GMC Acadia Complaints

5,595 consumer complaints on file.

#11022762September 11, 2017
STEERING
STEERING FAILED AT HIGHWAY SPEED CAUSING NEAR ACCIDENT WHEN STEERING STIFFENED UP. FELT LIKE THERE WAS NO POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022504September 10, 2017
POWER TRAIN, UNKNOWN OR OTHER
2016 BOTH FRONT AND BACK AC HAD TO BE REPLACED, CURRENTLY TRANSMISSION IS SLIPPING, REAR LIFT GATE, AFTER RECALL FIX, STILL WON'T SHUT -TAKES UP TO 3-4 TIMES TO CLOSE LIFT GATE WHEN NOTHING IS IN THE WAY, DVD/CD PLAYER STOPPED WORKING IN 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022514September 10, 2017
FUEL/PROPULSION SYSTEM
AUTOMOBILE STALLED WHILE DRIVING AND WOULD NOT START. SERVICE COMPLETED AT CHEVROLET DEALERSHIP ON JUNE 12 TO REPLACE FUEL PUMP CONTROL MODULE, WHICH WAS A RECALLED PART ON GMC ACADIA'S. I CALLED GM AND WAS INFORMED MY VIN WAS NOT PART OF RECALL AND WAS TOLD I WOULD BE CALLED BACK WITH AN EXPLANATION WHY. I NEVER RECEIVED A RETURN PHONE CALL. CAR STALLED AGAIN WHILE DRIVING AND WOULD NOT START. SERVICE COMPLETED AT GMC DEALERSHIP ON AUGUST 12 TO REPLACE FUSE BLOCK THAT CONTROLS FUEL PUMP. APPROXIMATELY 2 WEEKS LATER CAR STALLED WHILE DRIVING, THEN RESTARTED. RETURNED CAR TO CHEVROLET DEALERSHIP FOR SERVICE. THEY HELD CAR 8 DAYS BUT COULD NOT FIND SOURCE OF PROBLEM, THOUGH THOUGHT IT WAS THE FUEL PUMP. CAR STALLED AGAIN ON SEPTEMBER 8 THEN RESTARTED. BROUGHT TO CHEVROLET DEALERSHIP FOR SERVICE BUT AGAIN THEY FOUND NO SERVICE CODE. WAS INFORMED WITH THE NUMBER OF MILES ON VEHICLE, 60,100, I SHOULD NOT BE HAVING THESE ISSUES. CAR STALLED AGAIN ON SEPTEMBER 10 AND WILL NOT RESTART. WILL NEED TO, AGAIN, BRING IN FOR SERVICE. COMPLAINT IS IN REGARD TO VEHICLE RECALL FOR MY YEAR AND MODEL, BUT NOT FOR MY SPECIFIC VIN, EVEN THOUGH RECALL PROBLEM EXISTS WITH MY VEHICLE. HAVE HAD CAR SERVICED AT GM DEALERSHIPS TWICE AT EXPENSE OF OVER $1,000 FOR THE SAME ISSUE AND ISSUE PERSISTS. GM HAS NOT RESPONDED AND GM DEALERSHIPS HAVE BEEN UNABLE TO SOLVE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022428September 9, 2017
ELECTRICAL SYSTEM
WHILE DRIVING, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. SUBSEQUENTLY, WHEN PARKED, THE HORN REQUIRED EXCESSIVE PRESSURE TO ACTIVATE (TWO HANDS). TOOK THE VEHICLE TO THE DEALER, THE SERVICE ADVISOR TRIED THE HORN AND AGREED THAT IT REQUIRED EXCESSIVE FORCE TO BLOW THE HORN. P/N 84050792 WAS REPLACED WITH NO CHANGE IN THE PRESSURE REQUIRED TO BLOW THE HORN. RESEARCH SHOWS MULTIPLE COMPLAINTS REGARDING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022079September 7, 2017
FUEL/PROPULSION SYSTEM, STEERING
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AIR CONDITIONING SYSTEM FAILED TO OPERATE PROPERLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COURTESY BUICK GMC, 7 AUTOCENTER DRIVE, LOUISVILLE, KY 40299) WHERE IT WAS DIAGNOSED THAT THE AUXILIARY VAPOR LINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE OCCURRED DUE TO THE POWER STEERING HOSE CHAFING THE AUXILIARY HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022179September 7, 2017
EXTERIOR LIGHTING
THE RADIO IS DANGEROUSLY BRIGHT WHEN DRIVING AT NIGHT. THE BRIGHTNESS IS AFFECTED BY THE BACKUP CAMERA; ONCE THE BACKUP CAMERA IS ACTIVATED THE RADIO BRIGHTNESS IS INCREASED AND WILL NOT DIM UNTIL YOU SHUT THE CAR OFF. THERE IS NO EASY WAY TO SHUT THE DISPLAY OFF WITHOUT NAVIGATING THROUGH THE TOUCHSCREEN MENUS, AND IF YOU ADJUST ANYTHING WITH THE RADIO OR HVAC THE DISPLAY COMES BACK ON AT FULL BRIGHTNESS. VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES, WITH GM ENGINEER VISITING TO SEE THE ISSUE. THERE ARE SOME ACADIAS WITH THE SAME RADIO THAT ISN'T AFFECTED BY THIS PROBLEM. WAS TOLD BY THE ENGINEER THAT THERE IS NOTHING THAT CAN BE DONE AND I HAVE TO JUST GET USED TO THE EXTRA BRIGHTNESS. THIS "EXTRA BRIGHTNESS" IS TOO DANGEROUS FOR ME TO DRIVE AT NIGHT, AS IT IMPAIRS MY VISION. I AM NOW STUCK WITH A $32000 VEHICLE THAT I CANNOT SAFELY DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021536September 5, 2017
ENGINE, POWER TRAIN
TIMING CHAIN NEEDED REPLACEMENT DUE TO STRETCH AND CHECK ENGINE LIGHT AT 137,882 WHICH COST $2,049. THIS ISSUE WAS COVERED UNDER SPECIAL WARRANTY FOR 2007-2009 MODEL YEARS, BUT THE 2010 IS NOT COVERED. MY UNDERSTANDING OF GMC'S FIX IS THAT NOTHING CHANGED WITH THE TIMING CHAIN AND THE OIL SYSTEM LIFE WAS LOWERED AS TO WHEN AN OIL CHANGE WAS RECOMMENDED BY THE VEHICLE (MORE FREQUENT OIL CHANGES). I HAVE COMPLETED ALL SCHEDULED OIL CHANGES BASED ON THE AUTOMATED PROMPT FROM THE VEHICLE AND STILL HAD TO COMPLETE THIS COSTLY REPAIR OUT OF POCKET. I WOULD LIKE TO SEE THIS KNOWN ISSUE ALSO COVERED BY THE SPECIAL WARRANTY ON NEWER VEHICLES AND BE REIMBURSED FOR MY EXPENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021199September 2, 2017
ELECTRICAL SYSTEM
NEW 2017 GMC ACADIA DENALI FWD. LESS THAN 100 MILES. HORN DOES NOT OPERATE WITH NORMAL DRIVER PRESSURE UNDER ANY CONDITIONS. REQUIRES EXCESSIVE PRESSURE TO OPERATE, REQUIRING USING BOTH HANDS AND THEN ONLY IN ONE SPOT. GM IS AWARE OF THE PROBLEM AND HAS DONE NOTHING TO CORRECT, CALLING IT IS OPERATING "AS DESIGNED". THE DESIGN IS FLAWED AND GM FAILS TO ADMIT IT AND TAKE CORRECTIVE ACTION. IT IS PAST TIME THAT THIS PROBLEM IS FIXED, AS IT HAS BEEN REPORTED MANY TIMES BY OTHER GMC ACADIA OWNERS AND IS ON RECORD WITH THE NHTSA. DOES SOMEONE HAVE TO BE KILLED BEFORE A FIX IS RELEASED? DOES SOMEONE HAVE TO BE KILLED BEFORE THE NHTSA ACTS ON THIS POTENTIALLY LETHAL DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020192August 28, 2017
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING VARIOUS LOW SPEEDS, THE STEERING WHEEL BECAME STIFF AND SEIZED WHILE TURNING EITHER LEFT OR RIGHT. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. AFTER THE STEERING WHEEL SEIZED TEMPORARILY, IT RETURNED TO ITS NORMAL FUNCTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL. IN ADDITION, THE CONTACT WAS PROVIDED WITH THE FOLLOWING CASE NUMBER BY GENERLA MOTORS: C83224002597. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019488August 25, 2017
VISIBILITY
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE AIR CONDITIONER ONLY EMITTED HOT AIR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPRESSOR HOSE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019043August 23, 2017
STEERING
I'M HAVING THE SAME ISSUE THAT EVERYONE IS COMPLAINING ABOUT WHERE I LOSE POWER WHEN AT LOW SPEED TRYING TO ENTER OR EXITING A PARKING SPACE. THE STEERING WHEEL BECOMES VERY STIFF. GMC RECALL WAS FOR STEERING PUMP BUT IS MAKING CUSTOMERS REPLACE RACK AND PINION STATING ITS UNRELATED AND IF NOT REPLACED IT WILL NOT HONOR THE 10 YEAR WARRANTY ON THE STEERING PUMP REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019199August 23, 2017
ELECTRICAL SYSTEM
THE HORN IS VERY HARD TO HONK. IT TAKES MY WIFE BOTH HANDS TO ACTIVATE THE HORN. I HAVE SEEN SIMILAR COMPLAINTS ON THE COMPUTER. I HAVE BEEN BACK AND FORTH WITH A GM REPRESENTATIVE FOR ABOUT 5 MOTHS AND HAVE GOTTEN NOWHERE. THEY APPARENTLY DO NOT SEE THIS AS A SAFETY CONCERN. I DO. I HAVE TAKEN THE CAR BACK TO THE DEALER AND THEY SAID THEY ADJUSTED THE HORN, BUT THERE WAS NO IMPROVEMENT. WE CHECKED 3 OTHER ACADIAS ON THE LOT, AND THEY ALL HAD THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018969August 22, 2017
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2016 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/6518 109S. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE FRONT DRIVER'S TIRE, THE REAR DRIVER'S TIRE, AND THE REAR PASSENGER'S TIRE HAD ABNORMAL CRACKS IN THE TREAD NEAR THE WHEEL RIMS. THE CONTACT STATED THAT THE REAR DRIVER'S TIRE HAD A 1/2 INCH CRACK, THE REAR PASSENGER'S TIRE HAD A 2 INCH CRACK IN THE TREAD, AND THE FRONT DRIVER'S TIRE HAD TWO 1/2 INCH CRACKS IN THE TREAD. NORMAN GALE BUICK GMC OF CEDAR KNOLLS, NEW JERSEY WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TIRES WERE OUT OF WARRANTY, BUT THAT THEY COULD BE PRO-RATED BASED UPON THE PERCENTAGE OF TIRE USAGE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016320August 19, 2017
STEERING
THIS IS A 2012 WITH ONLY 68,423 MILES AND JUST HAD THE STEERING GEAR BOX REPLACE BECAUSE IT WAS LEAKING. IT COST ME $1,118.54 (PARTS & LABOR). THIS NEED TO BE LOOK INTO BECAUSE I HAVE READ THAT OTHER PEOPLE HAVE THE SAME PROBLEM. THIS DOESN'T SOUND TO GOOD WITH LOW MILEAGE. I AM ABOUT 71 AND ALL OF THE CARS I HAD IN THE PAST NEVER HAD ANYTHING LIKE THIS. I TOOK MY CAR TO HAVE THE BRAKES REPLACE WHEN THE GMC SERVICE FOUND THIS PROBLEM. I WOULD THING THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016346August 19, 2017
POWER TRAIN
HARMONIC VIBRATION AT AROUND 1500 RPM WHILE HOLDING SPEED ANY GEAR OR MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016239August 18, 2017
ENGINE, STEERING
NOTICED A SLIGHT SQUEAK WHEN STEERING SO TOOK CAR IN FOR SERVICE AND DEALER PERFORMED NEARLY $5400.00 OF WORK ON MY CAR. HERE IS WHAT THEY WROTE ON THE BILL: C/S VEHICLE MAKING A SQUEAKING NOISE WHEN TURNING THE STEERING WHEEL AT LOWER SPEEDS FOUND TO BE LEAKING TO A DROP ON TO OTHER COMPONENTS. REPLACED STEERING RACK AND CLEANED FLUIDS. THEN THEY ALSO DID THIS SERVICE: C/S TO FIX OIL PNA LEAK FOUND IN MPVI AS WELL AS FRONT COVER TO ENGINE FOUND TO BREAKING. TWO SEPARATE OIL SEEPS FOUND DURING MPVI. DUE TO FAILED SEALS REPLACED SAID PARTS AND RESEALED. CLEANED PARTS AND TEST DROVE AND DUE TO THESE "FIXES" PERFORMED THEY ALSO DID ALIGNMENT: C/S TO PERFORM 4 WHEEL ALIGNMENT FOR STEERING RACK PERFORMED ALIGNMENT TO ME THE OIL LEAKS SEEMS TO BE RESULT OF POWER STEERING LEAKS DUE TO EROSION OF THE GASKETS AND WAS WONDERING IF THIS HAS BEEN REPORTED AS AN ISSUE AS $5400.00 FOR REPAIRS SEEMS EXTREMELY HIGH. WAS THERE RECALLS ON THE POWER STEERING ISSUE? THANKS, [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016035August 17, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD FAILED. THE CONTACT STATED THAT OIL PENETRATED THE CYLINDER HEAD, SPARK PLUG TUBE, AND TIMING CHAIN, WHICH CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015656August 16, 2017
ENGINE, VEHICLE SPEED CONTROL, STEERING
WHEN I ACCELERATE AND GET TO 40 MPH THE CAR BEGINS TO SHAKE RANDOMLY, INTERMITTENTLY. THEN THE SERVICE ENGINE LIGHT CAME ON, THEN THE TRACTION CONTROL SHUT OFF AND THE LIGHT TO SERVICE TRACTION CONTROL CAME ON THEN THE CAR DROP THE SPEED FROM 60 MPH TO 10-20 MPH! WHEN I TRIED TO ACCELERATE IT DID NOTHING ! THE SPEED WOULDN'T INCREASE AT ALL THEN IT STARTED RUNNING FINE AND THEN A FEW MILES DOWN THE ROAD IT DID THE SAME THING, DROPPED SPEED FROM 60 TO 10-20 MPH! I PULLED OVER AND SHUT THE CAR OFF AND WHEN I RESTARTED IT THE SAME LIGHTS WERE ON AND WHEN I TRIED PULLING AWAY IT WOULD ONLY GO UP TO 10-20 MPH FOR A FEW MILES THEN IT GOT UP TO 60 MPH FOR A FEW MILES JUST TO DROP AGAIN! I HAD MY 11 MONTH OLD GRANDSON IN THE CAR THAT WAS DANGEROUS! I WAS ON TOWNLINE ROAD AND MANITO BLACKTOP THAT ARE VERY HIGH TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014624August 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014728August 11, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE'S LIFTGATE INDEPENDENTLY DESCENDED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRRED THE CONTACT TO NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INLCUDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia