GMC Acadia Complaints

5,595 consumer complaints on file.

#10919182October 26, 2016
AIR BAGS, ELECTRICAL SYSTEM
I HAVE AN AIRBAG WARNING LIGHT ON AND AND A MESSAGE ON THE DISPLAY. TOOK TO DEALER AND THE SAID THEY ALREADY PERFORMED THE RECALL THAT WAS ON THE VEHICLE AND WANTED TO CHARGE ME $675 TO OPEN UP THE DASH AND SEE WHAT IS WRONG. THE CODE THAT COMES UP IS TOO HIGH RESISTANCE IN AIRBAG SYSTEM. I AM FILING THIS COMPLAINT FOR TWO REASONS, ONE IS HOW DO I KNOW THEY ACTUALLY PERFORMED THE PROCEDURE IN THE FIRST PLACE AND,TWO CAN'T IT BE DEFECTIVE AGAIN. MY CONCERN IS SAFETY IN NATURE THAT MY AIRBAG WON'T OPEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918731October 25, 2016
ELECTRICAL SYSTEM, POWER TRAIN
CHECK ENGINE LITE GOES ON AND OFF APPEARS TO BE TIMING CHAIN. WE HAVE A 2008 GMC ACADIA THAT HAS HAD OVER $4000.00 IN REPAIRS SINCE WE PURCHASED IT IN 2010. THE MOST CURRENT IS THAT THE TIMING CHAIN NEEDS TO BE REPLACED AT THE COST OF $3500.00. I HAVE READ ALL 167 COMPLAINTS FROM OTHER CUSTOMERS POSTED ON THE CONSUMER AFFAIRS WEBSITE REGARDING THE 2007-15 GMC ACADIA. I COMPILED A LIST OF ALL REPORTED PROBLEMS BY YEAR/MAKE OTHER CUSTOMERS REPORTED ON THEIR ACADIAS. GMC HAS EXTENDED WARRANTY FOR THE TIMING CHAIN FOR 2007 AND 2009, NOT 2008 THOUGH. ALL OF OUR PREVIOUS REPAIRS HAVE BEEN REPORTED BY OTHERS ALSO. 2 OF MY REPAIRS HAD RECALLS AFTER WE HAD PAID FOR THE REPAIR. HAVE BEEN REIMBURSED BY GMC FOR PARTS ONLY FOR STABILIZER KIT, POWER STEERING PUMP ASSEMBLY AND RACK N PINION BUT NOT THE LIFTGATE YET. I CONTACTED GMC CUSTOMER CARE REQUESTING THEY LOOK INTO INCLUDING THE 2008 BUT WAS TOLD IT ISN'T INCLUDED AND ALL THEY COULD DO IS GIVE US A $2000.000 VOUCHER FOR A NEW OR LEASED GMC. (CASE #8-1702070910) I TRIED TO CONTACT GMC AT A HIGHER LEVEL ([email protected]) SENDING THEM A REQUEST TO REVIEW 2008 RECALLS FOR SWAY BAR END LINKS. FRONT AND BACK ROTORS, SUN ROOF LEAKING, FRONT GAS STRUTS, PURGE VALVE, VENT CONTROL SOLENOID AND AMPLIFIER. INCLUDED A COPY OF MY REPAIR LOG AND SUMMARY OF COMPLAINTS ON CONSUMER AFFAIRS FOR 2007-15 ACADIAS. THEY RESPONDED WITHIN 36 HOURS BY HAVING TIFFANY (THE ORIGINAL CONTACT AT GMC) TELLING AGAIN ALL THEY CAN DO IS THE $2000.00 VOUCHER. SO I CAN ONLY ASSUME THEY DID NO RESEARCH AT ALL AND I'M OUT OF LUCK. I THINK GMC NEEDS TO BE HELD RESPONSIBLE FOR THEIR PRODUCTS AND CUSTOMERS AND NOT TELL ME THEY A MAN MADE PRODUCT, THEY DON'T LAST FOREVER. THANK YOU FOR YOUR TIME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918574October 24, 2016
AIR BAGS, SERVICE BRAKES, ENGINE
DRIVING UP ON THE HILL THE CAR JERKED AND SHAKES. PASSENGER FEELS IT. IT'S DISPLAYING SERVICE BRAKE SYSTEM JUST UNDER A YEAR AFTER IT WAS DONE. IT'S NOW DISPLAYING, STABILITRAK AND CONTROL TRACTION. AFTER STOPPING FOR A RED LIGHT UPON THE DEPARTURE THE CAR SHAKES AND JERKS. WHEN IT RAINS REAL HARD, I HAVE A LEAK ON THE PASSENGER DOOR. I FEEL LIKE THE CAR FALLS APART LIGHT AFTER LIGHT. SOME PEOPLE SAYS ITS TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918646October 24, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING 60 MPH, THE OIL PRESSURE GAUGE NEEDLE FLUCTUATED AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION FUSE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918133October 23, 2016
EXTERIOR LIGHTING
LOW BEAM HEAD LIGHT CONNECTOR IS HEATING UP TOO MUCH AND BURNING. MELTING HEAD LAMP REFLECTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918084October 22, 2016
ENGINE
MY 2011 GMC ACADIA WOULD NOT START ONE MORNING. WE PUT A BATTERY CHARGER ON IT. IT STARTED BUT HAS A PINGING SOUND. WE CHECKED THE OIL. THE OIL WAS READING LOW. WE ADDED 3 QTS OF OIL. WE HAD AUTO REPAIR SHOP CHANGE OIL AND INSTALL NEW BATTERY. I STILL NOTICED THE PINGING SOUND. THAT EVENING, AS I WAS DRIVING THE ENGINE STARTED MAKING TERRIBLE SOUNDS AND LOOSING POWER. I STOPPED DRIVING AND HAD IT TOWED TO DEALER. THEY SAID THE ENGINE WAS BLOWN. I HAD NO WARNING LIGHTS COME ON AT ALL. THE DEALER IS TELLING ME IT IS MOST LIKELY THE TIMING CHAIN. THE ACADIA IS ONLY 5 YRS OLD WITH 116K MILES. THIS SHOULD NOT BE HAPPENING TO THIS NEW OF CAR. I HAVE SPOKEN TO SEVERAL MECHANICS AND THEY ALL SAY THIS IS A KNOWN ISSUE WITH THE ACADIA AND THIS SHOULD BE A RECALL OR WARRANTY ISSUE. EQUALLY FRUSTRATING, I BOUGHT A WARRANTY THAT I WAS TOLD WAS AN "EXTENDED WARRANTY" THAT I THOUGHT WOULD LOVER IT NOW I'M BEING TOLD THE WARRANTY WAS FROM THE DATE OF PURCHASE WHICH IS NOT WHAT THE SALESMEN TOLD ME WHEN I BOUGHT IT. I FEEL TOTALLY TAKEN ADVANTAGE OF AS A WOMEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917990October 21, 2016
ELECTRICAL SYSTEM
I PURCHASED A USED CERTIFIED 2014 ACADIA 4 MONTHS AGO. SINCE THE SECOND WEEK OF HAVING IT THE TRUCK SHUTS OFF FOR NO REASON. HAPPENS WHEN DRIVING AT A SLOW RATE. EXAMPLES ARE PULLING OUT OF DRIVEWAY, AFTER BEING STOPPED AT A STOP SIGN, DRIVING THROUGH A PARKING LOT, GOING UP OR DOWN AN INCLINE. THE TRUCK STUTTERS AND EITHER SHUTS OFF OR CATCHES ITSELF. I HAVE BROUGHT IT TO THE DEALERSHIP MORE THAN 3 TIMES AND IT'S NEVER FIXED. MY VIN IS NOT LISTED IN THE STALLING OR IGNITION SWITCH RECALL. IT STARTED INTERMITTENTLY BUT NOW IT'S EVERYDAY ALTHOUGH DEALERSHIP SAYS THEY CAN'T DUPLICATE WHAT I'M DESCRIBING. IT HAS STOPPED AT A STOP LIGHT AND I HAD TO HURRY UP AND HIT THE HAZARD LIGHTS SO I HAD TIME TO PUT IT IN PARK AND RESTART THE ENGINE. HOWEVER AS LONG AS I'M DRIVING ON THE FREEWAY IT'S FINE. JUST WHEN I'M GOING LESS THAN 35 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917758October 21, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. ON SEVERAL OCCASIONS, THE SUN ROOF LEAKED AND CAUSED WATER DAMAGE TO THE CARPET AND ROOF HEADLINER. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRAIN TUBES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917506October 20, 2016
STEERING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING 10 MPH OR LESS, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE OPERATES NORMALLY AT SPEEDS ABOVE 10 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917623October 20, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
FRONT SUNROOF LEAKS AND FILLS UP FLOORBOARDS WITH WATER. KNOWN ISSUE WITH SUNROOF DRAINS CLOGGING AND POORLY SEALED SUNROOF DESIGN. FLOORBOARDS HOLD ELECTRICAL EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917304October 19, 2016
EXTERIOR LIGHTING
THE 2017 GMC ACADIA DOES NOT HAVE ANY TURN SIGNAL INDICATORS THAT ARE VISIBLE ON THE SIDE OF THE VEHICLE. THE TURN INDICATOR IS EMBEDDED IN THE HEADLIGHT AND IS NOT VISIBLE TO VEHICLES ALONG SIDE OR PERPENDICULAR TO THE ACADIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916702October 18, 2016
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
MOTOR STOPS RUNNING WHILE IN MOVEMENT IN GEARS OF FORWARD AND REVERSE. DRIVER HAS NO CONTROL OF THE CAR. STEERING WORKS BUT NO BREAKS OR POWER TO POWER TRAIN. MOTOR JUST SHUTS DOWN WITH OUT ANY NOTICE. THIS HAPPENS WHILE IN MOVEMENT ON PUBLIC ROADS, FREEWAYS AND WHILE PARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917228October 18, 2016
POWER TRAIN
2008 GMC ACADIA WITH JUST OVER 30,000 MILES STARTED JERKING A COUPLE DAYS AGO WHEN GEARS WOULD CHANGE FROM FIRST TO SECOND. I TOOK IT TO MY MECHANIC TODAY AND WHAT DO YOU KNOW - I NEED A NEW TRANSMISSION. I CAN'T BELIEVE THAT GMC HAS DONE NOTHING ABOUT THIS AFTER READING ALL OF THE COMPLAINTS. A $3000 REPAIR IF I'M LUCKY. MY CAR LOOKS LIKE NEW AND IS HARDLY DRIVEN - AND THE TRANSMISSION GOES OUT?? CRAZY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916617October 17, 2016
VEHICLE SPEED CONTROL
THERE IS AN AIR VENT LOCATED NEXT TO ACCELERATOR WITH FINS SLANTED DOWNWARDS. SHOES SUCH AS TENNIS SHOES HANG UP ON THE VENT AS YOU TRY TO RELEASE THE ACCELERATOR. HAVE TO PULL YOUR FOOT OUT OF THE HANG UP WHICH CAUSES DELAYS AND DISTRACTIONS. DEALER SAYS NO KNOWN FIX AND THAT THIS IS NOT IDENTIFIED AS A PROBLEM BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916625October 17, 2016
ELECTRICAL SYSTEM:HORN, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT IT TOOK A TREMENDOUS AMOUNT OF FORCE TO ENGAGE THE HORN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DESIGN OF THE HORN WAS NORMAL, AND NO FAILURE OR REPAIR WAS NEEDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916452October 17, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER WHERE A GMC MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 30,000. ..UPDATED 02/03/17 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916242October 15, 2016
STRUCTURE:BODY, SEATS
HEARING RATTLE SOUND FROM 2ND AND 3RD ROW FROM DAY1 FOR 2017 GMC ACADIA DENALI. PRIMARY SOURCE SEEMS(SOMETHING INSIDE) SEATS IN 2ND ROW AND MAY BE 3RD ROW. RATTLE CAN BE HEARD WHEN GOING OVER BUMPS OR BAD ROAD PATCHES ON USUAL CITY ROADS. SEEMS WHENEVER VEHICLE GOES OVER A BAD ROAD PATCH, 2ND/3RD ROW SEATS VIBRATE A LOT AND RATTLE SOUND CAN BE HEARD. SOMETIMES I CAN HEAR SLIGHT RATTLE FROM AROUND PASSENGER SIDE 1ST ROW DOOR AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915878October 13, 2016
STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING 30 MPH, THE POWER STEERING SEIZED WITHOUT WARNING, WHICH CAUSED THE CONTACT TO VEER OFF THE ROAD. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915888October 13, 2016
EXTERIOR LIGHTING
THE DAYTIME RUNNING LAMP ON THE DRIVER SIDE COMPLETELY MELTED AND BEGAN MELTING THE SURROUNDING CASING. THE OTHER DAYTIME RUNNING LAMP IS BEGINNING TO DO THE SAME THING. POSSIBLE FIRE HAZARD. THESE ARE THE ORIGINAL LAMPS WHEN I PURCHASED THE VEHICLE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914155October 6, 2016
STEERING
DRIVING SOUTH ON 27 AND TOOK THE ON RAMP TO 192, AND THE STEERING WOULDN'T TURN. I ALMOST RAN OFF THE SIDE OF THE ON RAMP. SO I JERKED THE WHEEL AND IT FINALLY TURNED. WHEN WE ARRIVED AT OUR DESTINATION. WHILE PULLING IN THE STEERING WENT OUT AGAIN AND ALMOST HIT THE MEDIAN. TRYING TO PULL INTO THE PARKING SPOT WHEN OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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