GMC Acadia Complaints

5,595 consumer complaints on file.

#11258275September 26, 2019
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY LIFT GATE DOOR FELL AND HIT ME IN THE HEAD OUT OF NO WHERE AND MY CAR IS NOT ON THE LIST FOR THE RECALL FOR THAT EXACT PROBLEM. MY AIRBAG INDICATOR GOES OFF ALL THE TIME EVEN IF NO ONE IS IN THE FRONT SEAT. MY SPEEDOMETER BARELY WORKS, IT GOES COMPLETELY AROUND AND I CAN'T GET IT TO RESET. I TOOK IT TO THE SHOP JUST TO BE TOLD IT'S A SENSOR THAT CAUSES IT ALONG WITH THE SLOW CRANKING BUT THEY DIDN'T KNOW WHICH ONE IT WAS BECAUSE MY CAR HAS 4.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11258350September 26, 2019
POWER TRAIN
I WAS TRAVELING TO DAYTONA FL FROM OHIO FOR VACATION. THE TRANSMISSION STARTED SLIPPING AND AS I GOT OFF THE EXIT FOR DAYTONA THE TRANSMISSION WENT OUT I BARELY MADE IT TO MY RENTAL. I HAD NO EXTRA MONEY AND CAN NOT RENT A CAR BECAUSE I HAVE NO MAJOR CREDUT CARD. SO I HAD TO TAKE OUT A LOAN FOR 3200.00 FOR A1 TRANSMISSION SHOP TO REBUILD THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258361September 26, 2019
ELECTRICAL SYSTEM, POWER TRAIN
WHEN SHUTTING THE ACADIA OFF IT PROMPTS A MESSAGE SAYING MUST BE IN PARK. IT IS IN PARK BUT COMPUTER IS NOT RECOGNIZING IT. THIS FORCES YOU TO LEAVE CAR RUNNING. IF YOU DONT THEN YOUR BATTERY WILL GO DEAD. WHEN SPEAKING TO LOCAL DEALERSHIP THEY ARE AWARE OF ISSUE BUT DONT KNOW ANYTHING TO RESOLVE IT. CUSTOMERS SHOULDN'T HAVE TO PAY FOR THIS SINCE IT'S A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258413September 26, 2019
ENGINE
TIMING CHAIN ISSUES. FAILED TENSIONER. 114,00 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258432September 26, 2019
POWER TRAIN
CAR WARNS TO PUT IN PARK WHEN IT IS IN PARK. DEALER FIXED IT A YEAR AGO AND IT HAS STARTED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258153September 25, 2019
ELECTRICAL SYSTEM, POWER TRAIN
WHEN PUTTING MY VEHICLE IN PARK AND PRESSING THE ENGINE OFF BUTTON, I GET AN ERROR MESSAGE "SHIFT TO PARK", AND THE VEHICLE BEEPS AND WILL NOT TURN OFF THE ELECTRICAL, BUT THE CAR IS ALREADY IN PARK. I AM UNABLE TO TURN OFF MY VEHICLE COMPLETELY. I HAVE TO PRESS START AGAIN AND PUT THE CAR IN REVERSE AND BACK TO PARK, SOMETIMES MULTIPLE TIMES IN ORDER FOR THE VEHICLE TO REGISTER THAT IS IN PARK AND ALLOW ME TO SHUT OFF MY VEHICLE COMPLETELY. I AM CONCERNED THAT THE VEHICLE MAY NOT ACTUALLY BE IN PARK WHEN I PUT IT IN PARK. I DO NOT WANT IT TO ROLL DOWN A HILL AND I WANT TO BE ABLE TO TURN OFF MY CAR WITHOUT BEING CONCERNED IT WILL CONTINUE TO RUN ELECTRICAL AND KILL MY BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257936September 25, 2019
POWER TRAIN
I AM GETTING A MESSAGE SHIFT TO PARK! ON 2017 GMC ACADIA AFTER PUTTING MY VEHICLE IN PARK UNABLE TO LOCK CAR AND LIGHTS AND RADIO REMAIN ON. IT TOOK ME MORE THAN AN HOUR TO GET MY VEHICLE TO STOP DISPLAYING MESSAGE. I AM VERY CONCERNED AND APPALLED AT THE SAME TIME UPON INVESTIGATING I HAVE DISCOVERED GMC IS AWARE OF THIS PROBLEM AND DOES NOT HAVE A FIX FOR IT. I REALLY WISHED IT WOULD HAVE BEEN REVEALED AND I COULD HAVE CHOSEN ANOTHER VEHICLE THAT IS VERY BAD BUSINESS PRACTICES MY VEHICLE IS ONLY TWO YEARS OLD AND I AM STILL MAKING PAYMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257619September 24, 2019
UNKNOWN OR OTHER
THE VEHICLE WOULD DISPLAY A DASHBOARD WARNING "SHIFT TO PARK." EVERY TIME THE VEHICLE WAS PUT INTO "PARK" THE VEHICLE WOULD NOT REGISTER THAT IT WAS IN PARK. THIS WOULD PREVENT THE VEHICLE FROM BEING TURNED OFF. A DRIVER WOULD THINK THE VEHICLE WAS IN PARK, AND TAKE THEIR FOOT OFF THE BRAKE, BUT THE VEHICLE WOULD NOT REGISTER IT WAS IN PARK AND WOULD DISPLAY A WARNING ON THE DASH "SHIFT TO PARK." YOU WOULD THEN HAVE TO SHIFT BACK AND FORTH, FROM PARK TO REVERSE OR DRIVE AND THEN BACK INTO PARK FOR THE VEHICLE TO FINALLY REGISTER IT WAS IN PARK. THIS WOULD OCCUR WHILE THE VEHICLE WAS STATIONARY AND SITTING ANYWHERE YOU WOULD PARK THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257635September 24, 2019
UNKNOWN OR OTHER
WHEN I TURN THE CAR OFF I RECEIVE THE MESSAGE SHIFT TO PARK. THE CAR IS ALREADY IN PARK AND I HAVE TO SHIFT MULTIPLE TIMES FOR THE CAR TO REGISTER IT AS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257654September 24, 2019
STEERING
WHEN SHARP TURNING AT SLOW SPEEDS, HEAR METAL GRINDING. NO LIGHTS ON DASH. CHECK UNDER CAR AND SEE LEAK AT POWER STEERING. NOT LINE BUT IT IS THE PUMP. LEVEL WAS EMPTY BUT NO LIGHTS COME ON. LOOK UP THIS PROBLEM AND SEE IT IS VERY COMMON WITH HUNDREDS OF COMPLAINTS INCLUDING ACCIDENTS FROM PUMP GOING OUT COMPLETELY WITH NO WARNING. NO RECALL BUT HUNDREDS OF COMPLAINTS FOR A 2015 VEHICLE IS HORRIBLE. MINE HAS WAY LESS THAN 100,000 MILES ON IT. NOW I AM HAVING TO TAKE IT TO BE REPAIRED FOR $1000-$1500 BECAUSE OF WARRANTY NOT COVERING IT AND NO RECALL. THIS IS DANGEROUS AND LIVES ARE AT STAKE BECAUSE STEERING WILL GO OUT COMPLETELY. WE TRAVEL A LOT WITH OUR 3 CHILDREN FOR TRAVEL SOCCER ON MAJOR HIGHWAYS GOING HIGH SPEED LIMITS AND COULD HAVE BEEN KILLED OR SERIOUSLY INJURED IF WE DIDN'T NOTICE LIKE OTHERS THAT DIDN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257514September 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AFTER 2 YEARS OF OWNERSHIP OF A NEW GMC ACADIA MY SUV WOULD NOT SHUT OFF ONCE I PARKED MY CAR. IT WOULD NOT BE ABLE TO DETECT THAT I SHIFTED INTO PARK AFTER ARRIVING AT MY DESTINATION. ALL THE ELECTRONICS WOULD CONTINUE TO RUN. I WOULD HAVE HAVE TO STAY IN THE CAR AND PLAY WITH THE SHIFTER UNTIL THE COMPUTER FINALLY READ THAT IT WAS IN PARK. AFTER TAKING THE CAR TO THE DEALERSHIP THE SUV WAS FIXED WITH AN NEW PART THAT SEEMS TO HAVE RESOLVED THE PROBLEM FOR NOW BUT AS FAR AS I AM AWARE GMC IS STILL DOESN'T KNOW WHY THE PROBLEM IS BEING CAUSED SO I AM WAITING TO SEE IF IT HAPPENS AGAIN. AFTER GETTING IT FIXED NOW MY VEHICLE GIVES ME ANOTHER WARNING EVERY TIME MY "AUTO ENGINE OFF" IS ACTIVATED AT WHEN I COME TO A STOP. NOW I CONTINUOUSLY GET "STEBILITITRC" WARNING EVERY TIME I STOP. THEY FIXED ONE PROBLEM AND NOW I HAVE ANOTHER. IT IS MY FAMILY CAR SO I JUST WANT TO MAKE SURE IT IS SAFE BUT GMC DOESN'T SEEM TO KNOW WHATS WRONG OR HOW TO FIX IT EVEN THOUGH THEY ARE AWARE OF MANY ACADIAS HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257188September 22, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE SERVICE TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS COME ON WHEN YOU TURN THE VEHICLE OFF IT GOES AWAY UNTIL YOU REACH 50 TO 55 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257237September 22, 2019
AIR BAGS
SERVICE AIRBAG DISPLAY ON DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256893September 20, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
"SHIFT TO PARK" ISSUE AS DESCRIBED BY OTHERS. GM DEALER SAYS IT NEEDS TO REPLACE A $20.00 HARNESS + LABOR OF OVER $200.00. "SERVICE PARKING BRAKE" ISSUE THAT RANDOMLY PRESENTED ITSELF ONE DAY. I WAS UNABLE TO USE THE PARKING BRAKE. GM DEALER HAD TO "UPGRADE" MY EBCM FOR A WHOPPING $200.00. HOW DOES GM THINK THE CONSUMER SHOULD HAVE TO PAY FOR THIS. THEY HAVE A MONOPOLY BECAUSE THEY ARE THE ONLY ONES THAT CAN FIX THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256939September 20, 2019
AIR BAGS, SEATS
WARNING "SERVICE AIR BAGS" POPS UP; DEALER SAYS NEEDS PASSENGER PRESENCE ASSEMBLY $200 AND LABOR $500. SAYS AIR BAG WILL NOT DEPLOY. ALSO HAPPENED 1 YR AGO BUT MESSAGE WENT AWAY UNTIL RECENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256838September 20, 2019
ENGINE
THE VEHICLE STARTED WITH A MISS IN THE ENGINE AND TOOK IT TO OUR LOCAL GMC DEALERSHIP AND THEY TOLD US IT WOULD NEED A NEW ENGINE BECAUSE OF THE TIMING BELT AND BEING OUT OF TIME, SAID IT WOULD BE $5000. SO WE WANTED A SECOND OPINION AND HAD IT TOWED TO MY MECHANIC WHICH IS A ASE CERTIFIED MECHANIC AND HE SAID THE SAME THING BUT HE SAID HE COULD JUST REPLACE THE TIMING BELT AND GET IT GOING AND HE REPLACED IT BUT ITS STILL OUT OF TIME AND IT COST $3250. THE GM DEALERSHIP KNEW OF THE PROBLEM AND SAID IT WAS A COMMON PROBLEM WITH THEM AND THAT THE 2009 MODEL WAS COVERED UNDER THE ENGINE RECALL BUT NOT 2010 OR NEWER EVEN THOUGH THEY KNOW ABOUT IT. HAD TO END UP BUYING ANOTHER VEHICLE AND STILL HAVE THE OTHER ONE PARKED IN THE SHED AND CANT DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256741September 19, 2019
ENGINE
MY 09 ACADIA IS HAVING TIMING CHAIN ISSUES. JUST ABOUT EVERYONE OF THEM DOES. WHY IS THIS NOT RECALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256122September 17, 2019
ELECTRICAL SYSTEM, POWER TRAIN
WHEN PUTTING THE VEHICLE INTO PARK, AN ERROR IS DISPLAYED STATING TO SHIFT THE VEHICLE INTO PARK, EVEN THOUGH THE SHIFTER IS IN P. IN ORDER TO GET THIS MESSAGE TO GO AWAY, I HAVE TO MOVE THE SHIFTER UP AND DOWN MULTIPLE TIMES. COULD TAKE UP TO 20 MIN TO GET THE ERROR TO GO AWAY. I CAN NOT LEAVE THE VEHICLE UNTIL THE ERROR IS OFF BECAUSE THE LIGHTS STAY ON AND WILL DRAIN THE BATTERY. I ALSO NOTICE THAT THE VEHICLE ROLLS A LITTLE MORE AFTER MULTIPLE ATTEMPTS TO GET ERROR MESSAGE OFF. THIS IS CONCERNING THAT IT MAY NOT REALIZE ITS IN PARK AND ROLL INTO ANOTHER VEHICLE CAUSING DAMAGE TO BOTH OR ROLL AWAY. I TOOK TO MY DEALER AND WAS TOLD THIS IS A 'KNOWN' ISSUE AND IS NOT COVERED UNDER WARRANTY, NOR IS THERE A RECALL. I JUST PAID OUT OF POCKET FOR NEW TIRES BECAUSE GM KNEW THE TIRES PLACED WERE 'WEARING' TOO SOON BASED ON MILEAGE. NOW, I AM BEING TOLD I WILL HAVE TO PAY ABOUT $600 TO GET THIS FIXED. GM KNOWS OF ISSUES AND NOT FIXING THEM IS WRONG. THIS IS NOT A NEW ISSUE, HAS BEEN LISTED AS COMPLAINTS FOR THE PAST YEAR, YET GM HAS DONE NOTHING TO FIX AND CONTINUE TO MAKE THE VEHICLE WITH THE SAME ISSUES. FRUSTRATING THAT I HAVE TO SPEND THE MONEY TO FIX AN ISSUE THEY KNOW ABOUT! THIS NEEDS PUSHED BACK TO GM TO HOLD THEM ACCOUNTABLE AND MAKE THIS RIGHT. THE SHIFTER ISSUE SHOULD BE A RECALL AND FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256114September 17, 2019
STEERING
WHILE DRIVING ENCOUNTERING A DANGEROUS LOSS OF POWER STEERING INTERMITTENTLY ESPECIALLY DURING BRAKING (LOW ENGINE REVS). STEERING APPEARS TO LOCK AND BIND. DEALER STATES FAILURE OF POWER STEERING PUMP AND RACK AND PINION GEAR. RACK AND PINION GEAR. RACK FAILURE SHOULD BE COVERED UNDER RECALL. CAR IS NOT SAFE UNLESS RACK AND PINION IS REPLACED. THIS IS SECOND FAILURE REPORTED. 1= PREVIOUS OWNER 70K / 2=CURRENT OWNER 105K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256152September 17, 2019
SERVICE BRAKES
THE VEHICLE MAKES A CLUNK NOISE THAT COMES FROM THE BRAKES OR ABS. AFTER STARTING THE VEHICLE AND TAKING OFF I HEAR THE CLUNK AND FEEL IT ON THE BRAKE PEDAL. THIS HAPPENS EVERY DAY AND EVERY TIME YOU TAKE OF AFTER STARTING THE CAR. THE GM DEALER TOLD ME THEY KNOW THERE IS AN ISSUE/CONDITION THEY ARE AWARE OF BUT IT'S NOTHING TO WORRY ABOUT. THEY ISSUED A BULLETIN ON THIS CONDITION BUT I DON'T FEEL SAFE DRIVING A CAR THAT MAKES THAT NOISE EVERY TIME AFTER TAKING OFF IN THE ABS SYSTEM. THE CODE THEY GAVE ME IS PI1402A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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