GMC Acadia Complaints

5,595 consumer complaints on file.

#10936687December 21, 2016
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING THE VEHICLE, THE WHEELS LOCKED UP IN 4WD MODE. THE DEALER DIAGNOSED THAT THE WHEEL DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936590December 20, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEATS
WITHIN 24 HRS OF BUYING THE VEHICLE MY EXHAUST SYSTEM FELL OFF GOING DOWN THE HIGHWAY. ALL THE LIGHTS BUT THE CHECK ENGINE LIGHT WORKS ON THE DASHBOARD. WHEN YOU STOP OR ACCELERATE THE DRIVER'S SEAT MOVES FORWARD OR BACKWARDS SLIGHTLY. TRACTION CONTROL DOES NOT WORK AFTER THE SECOND WEEK OF OWNING IT. WHEN RECEIVING FOR LOANER VEHICLES ALL OF THEM DID NOT HAVE WORKING ENGINE LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936621December 20, 2016
STEERING
OUR 2009 GMC ACADIA WAS TAKEN TO GMC DEALERSHIP ON DECEMBER 2, 2016 WITH NOISES COMING FROM ENGINE COMPARTMENT WHEN STEERING WHEEL WAS TURNED TO THE RIGHT OR LEFT, EITHER STANDING STILL OR MOVING. SERVICE TECHNICIAN ADVISED THAT THE STEERING GEAR NEEDED TO BE REPLACED, AND THE BILL WAS $1,466.00. THE ACADIA HAS 31,068 MILES ON IT, AND MY WIFE IS NOW AFRAID TO DRIVE THE CAR FOR FEAR THE STEERING MAY GO OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935969December 17, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
EVERYTIME IT RAINS THE PASSENGER FLOOR GETS WET. I CAN NOT SEE THE WATER COMING IN. HOWEVER, THE MAT AND FLOOR CARPET IS ALWAYS WET AFTER IT RAINS, EVEN IF THE FRONT PASSENGER DOOR HAS NOT BEEN OPENED OR EXPOSED TO THE RAIN. THIS HAS CAUSED MOLD TO GROW ON FLOOR MAT. THIS IS AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935620December 16, 2016
AIR BAGS
PASSENGER SIDE AIR BAG/ THE DEFECTIVEAIR BAG SENSOR IN THE PASSENGER SEAT WILL NOT TURN ON THE AIR BAG WHEN A PARSON IS IN THAT SEAT. THE GMC DEALER SAID THE CAR IS OUT OF WARRANTY, SO WILL NOT FIX THE PROBLEM AT NO COST. I BELIEVE THIS IS SAFETY ISSUE, GMC SHOULD REPAIR THIS SAFTY VIOLATION AT NO CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935338December 14, 2016
ENGINE
CHECK ENGINE LIGHT CAME ON AND I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP. THE SERVICE REPRESENTATIVE INFORMED ME THIS WAS A STRETCHED TIMING CHAIN ISSUE - A COMMON ISSUE WITH GMC ACADIAS. UPON SEARCHING THE INTERNET FOR ERROR CODE P0008 IT PULLS UP LOADS OF INFORMATION REGARDING THE ACADIA TIMING CHAIN ISSUE. IN FACT, MODEL YEARS 2007 THROUGH 2009 HAD AN EXTENDED WARRANTY ISSUED FOR THEM UP TO 120,000 MILES FOR THIS EXACT SAME ISSUE. MY VEHICLE IS A 2010 AND IS EXPERIENCING THE SAME ISSUE THAT WAS RECALLED, AND MY VEHICLE WAS MOST LIKELY MANUFACTURED DURING THE TIME THEY WERE EXPERIENCING TIMING CHAIN ISSUES. MY TIMING CHAIN FAILED AT ONLY 71,000 MILES, WELL BELOW THE RECOMMENDED TIMELINE. I CALLED GMC TO FILE A CLAIM AND SEE IF THEY WOULD COVER THIS UNDER SOME WARRANTY. I WAS TOLD BY THE REPRESENTATIVE THAT THEY WERE AWARE OF THESE PROBLEMS BUT SINCE I PURCHASED THE VEHICLE USED, THERE WAS NOTHING THEY WOULD DO FOR ME. I HAVE PERFORMED ALL MAINTENANCE ON THE VEHICLE AT THE RECOMMENDED INTERVALS AND STILL EXPERIENCED A FAILURE. THIS WAS AN EXTREMELY EXPENSIVE FIX THAT WAS UNACCEPTABLE SINCE IT SHOULD NOT HAVE HAPPENED IN THE FIRST PLACE. GMC SHOULD STAND BY THEIR PRODUCTS WHEN THEY ARE AWARE OF ISSUES LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934977December 13, 2016
STEERING
THE STEERING ON THE VEHICLE BEGAN TO ACT LIMITED AND TOUGH TO CONTROL. LAST WEEK WHEN TURNING THROUGH AN INTERSECTION, IT BECAME DIFFICULT TO CONTROL AND AVOIDED AN ACCIDENT ONLY DUE TO LOW RATE OF SPEED. PULLED THE OFF TO THE SIDE AND GOT THE VEHICLE OFF OF THE ROAD IMMEDIATELY AFTER THIS ISSUE. IF TURN WAS CONDUCTED AT A HIGHER RATE OF SPEED, IT COULD HAVE BEEN A PROBLEM. AFTER HAVING THE VEHICLE IN THE SHOP FOR THREE DAYS IT WAS DETERMINED THAT THERE WAS A MALFUNCTION OF THE POWER STEERING AND A BAD POWER STEERING PUMP. THIS WAS EXTREMELY FRUSTRATING FOR A VEHICLE WITH ONLY 70,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935041December 13, 2016
TIRES, WHEELS
I HAVE GOODYEAR FORTERA HL TIRES ON MY ACADIA AND STARTED HAVING PROBLEMS WITH THEM JUST AT 1 MONTH AFTER I LEASED MY CAR. THE FIRST PROBLEM WAS THAT I ENDED UP WITH A MAJOR FLAT TIRE & IT WAS JUST A BIG HOLE IN THE LARGE TREAD. SINCE THEN THE TIRES NEVER HOLD INFLATION...ALL OF THEM. I HYDROPLANE WHEN TURNING ON ROADS THAT ARE ONLY SLIGHTLY WET AND THE ENTIRE CAR SLIDES SIDEWAYS. I NOW NEED TO REPLACE THESE TIRES AT JUST 30,000 MILES WHEN THE SUPPOSED MILEAGE WARRANTY IS 60K. THERE WAS A RECALL FOR THIS EXACT TIRE BUT THE PRODUCTION RECALL ENDED AT JUST TWO WEEKS PRIOR TO WHEN MINE WERE PRODUCED. HOWEVER, MY TIRES ARE DOING THE SAME EXACT THINGS THAT THE RECALLED TIRES DID AND THESE SHOULD BE INCLUDED IN THE RECALL AS WELL. THE TREADS HAVE CRACKS, SPLITS AND PITS IN THEM JUST AS THE RECALLED TIRES AND HAVE ISSUES WITH PSI/INFLATION AS WELL. THEY ARE NOT SAFE TO DRIVE ON AND NEED REPLACED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935093December 13, 2016
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE
ADAPTIVE-CRUISE-CONTROL (ACC)/FORWARD COLLISION BRAKING(AVOIDANCE) SYSTEM APPLIED VERY STRONG BRAKES(TWICE) IN CERTAIN SCENARIO WHEN USING ACC, INCREASING THE CHANCES OF VEHICLE BEHIND REAR-ENDING. WHILE ACC IS ENABLED, SAY YOUR VEHICLE COMES TO FULLSTOP AS VEHICLE IN FRONT HAS COME TO A FULL STOP(SAY AT TRAFFIC SIGNAL) AND ACC APPLIES FULL BRAKES. TRAFFIC AHEAD STARTS MOVING AGAIN, BUT SINCE VEHICLE WON'T MOVE ON ITS OWN DRIVER IS REQUIRED TO PRESS ACCELERATOR TO GET IT MOVING AGAIN OR ACC TO RESUME ITS OPERATION (THIS IS BY DESIGN). IN SUCH SCENARIO IF DRIVER ENDS UP PUSHING ACCELERATOR A BIT HARDER(I.E. MORE THAN JUST TAPPING IT), ACC APPLIES VERY STRONG BRAKES STOPPING VEHICLE RIGHT THERE. BY THIS TIME VEHICLE BEHIND YOU HAS STARTED MOVING ALREADY AND MIGHT REAR-END DUE TO ABRUPT STOP. I GUESS ACC THINKS DISTANCE BETWEEN YOU AND VEHICLE AHEAD IS VERY LESS AND THINKS ITS GOING TO COLLIDE AND HENCE APPLIES STRONG BRAKES. BUT THIS IS A BAD DESIGN/PROGRAMMING SINCE IT EXPECTS DRIVER TO PUSH ACC. PEDAL FOR ACC TO RESUME OPERATIONS, BUT IF DRIVER DOES IT BIT MORE THAN WHAT ACC LIKES, THERE IS A CHANCE OF ACCIDENT. GM SHOULD PERFORM MORE TESTS WITH ITS ACC AROUND SUCH SCENARIOS AND FINE-TUNE THEIR ACC SOFTWARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934781December 12, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
TRUCK HAS A HORRIBLE FUEL SYSTEM. DRIVING DOWN THE HIGHWAY AND LOST POWER IN VEHICLE. LESS THAN 90K MILES. 2 BAD FUEL INJECTORS ALREADY, A FUEL PUMP REPLACEMENT, NOT TO MENTION OTHER MECHANICAL ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933900December 8, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE THE VEHICLE WAS STATIONARY, RAIN WATER ENTERED INTO THE CABIN, WHICH CAUSED SOME ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930149December 6, 2016
AIR BAGS
MY 2012 GMC ACADIA WAS INVOLVED IN GM SAFETY RECALL 14030 IN MAY 2014 CONCERNING THE 'SERVICE AIR BAG' LIGHT COMING ON (NHTSA CAMPAIGN NUMBER: 14V118000). EVEN THOUGH MY VEHICLE HAD NOT HAD THE PROBLEM, ON 09/24/14 MY DEALER PERFORMED THE RECALL BY REMOVING THE DRIVER AND PASSENGER SIDE IMPACT AIRBAG (SIAB) WIRING HARNESS CONNECTORS AND SPLICING AND SOLDERING THE WIRES TOGETHER. YELLOW ELECTRICAL TAPE WAS PLACED OVER THE SPLICES. VEHICLE HAD 16,924 MILES ON IT AT THAT TIME. SHORTLY AFTER THE REPAIR WAS DONE THE 'SERVICE AIR BAG' LIGHT STARTED COMING ON. WE QUICKLY DETERMINED THE LIGHT WOULD GO OUT IF WE "WIGGLED" THE YELLOW TAPE UNDER THE PASSENGER'S SEAT. GM ISSUED SERVICE BULLETIN 15536 IN AUGUST 2015. THEY HAD RECEIVED REPORTS THAT, IN SOME CASES, THE REQUIRED REPAIR FOR GM RECALL N14030 MAY HAVE BEEN INCORRECTLY PERFORMED BY THE DEALER SERVICE TECHNICIAN. UNDER THIS SPECIAL COVERAGE DEALERS WERE TO REMOVE THE SECTION OF THE WIRE WITH THE FAULTY REPAIR AND RE-CONNECT THE WIRES AT NO CHARGE TO THE CUSTOMER. GM IDENTIFIED ALL VEHICLES INVOLVED WITH 15536 BY VIN ON THE APPLICABLE WARRANTIES SECTION IN GM GLOBAL WARRANTY MANAGEMENT SYSTEM. WHEN I TOOK MY VEHICLE IN TO HAVE THE 'SERVICE AIR BAG' LIGHT PROBLEM FIXED, THE DEALER SAW THE LIGHT WAS ON BUT THEIR SCAN REVEALED NO CODES. HE SAID THIS WAS NOT THE SAME ISSUE AND MY VIN WAS NOT INCLUDED IN THE SERVICE BULLETIN ANYWAY. THE DEALER NOR GM CUSTOMER SERVICE COULD EXPLAIN WHY ALL VINS INVOLVED WITH THE ORIGINAL RECALL (14030) WERE NOT COVERED BY 15536. THIS IS A SAFETY ISSUE (AIR BAGS WILL NOT DEPLOY WITH "SERVICE AIR BAG" LIGHT ON) AND GM APPEARS TO HAVE ARBITRARILY DETERMINED SOME VINS HAD GOOD REPAIRS AND SOME OTHERS MAY NOT. I THINK IT IS ONLY FAIR AND LOGICAL THAT ALL VINS INVOLVED WITH RECALL 14030 SHOULD BE INCLUDED IN SERVICE BULLETIN 15536 AND REQUEST YOUR HELP TO MAKE THAT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930217December 6, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE THIRD ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930253December 6, 2016
ELECTRICAL SYSTEM
RIGHT HEADLIGHT HARNESS SHORTED OUT, NEEDS REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930252December 6, 2016
ENGINE
TAKATA RECALL. I PURCHASED THE CAR IN 2012 AND IN 2014 I NOTICED THE ANTIFREEZE WAS LOW. I FILLED IT WITH DEXCOOL AND WATCHED IT. OVER THE PAST FEW YEARS THE CAR HAS BEEN IN CLOSE TO 20 TIMES BECAUSE THE COOLANT IS LOW. RECENTLY I NOTICED THE CAR HAD A CLASS III LEAK OF DEXCOOL COMING FROM THE FRONT RIGHT WHEEL AREA, I TOOK IT AND THEY SAID IT WAS THE PRESSURE RELEASE AND I HAD OVERFILLED IT. YESTERDAY WHILE DRIVING ON THE AUTOBAHN IN SPEEDS OF 90+ MPH THE BATTERY LEVEL DROPPED ALL THE LIGHTS CAME ON AND THE RIGHT FRONT ENGINE AREA WAS STEAMING. I HAVE TAKEN TO ANOTHER MECHANIC AND I AM STILL WAITING TO HEAR WHAT IS WRONG. THE CAR HAS BEEN TO MANY GMC DEALERS EACH SAYING THAT THEY HAVE SEEN THE PROBLEM BUT AREN'T ABLE TO FIND THE PROBLEM. NONE OF THE LIGHTS WERE ON AND THE CAR HAS NEVER OVERHEATED EVEN YESTERDAY THE TEMP WAS STILL NORMAL. THERE IS NOW A PUDDLE OF DEXCOOL WHERE THE CAR IS PARKED AT THE SHOP AND BECAUSE I AM STATIONED IN GERMANY NOW AND CAN'T TAKE IT TO ANOTHER DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930286December 6, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WE'VE HAD ELECTRICAL ISSUES BEGINNING ABOUT 2 YEARS AFTER BUYING THE ACADIA. CURRENTLY THE CHECK ENGINE LIGHT STAYS ON. WE HAD IT CHECKED AT THE DEALERSHIP AND WERE TOLD THAT IT WAS SAFE TO DRIVE. THE PROBLEM WAS PROBABLY PART OF THE ELECTRICAL ISSUES. WELL, IT WASN'T. NOW THE STEERING IS DIFFICULT (AND LOCKS UP AT LOW SPEED TURNS) AND THE STABILITREK MESSAGE COMES ON. WE TOOK IT BACK TO THE DEALERSHIP TODAY AND HAVE BEEN TOLD THAT WE NEED TO PAY FOR REPAIRS TO SERVICE THE BRAKE SYSTEM, STABILITREK MESSAGE, REPLACE THE BRAKE POWER BOOSTER AND MASTER CYLINDER, AND REPAIR THE TIRE PRESSURE SYSTEM LIGHT AND SENSOR. THEY THINK THIS MAY FIX THE STEERING ISSUE, BUT IF NOT THEN THEY'LL LOOK MORE INTO THAT! I KNOW THERE ARE AT LEAST 195 SERVICE BULLETINS FOR THIS YEAR MODEL ACADIA. WE BOUGHT IT NEW. IT'S SEVEN YEARS OLD WITH LOW MILEAGE. THEY SAID IT ISN'T SAFE TO DRIVE EXCEPT IN TOWN AT LOW SPEEDS. I FEEL LIKE WE'RE BEING GIVEN THE RUN-AROUND BY GM VIA OUR DEALERSHIP. IT'S NEVER BEEN IN AN ACCIDENT (OTHER THAN KNOCKING OFF THE SIDE MIRROR UPON EXITING THE GARAGE), AND IT'S NOT DRIVEN IN A ROUGH-SHOD MANNER. UGH! I'VE OWNED SEVERAL VEHICLES, NEW AND USED, AND NEVER HAD TROUBLE LIKE THIS. MY DAUGHTER IS THE PRIMARY DRIVER OF THE ACADIA, SO SAFETY IS OF THE UTMOST IMPORTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929974December 5, 2016
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HORN DID NOT FUNCTION UNLESS AN ABNORMAL FORCE WAS EXERTED. THE VEHICLE WAS TAKEN TO TWO DEALERS WHERE IT WAS CONFIRMED THAT IT TOOK AN EXCESSIVE AMOUNT OF FORCE TO GET THE HORN TO WORK. THERE WAS NO REMEDY FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929987December 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE THE CRUISE CONTROL WAS SET AT 53 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED RIB, A BRUISED HEART, LEFT THIGH, AND HIPS, A BROKEN LEFT ARM, AND CUTS AND LACERATIONS FROM THE GLASS INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10930085December 5, 2016
UNKNOWN OR OTHER, VISIBILITY/WIPER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WATER LEAK INTO THE AC- BLOWER FAN, THE MAJOR SAFETY ISSUE HERE IS THE FRONT DEFROSTER WONT BE WORKING SIMPLY CAUSE THE FAN STOPS WORKING DUE TO IT BEING SUBMERGED IN WATER. THIS ISSUE HAS BEEN NOTED BY MANY USERS AND REQUIRES INVESTIGATION, I BELIEVE. HERE IS A DETAILED LINK TO A YOUTUBE SHOWING THE EXACT SAME ISSUE, AND I WILL ATTACH PICTURES FROM MY OWN CAR WITH THE PROBLEM SHOWN, HTTPS://WWW.YOUTUBE.COM/WATCH?V=FNYKJLHUSXI I WENT TO A SERVICE CENTER WHERE THE TECH. TOLD ME HE HAS SEEN MANY OF THESE AND IT IS CAUSED BY A FAULTY HOSE CONNECTOR AND THE DASH HAS TO BE TAKEN OUT TO GET IT FIXED. PLEASE WATCH THE VIDEO ON YOUTUBE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929578December 2, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER PULLING OVER AND ATTEMPTING TO RESTART THE VEHICLE, THE VEHICLE RESTARTED ON THE INITIAL ATTEMPT. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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