GMC Acadia Complaints

5,595 consumer complaints on file.

#11170063January 14, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE WILL TELL ME TO SERVICE STABILITRAL, AND THAT TRACTION CONTROL IS OFF. IT INTERMITTENTLY DOES THIS AND GOES AWAY ONCE VEHICLE IS TURNED OFF AND BACK O. HOWEVER IT IS VERY DANGEROUS BC THE CAR THEN STALLS, HAS A HARD TIME ACCELERATING, AND HESITATES/STUTTERS AS IT TRIES TO ACCELERATE. MAINLY DOES THIS WHEN DRIVING MORE THAN 20 MILES ON HIGHWAY.BUT SOMETIMES IN CITY ENVIRONMENTS. IT SOUNDS VERY FAMILIAR TO ANOTHER RECALL. BUT IT DOES NOT APPEAR WITH VIN AS A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166695January 13, 2019
ELECTRICAL SYSTEM
THE VEHICLE TURNS OFF ABRUPTLY WHILE DRIVING. THE VEHICLE AS TURNED OFF IN A PARKED-IDLING POSITION, ROLLING AT FIVE MPH, AND EVEN BETWEEN 60-70 MPH. MOST OF THE TIME WHEN THE CAR SHUTS DOWN, YOU ARE NOT ABLE TO RESTART THE CAR WITHOUT REMOVING THE KEY OUT OF THE IGNITION AND INSERTING IT TO THE ON POSITION CYCLING THAT MOTION FOUR TO FIVE TIMES. I HAVE RESEARCHED AND SPOKEN TO OTHER OWNERS WITH THE SAME MAKE, MODEL, AND YEAR AS I HAVE AND THEY ARE DEALING WITH THE SAME ISSUE. I AM CERTAIN I AM NOT THE ONLY COMPLAINT REGARDING THIS ISSUE. I AM WORRIED ABOUT THE SAFETY FOR MY FAMILY AND MYSELF BECAUSE AS MENTIONED BEFORE, THIS HAPPENS AT RANDOM. THIS IS COPIED AND PASTED FROM A PREVIOUS POST BECAUSE I HAVE THE EXACT SAME ISSUE. NO ACCIDENT SO FAR BECAUSE I WAS ABLE TO GET OFF HIGHWAY SAFELY WHILE CAR STALLED AT 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166589January 11, 2019
ENGINE
PISTON CONNECTOR ROD PUT A WHOLE IN THE ENGINE AT ONLY 62700 (2700 MILES AFTER OIL CHANGE THAT WAS ALWAYS CHANGED AFTER OIL CHANGE LIGHT CAME ON AROUND EVERY 4500 TO 5000 MILES)MILES ON THE VEHICLE. WE WERE DRIVING AT 70 MPH ON MAJOR HIGHWAY AND SUDDENLY STOP RESPONDING AND WOULD NOT START IN AN AREA THAT ONLY HAD HALF OF EMERGENCY LANE(SO THE CAR WAS TAKING PART OF TRAVEL LANES) .THIS WAS DECEMBER 27,2018 AT 11:30 PM WITH ME, MY WIFE, OUR 2 KIDS, OUR NEPHEW AND THEIR FRIEND (8, 12,13 AND 14 YEARS OLD) WE WERE COMING BACK FROM A SKI TRIP 1 AND HALF HOUR FROM HOME, IT HAPPENED ABOUT 40 MINUTES AWAY FROM HOME .WE COULD NOT COME OUT THE CAR, IT WAS NOT SAFE PLACE OUT OF THE CAR. STATE POLICE DROVE BY AND DID NOT STOP, I CALLED THEN TO SEND SOMEONE UNTIL TOW TRUCK COME.TOW TRUCK CAME FIRST AFTER AROUND 45 MINUTES.CAR COMPUTER CLUSTER START TO SHOW BATTERY WAS DYING, IT WAS PIT BLACK WITH 18 WHEELER AND CARS FLYING BY. THIS IS A SAFETY ISSUE - DRIVERS WITH FAMILIES SHOULD BE MADE AWARE.I WENT TO THE LOCAL GMC DEALER TO ASK WHY IT HAPPENED SINCE CAR HAS 62700 MILES AND THEY ASK ME IF MY WIFE DOES OFF ROAD I SAID NO.BUT I ASKED MY WIFE TO MAKE SURE SHE SAID NO.BUT TO MAKE DOUBLE AND TRIPLE SURE I ASKED MY 8 YEARS OLD DAUGHTER AND MY 12 YEARS OLD IF THEIR MOTHER DRIVES ON MUD, WATER,BUMP HILLS, WET LAND, SHAKING PLACES AND POT HOLES. THEY SAID NO BUT THAT WOULD BE FUN (LOL). THANK YOU GMC FOR A NICE HOLIDAY GIFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166273January 10, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING APPROXIMATELY 25 MPH, A SHATTERING SOUND WAS HEARD UNDERNEATH THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS SLIPPING, SHATTERED, AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT PERFORMING PROPERLY FOR MORE THAN A WEEK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165966January 9, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING WITH THE WINDSHIELD WIPERS ACTIVATED, THE WIPERS STOPPED WORKING WHEN THE TURN SIGNALS WERE ENGAGED. THE DEALER (MOORE GMC TRUCK, 84 HIGH ST, DANVERS, MA 01923, (978) 774-0040) STATED THAT THE CONTACT WOULD HAVE TO PAY FOR REPLACING THE WIPER MOTOR SINCE THE WARRANTY HAD EXPIRED. THE CONTACT CLAIMED TO HAVE NOTICED THE FAILURE BEFORE THE WARRANTY EXPIRED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO OFFERED A $100 CREDIT TOWARD THE REPAIR COST. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165055January 8, 2019
ELECTRICAL SYSTEM
AFTER THE "SERVICE BATTERY CHARGING SYSTEM" ANNOUNCEMENT, MY HUSBAND WENT ONLINE TO FIND I PROBABLY NEEDED A NEW BATTERY. I DROVE A FEW BLOCKS AND HAD THE BATTERY/ALTERNATOR TESTED (THEY WERE FINE). WHEN DRIVING HOME THE VEHICLE ENTERED LOW POWER MODE. MANY SYSTEMS STARTED TURNING OFF: RADIO, HEATER, STABILITY, TRACTION, ABS, SPEEDOMETER, AND THE VEHICLE STARTED CHUGGING. BY NOW I WAS ON A PORTION OF THE HIGHWAY THAT WAS RURAL AND TRYING TO MAKE IT TO CLOSEST MECHANIC. HOWEVER, THE CAR LOST POWER/TURNED OFF. WITH THIS WAS LOSS OF POWER STEERING AND I LET IT COAST TO THE FURTHEST/SAFEST SPOT. I'VE READ OTHERS LOST POWER BRAKING, BUT I LET IT COAST SO FAR THAT I WOULDN'T KNOW. THE CAR LOST POWER TO THE POINT MY 4-WAY FLASHERS WOULDN'T WORK. I'VE PAID A TOW BILL AND HAVE NO IDEA WHAT'S GOING TO HAPPEN. VERY, VERY FRUSTRATED AND DISAPPOINTED. PLEASE KNOW ONE HOUR ELAPSED BETWEEN MY BATTERY/ALTERNATOR BEING TESTED AND THE CAR DYING ON THE HIGHWAY (I STOPPED QUICK FOR GROCERIES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165147January 8, 2019
ENGINE, VEHICLE SPEED CONTROL
ON 4 SEPARATE OCCASIONS WITHIN A 3 WEEK PERIOD THE VEHICLE WOULD ACCELERATE WHILE DRIVING WITHOUT DRIVER PROMPTS OR CONTROL (RPMS REVVED FROM 2000 TO OVER 6000 AND SPEED WOULD INCREASE FROM 50 MPH TO OVER 85 MPH WITH ACCELERATOR PEGGED TO THE FLOOR.) THE ONLY WAY TO CORRECT THIS WAS TO PUT THE VEHICLE IN NEUTRAL, COAST TO THE SIDE OF THE ROAD, STOP THE VEHICLE AND TURN OFF THE ENGINE FOR 10-15 MINUTES, THEN RESTART IT AND IT WOULD RUN NORMALLY FOR SHORT PERIODS OF TIME. IF I DROVE THE VEHICLE FOR MORE THAN 30 MINUTES AT A TIME IT WOULD REACT THIS WAY EVERY TIME AND NEARLY CAUSED ME TO HIT 2 VEHICLES ON THE INTERSTATE. ON ONE OCCASION I HAD TO IMPACT A GUARDRAIL TO SLOW THE VEHICLE DOWN. I TOOK THE VEHICLE TO A CERTIFIED GMC DEALERSHIP WHO STATED ON BOTH OCCASIONS THEY COULD NOT REPEAT THE PROBLEM AFTER DRIVING IT FOR 5-10 MINUTES OR LESS THAN 15 MILES. WHEN I INFORMED THEM THAT IT ONLY OCCURRED AFTER 30-45 MINUTES OF DRIVING, THE TECHNICIAN STATED HE DIDN'T HAVE TIME TO DRIVE THE VEHICLE THAT LENGTH OF TIME OR DISTANCE AND WENT ON TO SAY NO DIAGNOSTIC CODES WERE TRIPPED SO THERE WASN'T ANY REPAIRS HE COULD DO OR THAT GMC WOULD AUTHORIZED. THE VEHICLE WAS UNDER WARRANTY. I RESEARCHED THIS PROBLEM ONLINE AT WWW.CARCOMPLAINTS.COM AND FOUND OVER 25 SIMILAR ISSUES AND COMPLAINTS FROM OTHER OWNERS OF THE SAME YEAR MAKE AND MODEL. TWO OF WHICH RESULTED IN A CRASH WITH SERIOUS INJURIES TO THE OCCUPANTS. I WAS FORCED TO SELL THIS VEHICLE AT A 2554.00 LOSS AND WILL NOW BE FILING A CLASS ACTION LAWSUIT AGAINST GMC AND THE SERVICE DEALERSHIP I DEALT WITH AFTER I COMPILE THE REQUIRED EVIDENCE FROM THE OTHER 25 OWNERS WITH THE SAME PROBLEMS. I FIND IT HARD TO BELIEVE THAT YOU WOULD ALLOW THIS TO CONTINUE KNOWING FULL WELL INJURIES HAD BEEN REPORTED TO NHTSA IN PREVIOUS COMPLAINTS. I MAY INCLUDE NHTSA IN MY CLASS ACTION LAWSUIT IF MY ATTORNEYS THINK IT TO BE A GOOD IDEA.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11165886January 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE MISFIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS FLUID INSIDE THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164979January 7, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, WHEELS
FUEL GAGE CONTINUOUSLY SHOWS FULL THEN A FEW MINS LATER EMPTY EVEN AFTER FILLING UP TAKE, GAGE SHOES TIRE LEVELS IN ACCURATELY, LIGHTS WILL FLICKER AND WON'T SHUT OFF AFTER TURNED OFF COMPLETELY, DRIVER SEAT CONTINUES TO WIGGLE LOOSE EVEN AFTER TIGHTENING BACK OVER AND OVER, WHEN VEHICLE ISN'T SITTING IN PARK ON AFTER ABOUT 30MINUTES OR SO IT WILL BEGIN TO SHAKE, SPUTTER THEN FINALLY STALL REGUARDLESS OF ACCELERATING TO RESTART IT WILL STILL STALK WHEN DRIVING FOR AWHILE THE VEHICLE WILL RANDOMLY JERK FORWARD WHILE DRIVING AND FEEL LIKE IT LOSES POWER WHILE DRIVING AS WELL EVEN AFTER I TOOK IT TO A CERTIFIED MECHANIC AND HAVING A SENSOR CHANGED(WHICH A DIAGNOSTIC TEST INDICATED WAS WRONG) ALONG WITH AN OIL CHANGE WE ALSO NOTICED THAT THE RECALLS THAT WERE LISTED PRIOR TO US PURCHASING THE VEHICLE SHOULD'VE BEEN ADDRESSED WEREN'T WE NOTIFIED THE DEALERSHIP THEY SAID THEY'D LOOK AT THOSE RECALLS FROM THEN BUT WE WOULD HAVE TO PAY FOR THEM AT OUR OWN COST AND THAT THE RECALLS AND ISSUE SALES WE HAD TALKED ABOUT WEREN'T LISTED SO AT THIS POINT WE'RE UNABLE TO TAKE THE FAMILY VEHICLE TOO FAR FROM HOME CONSIDERING WE LIVE 30 MINS OUTSIDE OF TUCSON, WE HAVE FOUR KIDS AND MY HUSBAND IS A DISABLED VETERAN WE EVEN STATED TO THE DEALERSHIP WE NEEDED A DEPENDABLE VEHICLE THANK YOU FOR YOUR TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165453January 6, 2019
AIR BAGS, SUSPENSION
SERVICE AIR BAG SOON COMES UP 30 OR MORE TIMES A DAY AND STRUTS ARE MAKING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165383January 5, 2019
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT BRIGHT ENOUGH TO SAFELY DRIVE AT NIGHT, INCLUDING WHEN THE HIGH BEAMS ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165573January 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, EXTERIOR LIGHTING
THE LIGHTS ARE GOING IN AND OUT, AND THE HIGH BEAMS AS WELL AS THE TAILLIGHTS ARE DOING THE SAME. I WAS TOLD THERE IS A SHORT IN THE SYSTEM. THE STEERING SYSTEM IS MAKING A VERY LOUD NOISE ANY TIME THE STEERING WHEEL IS MOVED. THE STABILITY LIGHTS AS WELL AS OTHERS KEEP COMING ON AND OFF BUT WHEN CHECKED SHOWS NOTHING IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164610January 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE WAS PRESENT UNDER THE HOOD OF THE VEHICLE. AFTER STOPPING THE VEHICLE, FLAMES WERE PRESENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11164180December 31, 2018
POWER TRAIN
THE TORQUE CONVERTER FAILED WHILE DRIVING DOWN THE HIGHWAY, WAS LEFT STRANDED ON THE HIGHWAY IN WINTER WHILE IN ND. THE VEHICLE IS VERY WELL MAINTAINED. VEHICLE HAS 105,000 MILES ON THE ODOMETER. I HAVE BEEN TOLD BY A GM DEALER THAT THIS IS A VERY COMMON PROBLEM WITH THE ACADIA. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164224December 31, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS AT A RED LIGHT, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST THE ABILITY TO ACCELERATE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163958December 29, 2018
STRUCTURE:BODY
THE ELECTRICAL MOTOR FOR THE SIDE VIEW MIRROR MALFUNCTIONED ON THE PASSENGER SIDE OF THE VEHICLE AND NO LONGER WORKS. IT WILL NOT TURN IN AND IS STUCK OUTWARD. THE DRIVER'S SIDE WORKS AT THIS TIME. THE VEHICLE WAS STATIONARY IN MY GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163904December 29, 2018
ELECTRICAL SYSTEM
WIPERS SUDDENLY STOPPED DURING A HEAVY RAIN AT HIGHWAY SPEEDS. MY WIFE AND THREE CHILDREN WERE ON BOARD. THE STUD THAT CONNECTS THE WIPER LINKAGE TO THE MOTOR HAD BROKEN. UPON RESEARCHING THIS, GM HAD ISSUED A RECALL TO AFFECTED VEHICLES IN STATES THAT RECEIVED HEAVY SNOWFALL, WEST VIRGINIA WAS INCLUDED AND WAS WHERE THIS VEHICLE SPENT MOST OF ITS LIFE. AFTER CALLING GM THEY TOLD ME THEY COULDN'T DO ANYTHING FOR ME SINCE THE VEHICLE IS NOW GARAGED IN TENNESSEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163575December 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING 45MPH ON A STRAIGHTAWAY HIGHWAY , THREE WARNINGS CAME ON "REDUCED ENGINE POWER" "SERVICE STABILITRAK" AND "TRACTION CONTROL OFF" THEN THE VEHICLE LOST POWER CARS BEHIND ME AND NOWHERE TO PULL OFF THE CAR HAD LOST POWER IT WOULD NOT GET OVER FIFTEEN MPH. TAKING IT INTO BE SERVICED .I HAVE ALREADY HAD THE TRANSMISSION REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162501December 19, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE A/C COMES ON AND OFF AUTOMATICALLY AND YOU HAVE NO CONTROL OVER IT. GM STATES THEY DID THIS SO YOU DON'T HAVE TO TURN YOUR DEF. ON. WHILE I'M DRIVING I CONTINUALLY HAVE TO TAKE MY EYES OFF THE ROAD TO FIDDLE WITH THE TEMP. CONTROL. (THE A/C COMES ON FULL COLD) I'VE CONTACTED GMC AND THEY REFUSE TO DO OR OFFER ANY HELP IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161376December 14, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 GMC ACADIA. AFTER THE VEHICLE WAS PARKED, THE VEHICLE CONTINUED TO MOVE FORWARD AND DRAGGED THE CONTACT AS SHE WAS EXITING. THE VEHICLE ROLLED OVER THE CONTACT'S LEFT LEG AND CRASHED INTO A LIGHT POST. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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