GMC Acadia Complaints

5,595 consumer complaints on file.

#10914037October 5, 2016
AIR BAGS
I HAVE A CHECK AIRBAGS ON MY DISPLAY PANEL WHEN IBROUGHT MY CAR TO THE GM DEALER THEY TOLD ME I HAD TO REPLACE THE HARNESS UNDER MY SEAT. I INQUIRED IF THERE WAS A RECALL ON THIS AND THE DEALERSHIP TOLD ME NO. I SEE NOW THAT THERE IS A RECALL ON THIS BUT THAT MY VEHICLE IS NOT COVERED BY IT. I AM HOPING THAT YOU COULD DIRECT ME ON HOW I CAN GET GM TO CORRECT THIS PROBLEM UNDER YOUR RECALL ORDER SO I WOULD NOT HAVE TO PAY TO CORRECT THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911123October 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE DEALER DIAGNOSED THAT THE AIR BAG WARNING SENSOR NEEDED TO BE REPLACED. THE AIR BAG WARNING SENSOR WAS REPLACED; HOWEVER, THE FAILURE RECURRED. WHILE THE VEHICLE WAS BEING REPAIRED FOR THE THIRD TIME, THE REAR AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911296October 3, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE SUN ROOF DRAIN LINE SHIFTED AND LEAKED WATER DOWN THE HEADLINER. THE FAILURE FLOODED THE DRIVER SIDE OF THE VEHICLE, SIDE AIR BAG, AND VISOR WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE SUN ROOF DRAINED CUBE SHIFTED AND NEEDED TO BE REPLACED. ALSO, THE CARPET AND PANEL OF THE DRIVER SIDE HAD MOLD AND NEEDED TO BE TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911356October 3, 2016
AIR BAGS
SERVICE AIRBAG APPEARS IN MESSAGE CENTER HAS BEEN COMING ON FOR THE PAST YEAR. WHEN FRONT SEAT PASSENGER SITS IN SEAT AND VEHICLE IS MOVING THE AIRBAG LIGHT WILL GO/OFF AND THE SERVICE AIRBAG APPEARS. SENSOR NOT WORKING PROPERLY, SHOULD BE RECALLED. HAS BEEN OCCURRING MORE FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911025October 2, 2016
AIR BAGS, UNKNOWN OR OTHER
RECENTLY WE HAD A LOT OF RAIN AND I NOTICED IT ONCE BEFORE WHEN IT RAINS CONSTANTLY WATER ENTERED THE INSIDE OF THE CAR. HAD THE CAR CHECKED EVERYTHING SEEMED OKAY BUT ON 2 OCTOBER 2016 THE RAIN WAS COMING IN THE CARE THROUGH THE AIRBAGS AND WHEN I TURNED THE CAR OFF THE ENGINE KEPT RUNNING. THE FOLLOWING MORNING NO RAIN BUT THE CAR WOULDN'T START AND THE KEY GOT STUCK IN THE IGNITION. I FIND THIS TO BE COSTLY WHEN THE BATTERY NOT EVEN A YEAR OLD. JUST NEED TO HAVE THIS ISSUE RESOLVE BECAUSE PUTTING MY CAR IN A GARAGE ON RAINY DAYS IS NOT AN OPTION FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910726September 30, 2016
SEATS
THE DRIVERS SIDE FRONT SEAT HAS SOMETHING LOOSE UNDER THE LEATHER. THERE IS SOMETHING THAT MOVES WHEN YOU GO AROUND TURNS OR STOPS. IT ALSO MAKES NOISES AND POPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910809September 30, 2016
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND THE VEHICLE WAS UNABLE TO BE DRIVEN OVER 40 MPH. THE STABILITY TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, "ENGINE HOT" AND "A/C OFF" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS COASTED OVER TO THE SHOULDER OF THE ROAD AND TURNED OFF. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE AND WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE DEALER REPLACED THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THEY ALSO HAD CAMPAIGNS THAT NEEDED TO BE ADDRESSED. THE TIMING CHAIN NEEDED TO BE REPLACED, THERE WAS A LOSS OF POWER STEERING ASSIST, AND THE TRANSMISSION CUTLET LEAVE PLATE FAILED. THERE WERE NO RECALLS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910550September 29, 2016
POWER TRAIN
WHEN I NEED TO DRIVE FROM A SLOW SPEED TO A HIGH SPEED LIKE WHEN ENTERING A FREEWAY THE RPM'S START GOING CRAZY. WHEN I PRESS ON THE GAS THE CAR BARELY MOVES AND THE RPM'S GO WAY UP AND DON'T STOP UNTIL I PULL OVER. I HAD A CAR BEHIND ME THAT ALMOST CRASHED INTO ME BECAUSE MY VEHICLE WOULD NOT ACCELERATE. I TOOK IT TO A REPAIR SHOP AND WAS TOLD THAT IT NEEDS A NEW TRANSMISSION AND THIS VEHICLE IS KNOWN FOR HAVING A BAD TRANSMISSION. TURNS OUT THAT THERE WAS A RECALL FOR THE SAME ISSUE ON THE 08-09'S AND MINE IS A 2010 THAT RECALL WAS #14404 SPECIAL COVERAGE TRANSMISSION CLUTCH WAVE PLATE. I AM SURE THAT THIS ONE NEEDS TO BE RECALLED AS WELL. THIS IS A HUGE SAFETY HAZARD SOMEONE COULD GET HURT REALLY BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910150September 28, 2016
FUEL/PROPULSION SYSTEM
CHASSIS ELECTRONIC CONTROL MODULE INTERNAL CONTAMINATION - GMC RECALL 14515 - THIS IS A RECALL ON A LOT OF GM CARS AND TRUCKS WHICH INCLUDES THE 2012 GMC ACADIA BUT MY VIN DOESN'T QUALIFY. THIS CONTROL MODULE IS EXPOSED TO WATER AND ALL OF THE ELEMENTS WHICH IS WHY THERE IS A RECALL. OURS FAILED YESTERDAY AT HIGHWAY SPEEDS AND THE CAR DIED AT 60 MPH. WE WERE LUCKY TO BE HEADING TO THE EXIT WHEN IT DIED AND NOT INVOLVED IN A CRASH. I'VE SPOKEN TO 3 GMC SERVICE CENTERS IN THE AREA AND THE GMC ASSISTANCE CENTER AND THEY TELL ME THAT MY VIN DOES NOT HAVE ANY RECALLS. VERY DANGEROUS SITUATION THAT OCCURRED AND ALL OF THESE VEHICLES NEED TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909865September 27, 2016
POWER TRAIN, UNKNOWN OR OTHER
MY COMPUTERS AND CELL PHONES WERE HACKED AND THE HARASSMENT DIDN'T STOP UNTIL I DISCONNECTED ONSTAR . I NEVER HAD A ACCOUNT TO THIS . TRANSMISSION WENT OUT DURING THE HARASSMENT THEY KNEW AND HEARD EVERYTHING I DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910091September 27, 2016
POWER TRAIN, SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED, THE BRAKES SEIZED, AND THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909672September 26, 2016
ENGINE, POWER TRAIN
MY VEHICLE HAS 136,000 MILES AND THE TIMING CHAIN IS OUT, I HAVE HAD TO HAVE THE FRONT PASSENGER AXLE REPAIRED, THERE IS AN OIL LEAK. I HAD THE VEHICLE CHECKED WHILE UNDER WARRANTY BECAUSE THE CHECK ENGINE LIGHT WOULD COME ON, THE SERVICE DEPARTMENT SAID IT WAS BECAUSE THE GAS CAP WASN'T TIGHTENED. NOW I HAVE NO WARRANTY AND THE TIMING CHAIN NEEDS REPLACED. THE FIRST DAY I DROVE MY VEHICLE THE BRAKE SYSTEM FAILED, IT WAS BRAND NEW. IT HAD HAD SEVERAL RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908926September 23, 2016
AIR BAGS
SERVICE AIR BAG LIGHT COMES ON AND OFF INTERMITTENTLY. THE FREQUENCY IS UNPREDICTABLE AND IT MAY BE WEEKS IN BETWEEN OCCURRENCES. IT WILL COME ON AND GO OFF SOMETIMES WHEN THE VEHICLE IS STATIONARY OR SOMETIMES WHEN IT IT IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908180September 20, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT THE BRAKES WERE NOT CONSISTENT AND MADE IT DIFFICULT TO STOP THE VEHICLE. WHILE AT A RED LIGHT, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO ANOTHER DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE DEALER TO SEND THE VEHICLE HOME, IF THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,036.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908332September 20, 2016
STEERING
THERE IS AN ONGOING AND UNRESOLVED ISSUE CONCERNING THE POWER STEERING RACK AND PUMP ON GM LAMBDA CHASSIS VEHICLES. THE VEHICLE WILL INTERMITTENTLY AND UNPREDICTABLY LOSE POWER STEERING ASSIST CREATING AN INCREDIBLY DANGEROUS SITUATION. WHILE UNDER WARRANTY THE FACTORY QUIETLY SUPPORTED MULTIPLE REPAIRS OF THE SAME COMPONENTS- RATHER THAN RECALL THIS SITUATION GM CHOSE TO CONTINUE TO USE THEIR SUPPLY OF DEFICIENT COMPONENTS WHILE THEY SEEMED TO "WAIT OUT" THE WARRANTY AND THUS NO LONGER BE LIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908064September 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
1) A TRANSMISSION SWITCH PLATE ERROR - WARRANTY REPAIR (GMC NEVER PAID MY HOTEL/RENTAL CAR CLAIM. ON HWY WITH FAMILY. 2) TRANSMISSION ISSUE - PAID CLOSE TO $2000. I ASKED IF THIS WOULD LEAD TO TRANSMISSION FAILURE; THEY TOLD ME NO, CAR WOULD BE GOOD TO GO.THE PERSON WHO HELPED ME NO LONGER WORKS AT THE EL PASO DEALERSHIP WHEN I REPORTED HE TRIED TO OVERCHARGE ME. DRIVING ON HWY IN EL PASO WITH KIDS. 3) TRANSMISSION - PAID $4000+ FOR TRANSMISSION (GMC CLAIMS NOT RELATED TO THE PREVIOUS REPAIR); DISCUSSED WITH SERVICE DEPT IF WE SHOULD SPEND MORE MONEY ON THE CAR...THEY TOLD ME THE NEW TRANSMISSION WOULD WORK. (MILEAGE WAS 125K) THE TRANSMISSION FAILED WHILE MOVING FROM EL PASO TO COLORADO SPRINGS...NO SAFE PLACE TO STOP. 4) 2 MOS LATER (NOW) - CLAIM THE TIMING BELT FAILED AND RH TIE RODS NEED REPAIR AND THEY SAY I DECLINED A REPAIR. I NEVER DISCUSSED THIS NEEDED REPAIR AND THE POSSIBILITY OF A $2600 REPAIR FOLLOWING THIS $4000 REPAIR...SO IF THEY MENTIONED IT, THEY NEVER SAID YOU HAVE $6600 WORTH OF WORK IN FRONT OF YOU. I ALREADY WAS CONCERNED ABOUT PAYING $4000 AFTER PAYING $2000. IT HAPPENED ON HIGHWAY. GMC IS MORE THAN AWARE OF THESE ISSUES WITH THEIR CARS AND THEY ARE LEAVING THEIR CUSTOMERS TO DEAL WITH IT. I HAVE A 2002 GMC ENVOY AND NEVER PAID ANYTHING CLOSE IN REPAIRS. THERE ARE SERIOUS PROBLEMS WITH THIS MAKE AND MODEL. WE ARE ALSO A MILITARY FAMILY WHO TRAVELS QUITE A BIT. WE STARTED GETTING ERRORS ON ROAD TRIPS AND WE EVEN HAD THE ORIGINAL WARRANTY REPAIR WHILE WE WERE OUT OF TOWN, CAUSING US TO BE STRANDED ON THE SIDE OF THE HIGHWAY IN THE WASHINGTON DC AREA WHEN OUR CAR JUST STOPPED. GMC IS SHOWING A TOTAL DISREGARD FOR ITS CUSTOMERS. THEY ARE AWARE OF THESE ISSUES AND THEY ARE NOT TAKING ANY RESPONSIBILITY FOR THEM. THEY ARE PUTTING THEIR CUSTOMERS IN PHYSICAL DANGER AND WREAKING HAVOC ON OUR FINANCES. THIS IS DISGUSTING AND UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907310September 16, 2016
AIR BAGS
WE HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR ITEMS RELATED TO THE AIR BAG SYSTEM RECALLS SINCE 2015. AT ONE POINT WE WERE ASKED TO TURN THE CAR OFF AND SEE IF THE LIGHT GOES OUT ONCE THE CAR IS RE-STARTED. WELL, THE AIR BAG LIGHT IS BACK ON AND ONCE AGAIN IT WON'T GO OUT. I AM WAITING FOR IT TO RANDOMLY DEPLOY WHILE MY WIFE OR MYSELF ARE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907304September 16, 2016
ELECTRICAL SYSTEM
THE ACADIA HAS BEEN MAKING A CLICKING NOISE FOLLOWED BY NO SOUND ON THE RADIO OR BLINKERS. THERE WAS WATER IN WIRE HARNESS IN THREE OF THE DOORS, WHICH SHOULD NOT BE OCCURRING.THIS ALL TOOK PLACE WHILE IN PARK. AND NOW WHILE RUNNING OR NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906904September 15, 2016
POWER TRAIN
TRANSMISSION FAILURE AT 105,000 MILES CAR IS BEING REPAIRED BOBS TRANSMISSION, GRAND RAPIDS, MICHIGAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906437September 14, 2016
ENGINE
I NOTICED A LEAK IN MY DRIVEWAY UNDER MY 2008 ACADIA. I IMMEDIATELY TOOK IT TO DEALERSHIP SO THEY COULD FIND OUT WHERE IT WAS LEAKING. THEY FOUND THE ENGINE LEAKING IN SEVERAL PLACES INCLUDING THE FRONT COVER. IN ADDITION TO THE ENGINE LEAKING, THEY ALSO FOUND THE WATER PUMP TO BE LEAKING AND IN NEED OF BEING REPLACED. WHILE PUTTING NEW SEALS IN THE ENGINE, THEY FOUND THAT THE TIMING CHAINS WERE SHOWING SIGNS OF WEAR AS WELL. ALL IN ALL, THE CAR NEEDED SEVERAL SEALS REPLACED, THE TIMING CHAINS REPLACED, THE WATER PUMP REPLACED, AND THE POWER STEERING PUMP REPLACED. THE CAR ONLY HAS 73000 MILES ON IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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