GMC Acadia Complaints

5,595 consumer complaints on file.

#11047113November 17, 2017
ELECTRICAL SYSTEM
WHEN IT RAINS, WATER GETS INTO CIRCUIT BOX AND SHORTS OUT ELECTRICAL SYSTEM. VEHICLE WILL NOT START. WHEN VEHICLE IS JUMPED, VEHICLE'S PERFORMANCE IS VERY POOR, CHECK ENGINE LIGHT REMAINS ON. I WAS INFORMED THIS COULD BE THE RESULTS OF SUNROOF DRAINAGE TUBES NOT WORKING AND CAUSING WATER TO LEAK INTO THE VEHICLE FROM THE "A" POSTS. THIS HAS HAPPENED WHETHER THE VEHICLE IS STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046658November 16, 2017
UNKNOWN OR OTHER
THE HORN IS EXTREMELY HARD TO BLOW (SAFETY HAZARD ). DEALER AGREES IT IS EXTREMELY DIFFICULT TO BLOW, BUT COMPARABLE TO SIMILAR MODELS, APPARENTLY POORLY DESIGNED AND VERY UNSAFE. SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046283November 15, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HELLO, IS ANYONE INVESTIGATING THE HORN PROBLEM WITH THE 2017 GMC ACADIA THAT IS WELL-DOCUMENTED IN MANY PLACES, INCLUDING YOUR OWN NHTSA WEBSITE? THE SAME PROBLEM LIKELY EXISTS WITH THE 2018 MODELS AS WELL. THIS HAS BEEN AN ISSUE SINCE THE '17 MODELS WERE FIRST INTRODUCED IN 2016 AND GM SAYS THEY CAN'T FIX IT. A SAFETY ISSUE AND THEY CAN'T FIX IT? THIS VEHICLE NEEDS TO BE RECALLED BEFORE SOMEONE GETS HURT, OR WORSE. GM DEALERS ARE STILL SELLING THESE VEHICLES TO UNINFORMED BUYERS AND THEY WILL NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045583November 13, 2017
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE HEADLAMPS INDEPENDENTLY FAILED AND THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045827November 13, 2017
POWER TRAIN, UNKNOWN OR OTHER
VEHICLE SHUDDERS AND ENGINE SURGES IF ENGINE RPMS DROP UNDER 22OO. CAR DOES NOT DRIVE SMOOTHLY. HAS TRIPPED INTO "LIMP HOME MODE" WHILE DRIVING ON 4 LANE HIGHWAY AT 60MPH. VEHICLE HAD TO BE TOWED. DEALER "SAID THERE WAS NOT ERROR CODE TO REPAIR", HAVE TAKEN IT IN ON 4 DIFFERENT OCCASIONS WITH A REPAIR TO FUEL RELAY REPAIR, MOTOR MOUNT, AND TWICE WITH NO REPAIR BEFORE WARRANTY WAS UP, NOW OUTSIDE OF WARRANTY IN MILEAGE. THIS VEHICLE IS NOT SAFE. PROBLEM HAS BEEN GOING ON SINCE AUGUST 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045455November 12, 2017
TIRES, TIRES:TREAD/BELT
GOODYEAR FORTERA TIRES CRACKED BETWEEN THE TREADS (ALL 4 TIRES) TIRE SIZE: P255/65R18 INSTALLED ON 2014 GMC ACADIA SLE 2 4DR SUV VIN:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045307November 11, 2017
EXTERIOR LIGHTING
I ALMOST HIT A PEDESTRIAN WALKING ACROSS THE STREET IN FRONT OF MY CAR AT NIGHT AS I DID NOT SEE HIM DUE TO,THE HEADLIGHTS BEING TOTALLY INADEQUATE TO SEE IN FRONT OF THE CAR AND THE LIGHTS HAVE A BLIND SPOT WHEN ILLUMINATED AS THE DO NOT SHINE HIGH ENOUGH. THERE IS LIKE A SHELF EFFECT THAT WON'T ILLUMINATE ABOVE FOUR FEET OF THE ROAD IN FRONT OF YOU. ALSO THE LIGHT DOES NOT ILLUMINATE THE ROAD ENOUGH ESPECIALLY IN WET CONDITIONS. IT IS LIKE HAVING NO,LIGHT AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044820November 9, 2017
STEERING, UNKNOWN OR OTHER
ALMOST CRASHED INTO A TREE WITH MY 5 YEAR OLD IN THE CAR AFTER GOING THROUGH A PUDDLE ON A RAINY DAY. THERE WAS A VERY LOUD SQUEALING NOISE AND THEN THE STEERING WHEEL FROZE. I NEEDED TO SHUT THE CAR OFF AND TURN IT BACK ON TO UNFREEZE IT. IT HAPPENED A SECOND TIME AFTER GOING THROUGH ANOTHER PUDDLE WHICH THANKFULLY WAS IN MY DRIVEWAY! BROUGHT IT TO GET MY BELT CHECKED AND THE GMC DEALER SAID THEY THINK I HAVE A SMALL STEERING FLUID LEAK AND WOULD NEED A NEW RACK AND PINION? I HAD A PRIVATE MECHANICS SECOND OPINION AND THEY SAID THEY DID NOT SEE A LEAK AND THE FLUID WAS NOT LOW? HOWEVER MY TRANSMISSION FLUID WAS A BIT LOW? MY CAR DOES STUTTER FROM TIME TO TIME BUT NO LIGHTS HAVE COME ON TO TELL ME THERE IS A PROBLEM? NOT SURE WHAT TO DO I CANT AFFORD THE $1400 TO SUPPOSEDLY FIX THE CAR. WE JUST PURCHASED IT A YEAR AGO AND IT ONLY HAS 70,000 MILES ON IT! I HAVE DONE RESEARCH AND OTHERS HAVE THE SAME ISSUE! GM NEEDS TO RECALL THIS SAFETY ISSUE BEFORE SOMEONE GETS HURT OR WORSE!! THEY ALSO NEED TO FIGURE OUT WHY SO MANY HAVE STUTTERING TRANSMISSIONS! I ALMOST GOT INTO A COLLISION BECAUSE MY CAR STUTTERED AS I WAS TURNING! THE OTHER PERSON HAD TO SLAM ON THE BRAKES AS I TRIED TO HIT THE GAS HARDER! I HAD A 3 KIDS IN THE CAR ON THE WAY TO BASEBALL!! FIGURE THIS OUT GM PLEASE BEFORE SOMEONE GET HURT IN THIS SO CALLED FAMILY CAR!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044964November 9, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT AND THE SECOND ROW MIDDLE SEAT BELTS BOTH FAILED TO RETRACT. THE CONTACT TOOK THE VEHICLE TO AUTONATION BUICK GMC WEST SAHARA (6400 W SAHARA AVE, LAS VEGAS, NV 89146; 702-605-5808) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS FAILED AND THE SEAT BELT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER WAS UNABLE TO CONFIRM IF AND WHEN THE PART FOR THE REPAIR WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044517November 8, 2017
VISIBILITY/WIPER
I HAD JUST PICKED UP 250 PIECES OF CHICKEN FROM GIANT EAGLE TO FEED THE HOMELESS AT THE YWCA AND PLACED THE BOXES IN THE BACK OF MY VEHICLE. AS I DROVE DOWN THE STREET THE WINDOW BEGAN TO FOG SO I TURNED ON THE DEFROST. WITHIN MINUTES OF TURNING ON THE DEFROST, THE WINDOW SHATTERED INTO PIECES. I ENDED UP HAVING TO THROW AWAY OVER 100 PIECES OF CHICKEN, BUT LUCKILY NO ONE WAS HURT. I HAVE CALLED THE DEALERSHIP AND FILED A COMPLAINT WITH THE CORPORATE OFFICE, BUT THEY SAY THEY CANNOT ASSIST. AFTER SPEAKING WITH CANDICE AT GMC, @866-790-3600 EXT 5923331, I WAS TOLD THAT THE EXTENDED WARRANTY I PURCHASED DOES NOT COVER GLASS. I BOUGH THE CAR USED ALMOST A YEAR AGO, PURCHASED THE EXTENDED WARRANTY TO REPLACE THE BUMPER TO BUMPER COVERAGE, SO WHY DOESN'T IT COVER GLASS? WHAT IS EVEN MORE FRIGHTENING TO ME IS HOW DOES A WINDOW JUST SHATTER? THIS IS A DEFECT THAT NEEDS TO BE ADDRESS AND THIS SHOULD BE COVERED BY GMC. I HAVE RESEARCHED AND FOUND THAT THIS HAS HAPPENED IN OTHER GMC VEHICLES AND PERHAPS THIS NEEDS TO BE A CLASS ACTION LAW SUIT BEFORE IT WILL BE PROPERLY ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044680November 8, 2017
EXTERIOR LIGHTING
LOW BEAMS ARE TOO LOW....POOR ILLUMINATION....HIGH BEAMS ILLUMINATE THE TOP OF TREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044703November 8, 2017
ELECTRICAL SYSTEM
HORN BUTTON IS VERY DIFFICULT TO ACTIVATE. TAKES 2 HANDS TO DEPRES...SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044179November 7, 2017
STRUCTURE:BODY, POWER TRAIN, EXTERIOR LIGHTING
I HAD PROBLEMS WITH THE TRANSMISSION WHEN MY VEHICLE HAD AROUND 61,000 MILES. VEHICLE WAS NOT GOING OVER 25 MPH AND SOMETIME IT DID NOT RUN AT ALL. I TOOK IT SEVERAL TIMES TO THE DEALER, ACTUALLY A TOWN TRUCK HAD TO TAKE IT BECAUSE IT WAS VERY DANGEROUS TO DRIVE IT. IT TOOK A LOT OF TIME AND EFFORT FOR ME TO FINALLY GET MY GMC ACADIA FIXED. THAT WAS IN 2015. TWO YEARS LATER I HAD PROBLEMS WITH MY TRANSMISSION AGAIN, MY GMC HAS NOW 104,000 MILES. I WENT BACK TO THE GMC DEALER WHERE IT WAS REPAIRED BEFORE, BUT THEY TOLD ME THAT GUARANTEE HAD ENDED 2 MONTHS AGO AND I HAD TO PAY $1,021 TO GET THE TRANSMISSION FIXED. I'M ALSO HAVING PROBLEMS WITH HOOD LIFT AND THE HEADLIGHT SWITH IS NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044237November 7, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE UP TO STANDARDS. THE LOCAL DEALER (TODD WENZEL BUICK GMC OF GRAND RAPIDS, 2727 28TH ST SE, GRAND RAPIDS, MI, 49512) WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER STATED THAT THERE WAS NO FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043925November 6, 2017
POWER TRAIN
WHEN STOPED ON A HILL THE TRANSMISSION GOES INTO NEUTRAL & THE CAR ROLLS BACKWARD DOWN HILL WHEN YOU TAKE YOUR FOOT OFF THE BRAKE TO TAKE OFF AGAIN. TOOK IT TO A GMC DEALER &A THEY TOLD US THEY DROVE A 2013 ACADIA & A 2015 BUICK WITH THE SAME DRIVE TRAIN AS OURS & BOTH CARS ROLLED BACK LIKE OURS SO THEY DETERMINED IT WAS "NORMAL"! I WAS A FORD TECH FOR 32 YEARS AND NEVER RAN INTO A PROBLEM LIKE THIS, I DO NOT FEEL IT'S NORMAL. WHAT WILL HAPPEN IF WE ROLL BACK INTO ANOTHER CAR OR HIT SOMEONE WHO WALKS BEHIND THE CAR?? THIS HAS HAPPENED COMING OUT OF PARKING LOTS NEAR OUR HOUSE, & IT HAPPENED ON I 40 WHEN WE WERE GOING TO TEXAS FOR VACATION THERE WAS AN ACCIDENT AHEAD OF US & WE WERE STUCK IN THE HILLS OUTSIDE WILLIAMS ARIZ I HAD TO DRIVE WITH ONE FOOT ON THE BRAKE & THE OTHER ON THE GAS TO KEEP FROM ROLLING BACK IN HEAVY TRAFFIC. THANK YOU FOR YOUR TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043148November 4, 2017
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS GOING OUT AT LEAST 3 TIMES IN A YEAR AND A HALF. THEY DO NOT BOTH GO OUT AT ONCE BUT BOTH HAVE BEEN OUT AT LEAST 3 TIMES. TONIGHT I WAS PICKING MY DAUGHTER UP FROM A FOOTBALL GAME AND THE DEPUTY HAD ME ROLL MY WINDOW DOWN AND ASKED ME IF I KNEW MY LIGHT WAS OUT? I LOOKED AT MY HUSBAND AND SAID REALLY AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043076November 3, 2017
AIR BAGS
AIRBAG SERVICE LIGHT IS ON...I WENT AND HAD DEALERSHIP TAKE A LOOK SAID I NEED A NEW MODULAR WHICH COULD COST OVER 1000.00. HOW COULD THIS GO BAD AND COST SO MUCH. SOUNDS TO ME THAT I HAVE HAD A DEFECTIVE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042534November 2, 2017
AIR BAGS, POWER TRAIN
GMC TRANSMISSIONS ARE CRAP, GOING ON THE THIRD ONE. THE AIRBAG LIGHT IS ON FOR WHAT THE RECALL IS FOR BUT GMC IS DENYING THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042061November 1, 2017
STEERING
POWER STEERING FAILED BOTH POWER STEERING PUMP AND STEERING GEAR. CAR HAS ~50,000 MILES. VEHICLE WOULD HAVE FEEDBACK IN STEERING AT LOW SPEEDS. NO WARNING LIGHT, COULD HAVE FAILED AT HIGH SPEEDS CAUSING INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041640October 31, 2017
AIR BAGS
PASSENGER AIRBAG INDICATOR IS ALWAYS ON "OFF" NO MATTER WHO SITS FRONT PASSENGER SEAT - LARGE HEAVY MAN OR LIGHTWEIGHT ADULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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