GMC Acadia Complaints

5,595 consumer complaints on file.

#10778702September 30, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE PROP ROD RECOVERY SYSTEM FAILED CAUSING THE LIFTGATE TO CLOSE UNEXPECTEDLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778575September 29, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING 70 MPH, THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777779September 25, 2015
EXTERIOR LIGHTING
TOOK 2009 ACADIA SLT TO A DEALERSHIP IN FEB 2015 FOR THE GASKET RECALL ON THE HEADLIGHTS. THE DEALERSHIP MARKED THE RECALL AS COMPLETED. HAD THE OIL CHANGED TODAY, 9-25-15, AT A NON-GMC DEALERSHIP AND HAD THE TECHNICIAN TELL ME THAT THE DAYTIME LIGHT WAS JUST HANGING IN THE ASSEMBLY. AFTER LOOKING, I COULD NOT BELIEVE MY EYES. I IMMEDIATELY DROVE OVER TO THE GMC DEALERSHIP TO HAVE THIS LOOKED AT. THEY TOLD ME THAT THE RECALL WAS ONLY FOR REPLACING THE GASKET. I HAVE A HOLE IN THE HEAD LIGHT ASSEMBLY THE SIZE OF TEXAS ON BOTH THE DRIVER AND PASSENGER SIDES WHERE THE GASKET WAS COMPLETELY BURNED AND THE BULB MELTED THE HEADLIGHT ASSEMBLY. AND THEY WILL NOT FIX IT! REALLY?!!! I AM NOT PAYING THEM TO FIX THIS. THIS IS A SAFETY ISSUE FOR THE SIMPLE FACT THAT THE MELTING HEADLIGHT ASSEMBLY COULD EASILY MELT THE WIRES. THE WORST PART IS, I AM SURE THE HEADLIGHTS WERE ALREADY DAMAGED WHEN THE "REPLACED" THE GASKETS, WHICH NOW I AM SURE THEY DID NOT. SO I HAVE BEEN DRIVING AROUND WITH THIS ISSUE WHEN THE GMC TECHNICIAN WAS SUPPOSE TO FIX THE GASKETS. EVEN IF THE GASKETS WERE ALREADY MELTED, HE SHOULD HAVE TOLD ME AND HE DID NOT. THIS IS ABSOLUTELY RIDICULOUS AND REMOVES ANY TRUST THAT I HAD WITH THIS DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775483September 23, 2015
POWER TRAIN
DRIVING DOWN THE INTERSTATE WHEN THE TRANSMISSION BURNT UP INSIDE. THE TRANSMISSION SHOP SAID THIS WAS A VERY COMMON ISSUES WITH VEHICLES OF THE SAME MAKE AND MODEL OF OURS. IF THERE IS SO MANY OF THESE GOING BAD SHOULDNT THIS BE FIXED BY THE MANUFACTURER???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767269September 22, 2015
STEERING
ACADIA WAS TRAVELING AT 55 MPH WHEN HEARD/FELT A POP/BUMP. STEERING WHEEL STARTED SPINNING TO LEFT THEN RIGHT. STEERING WHEEL STRAIGHTENED OUT. WHILE STEERING WHEEL WAS STILL FACING STRAIGHT, THE CAR STARTED VEERING SHARPLY TO THE RIGHT. THE ACADIA HIT A CULVER THEN FLIPPED 4 TIMES, COMING TO A STOP OVER 160 FEET FROM WHERE IT LEFT THE ROAD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10767544September 22, 2015
ENGINE
AT 96,000 MILES MY TRANSMISSION WENT OUT COMPLETELY. I HAD TO REPLACE IT, AND IT COST ME OVER $2500K THIS IS INSANE.....AND THEY ARE KNOWN FOR THE 2008 TRANSMISSION FAILURES. THE DEALER REFUSED TO HELP IN ANY WAY....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766282September 20, 2015
ENGINE, SERVICE BRAKES, STEERING
WHEN TRAVELING AT ABOUT 35 MPH, ALL SYSTEMS FAILED -- STEERING, BRAKING, ELECTRICAL. THE DEALER INDICATES THAT THIS IS A "CATASTROPHIC ENGINE FAILURE."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765088September 18, 2015
STEERING, STRUCTURE:BODY, PARKING BRAKE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT DURING RAINY WEATHER CONDITIONS, WATER WOULD ENTER THE VEHICLE THROUGH THE DRIVER SIDE OF THE VEHICLE AND THE UNDERCARRIAGE. AS A RESULT, THE STEERING COLUMN AND THE EMERGENCY BRAKE FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764490September 17, 2015
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING HOME FROM WORK, GOT ON THE HIGHWAY AND WAS GOING ABOUT 70MPH AND THE TRACTION CONTROL LIGHT CAME ON. THEN THE MESSAGE DISPLAYED TO SERVICE STABILIZER TRAK. THEN THE MESSAGE SERVICE TRACTION CONTROL. N THE CAR STARTED ROCKING SIDE TO SIDE. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS SUV SINCE I BOUGHT IT. IT IS THE MOST SCARIEST CAR TO DRIVE. I WOULD LOVE TO TRADE IT IN, BUT CAN'T BECAUSE OF THE NEGATIVE EQUITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764260September 16, 2015
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THERE WAS WATER LEAKING INTO THE VEHICLE NEAR THE SUN ROOF AND FROM THE INTERIOR DRIVER AND PASSENGER DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763025September 10, 2015
STEERING
AT LOW RATES OF SPEED, MY 2009 GMC ACADIA TEMPORARILY LOOSES POWER ASSIST STEERING. IT OCCURS OFF AND ON (NOT PREDICTABLE). WHEN THE POWER ASSIST FAILS, I STRUGGLE TO TURN THE WHEEL WHILE IN TRAFFIC. AT A COUPLE TIMES, THE POWER ASSIST KICKED BACK ON SUDDENLY, CAUSING ME TO OVERCOMPENSATE AND ALMOST GET INTO AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762460September 9, 2015
STEERING
AS I WAS DRIVING ALONG, THE POWER STEERING FAILED SUDDENLY. I GOT TO A SAFE PLACE, CHECKED THE POWER STEERING FLUID. IT WAS FULL. SINCE THAT EVENT, THE POWER STEERING FAILS REGULARLY AND MAKES THE VEHICLE ALMOST IMPOSSIBLE TO MANEUVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762586September 9, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
AFTER MY LIFTGATE OPENED, IT SHUDDERED AND CAME CRASHING 3/4'S OF THE WAY DOWN. HAD I BEEN IN THE WAY, I WOULD HAVE BEEN HIT AND UNDOUBTEDLY INJURED. VERY DANGEROUS SITUATION WHICH HAS CAUSED ME TO BE UNABLE TO USE MY VEHICLE FOR WHICH IT IS INTENDED - I CANNOT ACCESS THE CARGO AREA FOR LOADING AND UNLOADING HEAVY AND LARGE ITEMS.! I PURCHASED THIS VEHICLE EXPLICITLY FOR IT'S LARGE CARGO AREA AND EASY ACCESSIBILITY. I NOW HAVE A VERY DIFFICULT TIME LOADING AND UNLOADING HEAVY AND BULKY ITEMS FROM THE BACKSEAT OF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761900September 7, 2015
STEERING
I HAVE A 2009 GMC ACADIA. WAS PURCHASED IN FEBRUARY 2015 FROM BARKER GMC DEALERSHIP. FIRST PROBLEM I HAD WAS IN THE FIRST MONTH OF ME HAVING THE VEHICLE IT STARTED TO MISFIRE SO HAD TO GET THE COILS CHANGED. THEN MY A/C IS NOT WORKING. IN MAY IT STARTED MAKING A CLICKING NOISE WHEN I TURN THE STEERING WHEEL. THEN END OF JUNE SOMETIME AND IS STILL OCCURING IT STARTS WHEN I AM GOING TO TURN AFTER SLOWING DOWN IT'S LIKE MY STEERING WHEEL GETS STUCK AND IS HARD TO TURN. WHEN I AM DRIVING AT A SLOW RATE OR SLOWING DOWN TO TURN SOMEWHERE THAT WHEN MY STEERING WHEEL WANTS TO GET STUCK. THEREFORE MOST DEFINITELY POSES A DANGER TO FAMILY WHEN THEY ARE IN THE VEHICLE TO MYSELF WHEN DRIVING AND TO OTHERS ON THE RODE. THIS IS MY FAMILY VEHICLE! I HAVE 3 DAUGHTERS AND 8 MONTH OLD TWIN BOYS IN THERE AND I FEEL UNSAFE DRIVING IT. BUT I DEFINITELY DO NOT HAVE THE FUNDS TO GET THESE PROBLEMS FIXED AND DEFINITELY DON'T FEEL IT IS MY RESPONSIBILITY TO PAY FOR PROBLEMS THAT GM KNEW ABOUT FOR WHAT 3 YEARS NOW! THIS VEHICLE SHOULD HAVE NEVER BEEN ON THE GMC DELEARSHIP CAR LOT FOR SALE WITH THEM KNOWING OF THESE UNSAFE PROBLEMS. I BOUGHT THIS ACADIA 2-3 YEARS AFTER THIS LAWSUIT WAS PUT AGAINST THEM AND THE PEOPLE AT GMC DIDN'T EVEN BOTHER TO TELL ME ABOUT IT'S UNSAFE PROBLEMS WITH THE STEERING NOR DID IT COME UP WITH ME CHECKING ON THIS VEHICLE. IF I KNEW I COULD GO AFTER THEM TO GET MY 5,500 THAT I PUT DOWN ON THIS VEHICLE AND MY MONEY BACK FOR MY CAR NOTES I HAVE BEEN PAYING SINCE MARCH OF THIS YEAR, I WOULD!!! IF THEY CARED ABOUT THE WELL-BEING OF HUMAN LIFE THEY WOULD NOT STILL BE SELLING ANY OF THE VEHICLES THAT ARE HAVING THESE PROBLEMS TIL THEY RESOLVE THEM!!! THERE MOST DEFINITELY NEEDS TO BE A RECALL. THIS IS CAUSING A SAFETY RISK FOR CHILDREN, WOMEN, AND MEN. ACTIONS DEFINITELY NEED TO TAKE PLACE ON THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761979September 7, 2015
STEERING
WHILE TURNING AT A LOW SPEED STEERING LOCKED UP MAKING HARD TO TURN. THIS NOW HAPPENS FREQUENTLY WHILE DRIVING AND MAKING TURNS. SOME TIMES I AM UNABLE TO TURN AT ALL AND HAVE TO TRY AGAIN. I HAVE READ NUMEROUS ACCOUNTS OF THIS HAPPENING TO THIS CAR, IF I WOULD HAVE KNOWN I WOULD HAVE NEVER PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761992September 7, 2015
ENGINE
AFTER A COUPLE ATTEMPTS TO ADDRESS SERVICE ENGINE ISSUES WITH LOCAL MECHANIC, THE CAR CONTINUED TO DISPLAY CODES AND THEN WOULD NOT CONSISTENTLY SHIFT INTO 2 OR 3RD GEAR. WE TOOK THE CAR TO A GMC DEALER AND THEY FOUND THAT THE TRANSMISSION CONTROL MODULE NEEDED REPLACED (CODE P0752) AS DID THE SHIFT SOLENOID. CHECK ENGINE LIGHT WAS ALSO RELATED TO STRETCHED TIMING CHAINS WHICH WERE REPLACED SINCE FIRST ISSUE REQUIRED THE ENGINE BE REMOVED FOR REPAIRS TO BE MADE. I NOTICED MANY COMPLAINTS ONLINE FOR TRANSMISSION ISSUES AND SAW RECALLS FOR 2007 ACADIA'S BUT NOT 2008, IN MY OPINION 2008 SHOULD ALSO BE INCLUDED. TOTAL BILL $2,960 WITH TWO 10% DISCOUNTS FROM DEALER SINCE THEY FELT BAD FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761654September 4, 2015
AIR BAGS
AIR BAG LIGHTS ON DASH CAME ON SAYING "SERVICE AIRBAG", TOOK TO MY MECHANIC AND HE READ THE CODES WHICH CAME BACK AS 20 & 81 FOR THE MAIN PASSENGER SIDE AIRBAG. HE SAID IT MEANS IT'S NOT GETTING A READING AND POSSIBLE SOLUTIONS WERE EITHER THE SENSOR OR MODULE FOR THE AIRBAG NEEDING REPLACEMENT. HE ADVISED ME IT WAS VERY DANGEROUS BECAUSE THE AIRBAG IS ESSENTIALLY NOT WORKING AND IF AN ACCIDENT WERE TO OCCUR THAT IT WOULD PROBABLY NOT DEPLOY. HE ALSO STATED ONLY A CERTIFIED DEALERSHIP COULD FIX IT AND THEY WANT $150 JUST TO DIAGNOSE THE PROBLEM EVEN THOUGH I'VE ALREADY HAD IT DIAGNOSED. I FEEL ANYTHING HAVING TO DO WITH AIRBAGS ON A VEHICLE SHOULD BE TAKEN CARE OF BY THE MANUFACTURER WHETHER OR NOT THE VEHICLE IS UNDER WARRANTY, ESPECIALLY SINCE NO ONE WILL REPAIR THEM BESIDES A DEALERSHIP AND THAT IS A HUGE SAFETY ISSUE. PEOPLE CAN DIE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761179September 3, 2015
STEERING
AT LOW RATES OF SPEED WHEN MAKING A LEFT OR RIGHT TURN THE CAR LOSES POWER STEERING FOR A COUPLE SECONDS THEN REENGAGES. THIS CAUSES YOU TO OVER STEER ONCE THE POWER STEERING REENGAGES WHICH ON SEVERAL OCCASIONS CAUSES NEAR ACCIDENTS WITH OTHER CARS ON THE ROAD. THE PROBLEM IS OCCURRING MUCH MORE FREQUENTLY NOW AND WE ARE TAKING IT TO THE DEALER TOMORROW. WE HAVE HAD THE RACK AND PINION LOOKED AT AND REPLACED BY THE DEALER ON SEVERAL OCCASIONS BECAUSE OF LOW WHINING NOISES AT LOW SPEEDS AND OTHER PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760956September 2, 2015
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2014 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TREAD ON THE SIDEWALL OF ALL FOUR TIRES WERE CRACKED. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V044000 (TIRES). THE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,537.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760786September 1, 2015
AIR BAGS
MASSIVE AIR BAG FAILURE, NOTICE THAT ALL AIR BAGS ARE NOT FUNCTIONING. TWO FRIENDS THAT HAVE SAME VEHICLE HAVE SAME FAILURE. TOLD THAT PASSENGER WEIGHT SENSOR OR WIRING FAILURE WILL CAUSE MASSIVE FAILURE OF AIR BAGS. THIS SEAMS TO BE A SAFETY PROBLEM AND NEEDS TO BE ADDRESSED., 2 OUT OF 3 HAVING THE SAME FAILURE SEEMS EXCESSIVE AND OF NATIONAL CONCERN. PLEASE ADDRESS THIS AND LET ME KNOW I DON'T WANT MY DAUGHTER DRIVING WITHOUT PROPER AIR BAGS, TOLD COST MAY BE IN EXCESS OF $1100.00 AND THE CAR HAS APPROXIMATELY 74,000 MILES. 2ND ITEM: REAR ELECTRIC HATCH ON CLOSING HAS A LOUD CLUNK JUST BEFORE CLOSING, LAST 2 INCHES LIKE SOMETHING IS BINDING OR ABOUT TO BREAK. THIS IS A LOWER PRIORITY UNLESS IT IS POSSIBLE FOR THE HATCH TO OPEN GOING DOWN THE HIGHWAY . THE OTHER ACADIA TESTED DID NOT HAVE THE HARD CLUNK [METAL TO METAL SOUND] ON CLOSING, THIS HAS EXISTED ALMOST FROM HER NEW PURCHASE OF THE ACADIA, DEALER TOLD US NOTHING TO BE CONCERNED ABOUT THEY HAD SEEN IT BEFORE. THANK YOU FOR MAKING IT EFFECTIVE TO MAKE A SAFETY REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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