GMC Acadia Complaints

5,595 consumer complaints on file.

#10944985January 13, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE OPERATING THE VEHICLE, THE TURN SIGNAL, DOOR AJAR, SEAT BELT, BACKUP CAMERA, AND OTHER COMPONENTS WERE NOT FUNCTIONING AND WERE NOT AUDIBLE INSIDE THE VEHICLE. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944509January 12, 2017
STEERING
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944198January 10, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 04/05/17*LJ CONTACT STATED THAT THE PROBLEM HAVE BEEN SOLVED AND CASE COULD CLOSED. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944104January 10, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE HAD DRASTICALLY REDUCED SPEED WITH NO WARNING. VARIOUS WARNING LIGHTS FLASHED ON THE INSTRUMENT PANEL, THE SERVICE TRACTION CONTROL LIGHT, THE SERVICE STABILITY TRACTION CONTROL LIGHT AND THEN THE ENGINE REDUCED SPEED WARNING INDICATOR AS THE VEHICLE DRASTICALLY REDUCED SPEED TO LESS THAN 15 MPH. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,675.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943806January 9, 2017
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT PERFORMANCE INADEQUATE. VERTICAL AIM IS OK BUT LUMINOUS LUX IS LOW, AND LATERAL COVERAGE DURING LOW SPEED TURNING IS INSUFFICIENT. IF THIS VEHICLE MEETS THE FMVSS STANDARD FOR LIGHTING, CONSIDER RAISING THE MINIMUM STANDARDS. LIGHTING IS A SAFETY ISSUE NHTSA NOW TESTS FOR. UNLESS THE CUSTOMER DOES A TEST DRIVE AT NIGHT (CAN BE IMPOSSIBLE DURING THE SUMMER), THERE IS NO WAY TO LEARN OF A DEFICIENCY BEFORE PURCHASING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940173January 6, 2017
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THERE WERE NO FAILURES UNTIL THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE DEALER INDICATED THAT THEY COMPLETED THE RECALL REPAIR, BUT THE LIFTGATE CAME DOWN TWICE WITHOUT WARNING. THE FAILURE BRUISED SOMEONE'S HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10940247January 6, 2017
STEERING
POWER STEERING WENT OUT WHEN RPMS ARE LOW. IN MY INCIDENT I WAS TRANSITIONING FROM ONE FREEWAY TO ANOTHER MAKING A RIGHT TURN ABOUT 40 MPH. I TOOK MY FOOT OFF THE GAS TO TAKE THE TURN SLOWLY. AS MY RPM WENT DOWN MY VEHICLE WOULD NOT TURN RIGHT ANY MORE. THE WHEEL GOT STUCK IN THE LAST POSITION BEFORE I LET GO OF THE GAS. I HAD TO GIVE IT GAS TO MAKE THE VEHICLE POWER STEERING WORK AGAIN. MY CONCERN WITH THIS IS NOT THAT THE POWER STEERING FAILED BUT THAT STEERING IN GENERAL WAS LOCKING. I HAVE DRIVEN CARS WITH OUT POWER STEERING AND NEVER HAVE TO WORRY MY WHEEL WILL LOCK. THE DEALER SAYS I NEED A NEW POWER STEERING PUMP. BUT AGAIN IT SHOULD NOT LOCK MY TURN. I HAD TO GIVE IT GAS TO GET THE RPM UP AND THEN IT WOULD TURN. ONCE OF THE FREEWAY AT THE STOP LIGHT I TRIED TURNING THE WHEEL AND IT WOULD NOT TURN. ONCE I GAVE IT GAS WE WERE FINE. I SHOULD NOT HAVE TO WORRY ABOUT GETTING STUCK IN THE MIDDLE OF THE ROAD TURNING. MY RESEARCH HAS FOUND MANY ISSUES WITH ACADIA STEERING PUMP. THIS IS A SAFETY ISSUES THAT COULD OF CAUSED A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939671January 4, 2017
UNKNOWN OR OTHER
ON A RECENT TRIP. GOING 70 MPH ON THE HIGHWAY, 28 DEGREES OUTSIDE. WE CONSTANTLY HAD TO KEEP TURNING DOWN THE INSIDE TEMP. STARTED AT 72 DEGREES INSIDE AND FINALLY GOT TO A COMFORTABLE INSIDE TEMP AT 66 OR 67 DEGREES. ANYTHING ABOVE THAT WAS WAY TO HOT. WHEN YOU STOPPED OR SLOWED WAY DOWN, THE TEMP HAD TO BE TURNED UP. THIS IS WHILE THE SYSTEM WAS SET TO AUTO. THIS COULD CAUSE THE DRIVER TO TAKE THERE EYES OFF OF THE ROAD TO MESS WITH THE CLIMATE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939756January 4, 2017
ENGINE, UNKNOWN OR OTHER
I'M HAVING TRANSMISSION PROBLEMS DIAGNOSED BY TWO DIFFERENT MECHANICS. I FOUND THAT GMC ANNOUNCED A TECHNICAL SERVICE BULLETIN FOR THIS SPECIFIC REPAIR. HOWEVER, I WAS TOLD GMC MIGHT NOT COVER THE COST OF REPAIRS BECAUSE THE PROBLEM IS "TOO NEW," SO I HAVE TO CONTINUE TO DRIVE MY CAR -- WITH THE PROBLEM -- UNTIL IT BECOMES SEVERE ENOUGH FOR A PROPER CODE TO COME UP ON DIAGNOSTICS. THIS MAKES ME FEEL VERY UNSAFE AND ANGRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939090January 2, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
SERVICE STABILITRAK--TRACTION CONTROL OFF! MESSAGE, THEN CAR RAN ROUGH AND LUNGED ON ACCELERATION. THIS HAPPENED AT 5,000 MILES, REPAIRED AT DEALER. AGAIN ABOUT 12,000 ON A TRIP AND RESET ITSELF. NOW, AT 20,000 MILES SAMES MESSAGE AND IS AT THE DEALER BEING REPAIRED. THIS IS A SAFETY HAZARD. PLEASE INVESTIGATE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938911December 31, 2016
POWER TRAIN
AS I AM ACCELERATING UP ANY SORT OF INCLINE, THE VEHICLE STRONGLY JERKS UNTIL I APPLY MORE GAS. THE PROBLEM IS OCCURRING MORE FREQUENTLY AS I PUT MORE MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938906December 31, 2016
UNKNOWN OR OTHER
2017 ACADIA 'DENALI' TRIM IS MISSING AFM INFORMATION FROM ITS DIC DISPLAY. AFM INFORMATION SHOWS WHEN THE ENGINE IS USING 6 V/S 4 CYLINDERS. OTHER TRIMS SEEM TO SHOW AFM INFORMATION WHEN EQUIPPED WITH V6 ENGINE. AFM IS AN IMPORTANT FEATURE AND DENALI BEING THE HIGHEST LEVEL TRIM SHOULD DEFINITELY HAVE THIS INFORMATION AVAILABLE. GM SHOULD PROVIDE UPGRADED DISPLAY TO 2017 DENALI CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938822December 30, 2016
STRUCTURE:BODY
MY CAR WAS PURCHASED WITH A POWER LIFT GATE IN 2012. IT HAS ALWAYS WORKED FINE UNTIL ONE DAY RECENTLY I WAS HOLDING MY YOUNG DAUGHTER PUTTING A PACKAGE IN THE TRUNK WHEN IT SUDDENLY REVERSED ITS MOTION JUST AS IT WAS ALMOST FULLY OPEN AND CAME SLAMMING DOWN ON BOTH MY DAUGHTER AND I HITTING ME, THANKFULLY NOT MY DAUGHTER RIGHT IN THE HEAD. THERE WAS NO WAY I COULD HAVE GOTTEN OUT OF THE WAY OF THIS DOOR-THE SAFETY FEATURE WHICH WOULD MAKE IT GO BACK UP IF SOMETHING WAS IN THE WAY WAS DEFECTIVE AT THIS POINT AND NOT WORKING. THERE WAS NO WARNING LEADING UP TO THIS EVENT THAT WOULD CAUSE ME TO BELIEVE THE DOOR WAS BEGINNING TO BREAK. MY HUSBAND LOOKED AT IT AS WELL WHEN I RETURNED HOME AND IT CONTINUED TO TAKE PLACE AND FORCEFULLY SLAMMED THE DOOR DOWN. WE IMMEDIATELY DISABLED THE POWER LIFT GATE; HOWEVER, IT WAS ALMOST IMPOSSIBLE FOR ONE INDIVIDUAL TO OPERATE THE DOOR MANUALLY BECAUSE IT WOULD NOT STAY UP ON IT'S OWN AND HAD TO BE HELD OPEN. I HAVE CONTACTED GMC AND HAVE A OPENED UP A CLAIM WITH THEM BUT THEY HAVE NOT REPORTED THAT THERE ARE ANY OPEN RECALLS ON THIS CAR PART. WE ARE VERY UPSET AND THANKFUL THAT MYSELF OR MY DAUGHTER WASN'T HURT WORSE ( I DID SUFFER A HEADACHE FOR A GOOD PART OF THE DAY). I FEEL THAT THIS WAS A VERY DANGEROUS EVENT THAT TOOK PLACE AND THERE WAS NO WAY TO GET OUT OF THE WAY OF THIS DOOR FORCEFULLY AND ERRATICALLY BEING BROUGHT DOWN ON MY HEAD. WE HAVE PAID SEVERAL HUNDRED DOLLARS AT THIS POINT TO RECTIFY THE SITUATION AND FIX THE LIFT GATE. I HAVE SAVED MY RECEIPTS. THE PICTURE BELOW IS OF THE PART THAT BROKE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10938432December 29, 2016
ELECTRICAL SYSTEM
SIDE COLLISION LIGHTS IN MIRRORS CAME ON SOLID AMBER, AND COMPUTER MESSAGE STATED TO SERVICE SIDE COLLISION SYSTEM, WENT TO GMC DEALER , THEY HAD TO REPLACE TWO MODULES LOCATED UNDER REAR BUMPER, PART # 22960672, $243.39 EACH. DEALER STATED CAUSE WAS WATER DAMAGE, 12 DAYS OUT OF WARRANTY AND ONLY 21000, MILES ON VEHICLE. DEALER WOULD NOT COVER UNDER WARRANTY, STATED RECALL FOR PROBLEM BUT NO LONGER IN EFFECT, THIS IS UNACCEPTABLE FOR A CAR THIS NEW. CALLED GMC,THEY STATED. THEY WOULD NOT COVER DUE TO THE FACT I PAID FOR REPAIR. EXPLAINED I THOUGHT THIS WAS A SAFETY ISSUE AND NEEDED TO BE FIXED TO DRIVE. GMC DENIED CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938361December 28, 2016
UNKNOWN OR OTHER
TAKATA RECALL IBOUGHT A USED 2009 GMC ACADIA IN JANUARY 2016 WITH 108,000 MILES ON IT. IN AUGUST MY CAR WOULDN'T START AND I HAD IT TOWED TO THE DEALERSHIP AND THEY SAID IT NEEDED A TIMING CHAIN WHICH WAS RECALLED. THEY CONTACTED GM AND THEY SAID THEY WILL NOT COVER THIS BECAUSE IT WAS FIXED 15,000 MILES AGO. I THEN CALLED GM AND THEY GAVE ME A CHECK FOR $990.00 IN WHICH IT ACTUALLY COST $3,200.00 TO FIX! I LOOKED ON LINE AND IT SAID THEY WOULD PAY FOR THE TIMING CHAIN UP TO 10 YEARS FROM THE DATE IN WHICH IT WAS FIRST PUT IN SERVICE FOR THE PROBLEM// OR UP TO 120,000 MILES WHICHEVER CAME FIRST. WELL, THIS CAR MAY HAVE BEEN FIXED BEFORE BUT IT DOESN'T STATE IF IT WAS FIXED BEFORE OR IF YOU WEREN'T THE ORIGINAL OWNER - IT STATES IT WILL BE COVERED UNDER THE RECALL. AT SOME POINT THEY REALIZED THEY WERE IN THE WRONG BECAUSE THEY GAVE ME A CHECK FOR $990.00 TOWARDS A $3,200.00 BILL." LEXI " FROM GM STATED SHE WOULD NOTE THAT THE CUSTOMER WASN'T HAPPY AND CLOSE OUT THIS COMPLAINT!! WOW!! STILL DEALING WITH THIS B.S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937645December 27, 2016
POWER TRAIN
DUE TO DECELERATION THE MECHANIC REPLACED THE THROTTLE BODY. AFTER THAT THE VEHICLE DECELERATES OFTEN DRIVING DOWN THE STREET AND SEEMS TO SLIP INTO NEUTRAL. ALSO WILL JUST DIE AT TIMES. NOW THEY ARE SAYING A NEW TRANSMISSION EVEN THOUGH IT WAS REPLACED 13 MONTHS AGO. CODES P07756 P0797 STUCK ON P0963 P0969 P2728 ROAD TEST BY MECHANIC THE VEHICLE SEEMED TO TAKE OFF IN A HIGHER GEAR AND EXHIBITED LOW POWER. DURING CONTINUED DRIVING THE TRANSMISSION SLIPPED OUT OF GEAR BEFORE FINALLY ENGAGING THEIR DIAGNOSIS INTERNAL TRANSMISSION FAILURE RECOMMEND REPLACE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937696December 27, 2016
ENGINE, POWER TRAIN
I WAS COMPLAINING ABOUT THE PERFORMANCE OF THIS VEHICLE TO THE DEALER FOR THE PAST THREE YEARS. NOW THAT THE WARRANTY IS EXPIRED, I HAD TO CHANGE THE DRIVESHAFT, FELL OUT WHILE TRANSPORTING PASSENGERS; TRANSFER CASE, THE TRANSITION FROM DRIVE, THE AUTOMATIC SHIFT WOULD JERK; A PASSENGER I HAD IN THE CAR TOLD ME ONE DAY I WOULD NOT MAKE IT UP A HILL. ONE WEEK LATER IT HAPPENED. TRANSMISSION, THE VEHICLE WOULDN'T MOVE EVEN WHEN GAS WAS APPLIED; 6 COILS AND PLUGS, THE BAD SMELL OF SOMETHING BURNING WAS SCARY. I HAD TO PULL OFF THE ROAD BECAUSE THE REDUCE POWER LIGHT COME ON. YESTERDAY, 12/26/16, I WENT THROUGH THIS AGAIN!!! THERE IS A RUBBING SOUND IN ONE OF MY WHEELS, DON'T KNOW WHAT THAT IS YET. I ALSO CHANGED THE AXELS AND ABOUT TO CHANGE THE TIE RODS FOR A CLUNKING NOISE WHILE MAKING TURNS ON UNEVEN SURFACES. I MADE NUMEROUS COMPLAINTS TO GMC HQ AND THE DEALER HERE IN THE VI FROM 2013. THE DEALER CHANGED PARTS THAT WERE IRRELEVANT AND TOLD ME IT WAS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937701December 27, 2016
STEERING
WHINING NOISE IN STEERING COLUMN, THUMPING AT SLOW RIGHT TURNS, NEEDED NEW RACK AND PINION, CV JOINTS REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937228December 23, 2016
EXTERIOR LIGHTING
I HAVE A 2011 GMC ACADIA. I PURCHASED THIS VEHICLE USED IN LATE 2013. THIS IS THE 6TH TIME I HAVE NEEDED TO REPLACE MY LOWBEAMS. LAST NIGHT HEADING HOME FROM WORK AROUND DUSK I WAS DRIVING DOWN THE HIGHWAY AND SOMEONE PULLED OUT IN FRONT OF ME AND I HAD TO SWERVE TO AVOID HITTING HIM. I LOST DRIVERS SIDE TWO DAYS AGO AND LOST THE PASSENGERS HEADLIGHT AS I STARTED UP MY VEHICLE LEAVING WORK. IT WAS APPARENT THAT HE DID NOT SEE MY VEHICLE AS ALL THE OTHER VEHICLES HAD THEIR LIGHTS ON. THIS IS CLEARLY A DESIGN ISSUE THAT IF ALLOWED TO CONTINUE SIGNIFICANTLY INCREASES THE RISK OF AN ACCIDENT WHICH PUTS MY FAMILY IN DANGER. PLEASE ADDRESS THIS INCREASED RISK TO MY FAMILY AND OTHER FAMILIES THAT ARE ON THE ROAD WITH THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937054December 22, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STRUCTURE
WHEN IT RAINS, WATER LEAKS FROM THE AIR BAGS. WATER ALSO LEAKS FROM THE LIGHT FIXTURES AND DVD PLAYER IN THE MIDDLE SEATING. WATER ALSO COMES IN SOMEWHERE UNDER THE DASHBOARD/ELECTRICAL PANEL AREA, ONTO THE PASSENGER SIDE FLOOR. THE LAST TIME IT RAINED, THERE WAS STANDING WATER ON MY PASSENGER SIDE FLOOR. THIS HAS HAPPENED WHILE DRIVING IT IN THE RAIN AND WHILE IT WAS PARKED. STABLITRAK AND TRACTION CONTROL LIGHTS ARE CONSTANTLY COMING ON - EVEN AFTER LOOKED AT. - I HAVE PICTURES OF LIGHTS ON. ALSO CONSTANT SERVICE ENGINE SOON LIGHT PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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