GMC Acadia Complaints

5,595 consumer complaints on file.

#11253413September 5, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEATS
THERE ARE HUNDREDS IF NOT THOUSANDS OF 2014 ACADIA OWNERS HAVING A SERVICE AIR BAG LIGHT COME ON AND WONT GO OFF. THERE WAS A RECALL FOR ALL ACADIA'S OF 2013 AND EARLIER THAT HAD A RECALL TO FIX THIS DANGEROUS ISSUE. 2014 NEEDS TO BE INCLUDED IN THIS RECALL. THIS IS A SAFETY HAZARD AND POSSIBLE DEATH UPON IMPACT ISSUE IF AIRBAG DOESNT GO OFF DUE TO GMC'S NEGLIGENCE IN DEALING WITH THE SAME ISSUE PREVIOUS MODELS HAD. GMC COULD FACE LAWSUITS IF SOMEONE IS KILLED DUE TO THIS ISSUE ON THIS YEAR ACADIA. ITS APPROX $500 TO FIX AND IS A CONSISTENT PROBLEM ACROSS MANY OWNED ACADIAS. MY CAR HAS NEVER BEEN IN AN ACCIDENT OR HAD THE AIRBAG DEPLOYED. THIS NEEDS TO BE DEALT WITH IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253523September 5, 2019
UNKNOWN OR OTHER
'SHIFT TO PARK' ERROR MESSAGE IS SHOWING WHEN MY VEHICLE IS ALREADY IN PARK AND I'M TRYING TO TURN THE VEHICLE OFF. I PURCHASED THIS VEHICLE LESS THAN A MONTH AGO AND IT CURRENTLY HAS 33K MILES ON IT. I'VE HAD TO TURN THE VEHICLE BACK ON SEVERAL TIMES TO GET THIS ERROR TO GO AWAY. WHEN THE MESSAGE FLASHES I'VE EVEN EXPERIENCED THE VEHICLE ROLLING INDICATING IT IS IN FACT NOT IN PARK ALTHOUGH THE SHIFTER IS IN PARK POSITION. THIS NEEDS TO BE RECALLED IMMEDIATELY AND I WILL ALSO BE CONSULTING AN ATTORNEY AS THIS IS A KNOWN ISSUE WITH NO CLEAR FIX (MANY PEOPLE WHO HAVE HAD THE SHIFTER REPLACED ARE HAVING THE SAME PROBLEMS AGAIN) AND THE PART THAT NEEDS TO BE REPLACED IS ON BACKORDER. PEOPLE'S VEHICLES LITERALLY CANNOT TURN OFF RESULTING IN BATTERIES DYING AMONG THE VERY OBVIOUS SAFETY CONCERNS. HOW IS THIS LEGAL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253124September 4, 2019
ELECTRICAL SYSTEM, POWER TRAIN
SHIFT TO PARK RECALL - THIS IS A SAFETY ISSUE. MY ACADIA WAS IN PARK AND I TURNED THE CAR OFF AND I GOT AN ERROR CODE THAT SAID ACTION REQUIRED SHIFT TO PARK. I HAD TO TURN THE CAR BACK ON PUT IT IN DRIVE AND BACK INTO PARK AND TURN THE CAR OFF THE STOP THE BEEPING. I SPOKE TO FLEMINGTON GMC AND THIS ISSUE IS NOT A RECALL. THIS MAKES NO SENSE TO ME THE ERROR CODE READS ACTION REQUIRED SHIFT TO PARK. WHICH CLEARLY MEANS THE CAR IS NOT IN PARK IF IT'S TELLING YOU TO SHIFT TO PARK WHEN YOU ALREADY PUT IT IN PARK AND TURNED THE CAR OFF USING THE START STOP BUTTON. I AM STILL WAITING FOR A PHONE CALL FROM AMBER AT GMC AS I WAS SUPPOSE TO BE CALLED ON 9/3/19 REGARDING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253167September 4, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHEN I PURCHASED THE VEHICLE IN LESS THAN AN HOUR THE CHECK ENGINE LIGHT, AIRBAG LIGHT , TIRE PRESSURE SENSOR POPPED ON. THE CAR WOULD HAVE A SLOW TAKE OFF AND SHAKE AS YOU ACCELERATE ON THE CITY STREET. WHEN I DRIVE THE FREEWAY THE CAR WILL HESITATE AND TAKE 15 SECONDS BEFORE IT SWITCH GEARS TO CATCH UP TO SPEED AND JERK. THE SERVICE AIRBAG,SERVICE TIRE MONITOR SYSTEM, SERVICE STABILITRAK, SERVICE TRACTION CONTROL ALERT MESSAGES ARE ON THE MESSAGE CONSOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253190September 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WATER ENTERED INTO THE REAR WINDOW CONTROL BUTTON AND THE CHECK ENGINE AND COOLANT INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN AND THE TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253242September 4, 2019
POWER TRAIN
SHIFT TO PARK I SHIFT THE CAR INTO PARK AND TRY AND TURN THE CAR OFF AND IT STILL SAYS SHIFT TO PARK LIKE THE CAR ISNT IN PARK BUT IT IS. IT WONT ALLOW ME TO TURN THE CAR OFF. I HAVE TO SHIFT IT INTO DIFFERENT GEARS OR JIGGLE THE SHIFTER FOR IT TO REGISTER. I HAVE HAD TO RESORT TO REMOVING THE BATTERY CABLES OFF TO TURN IT OFF ONE TIME AS WELL. THE CAR WHEN IT DOES SHUT OFF FEELS LIKE THE TRANSMISSION ISNT FULLY ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253306September 4, 2019
ELECTRICAL SYSTEM
I JUST BOUGHT THIS 2018 ACADIA IN JULY AND IT IS NOW GIVING ME THE SHIFT TO PARK ALERT EVEN THOUGH THE CAR IS IN PARK. IT TAKES SEVERAL TRIES OF RESTARTING AND SHIFTING TO GET IT TO TURN OFF, SO FAR. I'M AFRAID ONE TIME IT WILL BE STUCK THERE PERMANENTLY.THIS APPARENTLY IS A KNOWN AND FREQUENT ISSUE AND GMC NEEDS TO DO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253319September 4, 2019
ELECTRICAL SYSTEM, POWER TRAIN
AT RANDOM TIMES, WHEN PARKING MY VEHICLE, AFTER PLACING IT IN 'PARK' AND SHUTTING THE ENGINE OFF, THE DIC WARNS TO PLACE THE VEHICLE IN 'PARK' EVEN WHEN THE SHIFT LEVER IS IN 'PARK'. I HAVE TO START THE VEHICLE AGAIN, SHIFT THE VEHICLE FROM 'PARK TO 'DRIVE' AND THEN BACK TO 'PARK', SHUTCTHE VEHICLE OFF AND THE WARNING ON THE DLC GOES AWAY. THIS IS STARTING TO HAPPEN MORE OFTEN, EVERY 3-5 START-STOP CYCLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252959September 3, 2019
STEERING, UNKNOWN OR OTHER
ON SATURDAY (8/31/2019), I NOTICED THAT THE AC IN MY 2016 ACADIA (ABOUT 79,000 MILES) WOULDN'T TURN ON. MY VEHICLE HAS TWO EVAPORATORS, ONE IN THE FRONT FOR THE FRONT AC, AND ONE IN THE REAR FOR THE REAR AC. THEY ARE CONNECTED BY AN ALUMINUM TUBE (GM PART #23199274). WHEN I TOOK THE VEHICLE INTO THE GMC DEALER, THEY SHOWED ME THAT A CONNECTOR ON THE POWER STEERING FLUID (PSF) LINE, WHICH RUNS BESIDE THIS ALUMINUM TUBE (SEE PHOTO 1), HAD RUBBED UP AGAINST THE ALUMINUM AND WORN A HOLE IN IT, ALLOWING ALL THE REFRIGERANT TO LEAK OUT (PHOTO 2). THERE IS SUPPOSED TO BE A LITTLE RUBBER PIECE THAT FITS OVER AND PROTECTS THE COOLANT LINE (YOU CAN SORT-OF SEE IT IN THE PICTURES), BUT THAT PIECE IS SMALL AND SLIDES DOWN, EXPOSING THE ALUMINUM TUBE. THE TECHNICIAN THEN TOLD/SHOWED ME HOW HE USUALLY BENDS OR MOVES THE PSF LINE SO THAT IT DOESN'T RUB AGAINST THE ALUMINUM COOLANT TUBE. THIS INDICATES THAT GM IS AWARE OF THE ISSUE AND HAS DONE NOTHING IN AN ATTEMPT TO FIX IT, EVEN THOUGH THIS INHERENT DESIGN FLAW ALLOWS THE ENTIRE COOLANT CHARGE TO LEAK INTO THE ATMOSPHERE. NEEDLESS TO SAY, SINCE REFRIGERANT IS NOT EXACTLY ENVIRONMENTALLY FRIENDLY, I FIND IT CONCERNING THAT GM IS APPARENTLY AWARE OF THIS ISSUE AND HASN'T TAKEN THE NECESSARY STEPS (LIKE A VOLUNTARY RECALL) TO FIX IT. I CALLED THE GM CUSTOMER SERVICE LINE AND MADE THEM AWARE OF THE SITUATION, AND THEY SAID "THERE IS NOTHING THEY CAN DO." I'M HOPING THIS COMPLAINT FORCES THEM TO RESOLVE THE ISSUE AND STOP LEAKING FULL REFRIGERANT CHARGES INTO THE ATMOSPHERE. NOTE THAT THIS WOULD ALSO BE AN ISSUE IF THE SITUATION WERE REVERSED AND IT WAS THE AC COOLANT TUBE THAT CHAFED THROUGH THE PSF HOSE. IF THE PSF CONNECTOR WAS EVEN 1 CM OFF, THEN HYPOTHETICALLY THE COOLANT TUBE COULD RUB THROUGH THE PSF HOSE AND CAUSE A FAILURE OF THE POWER STEERING SYSTEM. IT IS ALSO DESIRABLE TO AVOID THIS AS WELL, FOR OBVIOUS REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253060September 3, 2019
UNKNOWN OR OTHER
MY CAR WILL GIVE ME AN ALERT WHEN I PUT IT IN PARK THAT SAY'S " SHIFT TO PARK" EVEN THOUGH I HAVE PUT IT IN PARK. THEN THE CAR WILL NOT SHUT OFF. I WILL TRY SHIFTING IT OVER AND OVER TO TRY TO GET IT TO ENGAGE SO I CAN SHUT IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253063September 3, 2019
STEERING
VEHICLE STARTED MAKING GRINDING / SQUEALING NOISES WHILE DRIVING WHEN I TURNED. STEERING WAS VERY TIGHT AND HARD TO TURN WHEEL. BROUGHT VEHICLE INTO SHOP AND POWER STEERING PUMP WAS LEAKING. $1,100 DOLLARS LATER MY VEHICLE WAS FIXED AND I WAS TOLD THAT I COULD HAVE LOST MY STEERING ALL TOGETHER IF THE POWER STEERING FLUID WAS DEPLETED ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252724September 2, 2019
POWER TRAIN
WHEN VEHICLE IS SHIFTED INTO PARK INFORMATION CENTER SAYS VEHICLE IS NOT IN PARK AND VEHICLE WILL NOT SHUT OFF. I HAVE TAKING THE VEHICLE INTO GMC SERVICE AND THEY SAID IT WAS OKAY TO DRIVE IT AND TAKE IT HOME. SINCE THEN WE HAVE HAD TO GET THE VEHICLE TOWED BACK TO THE SERVICE DEALERSHIP THAT SAID IT WAS OKAY TO DRIVE BECAUSE THE VEHICLE DIED SEVERAL TIMES AND WOULD NOT START. THERE IS A NATION WIDE PROBLEM WITH THIS MODEL ANT THE SHIFTING NOT STAYING IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252543August 31, 2019
AIR BAGS
SERVICE AIR BAG MESSAGE IS ON. THERE WAS A RECALL ON OTHER YEAR MODELS THAT CAUSED THIS LIGHT TO COME ON AND I WONDERED IF THIS WAS THE SAME CONNECTOR DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252583August 31, 2019
STEERING
THE STEERING WHEEL LOCKED UP WHILE DRIVING. I ALSO WAS NOT ABLE TO TURN SUDDENLY. THIS COULD HAVE RESULTED IN SERIOUS BODILY HARM HAD I BEEN GOING AT A SPEED ON A HIGHWAY. THERE WERE NO WARNING SIGNS, NO CHECK ENGINE LIGHTS, NO MALFUNCTIONS, THE STEERING WHEEL JUST STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252624August 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
FIRST OF ALL, THIS ISSUE IS BEING REPORTED BY HUNDREDS IF NOT THOUSANDS OF GMC ACADIA OWNERS. I RECEIVED THE "SHIFT TO PARK" MESSAGE MONTHS AGO WHILE IT STILL WAS UNDER THE 36,000 MILE WARRANTY AND THEN IT WENT AWAY UNTIL LAST WEEK. I GOT A "SHIFT TO PARK" MESSAGE WHEN I TURNED THE VEHICLE OFF EVEN THOUGH THE GEAR WAS IN THE SHIFT POSITION. THIS CAUSED A NUMBER OF SECONDARY ISSUES THAT ARE NOW COMPROMISING THE SAFETY OF THE VEHICLE. ONCE I AM ABLE TO TURN THE VEHICLE BACK ON AFTER IT DRAINS OR KILLS THE ELECTRICAL SYSTEM, I AM GETTING A NUMBER OF ISSUES. HOWEVER, THE ONES THAT CONCERN ME THE MOST ARE THE ROLLS EVEN THOUGH THE VEHICLE IS IN PARK, LOSS OF POWER STEERING, LOSS OF AWD, LOSS OF STABILITRACK, LOSS OF ABS, BRAKING SYSTEM ERROR AND POWER SURGES. THESE ARE THE MOST CONCERNING BUT I AM ALSO HAVING ISSUES WITH MY DASHBOARD, NAVIGATION, AND VEHICLE INSTRUMENTS. I CALLED THE GMC DEALER WHO HAD NO PROBLEM TELLING ME THE GEAR SHIFT BOX NEEDED TO BE REPLACED, NOT COVERED UNDER WARRANTY AND THEY HAD NO IDEA WHEN THEY CAN FIX IT BECAUSE IT WAS ON A NATIONAL BACK ORDER. WHAT REALLY DISTURBS ME IS THAT THERE ARE LAWSUITS GOING ON DEALING WITH THIS PARTICULAR ISSUE AND THAT LITERALLY IT COMPROMISES THE SAFETY OF THE VEHICLE AND NEITHER GMC OR THE NHTSA HAVE ACTED ON THIS. I WAS DRIVING TODAY AND REALIZED HOW DANGEROUS IT WAS TO OPERATE A VEHICLE UNDER THESE CONDITIONS. YOU CAN LITERALLY BE DRIVING AND THE VEHICLE HAVE A POWER SURGE WHICH MAKES YOU LOSE CONTROL CAUSED BY A MALFUNCTION IN THE GEAR SHIFT BOX. I AM ASSUMING THAT NO ONE WILL DUE ANYTHING UNTIL SEVERAL PEOPLE ARE EITHER KILLED OR SERIOUSLY INJURED. THIS ISSUES HAS BEEN REPORTED ON MODELS GOING BACK TO 2017 AND HERE WE ARE IN 2019 AND STILL HAVE THE ISSUE. PLEASE HELP US, THIS ISSUE IS HAPPENING TO THOUSANDS OF DRIVERS AND IT IS NOT BEING ADDRESSED BY THE NHTSA OR GMC. PLEASE RECALL OR STOP SELLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252440August 30, 2019
ELECTRICAL SYSTEM
GETTING A "SHIFT INTO PARK" MESSAGE WHEN THE CAR HAS ALREADY BEEN PUT INTO PARK. IT TAKES SEVERAL TIMES RESTARTING THE CAR AND MOVING THE SHIFT LEVER IN AND OUT OF PARK FOR IT TO RECOGNIZE THAT IT IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252187August 29, 2019
UNKNOWN OR OTHER
GAS GAUGE SUDDENLY DROPPED TO "0" WHILE DRIVING ON INTERSTATE YET IT HAD GAS IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252182August 29, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING 30 MPH, A LOUD WHINING NOISE OCCURRED WHEN ATTEMPTING TO SHIFT GEARS. THE VEHICLE FAILED TO SHIFT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE CONTACT STATED THAT THE SHIFTER WOULD TAKE A WHILE TO SHIFT INTO DRIVE. THE VEHICLE WAS TAKEN TO D'ARCY BUICK GMC (2022 ESSINGTON RD, JOLIET, IL 60435, (815) 673-7146) TO BE TEST DRIVEN, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED A FEW YEARS AGO PER BULLETIN NUMBER: 14404A (POWER TRAIN) AT THE SAME DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 95450230066. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251965August 28, 2019
ENGINE
CAR STARTED RUNNING ROUGHLY. IT WAS LOUD UPON STARTING. THE CAR WOULD MAKE ESPECIALLY LOUD NOISES WHEN ON CURVES. THEN THE CHECK ENGINE LIGHT CAME ON. HAD IT CHECKED BY A MECHANIC. WAS TOLD THE TIMING CHAIN IS BAD AND NEEDS REPLACED. THIS MECHANIC TOLD ME HE SEES THIS PROBLEM A LOT & IT HAS TO BE REPAIRED BY A DEALERSHIP. THE DEALERSHIP'S COST FOR THIS REPAIR IS $4400. I CAN'T AFFORD THAT. UPON CALLING MECHANICS ALL OVER TOWN, THEY ALL SAY IT'S A COMMON PROBLEM WITH GM'S TIMING CHAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251969August 28, 2019
ELECTRICAL SYSTEM
THE FUEL GAUGE DROPS TO E WHEN YOU STILL HAVE APPROX 1/4 TANK OF FUEL. THERE WAS RECALL FOR THIS BUT IT SEEMS IT DOES NOT COVER MY VEHICLE BY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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