GMC Acadia Complaints

5,595 consumer complaints on file.

#10787832November 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE TRANSMISSION WAS SLOW TO CHANGE GEARS AND THERE WAS AN ABNORMAL NOISE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER AND TEST DRIVEN, BUT THE DEALER WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE AFTER HAVING THE VEHICLE FOR LONGER THAN A WEEK. THE CONTACT INDICATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787536November 1, 2015
EXTERIOR LIGHTING
DAYTIME RUNNING LIGHTS BULB MELTING, BOTH LEFT AND RIGHT SIDE, RESULTING IN BURNING OF HEADLIGHT HOUSING. BULB CAN NO LONGER BE HELD IN PLACE BECAUSE MOUNTING FIXTURE IS MELTED AWAY. THE EXISTING BULBS ARE MADE OF PLASTIC. I BELIEVE THE FILAMENT IS OVERHEATING THE PLASTIC BULB AND CAUSING A POTENTIAL FIRE HAZARD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10787216October 30, 2015
ENGINE
IN 2010 I NOTICED AN OIL LEAK FROM THE FRONT OF ENGINE. AFTER SEEING THE NOTICE ON THE INTERNET ABOUT OIL LEAKS CAN CAUSE ENGINE FIRES I BECAME CONCERNED. PLEASE ADVISE! THANKS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787059October 29, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FELL ON THE PASSENGER OF THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787084October 29, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE REAR LIFTGATE FAILED TO OPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786638October 28, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CURRENT RECALL STATES: "THE AFFECTED VEHICLES, EQUIPPED WITH THE POWER LIFTGATE OPTION, HAVE GAS STRUTS THAT HOLD THE POWER LIFTGATE UP WHEN OPEN. THESE STRUTS MAY PREMATURELY WEAR AND THE OPEN LIFTGATE MAY SUDDENLY FALL." MY VEHICLE IS CURRENTLY HAVING THIS PROBLEM. THE BACK LIFT GATE WILL OPEN AND THEN WITH GREAT FORCE CLOSES DOWN QUICKLY. THIS IS AN EXTREME SAFETY CONCERN AS I WAS STRUCK BY IT ON MONDAY 10/26/2015 WHEN THE PROBLEM INITIALLY OCCURRED. AFTER SPEAKING WITH GMC THERE IS CURRENTLY NO RESOLVE. THIS IS A HUGE SAFETY CONCERN AS I HAVE TWO YOUNG CHILDREN, AND NO RESOLUTION IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10786721October 28, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHEN THE REAR LIFTGATE WAS OPENED, IT CLOSED EXTREMELY FAST WITHOUT BEING PROMPTED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,400. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786295October 27, 2015
ENGINE
THE CAR WOULD NOT SPEED UP. I WAS DRIVING ON A HEAVILY TRAFFICKED ROAD (PENDLETON PIKE) IN INDIANAPOLIS, IN. AFTER PASSING SUNNYSIDE ROAD, IT WENT FROM 40 MPH TO 25 MPH IN A MATTER OF SECONDS. I HIT THE ACCELERATOR MULTIPLE TIMES, BUT IT WOULD NOT SPEED UP. I TURNED MY HAZARD LIGHTS ON. I PANICKED! I WAS BARELY ABLE TO PULL INTO A STARBUCKS PARKING LOT AND SHUT THE CAR OFF. I WAITED TEN SECONDS EXACTLY, AND THEN TURNED IT BACK ON. IT WAS FINE AFTER THAT PROCEDURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786355October 27, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO OPEN. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786470October 27, 2015
ELECTRICAL SYSTEM
WATER ON THE PASSENGER AND DRIVERS SIDE FLOOR CAUSING MULTIPLE ELECTRICAL ISSUES. VEHICLE WAS PARKED ON MY DRIVEWAY. RAIN OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786472October 27, 2015
ELECTRICAL SYSTEM
WATER ON PASSENGER AND DRIVERS SIDE FLOOR. RAIN OVERNIGHT. PARKED ON MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786486October 27, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 04/04/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785994October 26, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN. IN ADDITION, THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PARTS. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786048October 26, 2015
SEAT BELTS
ON OCTOBER 8, 2015, OUR FAMILY WAS DRIVING ON I-85 NEAR HUNTERSVILLE, NC. WE WERE IN OUR 2015 GMC ACADIA, WHICH WE'D BOUGHT NEW IN AUGUST. WE WERE IN STEADY, MOVING TRAFFIC. THE CABIN WAS QUIET; I WAS DRIVING, MY WIFE WAS IN THE PASSENGER SEAT, AND OUR TWO CHILDREN (AGES 9 AND 7) WERE IN THE SECOND ROW CAPTAIN'S CHAIRS. BOTH CHILDREN WERE WATCHING THEIR IPADS. SUDDENLY WE HEARD WHAT SOUNDED LIKE A PISTOL BEING FIRED INSIDE THE CABIN, FOLLOWED INSTANTLY BY OUR 7 YR OLD SON ('SON') SCREAMING AND YELLING, 'IT HURTS, IT HURTS.' MY WIFE AND I BOTH TURNED AROUND AND SAW SON CLUTCHING HIS LOWER BACK. I NEGOTIATED THE CAR TO THE SHOULDER AND SAW THAT THE ENTIRE HOUSING/CASING OF HIS SEATBELT BUCKLE HAD SPONTANEOUSLY EXPLODED. THE BUCKLE WOULDN'T UNLATCH, BUT MY WIFE GOT HIM OUT OF THE SEAT AND EXAMINED HIM. HE HAD A PUNCTURE/GASH IN HIS LOWER BACK, WHERE SOME OF THE SHRAPNEL HAD HIT HIM. WE FOUND BOTH PLASTIC AND METAL SHARDS IN THE CAR. TO GIVE YOU AN IDEA OF THE FORCE THE EXPLOSION CAUSED, THERE WAS ALSO A 2-4 INCH HOLE IN THE INTERIOR DOOR'S PANELING. ONLINE RESEARCH SUGGESTS THAT A PRETENSIONER MAY HAVE MALFUNCTIONED; A GMC SERVICE MANAGER STATED THAT THE SECOND-ROW CAPTAIN CHAIR SHOULD NOT HAVE A PRETENSIONER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10786117October 26, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT AFTER THE REAR LIFTGATE WAS OPENED, THE LIFTGATE CLOSED INDEPENDENTLY. THE CONTACT SUSTAINED AN ARM INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10786162October 26, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785291October 22, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE LIFEGATE FAILED TO OPEN. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THERE WAS NO REMEDY TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,652.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783625October 20, 2015
AIR BAGS, SEAT BELTS
IN SEPTEMBER 2014, RECALL #14187 WAS PREFORMED AND REPAIR ON MY VEHICLE. HOWEVER NOW IS SEPTEMBER OF 2015, WHILE DRIVING MY VEHICLE, THE SERVICE AIRBAG LIGHT STARTED COMING ON. TOOK TO DEALERSHIP TO LOOK AT UNDER AIR BAG LIGHT SPECIAL COVERAGE AND WAS TOLD IT WAS NOT COVERED. ISSUE FOR THE SERVICE AIRBAG LIGHT I WAS TOLD IS DUE TO THE FRONT SEAT BELT RETRACTOR ON THE DRIVER SIDE. CALL GM TO COMPLAIN. WAS TOLD ORIGINAL RECALL WAS REPAIRED. IT SEEMS THAT THIS IS STILL AN ISSUE EVEN AFTER THE RECALL WAS DONE. NOW IT IS THE SEAT BELT RETRACTOR INSTEAD OF THE TENSIONER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783714October 20, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE PARKED, THE VEHICLE'S REAR LIFTGATE WAS UP. WHEN THE CONTACT PLACED SOMETHING IN THE REAR OF THE VEHICLE, THE LIFTGATE COLLAPSED AND STRUCK HER. THERE WERE NO INJURIES. THE LIFTGATE WAS ABLE TO BE OPENED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE GAS STRUTS THAT HOLD UP THE LIFTGATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 1/20/16 LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783722October 20, 2015
STEERING
MY POWER STEERING IS LEAKING. SOME RECALLS HAVE BEEN MADE ON OTHER VEHICLES BUT NOT MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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