GMC Acadia Complaints

5,595 consumer complaints on file.

#11269581October 20, 2019
UNKNOWN OR OTHER
I WENT TO PUT MY VEHICLE IN PARK AND IT SHOWED ME A SHIFT TO PARK MESSAGE. TOOK IT TO THE DEALER TWICE TO GET IT FIXED. TODAY IT HAPPENED AGAIN, BUT THIS TIME IT'S STUCK ON DRIVE AND LEFT ME STRANDED IN THE PARKING LOT. I HAD TO PUT THE EMERGENCY BREAK ON, DISCONNECT MY BATTERY AND LEAVE MY CAR FOR IT TO BE TOWED TO THE DEALER TOMORROW OR MONDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269583October 20, 2019
AIR BAGS
STARTED THE CAR ON A RAINY DAY AND THE AIRBAG LIGHT CAME ON AND A MESSAGE DISPLAYED "SERVICE AIR BAG". I TURNED THE CAR OFF AND STARTED THE CAR AGAIN AND THE MESSAGE AND AIRBAG LIGHT STAYED ON. I HAVE SEARCHED SEVERAL FORMS WHERE SEVERAL CONSUMERS ARE HAVING THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269772October 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
THE STEERING TWO DAYS PRIOR TO THE INCIDENT WAS REALLY TIGHT AND HARD TO STEER AS IS THERE WERE NO POWER STEERING THE VEHICLE TWO DAYS LATER BROKE DOWN ON THE INTERSTATE I WENT FROM 70MPH TO 30MPH WITHIN SECONDS WAS ALMOST REAR ENDED THE SEAT BELT JERKED MY SHOULDER IT JERKED SO HARD WHEN THE ENGINE REDUCED POWER DUE TO WHAT THE MESSAGE ON THE DASH SAID WAS A TRACTION CONTROL SYSTEM FAILURE I SPENT 1600 GETTING THE POWER STEERING PUMP, WATER PUMP AND WHAT THEY SAID WAS A LOOSE WIRE CAUSING TH TRACTION CONTROL PROBLEM FIXED JUST FOR THE CAR TO BREAK DOWN AGAIN WITH THE SAME TRACTION CONTROL SYSTEM FAILURE MESSAGE THE CAR SLOWED DOWN SO QUICKLY I HIT THE STEERING WHEEL WITH MY SEAT BELT ON AND THE BREAKS WERE VERY HARD TO PUSH I HAD TO CRAWL TO A STOP ALMOST GOT REAR ENDED AGAIN AND NO STEERING THIS CAR IS NOT SAFE THERE SHOULD BE A LAW SUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269551October 19, 2019
UNKNOWN OR OTHER
REF MY 2018 GMC ACADIA. WHEN I'M TRYING TO SHUT THE ENGINE OFF A MESSAGE APPEARS SAYING "SHIFT TO PARK" EVEN THOUGH THE GEAR SHIFT IS IN PARK. THIS WONT LET THE VEHICLE SHUT OFF CAUSING A DRAIN IN BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269368October 18, 2019
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT'S FATHER OWNS A 2017 GMC ACADIA. WHILE THE CONTACT'S FATHER WAS MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE TIRE BENT INWARDLY INTO THE WHEEL WELL. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. THE VEHICLE RECEIVED BODY DAMAGE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. SUMMIT CHEVROLET BUICK GMC (LOCATED AT 318 GRANT AVE, AUBURN, NY 13021, 315-258-2000) WAS CONTACTED AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V516000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11269106October 17, 2019
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE ENGINE WAS RUNNING WHEN I CAME TO A STOP AND SHIFTED TO PARK. I RECEIVED AN ERROR INDICATING "ACTION REQUIRED - SHIFT TO PARK." I DID NOT LET OFF OF THE BRAKE PEDAL BECAUSE I WAS UNSURE IF THE VEHICLE HAD ACTUALLY SHIFTED INTO PARK. WITH THE BRAKE PEDAL APPLIED, I ATTEMPTED TO SHIFT TO NEUTRAL AND DRIVE, THEN SHIFT BACK TO PARK, AND RECEIVED THE SAME ERROR. WITH MY FOOT STILL ON THE BRAKE, I TURNED THE IGNITION OFF, BUT THE ELECTRONICS WOULD NOT POWER OFF AND THE ERROR CONTINUOUSLY DISPLAYED ON THE DASH. I STARTED THE ENGINE AND REPEATED THIS PROCESS MULTIPLE TIMES WITH THE BRAKE PRESSED BEFORE CHANGING GEARS AGAIN, SHIFTING INTO PARK, THEN APPLYING THE ELECTRONIC PARKING BRAKE WITH THE ENGINE RUNNING. IT WAS ONLY THEN THAT I TURNED MY ENGINE OFF AGAIN, AND THE ERROR FINALLY NO LONGER DISPLAYED. SINCE THE ERROR WAS NO LONGER DISPLAYING, I COULD ONLY HOPE THAT MY VEHICLE WAS ACTUALLY IN PARK, BUT FELT REASSURED THAT THE ELECTRONIC PARKING BRAKE WAS ENGAGED. PLEASE INVESTIGATE THIS SAFETY CONCERN THAT SEEMS TO BE AFFECTING MANY OF THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269214October 17, 2019
UNKNOWN OR OTHER
SHIFT TO PARK ERROR WHEN CAR IS CORRECTLY IN PARK. THIS DOES NOT ALLOW YOU TO SHUT OFF YOUR ENGINE. I HAVE HAD THE SHIFTER REPLACE TWICE ALREADY AT THE DEALERSHIP. I KNOW IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268468October 15, 2019
POWER TRAIN
MY 2017 GMC ACADIA HAS A "SHIFTER" PROBLEM. I PUT THE CAR IN PARK BUT I GET AN ERROR MESSAGE THAT STATES "SHIFT TO PARK" AND THE CAR DOESN'T COMPLETELY TURN OFF EVEN THOUGH YOU TURN THE CAR OFF PHYSICALLY. SOME ELECTRONICS STAY ON LIKE THE RADIO AND HEADLIGHTS. YOU CANNOT COMPLETELY SHUT THE CAR DOWN - AGAIN - EVEN WHEN YOU PHYSICALLY TURN THE CAR OFF. THE CAR IS IN PARK AND STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268483October 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I HAVE A 2017 ACADIA. WHEN THE CAR IS SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT SAYS "SHIFT TO PARK" EVEN THOUGH THE CAR IS ALREADY IN PARK. I HAVE TO TURN THE CAR OFF AND ON SEVERAL TIMES AND SLAM THE SHIFTER INTO PARK UNTIL THE CAR FINALLY REGISTERS THAT IT'S IN PARK.. IF I LEAVE THE CAR LIKE THAT, ALL THE ELECTRICAL STUFF STAYS ON AND MY BATTERY WILL DIE. ADDITIONALLY, WHEN THIS HAPPENS, THE CAR IS NOT IN PARK AND SEEMS TO BE IN GEAR OR AT LEAST IN NEUTRAL BECAUSE IT WILL ROLL. THIS IS A SAFETY HAZARD AND HAPPENS ON A DAILY OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268620October 15, 2019
STEERING
AT LOW SPEEDS OR STOPS THE POWER STEERING GET SUPER TIGHT LIKE I DON'T HAVE ANY POWER STEERING. TOOK IT TO THE DEALERSHIP AND THEY SAID THE PUMP IS LEAKING AND IT SHOULD BE REPLACED. I HAVEN'T EVEN HAD IT A YEAR AND IT NOT COVERED. THEY EVEN KNOW ITS AN ISSUE. SEEN A LOT OF OTHER PEOPLE HAVE THE SAME PROBLEM. WHY IS THIS NOT FIXED ????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268723October 15, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
THE GEARS SOMETIMES DOES A HARD PUSH WHEN CHANGING GEARS AUTOMATICALLY. THE DASHBOARD LIGHT KEEPS TURNING OFF AND DRIVER CAN NOT SEE THE SPEEDOMOTOR ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268715October 15, 2019
AIR BAGS, SERVICE BRAKES, STEERING
LEFT SIDE IMPACT SENSOR, DRIVER'S SIDE AIRBAG, PASSENGER PRESENCE MODULE, FRONT STRUTS, REAR UPPER CONTROL ARMS, FRONT BRAKE PADS AND ROTORS, STEERING GEAR... ALL AT ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268736October 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 GMC ARCADIA. WHILE DRIVING AT LOW SPEEDS AND MAKING A TURN, THE VEHICLE STALLED. ALSO, THE STABILITRAK DISABLE AND TRACTION CONTROL DISABLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO TEAM ONE CHEVROLET BUICK (1616 LANSING RD, CHARLOTTE, MI 48813, (517) 543-0200) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE AN ENGINE WAS ORDERED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER:[XXX]. THE FAILURE MILEAGE WAS 85,393. CONSUMER STATED ENGINE WAS REPLACED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268777October 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
IT HAS BEEN SINCE I BOUGHT THE VEHICLE ... GAS GAUGE IS INTERMITTENT AND CROSS TRAFFIC ALERTS GO OFF RANDOMLY (WITH NO TRAFFIC OR OBSTRUCTIONS) PAINT HAS HAD TO BE REDONE LEATHER REPLACED TRIM REDONE ETC... THE CAR ALMOST KILLED ME AND MY CHILDREN, I'M DRIVING DOWN THE FREEWAY AT 70MPH AND SUDDENLY I LOST CONTROL OF THE VEHICLE IT SLOWED DOWN TO 49 THEN 25 LOST STEERING AND ABLE TO DRIFT TO THE SIDE BEFORE THE WHOLE VEHICLE STARTED SHAKING VIOLENTLY AND I SHUT IT DOWN AS I BELIEVED IT WOULD EXPLODE (I WAS TERRIFIED) I CALLED A DEALER AND THEY ASKED IF I TURNED IT OFF AND ON AGAIN ? ENGINE LIGHT CAME ON TRACTION CONTROL WOULD NOT RENEGADE AND MESSAGE SAID DECREASING POWER TO ENGINE WHILE IT WAS HAPPENING AND ABS LIGHT ON ... ALL FAILURES... MANAGED TO GET TO DESTINATION BUT VEHICLE WAS SLUGGISH AND JUMPING GEARS FELT REALLY JERKY... 4TH START ALL LIGHTS DISAPPEARED AND ALTHOUGH CAR WAS STILL SLUGGISH FIGURED MIGHT HAVE BEEN AN ELECTRICAL FAULT MADE APPOINTMENT FOR DEALERSHIP TOLD IT WOULD COST ... PARKER CAR DROVE OTHER VEHICLE THEN HAD TO USE THIS ONE AND SAME THING HAPPENED AGAIN SO TOOK TO DEALERSHIP THEY COULDN'T FIGURE OUT THE CODES WAS TOLD HAD BROKEN ENGINE MOUNT (SAID IT WAS ON BACKORDER AS IT'S BEEN HAPPENING A LOT) AND WAS SENT ON MY WAY TO SEE IF IT WOULD HAPPEN AGAIN. THAT WEEKEND IT HAPPENED AGAIN HAD FIGURED OUT BY THEN THAT 5-7 STARTS IT WOULD ACT UP. TOOK TO DEALERSHIP AND LEFT RUNNING SO THEY COULD SEE WHAT WAS WRONG (FAILED TRANSMISSION, STEERING COLUMN BLOCK PUMP SENSOR ETC REPLACED. WAS GIVEN A RENTAL GMC BY HERTS AND YOU GUESS IT SAME THING ON FREEWAY ALL THE LIGHTS ON THE DASH START LIGHTING UP FAILED TRACTION EAS AND BREAKS (SUPER SCARY BRAND NEW ONLY 600 MILES ON THAT CAR) SWITCHED OUT VEHICLE FOR A SAFER CAR (TOYOTA) I'M UNABLE TO CHECK MORE BOXES BUT SPEED AND CONTROL WERE ALSO AFFECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267844October 11, 2019
SERVICE BRAKES
THE BREAK LIGHTS WOULD STAY ON AFTER PARKING THE CAR RESULTING IN A DEAD BATTERY IN ONE OCCASION. THE DEALER HAS REPLACED BREAK PARTS TWO TIMES AND EVEN KEPT THE CAR FOR ONE WEEK FOR SAFETY REASONS. THE PROBLEM IS BACK AND SCHEDULED FOR SERVICE ON 10/14/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267574October 10, 2019
POWER TRAIN
VEHICLE WARNING LIGHT SAYS "SHIFT TO PARK" WHEN CAR IS STOPPED AND SHIFTER IS PUT INTO PARK. VEHICLE WILL NOT SHUT DOWN PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267665October 10, 2019
UNKNOWN OR OTHER
WHEN I TURN MY CAR OFF, I AM GETTING A 'SHIFT TO PARK' ERROR CODE EVEN THOUGH THE CAR IS IN PARK. IF YOU IGNORE IT, THE CAR ACTS AS IF IT IS STILL ON, LIGHTS AND RADIO WON'T TURN OFF. WHEN I GOT MY SON OUT OF HIS CAR SEAT THE CAR STARTED MOVING A LITTLE EVEN THOUGH IT WAS OFF AND IN PARK. YOU HAVE TO TURN THE CAR ON AND OFF MULTIPLE TIMES AND SHIFT THE CAR AROUND TO DIFFERENT SETTINGS UNTIL IT JUST DECIDES IT'S FINALLY IN PARK. THIS IS DANGEROUS AND WHAT HAPPENS IF ONE DAY IT JUST DECIDES IT WON'T GO INTO PARK NO MATTER HOW MANY TIMES YOU TRY AND APPARENTLY THROUGH RESEARCH THIS IS A KNOWN AND COMMON ISSUE YET A RECALL HAS NOT BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267542October 9, 2019
ELECTRICAL SYSTEM, POWER TRAIN
WE HAVE AN ISSUE WITH THE GEAR SHIFT, SINCE THREE WEEKS AGO WE CAN'T TURN OFF THE ENGINE AS A NORMAL PROCEDURE BECAUSE THE SENSOR OF THE GEAR SHIFT DOESN'T DETECT THE SHIFT IS IN 'P' PARKING, WE CONTINUALLY RECEIVE A MESSAGE FROM THE SCREEN. 'PUT YOUR SHIFT IN 'P', BUT IN THIS PRECISE MOMENT THE SHIFT WAS IN PARKING MODE, SO WE CAN'T TURN OF THE ENGINE. WE RECEIVE A NOTIFICATION FROM THE MECHANICAL WORKSHOP THAT THE ISSUE COULD BE THE ELECTRICAL HARNESS, BUT THEY DOESN'T GIVE US WHEN COULD BE CHANGED, SO RIGHT NOW WE HAVE MORE THAN TWO WEEKS WITHOUT USE THE VEHICLE, THEY DO NOT RECEIVE A OFFICIAL FEEDBACK FOR THE PLANT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267275October 9, 2019
POWER TRAIN
AFTER SHIFTING MY ACADIA INTO PARK AND SHUTTING IT OFF, "SHIFT TO PARK" WARNING COMES US SOUNDING AN ALARM THAT WON'T GO OFF UNLESS I START THE CAR AND SHIFT IN AND OUT OF PARK SEVERAL TIMES. IT GETS HARDER TO GET THE WARNING TO GO AWAY EACH TIME I DRIVE IT. I HAVE HAD TO RESULT TO NOT DRIVING IT TO AVOID THE BATTERY DRAINING OR HAVING TO UNHOOK THE BATTERY. THE CAR ONLY HAS 19000 MILES SO THE DEALER IS WILLING TO REPLACE IT BUT THERE ARE NO PARTS AVAILABLE. ALSO, OTHERS HAVE MENTIONED THAT THE PROBLEM RETURNS EVEN AFTER THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266970October 8, 2019
UNKNOWN OR OTHER
VEHICLE DISPLAYS SHIFT TO PARK MESSAGE WHEN THE CAR IS IN PARK. IT DOES NOT ALLOW YOU TO TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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