GMC Acadia Complaints

5,595 consumer complaints on file.

#11256286September 17, 2019
UNKNOWN OR OTHER
WHEN I TRY TO SHUT VEHICLE OFF IT SAYS SHIFT TO PARK. MY VEHICLE IS ALREADY IN PARK AND I CANNOT SHUT IT OFF. IT JUST CONTINUES DO DING AS WELL AND I CANNOT LOCK THE DOORS AND THE LIGHTS WILL NOT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256289September 17, 2019
ELECTRICAL SYSTEM
SIDE DETECTION MODULES FAILED, DON'T WORK AND NOTIFY OF BLIND SPOTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255858September 16, 2019
ELECTRICAL SYSTEM
WHEN SHIFTING THE VEHICLE TO PARK AND THEN SHUTTING OFF THE ENGINE, I GET AN ERROR MESSAGE 'ACTION REQUIRED- SHIFT TO PARK'. THE VEHICLE IS ALREADY IN PARK! I'VE HAD TO JIGGLE THE SHIFTER, PRESS THE BRAKE WHILE JIGGLING THE SHIFTER, RESTART THE VEHICLE PUT IN REVERSE, THEN BACK IN PARK, AND JIGGLE SOME MORE. THE RADIO AND LIGHTS (BOTH INTERIOR & EXTERIOR) WILL NOT POWER OFF AND THE DOOR CHIMES NONSTOP. THIS HAPPENS RANDOMLY AND IT HAS BEEN A LITTLE OVER A MONTH SINCE THE LAST INCIDENT WHICH OCCURRED TWO DAYS AFTER I HAD TO REPLACE THE BATTERY BECAUSE I MISSED THE ERROR MESSAGE HEADING IN TO WORK. THE LAST 2 DAYS MY HUSBAND HAS DISCONNECTED THE BATTERY BECAUSE NOTHING WILL WORK TO POWER OFF RADIO & LIGHTS. I'VE HAD TO REPLACE THE BATTERY TWICE NOW IN A NEW VEHICLE LEASED IN 2016. THE FIRST TIME WAS DUE TO BRAKE RECALL, MY VEHICLE BEING THE ONLY 2017 GMC ACADIA DENALI EFFECTED BY THAT RECALL. THE BRAKE LIGHTS WOULD REMAIN ON BECAUSE THE BRAKE WAS BASICALLY STICKING, DRAINING THE BATTERY. THAT ISSUE ALSO DISABLED THE CRUISE CONTROL AS THAT FEATURE IS UNAVAILABLE WHEN BREAKING! THIS VEHICLE ALSO HAD REPAIR TO WIRING IN DRIVER SIDE DOOR DUE TO WATER GETTING INTO THE DOOR FRAME FROM OUTSIDE AND CORRODING WIRES CAUSING DETECTION ISSUES WITH THE KEY FOB. I COULD NOT UNLOCK MY DOORS WITHOUT REMOVING THE KEY TO MANUALLY UNLOCK. WHILE IN THE CAR WASH, THE VEHICLE LOST CONNECTION WITH MY KEY AND THE DRIVER'S SEAT MOVED ALL THE WAY BACK AS IT WOULD FOR EASY EXIT WHICH I HAD DISABLED. MESSAGE STATING KEY NOT DETECTED WOULDI WAS TOLD A NEEDED A NEW BATTERY IN MY FOB, DEALERSHIP REPLACED, CALLED & SAID EVERYTHING WAS WORKING AS IT SHOULD. THEY RAN THE VEHICLE THROUGH THE CAR WASH BEFORE I ARRIVED TO PICK UP THE CAR. WHEN I TRIED TO UNLOCK THE DOORS, THE VEHICLE WOULD NOT RECOGNIZE THE FOB. THANK GOODNESS THE SERVICE REP WAS THERE TO WITNESS THE MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255943September 16, 2019
AIR BAGS, STRUCTURE:BODY
WHEN IT RAINS EITHER HEAVILY OR FOR LONG PERIODS IN CHICAGO MY GMC TENDS TO FLOOD IN THE PASSENGER FLOOR AND BY THE TV AND 3RD ROW LIGHTS. I HAVE HAD THIS ISSUE SINCE WE BOUGHT THE VEHICLE IN 2013. I HAVE HAD THIS CAR FOR 6 YEARS AND I HAVE TAKEN IN TO A DEALERSHIP ONCE AND THEY QUOTED ME CLOSE TO $500 TO DO A TEST AND LET WATER RAIN ON THE CAR AND SEE IF IT IS A MANUFACTURE OR OWNER FAULTY ISSUE. I DID NOT JUMP ON TOP OF MY CAR AND CREATE A PROBLEM SO THAT MY CAR GETS FLOODED OR TO CAUSE THIS THAT I HAVE TO ALWAYS PLACE A TOWEL AND LEAVE MY WINDOWS OPEN AFTER SO THAT IT DOES NOT FOG THE ENTIRE CAR. I HAVE 4 CHILDREN AND DROPLETS HAVE FALLEN ON MY 7 MONTH OLD BABY WHILE I'M DRIVING. NO ONE CAN SIT IN THE PASSENGER SIDE. I HAVE HAD MY CAR DETAILED IN THE PAST SO THE MOLDING SMELL DOESN'T CAUSE MY KIDS TO WANT TO THROW UP. AIRBAGS SAY SERVICE AIRBAGS WHEN THEY HASN'T OPENED AND HASN'T GOTTEN INTO AN ACCIDENT IN THAT CAR. IT FRIGHTEN ME THAT I'M DRIVING A UNSAFE CAR WITH 4 CHILDREN. I CANNOT MAKE A REPAIR OF THAT AMOUNT NOR SHOULD I BE RESPONSIBLE TO HAVE THAT TESTED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255519September 16, 2019
SERVICE BRAKES
IN ORDER TO STOP MY VEHICLE I'M HAVING TO APPLY A LOT OF PRESSURE TO THE BRAKE. ON SEVERAL OCCASIONS WHEN I'M DRIVING IT SOUNDS LIKE THE BRAKES ATTEMPT TO ENGAGE ON THEIR OWN AND MAKE A SCRUBBING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255551September 16, 2019
UNKNOWN OR OTHER
VEHICLE SAYS SHIFT TO PARK AND WON'T TURN OFF, EVEN THOUGH IT IS ALREADY IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255608September 16, 2019
POWER TRAIN
2017 ACADIA IS DISPLAYING 'SHIFT TO PARK' MESSAGE WHEN THE CAR IS IN PARK. I HAVE TO TURN THE CAR OFF AND ON AND SHIFT TO OTHER GEARS AND BACK TO PARK UPWARDS OF 5/10 TIMES PRETTY MUCH EVERY TIME I TRY TO TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255609September 16, 2019
AIR BAGS
AIRBAG WIRING SHORT REPAIRED UNDER NHTSA RECALL 14V118 ON SEPT 30, 2014. THEN SEPT 13, 2019 AIRBAG LIGHT GOES ON AGAIN AND DEALER HAD TO REPAIR SAME AIRBAG WIRING. DEALER AND GMC REFUSED TO HONOR ORIGINAL RECALL AND STATED THAT THE RECALL WAS ONLY FOR ONE REPAIR OF THIS WIRING AND NOT FOR SECOND REPAIR OF SAME WIRING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255610September 16, 2019
AIR BAGS
AIRBAG WIRING SHORT REPAIRED UNDER NHTSA RECALL 14V118 ON SEPT 30, 2014. NEXT AIRBAG WARNING LIGHT GOES ON AUGUST 2019. REPAIR BY DEALER REVELED A SHORT IN THE SAME WIRING THAT WAS ORIGINALLY RECALLED. DEALER CORRECTED AIRBAG WIRING SHORT BUT DEALER AND GMC REFUSED TO HONOR ORIGINAL RECALL STATING THAT THIS RECALL WAS ONLY FOR ONE REPAIR. I HAD TO PAY OUT OF POCKET TO KEEP AIRBAGS FUNCTIONING EVEN THOUGH IT IS THE SAME ISSUE THAT WAS RE-CALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255640September 16, 2019
WHEELS
MICHELIN PREMIER LTX M/S 235/55R20 DRY ROT OR CRACKING BETWEEN TREADS ALL 4 TIRES 30,000 MILES DOESN'T SEAM RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255223September 13, 2019
ENGINE
WHENEVER I SHIFT FROM DRIVER OR REVERSE INTO PARK MY CAR ISN'T REGISTERING THAT I SHIFTED TO PARK AND IF GIVING ME THE MESSAGE OF 'SHIFT TO PARK'. I HAD TO SHIFT FROM DRIVE TO PARK AT LEAST 4 TIMES TO BE ABLE TO GET MY CAR TO RECOGNIZE THAT MY CAR WAS IN PARK AND SO I COULD TURN OFF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255290September 13, 2019
POWER TRAIN
WHEN I TRY AND TURN THE CAR OFF IT HAS AN ERROR MESSAGE THAT SAYS "SHIFT TO PARK". IT APPEARS THAT THE CAR IS IN PARK BUT I AM UNABLE TO SHUT THE CAR OFF AND UNABLE TO LOCK THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255329September 13, 2019
EXTERIOR LIGHTING
VEHICLE HEADLIGHTS ABRUPTLY STOPPED WORKING. HEADLIGHTS ARE IN AUTO RUNNING LIGHTS POSITION, BUT WILL NOT TURN ON. NO HEADLIGHTS AVAILABLE, ONLY OPTION TO USE IS FOG LIGHTS. THIS OCCURRED AFTER 9 PM ON A HIGHWAY, CREATING A SERIOUS SAFETY HAZARD. VEHICLE BROUGHT TO 3 DIFFERENT MECHANICS SHOPS AND NO PROBLEMS WITH HEADLIGHTS WERE DETECTED, NO PROBLEMS WITH FUSES, COMPUTER OR BATTERY DETECTED, NO LAMPS NEEDED REPLACEMENT. TWO MONTHS LATER NO SOLUTION FOUND. THE VEHICLE IS NOT OPERATIONAL DURING POOR WEATHER OR AFTER DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255368September 13, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WATER SEEPED INTO THE VEHICLE THROUGH THE WINDSHIELD AND DAMAGED THE AMPLIFIER THAT CONTROLLED THE ELECTRICAL SYSTEM. THERE WAS NO WARNING INDICATOR ILLUMINATED. ALSO, THE RADIO OCCASIONALLY MADE POPPING NOISES. THE CONTACT CALLED BALISE CHEVROLET BUICK GMC AT 413-233-4668 (LOCATED AT 440 HALL OF FAME AVE, SPRINGFIELD, MA 01105) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255355September 13, 2019
POWER TRAIN
UPON TURNING MY IGNITION OFF, THE "SHIFT TO PARK" WARNING MESSAGE APPEARS, EVEN THOUGH THE DISPLAY SHOWS THAT I AM IN "P" AND THE BRAKE IS ON. WHEN I TOOK IT TO THE DEALERSHIP,I GOT OUT OF THE CAR AND POINTED TO THE MESSAGE ON MY DISPLAY. BEFORE THE TECHNICIAN EVEN LOOKED INTO MY CAR, HE ASKED "SHIFT TO PARK"? SO OBVIOUSLY THIS IS A WELL KNOWN PROBLEM WITH THIS GMC REPAIR CENTER. MY FRUSTRATION IS THAT IF IT IS A KNOWN DEFECT, WHY DO I HAVE TO PAY TO HAVE IT FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255437September 13, 2019
ELECTRICAL SYSTEM
UPON SHIFTING THE CAR TO PARK AND SHUTTING OFF THE ENGINE, THE CONSOLE SAYS, "SHIFT TO PARK". THE CAR APPEARS TO ROLL SOME. I HAVE NOT BEEN ON AN INCLINE TO SEE IF IT IS TRULY IN PARK OR NOT. IT WILL NOT ALLOW THE ELECTRONICS TO SHUT OFF AND WILL NOT LET YOU LOCK THE CAR SO THE CAR CANNOT BE LEFT WHEN THIS HAPPENS. IT HAS BEEN HAPPENING INTERMITTENTLY AND TODAY I HAD TO SHUT OFF AND START THE CAR AND DRIVE IT 10-15 TIMES BEFORE IT WOULD RECOGNIZE IT WAS ACTUALLY IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255015September 12, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN PUTTING MY VEHICLE IN PARK AND PRESSING THE ENGINE OFF BUTTON, I GET AN ERROR MESSAGE "SHIFT TO PARK", AND THE VEHICLE BEEPS AND WILL NOT TURN OFF THE ELECTRICAL, BUT THE CARE IS ALREADY IN PARK. I AM UNABLE TO TURN OFF MY VEHICLE COMPLETELY. I HAVE TO PRESS START AGAIN AND PUT THE CAR IN REVERSE AND BACK TO PARK, SOMETIMES MULTIPLE TIMES IN ORDER FOR THE VEHICLE TO REGISTER THAT IS IN PARK AND ALLOW ME TO SHUT OFF MY VEHICLE COMPLETELY. I AM CONCERNED THAT THE VEHICLE MAY NOT ACTUALLY BE IN PARK WHEN I PUT IT IN PARK. I DO NOT WANT IT TO ROLL DOWN A HILL AND I WANT TO BE ABLE TO TURN OFF MY CAR WITHOUT BEING CONCERNED IT WILL CONTINUE TO RUN ELECTRICAL AND KILL MY BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255018September 12, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND ALL THE GAUGES ON THE INSTRUMENT PANEL WENT TO ZERO AND THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO LOCATED EIGHTEEN DIFFERENT ERROR CODES. THE VEHICLE WAS TOWED TO MOORE BUICK GMC (2445 N MARINE BLVD, JACKSONVILLE, NC 28546), BUT THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT FUSES BLEW OUT EVERY TIME THE KEY WAS TURNED IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254792September 11, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE SERVICE STABILITRAK WARNING INDICATOR REMAINED ILLUMINATED, THE CHECK ENGINE INDICATOR FLASHED, AND THE GEAR LOCKED IN FOURTH GEAR. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL TO RELEASE THE GEAR OUT OF FOURTH GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254849September 11, 2019
SERVICE BRAKES
WHEN DEPRESSING THE BRAKE PEDAL A SQUISHING NOISE WAS HEARD. THE SOUND WAS PRESENT WHILE MOVING AND WHILE STOPPED. MASTER CYLINDER WAS LEAKING BRAKE FLUID INTO BRAKE POWER BOOSTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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