AIR BAGS
THE PASSENGER SENSING SYSTEM IS NOT WORKING PROPERLY. SOMETIMES IT WILL INDICATE THAT IT IS ON AND OTHER TIMES IT WILL INDICATE THAT IT IS OFF EVEN WHEN SOMEONE WHO WEIGHS OVER 140 POUNDS SITS ON THE PASSENGER SEAT. IT WON'T INDICATE THAT THE PERSON DOESN'T HAVE THEIR SEATBELT ON. EVEN IF DRIVING AND PERSON HAS BEEN SITTING, IT WON'T TURN ON. IF AN ACCIDENT OCCURS THE AIRBAGS WILL NOT DEPLOY BECAUSE IT DOESN'T SENSE CORRECTLY. I HAVE TAKEN THE VEHICLE INTO THE LOCAL DEALER WHILE A PASSENGER WAS IN THE SEAT AND THE SERVICE MANAGER SAW THE PROBLEM. THE VEHICLE HAS BEEN WORKED ON SEVERAL TIMES AND THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. THERE IS AN ACTIVE GM SAFETY RECALL (14030, NHTSA CAMPAIGN ID: 14V11800), AND THE VEHICLE WAS SERVICED, BUT THE PROBLEM STILL EXISTS. THE LOCAL DEALER (FLOW GMC, FAYETTEVILLE, NC) IS TELLING ME THAT I MUST PAY $500 OF THE $568 TO HAVE THE PART REPLACED BASED ON GUIDANCE FROM THE GENERAL MANAGER ([XXX]). I SHOULD NOT HAVE TO PAY FOR A PART REPLACEMENT THAT I HAVE COMPLAINED ABOUT BEFORE THE RECALL AND PAY FOR SOMETHING THAT HAS AN ACTIVE RECALL ON. THIS IS BAD BUSINESS FOR A CONSUMER AND GMC SHOULD BE HELD LIABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621912August 13, 2014
AIR BAGS
MY SERVICE AIR BAG LIGHT CAME ON & HAS REMAINED ON. WE TOOK THE CAR TO OUR LOCAL DEALERSHIP & PAID TO HAVE IT DIAGNOSED. WE WERE TOLD THAT IT IS OUT OR WARRANTY & WE WOULD HAVE TO PAY FOR IT OURSELVES. THE PASSENGER PRESENCE MODULE NEEDED TO BE REPLACED. THEY ALSO SAID THAT DUE TO THIS, NONE OF OUR AIRBAGS WOULD DEPLOY IN THE CASE OF AN ACCIDENT. WE SPOKE TO THE DEALERSHIP AND HAVE WRITTEN GMC IN HOPES THAT WE WOULD NOT HAVE TO PAY CLOSE TO $900 TO FIX THIS SAFETY PROBLEM. NO LUCK! HAVE READ MANY BLOGS WITH OTHERS HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622037August 13, 2014
STEERING
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHEN DRIVING VARIOUS SPEEDS IN WET CONDITIONS, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621590August 12, 2014
STEERING
SUDDEN LOSS OF POWER STEERING ASSIST, CLOSE CALL AS I VEERING TO AVOID ONCOMING TRAFFIC THRU AN INTERSECTION. DEALER ACKNOWLEDGED THE FAILURE AND REPAIRED AT THE TIME. CAR HAD 2 ADDITIONAL STEERING COMPONENT FAILURES REQUIRING MAJOR REPAIR. MOST RECENTLY, AUGUST 4TH, 2014 MY 18 YEAR OLD DAUGHTER WAS DRIVING AND LOST POWER ASSIST. SHE WAS ABLE TO COAST TO A STOP WITHOUT INCIDENT LUCKILY. DEALER CONFIRMED ANOTHER PUMP FAILURE. THIS ISN'T THE RADIO, OR TIRE NOISE OR A NORMAL WEAR AND TEAR ITEM. POWER STEERING PUMP AND SYSTEM NEEDS TO LAST THE LIFETIME OF THE CAR AS IT'S A CRITICAL ITEM CENTRAL TO SAFETY AND CONTROLLABILITY OF THE VEHICLE. I AM AVAILABLE FOR ANY ADDITIONAL INFORMATION I CAN PROVIDE AS NEEDED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621685August 12, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER AND THE TRANSMISSION GEARS FAILED. THE CONTACT STATED THAT THE TRANSMISSION GEARS INTERMITTENTLY SLIPPED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WAVEGUIDE NEEDED TO BE REPLACED AND THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621825August 12, 2014
STEERING
THE STEERING COLUMN RANDOMLY LOCKS AT SPEED WHILE TURNING. LOCKING COLUMN CAUSED IMPACT TO CURB WHILE DRIVING VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10621861August 12, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ON FEBRUARY 2, 2011 MY CARS SERVICE BRAKE SYSTEM AND STABILITRAK LIGHTS CAME ON AND TRACTION CONTROL TURNED OFF. CAR WAS BROUGHT INTO DEALER FOR DIAGNOSIS AND REPAIR. MASTER CYLINDER LEAKING BREAK FLUID INTO BOOSTER. IF NOT FIXED AND BRAKE FLUID LEAKS FURTHER, BRAKES WILL FAIL. AUGUST 6TH 2014, VEHICLE WAS BROUGHT BACK TO DEALER FOR SAME ISSUES. SERVICE BRAKE SYSTEM/BRAKE LIGHTS ON. STABILITRAK LIGHT ON AND TRACTION CONTROL TURNED OFF ON VEHICLE. SUV WILL LOOSE BRAKES IF ALL THE BRAKE FLUID LEAKS INTO BOOSTER. FAULTY PARTS POSE A SERIOUS HAZARD AS THERE IS NO EVIDENCE VISUAL TO THE EYE THAT BREAK FLUID IS LEAKING. IF BREAKS WERE TO GO OUT SERIOUS INJURIES AND ACCIDENTS WOULD BE THE RESULT. GM HAS BEEN NOTIFIED OF THE ISSUE AND WILL NOT STAND BEHIND THEIR PARTS. GMC SEES NO PROBLEM IN MASTER CYLINDERS AND BOOSTERS FAILING AFTER APPROXIMATELY 30,000 MILES AND THEREFORE CUSTOMERS ARE FACED WITH THOUSANDS OF DOLLARS OF REPAIRS. GMC WON'T TAKE OWNERSHIP TO REPLACE FAULTY PARTS THAT HAVE GONE BAD REPEATEDLY. 3 MASTER CYLINDERS AND 3 BOOSTERS IN A CAR THAT IS ONLY AT 80,000 MILES IS A SERIOUS DEFECT IN PARTS. WE ARE LUCKY BRAKES HAVEN'T FAILED 100% AND KILLED INNOCENT PEOPLE BECAUSE OF GMC'S NEGLIGENCE ON FIXING FAULTY PARTS THAT HAVE BEEN WELL DOCUMENTED ON MASTER CYLINDER AND BOOSTER REPLACEMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621401August 11, 2014
POWER TRAIN
WHILE DRIVING MY 2008 GMC ACADIA ON THE HIGHWAY, THE CAR STARTED SHIFTING HARD, JUMPING, SLIPPING, ETC. THIS CAUSED A VERY DANGEROUS SITUATION AS THIS COULD HAVE POTENTIALLY CAUSED AN ACCIDENT. I WAS ABLE TO GET TO A PARKING LOT AND THEN MY CAR WOULD NOT GO IN REVERSE, SO IT HAD TO BE PUSHED INTO THE PARKING SPACE. THE 3-5-REVERSE WAVE PLATE IS BROKEN AND WILL NEED TO BE REPLACED. AFTER DOING SOME RESEARCH ON THE INTERNET I HAVE FOUND THAT THIS IS A MAJOR PROBLEM WITH 2007-2009 GMC ACADIAS, NOT TO MENTION SEVERAL OTHER GM VEHICLES WITH THE SAME TRANSMISSION ALSO HAVE THIS ISSUE. IF THERE ARE THAT MANY VEHICLES HAVING THE SAME ISSUE, THIS PROVES THERE IS A MAJOR DEFECT WITH THIS PART AND GM SHOULD BE HELD RESPONSIBLE FOR THIS. THIS PROBLEM CREATED AN UNSAFE DRIVING EXPERIENCE FOR MYSELF AND MY FAMILY WHILE ON A BUSY HIGHWAY THAT POTENTIALLY COULD HAVE CAUSED A SERIOUS ACCIDENT. PLEASE DO SOMETHING ABOUT THIS AND HOLD GM ACCOUNTABLE FOR THEIR DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621043August 9, 2014
STEERING
WE DROVE 5 HOURS TO GET OUR ACADIA. ONLY TO REALIZE THE VERY NEXT DAY LESS THAN 24 HOURS THE STEERING WASN'T WORKING RIGHT. IF PARKED OR AT LOW SPEEDS IT IS AS IF IT HAS NO POWER STEERING. THIS MAKES IT PRETTY MUCH IMPOSSIBLE TO GET OUT OF ANY RIGHT SPOTS, PARKING SPOTS & IT LITERALLY IMPOSSIBLE TO PARALLEL PARK. THIS ISSUE HAS ONLY GOTTEN WORSE. I HAVE RESEARCHED ONLINE AND HAVE SEEN TONS OF COMPLAINTS OF THIS SAME ISSUE AND IS STATING THE ONES WHO DID HAVE THE ISSUE FIXED IT WAS THE RACK AND PINION WHICH COST $1400-$1700 TO FIX! THEREFORE A RECALL NEEDS TO BE MADE OF THIS ISSUE DUE TO FAULTY ASSEMBLY BEFORE SOMEONE GETS INJURED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620791August 8, 2014
STEERING
POWER STEERING WENT OUT. AFTER THAT WAS REPLACED, THE STEERING COLUMN WENT OUT. THIS IS A KNOWN DEFECT. WHEN WILL SOMEONE DO SOMETHING? AFTER SOMEONE DIES? MORE DETAILED INFORMATION WILL BE PROVIDED UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620828August 8, 2014
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE DRIVING 20 MPH THE FRONT PASSENGER SIDE TIRE BLEW AND THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHING INTO A TWO FOOT DITCH. THE VEHICLE THEN WENT THROUGH A ROW OF HEDGES AND CRASHED INTO A TREE ON THE DRIVER'S SIDE. THE SEAT BELT DID NOT RESTRAIN THE CONTACT AND THE AIR BAGS DID NOT DEPLOY. THE REAR SEATS COLLAPSED AS WELL. THE CONTACT SUSTAINED A SEVERE CONCUSSION FROM HITTING HER HEAD ON THE WINDSHIELD, BRUISED LEGS, ARM, FRACTURED NOSE, AND BRUISING TO THE FACE. THE CONTACT WAS FOUND LYING OVER THE CONSOLE AND WAS TAKEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER 14V266000 (SEAT BELT) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10620890August 8, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED WHILE DRIVING 45 MPH THE TRANSMISSION FAILED. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND THE VEHICLE DID NOT MOVE FORWARD. THE VEHICLE WAS DRIVEN ONTO A PARKING LOT AND PLACED IN REVERSE GEAR; HOWEVER, THE VEHICLE DID NOT MOVE. THE VEHICLE WAS TURNED OFF, RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS PLACED IN NEUTRAL GEAR AND PUSHED FROM THE FRONT END HOWEVER, THE VEHICLE WAS DRIVEN TO HER HOME AND LATER TOWED TO A PRIVATE MECHANIC. THERE WAS NO DIAGNOSTIC TEST PERFORMED NOR WAS THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 60,084.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620899August 8, 2014
POWER TRAIN
VEHICLE SEEMED TO HAVE DROPPED OUT OF GEAR, SO I PULLED OFF HIGHWAY INTO PARKING AREA. I REALIZED VEHICLE WOULDN'T MOVE WHEN IN REVERSE. AFTER PUSHING THE CAR BACKWARDS SO I COULD TURN AROUND (IN SAID PARKING LOT) I PULLED BACK OUT ON HIGHWAY. VEHICLE WOULD NOT ACCELERATE OVER 40 MPH AND TACH WAS DOUBLED AT OVER 4. I DID MAKE IT HOME AND I HAD VEHICLE TOWED TO TRANSMISSION SHOP WHERE IT IS NOW BEING DIAGNOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620958August 8, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER DISCOVERED THAT THE PASSENGER PRESENCE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619197August 6, 2014
AIR BAGS
MY VEHICLE WAS RECALLED IN 2010 AND THE CONNECTOR UNDER THE SEAT WAS CHECKED. NOW THERE IS A NEW RECALL TO REMOVE THE CONNECTOR. DEALER STATES SINCE I HAD THE 2010 RECALL I MUST PAY TO HAVE THE 2014 RECALL DONE. THE CHECK AIR BAG LIGHT HAS COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619243August 6, 2014
POWER TRAIN, ELECTRICAL SYSTEM
THE VEHICLE REFUSED TO SHIFT OUT OF FIRST GEAR AND THE CHECK ENGINE LIGHT BECAME ILLUMINATED UPON PULLING OUT INTO THE ROADWAY. AT 25 MILES PER HOUR THE RPMS WERE 4000 AND IT JUST WOULD NOT SHIFT. WE PULLED OVER, CALLED FOR HELP AND WERE STRANDED ON THE SIDE OF THE ROAD WITH TWO SMALL CHILDREN. WE WERE HOURS AWAY FROM HOME, AND HAD TO CALL FAMILY FROM HUNDREDS OF MILES AWAY TO COME HELP. THE VEHICLE AFTER BEING TURNED OFF AND SITTING FOR A WHILE DID THEN RETURN TO NORMAL OPERATION WHEN RESTARTED. VEHICLE WAS DRIVEN HOME AND TWO DAYS LATER THE VERY SAME PROBLEM RECURRED. GOING TO TRADE IN THIS POS BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619258August 6, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TRANSMISSION WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619576August 6, 2014
ELECTRICAL SYSTEM
2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED THE IGNITION SHUT OFF, AS HER FATHER WAS DRIVING. HE WAS ABLE TO MOVE OFF THE INTERSTATE, PUT THE VEHICLE IN NEUTRAL AND RE-STARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANYTHING WRONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618883August 5, 2014
STEERING
VEHICLE BECOMES ALMOST IMPOSSIBLE TO STEER AT LOW SPEEDS. PROBLEM IS INTERMITTENT. BECOMING MORE FREQUENT AND OCCURRING AT HIGHER SPEEDS. VERY DANGEROUS TO DRIVE. I HOPE THEY RECALL IT SO THE PROBLEM CAN BE FIXED AND BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618987August 5, 2014
STEERING:COLUMN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT COULD HEAR A CLICKING NOISE NEAR THE STEERING COLUMN AND THE POWER STEERING FAILED. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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