GMC Acadia Complaints

5,595 consumer complaints on file.

#11243199August 12, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE SUN ROOF WAS LEAKING WATER DOWN THE A PILLAR ABOVE THE BODY CONTROL MODULE MAIN FUSE BLOCK. THE CONTACT STATED THAT THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO GANDRUD CHEVROLET (3792, 919 AUTO PLAZA DR, GREEN BAY, WI 54302, (920) 309-5444) WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORT. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE WATER TRAVELED DOWN TO THE DRIVER'S SIDE DOOR BULKHEAD PLUG AND CAUSED THE SHORTAGE THROUGHOUT THE VEHICLE. THE CONTACT WAS A CERTIFIED MECHANIC WHO REPLACED THE BODY CONTROL MODULE FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242991August 10, 2019
AIR BAGS
B0014 BAD CONNECTOR / CONNECTION UNDER DRIVER'S SEAT (VERIFIED) RECALL FOR PREVIOUS YEARS MODEL, BUT NOT YET FOR 2011 ACADIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243016August 10, 2019
POWER TRAIN, UNKNOWN OR OTHER
SHIFT TO PARK NOT RECOGNIZED WHEN VEHICLE STATIONARY IN PARK. VEHICLE WILL NOT TURN OFF OR LOCK DURING THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242795August 9, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SPONTANEOUSLY TURNED ON TO THE HIGH SETTING ON SEVERAL OCCASIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RAY SKILLMAN SOUTHSIDE BUICK GMC (8424 US-31, INDIANAPOLIS, IN 46227, (317) 497-0711) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND A BENEFICIAL FEATURE THAT WAS ACTIVATED WITH THE OUTSIDE TEMPERATURE AND HUMIDITY. THE FAILURE MILEAGE WAS UNKNOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242869August 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
GMC ACADIA "SHIFT TO PARK". THE SUVS FAIL TO DETECT WHEN THE GEAR SHIFT LEVER IS MOVED TO PARK. THE DASH BOARD SHOWA A MESSAGE ON THE INSTRUMENT CLUSTERS THAT SAYS SHIFT TO PARK EVEN THOUGH THE GEAR SHIFT LEVERS ARE ALREADY IN PARK. IN ADDITION TO LOSING THE ABILITY TO SHUT OFF AND LOCK THE SUVS, I WAS UNABLE TO TURN THE SUV OFF AFTER ATTEMPTING TO DO SO SERVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242511August 8, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT TOOK THE VEHICLE TO ARNIE BAUER BUICK GMC (5525 MILLER CIRCLE DRIVE, MATTESON, IL 60443) WHERE IT WAS DIAGNOSED THAT THE BLIND SIDE ALERT WAS DAMAGED AND NEEDED REPLACEMENT; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 5410777277. THE FAILURE MILEAGE WAS 29,386. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242622August 8, 2019
POWER TRAIN
SHIFT TO PARK WHEN PUTTING THE CAR IN PARK, IT SAYS SHIFT TO PARK AND THE VEHICLE CONTINUES TO RUN AND HORN HONKS LETTING YOU KNOW YOU ARE EXITING THE CAR WITH IT RUNNING, AFTER PUTTING IT IN DRIVE, NEUTRAL, ETC AND SHIFTING IT BACK TO PARK, THE MESSAGE STILL DISPLAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242183August 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ABOUT A MONTH AGO MY CAR STARTED LOSING POWER WHEN DRIVING. IT OFTEN HAPPENS WHEN ENTERING OR EXITING THE HIGHWAY. THE LAST TIME IT HAPPENED WAS YESTERDAY ON THE HIGHWAY OFF RAMP. THE CAR LOSES POWER AND A MESSAGE COMES ON SAYING SERVICE STABILITRAK TRACTION CONTROL OFF ENGINE POWER REDUCED, THE ENGINE IDLES ROUGH AND I CANNOT GET BACK UP TO SPEED. I HAVE TO STOP THE CAR COMPLETELY, TURN IT OFF AND WAIT 20-30 SECONDS THEN TURN IT BACK ON. I HAVE TAKEN THE TWICE TO THE DEALER AND THEY CANNOT FIND A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242107August 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO START AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED COOPER BUICK GMC (LOCATED AT 500 N 18TH ST, MONROE, LA 71201, (318) 450-6835) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241803August 5, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE WILL NOT TURN OFF. IT KEEPS STATING THAT IT IS NOT IN PARK. HAVE MOVED SHIFTER BETWEEN GEARS REPEATEDLY, THE DASH DISPLAY SAYS IT IS IN PARK, THE CONSOLE SAYS IT IS IN PARK, BUT THE VEHICLE WILL NOT TURN OFF. THIS HAS HAPPENED ON FLAT SURFACES, AND INCLINES. THE END RESULT IS A VEHICLE THAT THINKS IT IS ON, WONT LOCK DOORS, AND KILLS THE BATTERY DUE TO REMAINING IN THE ON POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241809August 5, 2019
AIR BAGS
ON SATURDAY EVENING AUGUST 3, 2019 MY WIFE, WHO WAS DRIVING OUR 2014 GMC ACADIA, REPORTED TO ME THAT A RED AIR BAG WARNING LIGHT AND THE MESSAGE "SERVICE AIR BAG" CAME ON AND REMAINED ON WHILE DRIVING. ON SUNDAY AUGUST 4, THE WARNING LIGHT AND MESSAGE WENT OFF DURING THE DAY WHEN I WAS DRIVING THE VEHICLE, BUT LATER CAME ON WHEN MY WIFE DROVE THE VEHICLE DURING THE EVENING. ON MONDAY AUGUST 5 WHILE I WAS DRIVING THE ACADIA, BOTH THE WARNING LIGHT AND MESSAGE "SERVICE AIR BAG" CAME ON AND STAYED ON WHILE DRIVING. ON MONDAY AUGUST 5 I DROVE THE ACADIA TO A GM DEALERSHIP AS SOON AS IT OPENED. THE DEALERSHIP SAID THERE WERE TWO DIAGNOSIS CODES FOR TWO SEPARATE FAILURES RELATING TO THE AIR BAGS. THE FIRST WAS CODE B0022 (WHICH THE DEALERSHIP SAID WAS RELATED TO A WIRING FAILURE). THE DEALERSHIP ADVISED THIS FAILURE CODE OF B0022 WAS COVERED UNDER WARRANTY PURSUANT TO GM SPECIAL COVERAGE ADJUSTMENT NUMBER 15804. THE DEALERSHIP SAID THAT THE SECOND DIAGNOSIS CODE WAS B0058 (WHICH THE DEALERSHIP SAID WAS A FAILED SENSOR). THE DEALERSHIP SAID THAT BOTH OF THESE PROBLEMS NEEDED TO BE FIXED IN ORDER FOR THE AIRBAGS TO WORK. THE DEALERSHIP SAID, HOWEVER, THAT REPLACEMENT OF THE SENSOR WAS NOT COVERED UNDER ADJUSTMENT 15804. THE DEALERSHIP DID OFFER A DISCOUNTED CHARGE FOR REPLACEMENT OF THE FAILED SENSOR AND AS OF THIS WRITING THE VEHICLE REMAINS AT THE DEALERSHIP TO MAKE ALL REPAIRS NECESSARY FOR THE AIR BAGS TO WORK. I HAVE ADVISED THE DEALERSHIP OF MY INTENTION TO REPORT THE SENSOR FAILURE ISSUE TO NTSB SO THAT NTSB AND GM ARE AWARE OF IT. I HAVE ALSO REPORTED THE ABOVE TO GM CUSTOMER ASSISTANCE AND AM AWAITING A RETURN CALL FROM A "SENIOR ADVISOR". I HAVE ALSO REQUESTED THAT GM COVER ALL COSTS RELATING TO THE SENSOR FAILURE AS WELL AS THE WIRING FAILURE AS I HAVE BEEN INFORMED BY THE DEALERSHIP THAT BOTH RELATE TO THE FAILURE OF THE AIR BAG SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241591August 4, 2019
UNKNOWN OR OTHER
'SHIFT INTO PARK' MESSAGE IN INFORMATION CENTER WHEN VEHICLE IS SHIFTED IN TO PARK FROM DRIVE. THE VEHICLE CAN NOT BE TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241625August 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
A FEW DAYS BEFORE MY GIRLFRIEND LEFT WITH THE SUV OUT OF STATE I NOTICED THE ELECTRIC DOOR LOCK (ONLY ON THE PASSENGER FRONT DOOR) WAS BACK TO MANUAL. THAN THE SAME DAY OF TRIP IT STARTED WORKING AGAIN, BUT ON HER WAY BACK SHE CALLED ME TO SAY THE LIGHT CAME ON FOR SERVICE STABILITRAK, AND TRAC. CONTROL OFF. IT WAS ALSO EFFECTING THE STEERING WHEEL MAKING IT JERK WHILE GOING OVER 60MPH ON THE HIGHWAY MAKING IT A SAFETY HAZARD. AFTER RESET JT WAS FINE, BUT VERY ALARMING TO CONTINUE TO DRIVE THIS SUV FOR YEARS TO COME KNOWING IT COULD POP UP AND SAFETY ISSUE AT ANY GIVEN TIME. THIS NEEDS TO B ADDRESSED ASAP! SOUNDS LIKE A GROUND ISSUE. SUV IS 4 YEARS OLD, AND RUST AND CORROSION FREE. MAYBE GM MADE AN ERROR WITH INTERIOR MOUNTED MODULES. ALSO THE VEHICLE WAS COMING OUT OF A SLOWING TRAFFIC AREA ON HIGHWAY AT THE TIME (CONSTRUCTION ZONE) WHEN TRING TO CATCH BACK UP TO SPEED THE VEHICLE REDUCED POWER. (LIMP MODE) THIS SEEMS TO B A VERY COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241470August 3, 2019
POWER TRAIN
2017 GMC ACADIA DISPLAYS "SHIFT TO PARK" WHEN ALREADY IN PARK AND DOESN'T ALLOW THE VEHICLE TO TURN OFF THE ELECTRONICS. PROBLEM WAS SUPPOSEDLY FIXED UNDER WARRANTY WHEN I TOOK IT IN TO THE DEALER IN JULY OF 2018. NOW EXACTLY 1 YEAR LATER, NOW OUT OF WARRANTY, THE "SHIFT TO PARK" MESSAGE IS HAPPENING AGAIN AFTER THE CONTROLLER WAS REPLACED LAST YEAR TO FIX THE PROBLEM. NOW THAT CAR IS OUT OF WARRANTY, EVEN THOUGH ITS SUCH A COMMON COMPLAINT NOW THAT GMC IS AWARE OF, THE DEALER IS ASKING ME TO PAY OVER $500 TO FIX IT AGAIN. HOW DO I KNOW IT WILL FIX IT THIS TIME? THE LAST "FIX" ONLY LASTED A YEAR. GMC NEEDS TO ISSUE A RECALL AND FIX THEIR MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241331August 2, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
THE RPM GAUGE IS FLUCTUATING UP AN DOWN WHEN I'M DRIVING DOWN THE ROAD, HIGHWAY, CITY ROADS IT IS HAPPENING WHEN COLD OR WARM AND IT DON'T MATTER IF IT'S FLAT ROADS OR A INCLINE. IT BEEN HAPPENING MORE AN MORE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241396August 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
GMC ACADIA WILL NOT REGISTER WHEN THE DRIVER SHIFTS THE GEARS INTO PARK. AN ERROR MESSAGE 'SHIFT TO PARK' IS SHOWN ON THE DASHBOARD EVEN THOUGH THE GEAR IS IN PARK. THE DRIVER IS UNABLE TO TURN THE CAR OFF BECAUSE OF THE ERROR MESSAGE. IT TAKES SEVERAL TURNS OF SWITCHING THE CAR ON AND OFF AND FLIPPING THROUGH ALL THE GEARS IN ORDER FOR THE MESSAGE TO DISAPPEAR SO THAT THE CAR TURNS OFF. THE CAR WAS TAKEN TO THE DEALER ON JUNE 26 FOR REPAIRS AND HAS BEEN SITTING THERE OVER A MONTH BECAUSE THEY ARE UNABLE TO CORRECT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241251August 2, 2019
POWER TRAIN
A "SHIFT TO PARK" MESSAGE SHOWS UP AFTER I HAVE ALREADY PUT MY VEHICLE IN PARK WHICH DOES NOT ALLOW ME TO TURN MY VEHICLE OFF COMPLETELY. I HAVE 53,500 MILES ON MY ACADIA AND HAD TO HAVE A NEW BATTERY PUT IN LAST WEEK. A GMC DEALERSHIP STATES THE PART TO FIX THE SHIFT LEVER IS ON BACK ORDER BUT THAT THEY HAVE HEARD THIS IS A COMMON ISSUE WITH THE 2017 ACADIA. IT IS FRUSTRATING THAT GMC IS AWARE THERE IS AN ISSUE AND THAT THERE HAS BEEN A LAWSUIT FILED REGARDING THIS HOWEVER THERE HAS NOT BEEN A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240920July 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
MY SERVICE TRACTION CONTROL AND SERVICE STABLILITREK COMES ON WHILE I'M DRIVING WHICH IS VERY BECAUSE THE CAR JERKS WHEN TRYING TO DRIVE AT A CERTAIN SPEED. AND WHEN I GO AROUND A CURVE THE STABLILITREK ACTIVE COME ON AND THE CAR MAKES A HUMMING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240619July 30, 2019
POWER TRAIN
OUR ACADIA ON A 50% BASIS IS COMPLAINING TO THE DRIVER TO "SHIFT TO PARK". THIS IS EVEN THOUGH THE VEHICLE HAS BEEN SHIFTED TO PARK. TOOK TO THE DEALERSHIP TODAY AND THEY SAID THEY ORDERED THE PART BUT BECAUSE THIS IS A KNOWN ISSUE THERE IS NONE AVAILABLE RIGHT NOW AND NO IDEA WHEN THE PART WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240337July 29, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2018 GMC ACADIA. WHEN THE VEHICLE WAS TURNED OFF, THE INSTRUMENT PANEL REMAINED ILLUMINATED AND "PUT THE VEHICLE IN PARK" WAS DISPLAYED. AS A RESULT, THE BATTERY DIED. THE CONTACT CALLED RENO BUICK GMC CADILLAC AT 775-333-0000 (LOCATED AT 900 KIETZKE LN, RENO, NV 89502) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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