GMC Acadia Complaints

5,595 consumer complaints on file.

#11254857September 11, 2019
ELECTRICAL SYSTEM, ENGINE
SHIFTER KEEPS LOCKING. HAPPENED 4 TIMES WHERE SHIFTER HAD GOTTEN STUCK IN SHIFT AND UNABLE TO CONTROL CAR. GEAR ASSEMBLY HAS BEEN REPLACED 4 TIMES AND NOTHING IS WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254605September 11, 2019
POWER TRAIN
"SHIFT TO PARK" ERROR WHEN CAR IS ALREADY IN PARK. ISSUE STARTED ABOUT 2 MONTHS AGO; HOWEVER, IT IS BECOMING WORSE AND MORE FREQUENT. MOST OF THE TIME, PRESSING THE SHIFTER BUTTON IN/OUT WILL TURN THE CAR OFF BUT NOT IT CAN TAKE UP TO 5 MINUTES OF TURNING THE CAR ON/OFF AND SHIFTING GEARS TO GET THE CAR TO RECOGNIZE THAT IT IS IN PARK. (THE DASHBOARD DOES RECOGNIZE THAT IT IS IN PARK WITH THE "P" BESIDE THE MILEAGE BUT THE SENSOR DOES NOT.) IT IS A SAFETY CONCERN BECAUSE THE CAR CAN NOT BE TURNED OFF AND LOCKED. DESPITE ONLY HAVING THE CAR FOR A LITTLE OVER 2 YEARS, THE DEALERSHIP SAYS THE COSTS NEEDS TO BE COVERED OUT OF POCKET SINCE IT WAS A LOANER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254619September 11, 2019
POWER TRAIN
VEHICLE STATES "ACTION REQUIRED - SHIFT TO PARK" EVEN THOUGH VEHICLE IS IN PARK. ACCESSORIES STAY ON AND VEHICLE CONTINUOUSLY SOUNDS WARNING CHIME. THIS PROBLEM OCCURS EVERY TIME VEHICLE IS SHIFTED TO PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254637September 11, 2019
ELECTRICAL SYSTEM
UPON TURNING VEHICLE OFF, "SHIFT TO PARK!" ILLUMINATES ON THE CLUSTER. VEHICLE WILL NOT TURN OFF UNTIL IT IS RE-STARTED, SHIFTED IN AND OUT OF GEAR. SOMETIMES THIS NEEDS TO BE DONE MULTIPLE TIMES. THERE HAS BEEN ONE INSTANCE THE ERROR WOULD NOT CLEAR, AND I WAS FORCED TO LEAVE MY VEHICLE ON, AS I WENT INTO A DOCTOR APPOINTMENT. THIS IS VERY ANNOYING, NOT TO MENTION THE WASTED FUEL WITH STARTING/STOPPING THE VEHICLE 5-10 TIMES EACH TIME I TURN IT OFF. I'VE TAKEN VIDEO OF THE PROBLEM, HOWEVER, IT IS TOO LARGE TO UPLOAD HERE. RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254690September 11, 2019
UNKNOWN OR OTHER
WHILE DRIVING MY 2015 GMC ACADIA THE BLIND SIDE SAFETY ALERT FOR CHANGING LANES NOT WORKING AND CAUSING OTHER GAUGES TO READ FAULTY ALSO WE HAD A DOZEN NEAR MISSES CAUSE OF THIS DEFECTIVE FEATURE VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254738September 11, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 GMC ACADIA. WHEN PLACING THE VEHICLE INTO PARK, "ACTION REQUIRED, SHIFT TO PARK" APPEARED AND A WARNING CHIME SOUNDED. WHEN THE VEHICLE WAS PLACED INTO PARK AND SHUT OFF, THE BEEPING NOISE CONTINUED. UPON STARTING THE VEHICLE, THE WARNING NOISE AND INDICATOR TURNED OFF AND THE VEHICLE OPERATED NORMALLY. BUDD BAER AUTO (71 MURTLAND AVE, WASHINGTON, PA 15301, 724-914-6670) WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE SERVICED. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT GUARANTEE THAT THE PART WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254344September 10, 2019
POWER TRAIN
I REPORTED A PROBLEM OVER A YEAR AGO, AND DESPITE SEVERAL TRIPS TO THE DEALER, THE PROBLEM HAS GOTTEN WORSE. THE VEHICLE SEEMS TO SHIFT TO NEUTRAL WHILE SHIFTING FROM 2ND TO 3RD GEARS. THIS RESULTS IN A VERY HARSH SHIFT. THE MAIN SAFETY ISSUE IS THAT WHILE YOU ARE TRYING TO ACCELERATE, YOUR VEHICLE GOES INTO NEUTRAL AND YOU NEARLY STOP. NOT ONLY HAVE I BEEN SLAMMED INTO MY SEAT WHEN IT FINALLY CATCHES IN THE NEXT GEAR, BUT I'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES. IT IS VERY DANGEROUS. THE DEALER CLAIMS IT'S "DOING WHAT ITS SUPPOSE TO".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254352September 10, 2019
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE ENGINE RAN FOR HOURS. EVENTUALLY, THE INTERNAL SYSTEM RECOGNIZED THAT THE VEHICLE WAS IN PARK AND FINALLY TURNED ITSELF OFF. THE MANUFACTURER HAD NOT DONE ANYTHING TO ADDRESS THE FAILURE; HOWEVER, THEY ISSUED TECHNICAL SERVICE BULLETIN NUMBER: 18-NA-297 ON DECEMBER 13, 2018. THE CONTACT CALLED NUMEROUS UNKNOWN DEALERS ACROSS THE COUNTRY TO TRY TO BUY THE PART MENTIONED IN THE SERVICE BULLETIN, BUT THE PART WAS STILL ON BACKORDER. THE PART THAT WAS NEEDED FOR THE REPAIR WAS THE TRANSMISSION SHIFTER ASSEMBLY (NUMBER: 13528228). THE COST OF THE PART WAS LESS THAN $150. THE CONTACT STATED THAT THE VEHICLE WAS OUT OF ITS INITIAL WARRANTY. THE FAILURE MILEAGE WAS 47,500. THE VIN WAS UNKNOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254358September 10, 2019
ELECTRICAL SYSTEM
WHEN STARTING MY ENGINE, IT ROLLS OVER AND STARTS BUT CONTINUES TO CRANK/TURN (EVEN AFTER IT HAS STARTED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254470September 10, 2019
POWER TRAIN
WHEN THE CAR IS SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. THE CAR THEN WON'T TURN OFF COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254096September 9, 2019
ELECTRICAL SYSTEM
THE CAR WILL NOT RECOGNIZE OR SHIFT TO PARK.. THE CAR WILL NOT TURN OFF WHILE THE SHIFTER IS IN PARK THINKING THAT THE CAR ISN'T IN PARK. THIS IS A SAFETY ISSUE SINCE YOU BELIEVE IT IS IN PARK WHEN THE CAR IS SAYING IT ISN'T AND WILL NOT CLEAR THE ALERT UNLESS YOU CONTINUOUSLY TURN THE VEHICLE ON AND OFF AND TOGGLE THE SHIFTER. I HAVE A VIDEO OF THE ISSUE BEING REPORTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254186September 9, 2019
STEERING
POWER STEERING PUMP FAILURE. WHILE DRIVING MY 2016 GMC ACADIA ON A TRIP OF ABOUT 350 MILES (MOSTLY HIGHWAY) EVERYTHING SEEMED TO BE WORKING FINE UNTIL NEAR THE END OF THE TRIP. AS I EXITED THE HIGHWAY AND STARTED SLOWING DOWN THE STEERING BECAME VERY STIFF AND BY THE TIME I CAME TO A STOP LIGHT I COULD NOT TURN THE STEERING WHEEL AT ALL. WHEN THE LIGHT TURNED GREEN I PRESSED THE GAS PEDAL AND AS THE RPM INCREASED THE POWER STEERING PUMP WORKED GOOD ENOUGH TO MAKE THE TURN AND GET ME HOME. LUCKILY I ONLY HAD ABOUT A MILE TO GO. I CHECKED THE FLUID AND IT WAS LOW SO I TOPPED IT OFF AND RAISED THE FRONT TIRES OFF THE GROUND IN ORDER TO TURN LOCK TO LOCK TO TRY TO GET ANY AIR OUT OF THE SYSTEM. AFTER LOWERING THE VEHICLE I TRIED TO DRIVE IT AND I STILL COULD NOT TURN THE STEERING WHEEL WITHOUT PRESSING THE GAS. AS I LOOKED FURTHER I NOTICED THAT THE HOSE THAT LEADS TO THE POWER STEERING PUMP HAS FLUID ALL OVER IT WHERE IT GOES THROUGH A GROMMET ATTACHED TO THE REAR OF THE ENGINE. THE GROMMET IN THE METAL BRACKET WAS FALLING APART AND THE HOSE APPEARS TO BE CHAFFING ON THE METAL BRACKET. THE LEAK IS VERY SMALL AND THERE'S NO TELLING HOW LONG IT HAS BEEN RUBBING THE BRACKET. THE VEHICLE IS OUT OF WARRANTY BUT ONLY HAS 50K MILES ON IT AND HAS NEVER BEEN WRECKED OR HAD ANY REPAIRS DONE THAT COULD HAVE CAUSED THIS. IT APPEARS TO BE AN IMPROPERLY INSTALLED BRACKET/GROMMET THAT CAUSED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254189September 9, 2019
ELECTRICAL SYSTEM
OUR 2017 GMC ACADIA DENALI SAYS TO PUT THE CAR IN PARK BEFORE TURNING IT OFF WHEN THE CAR IS ALREADY IN PARK AND ENGINE OFF. ALL ELECTRONICS STAY ON AND WILL KILL THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254231September 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I BOUGHT MY CAR AT THE END OF APRIL. JUNE 27. 2019 WAS THE FIRST TIME THAT I HAD THE STABILITRAK ISSUE. AT 102206 MILES, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS THE RR AND RF SPEED SENSORS AND RIGHT FRONT AND RIGHT REAR PASSENGER WHEEL BEARINGS. TODAY SEPTEMBER 9, 2019 AND AT 103003 MILES IT HAPPENED AGAIN. I WAS DRIVING BOTH TIMES, AND BOTH TIMES THE BRAKES GRIND AND I COULD FEEL LOOSENESS IN THE GAS PETAL AND IT SQUEAKS LIKE AN OLD SPRING BED. I AM A DISABLED VETERAN AND I ONLY USE THE CAR TO GET TO VA APPTS, GROCERY STORE AND GENERAL ERRANDS. I CAN'T AFFORD TO SPEND ANOTHER $1,200 TO GET THIS FIXED. I HAVE READ ONLINE MANY OF THE SAME COMPLAINTS. THERE SEEMS TO BE AN ISSUE WITH THIS STABILITRAK SYSTEM AND NO ONE SEEMS TO KNOW WHAT TO DO TO FIX IT. PLEASE LET ME KNOW WHAT STEPS WILL BE TAKEN TO FIX THIS ISSUE BEFORE I CONTACT A LEMON LAW LAWYER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253772September 7, 2019
FUEL/PROPULSION SYSTEM, SEAT BELTS, SEATS
"TAKATA RECALL" SEAT BELTS DON'T LATCH AND WHEN THEY DO, THEY COME UNLATCHED OR THEY BRAKE.. PURGE VALVE IS MALFUNCTIONING.. BACK SET DOES NOT MOVE LATCH BROKE... LEFTGATE SOMETIMES DOES NOT LATCH OR SAYS IT'S NOT LATCHED AND OPENS.. MY DASH LIGHT SAYS I NEED AIR ALL THE TIME BUT I CHECKED AND I DON'T.. BACK PASSENGER SIDE WINDOW DOES NOT GO DOWN IF DRIVER TRIES TO ROLL IT DOWN... INNER TIE ROD INN DRIVER SIDE MALFUNCTIONING...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253803September 7, 2019
POWER TRAIN
THE VEHICLE SHOWS A WARNING WITH A BELL TONE 'SHIFT TO PARK' WHEN THE CAR IS ALREADY IN PARK. IT STOPS ONLY AFTER WIGGLING GEAR SHIFTER NUMEROUS TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253733September 6, 2019
STEERING
MY VEHICLE IS A 2016 GMC ACADIA DENALI WITH AWD. THE POWER STEERING WAS VERY STIFF WHILE AT LOW SPEEDS WHEN THE WEATHER WAS COLD LAST WINTER. DURING THIS SPRING AND SUMMER THE STEERING CONTINUED TO GET WORSE AND NOW THERE IS NO POWER STEERING AT LOW SPEEDS AND LOW RPM. THE VEHICLE JUST TURNED 39,000 MILES. THIS MAKES DRIVING VERY DANGEROUS WHILE MAKING TURNS AND TRYING TO PARK THE VEHICLE. THE VEHICLE IS NOW IN THE DEALERS SHOP AND THEY HAVE SAID THE POWER STEERING PUMP AND STEERING GEAR BOTH NEED TO BE REPLACED AS THE PUMP IS FAILING AND THE STEERING GEAR IS LEAKING INTERNALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253759September 6, 2019
ELECTRICAL SYSTEM, POWER TRAIN
WHEN PARKING THE VEHICLE AND ATTEMPTING TO SHUT OFF, THE ACADIA GIVES THE MESSAGE "SHIFT TO PARK". THE VEHICLE IS CLEARLY IN PARK AND I MUST START THE VEHICLE AGAIN AND SHIFT TO REVERSE OR ANOTHER POSITION AND TURN OFF. THE VEHICLE WILL NOT ALLOW ME TO LOCK THE VEHICLE AND KEEPS POWER TO THE VEHICLE (DRAINING THE BATTERY) UNTIL IT RECOGNIZES THAT IT IS INDEED IN PARK. THIS HAS CAUSED A STALL AND THE VEHICLE TO POSSIBLY STILL BE IN GEAR WHEN PARKED LEADING TO A ROLLING HAZARD. HAS TAKEN AS MANY AS 15 TIMES FOR THE VEHICLE TO REALIZE IT IS IN PARK. GENERAL MOTORS HAS ISSUED A TSB (18-NA-297) REGARDING THIS ISSUE, BUT IS PLACING THE COST OF THE FIX ON THE CONSUMER. THIS IS A DEFECTIVE PIECE OF EQUIPMENT THAT HAS STARTED A CLASS ACTION LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253361September 5, 2019
UNKNOWN OR OTHER
CAR WILL NOT RECOGNIZE I'VE SHIFTED TO PARK WHEN I TURN OFF THE VEHICLE. IT SAYS SHIFT TO PARK WHEN I ALREADY HAVE, AND I HAVE TO START THE CAR AND SHIFT AGAIN OVER AND OVER TO PARK FOR IT TO WORK. VERY CONCERNED ABOUT SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253406September 5, 2019
POWER TRAIN
WHEN YOU SHIFT INTO PARK, THE VEHICLE DOES NOT REGISTER AS BEING IN PARK. THERE IS AN INDICATOR ON THE GAUGE PANEL SAYING "SHIFT TO PARK." THIS IS A SAFETY ISSUE, THE ENGINE CANNOT BE TURNED OFF WHILE IN THIS CONDITION AND IT DOES NOT REGISTER THE TRANSMISSION AS BEING IN PARK. THIS HAPPENS EVERY TIME THE VEHICLE IS SHIFTED INTO PARK ONCE THE VEHICLE IS STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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