GMC Acadia Complaints

5,595 consumer complaints on file.

#11277416October 31, 2019
WHEELS
PREMATURE TREAD WEAR ON ALL 4 TIRES. CAR HAS 34400 MILES ON IT. TOOK CAR IN FOR OIL CHANGE AND ASKED SERVICE DEPARTMENT TO LOOK AT TIRES. I WAS TOLD THIS IS A PROBLEM SEEN A LOT WITH 2017 ACADIAS. SERVICE DEPARTMENT TOLD ME THAT MICHELIN WOULD PAY TO REPLACE ALL 4 TIRES BUT WOULD SPLIT THE COST WITH ME, MEANING I HAVE TO PAY 500-600 DOLLARS FOR NEW TIRES WHEN GMC AND MICHELIN KNOW THIS IS AN ISSUE. THESE ARE 60000 MILE TIRES AND SHOULD NOT BE WORN THIS BADLY AT 34400 MILES. I LEASE THIS CAR AND HAVE A YEAR LEFT. I DO NOT FEEL I SHOULD HAVE TO PAY ANYTHING TO REPLACE DEFECTIVE TIRES. I WAS ALSO TOLD THAT MICHELIN'S OFFER TO SPLIT COST IS ONLY GOOD UNTIL 36000 MILES WHICH DOESN'T GIVE ME MUCH TIME TO DECIDE WHAT TO DO OR PURSUE A MORE SATISFACTORY RESOLUTION. IF I DON'T REPLACE THE TIRES IN THE NEXT MONTH OR SO, I WILL HAVE TO PAY FULL COST TO REPLACE THEM LATER. IF I TURN THE CAR IN EARLY, I HAVE 13 PAYMENTS LEFT TO ROLL INTO A NEW LEASE WHICH INCREASES MY MONTHLY PAYMENT SIGNIFICANTLY. MICHELIN AND/OR GM NEED TO DO THE RIGHT THING AND PUT ALL NEW TIRES ON AT NO COST TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277071October 30, 2019
ELECTRICAL SYSTEM
I GET A 'SHIFT TO PARK' NOTIFICATION WHEN I PUT MY CAR IN PARK AND TRY TO TURN IT OFF. I'M CONFIDENT MY CAR IS IN PARK AS IT DOESN'T MOVE WHEN I RELEASE THE BRAKE, I HAVE TO RESTART THE CAR, PUT IT IN DRIVE OR REVERSE, THEN SHIFT INTO PARK AGAIN. SOMETIMES I HAVE TO DO THIS 5 TIMES BEFORE I'M ABLE TO TURN OFF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271771October 29, 2019
POWER TRAIN
THE CAR SPUTTERS AND HESITATES WHEN CHANGING GEARS. I TOOK IT TO A GMC DEALER AND FOUND OUT THE TORQUE CONVERTER AND TRANSMISSION WERE BAD. I RESEARCHED AND FOUND MULTIPLE COMPLAINTS OF THIS HAPPENING WITH THE GMC ACADIA. I RECEIVED A PRICE OF APPROXIMATELY $4500 TO CORRECT THE ISSUE. I DID CONTACT GMC AND WAS TOLD NO ASSISTANCE WOULD BE OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271795October 29, 2019
POWER TRAIN
I HAVE A 2017 GMC ACADIA SL-2 ALL TERRAIN WITH 16,000 MILES THAT WAS IN FOR SERVICE A MONTH AGO FOR THE 'SHIFT TO PARK' PROBLEM FOR 2 WEEKS. GM WOULD NOT REPLACE THE SHIFT ASSEMBLY INSTEAD A HARNESS WAS INSTALLED. ONE WEEK LATER IT WAS BACK IN FOR SERVICE AND HAS BEEN IN THERE FOR LAST 10 DAYS FOR THE SAME PROBLEM. I DO HAVE A LOANER WHICH I APPRECIATE BUT I WANT MY CAR REPAIRED. I AM TOLD THE GM STRIKE IS AFFECTING THE DELAY IN GETTING PARTS TO THE DEALER. I HAVE RESEARCHED AND ASCERTAINED THAT THERE ARE 2 DIFFERENT SHIFT ASSEMBLY REPLACEMENTS. THE FIRST FIX FOR THIS PROBLEM WAS PART NO. 84159722. THE SECOND REPLACEMENT NUMBER IS 13528228 WHICH REPLACES THE 84159722. MY CAR NEEDS PART NO. 13528228 SO WE HAVE NO FURTHER ISSUE WITH THE SHIFT TO PARK PROBLEM. (IF IN FACT THIS IS A 'FIX.')
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271454October 28, 2019
UNKNOWN OR OTHER
I PUT MY 2018 ACADIA IN PARK IN MY GARAGE (A FLAT STATIONARY SPOT) AND I RECEIVE A MESSAGE THAT STATES 'PUT VEHICLE IN PARK', WHICH IT ALREADY IS IN PARK AND AS A RESULT THE ENGINE WON'T SHUT OFF. I HAVE HAD THIS OCCUR SEVERAL TIMES OVER THE PAST MONTH, BUT MOST RECENTLY OCCURRED ON OCTOBER 24, 2019. IT IS MY UNDERSTANDING IT IS POSSIBLY A BAD SHIFTER ASSEMBLY WHICH NOT ONLY WILL KEEP THE VEHICLE FROM SHUTTING OFF, IT CAN ALSO NOT HOLD THE VEHICLE IN PARK. I HAVE RESEARCHED THIS ISSUE AND I AM DISAPPOINTED TO DISCOVER THAT GMC IS AWARE OF THIS ISSUE OCCURRING WITH THE VEHICLES. THIS IS A SERIOUS ISSUE ESPECIALLY IF IT WILL FAIL TO HOLD YOUR VEHICLE IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271525October 28, 2019
UNKNOWN OR OTHER
BEGINNING IN MID-OCTOBER 2019, WHEN I ATTEMPT TO TURN OFF MY ACADIA, I GET A MESSAGE THAT SAYS, "ACTION REQUIRED. SHIFT TO PARK". IT WILL NOT ALLOW ME TO TURN MY CAR OFF OR EXIT THE VEHICLE AND LOCK IT. IN ORDER TO CIRCUMNAVIGATE THE ERROR, I MUST TURN MY CAR BACK ON, SHIFT TO DRIVE, SHIFT TO PARK AND TURN MY CAR BACK OFF. AT THE MINIMUM, I MUST COMPLETE THESE STEPS THREE TIMES TO GET MY CAR TO A SPOT WHERE IT WILL ALLOW IT TO TURN OFF. THIS ONLY OCCURS WHEN I AM IN PARK, ATTEMPTING TO EXIT MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271333October 27, 2019
ELECTRICAL SYSTEM, POWER TRAIN
WHEN THE CAR IS INTENTIONALLY STOPPED AND SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. IT REQUIRES MOVING THE GEAR SHIFT IN AND OUT OF DRIVE UNTIL THE ELECTRONICS RECOGNIZE THE CAR IS IN PARK. UNTIL THEN, ALL THE CAR ELECTRONICS REMAIN ACTIVE. WHEN THE DOOR IS OPENED AN ALARM SOUNDS BECAUSE THE ELECTRONICS THINKS THE CAR IS NOT IN PARK. THE GMC DEALERSHIP IS AWARE OF THE PROBLEM BUT CLAIMS THE PARTS NEEDED TO FIX IT ARE UNAVAILABLE. THIS FIRST HAPPENED OVER A YEAR AGO, BUT THE DEALERSHIP COULDN'T RECREATE THE PROBLEM. IT HAS STARTED HAPPENING AGAIN, AND THE DEALERSHIP HAS RECOGNIZED THE PROBLEM, BUT CLAIMS THE PARTS ARE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271173October 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
2017 GMC ACADIA HAS 'SHIFT TO PARK' ERROR FOR THE LAST 6 MTHS. WILL NOT ACKNOWLEDGE THE CAR IS IN PARK AND WILL NOT TURN CAR OFF COMPLETELY. IT HAS CAUSED OTHER ISSUES WITH THE CAR LIKE BATTERY/CAR HESITATING TO START IN THE MORNING. ALSO THE RADIO/BLUETOOTH NOT DISCONNECTING AFTER TURNING CAR OFF. YOU HAVE. THIS IS A LONG PROCESS TO GET THE CAR TO REALIZE IT IS IN PARK. AFTER TURNING CAR ON AND OFF, SHIFTING CAR OUT OF PARK AND BACK INTO PARK. AND ALSO WIGGLING THE SHIFT GEAR. THIS AFTER KNOWING IT IS AN ON HOING ISSUE FOR WELL OVER A YEAR IS STILL NOT A RECALL AND THEY STILL HAVE NOT MADE A FIX FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271032October 25, 2019
UNKNOWN OR OTHER
SHIFT TO PARK ICON COMES UP AND WILL NOT LET ME TURN OFF VEHICLE. THIS IS DANGEROUS AND NEEDS TO BE RECALLED. AND TO TOP IT OFF, I SENT IT TO A GMC DEALER AND THEY TOLD ME THEY HAVE TO ORDER PARTS BUT SINCE GMC IS ON STRIKE THE PARTS WILL TAKE A LITTLE WHILE TO GET HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271132October 25, 2019
POWER TRAIN
TRANSMISSION STARTED JERKING AND SURGING FROM TAKE OFF AND AT SHIFT POINTS. FLUID LEVEL OK AND MOTOR NEVER HAS RUN HOT. CAR RAN OK AND PROBLEM WAS INTERMITTENT. DROVE CAR UNTIL RECENTLY AND PROBLEM HAS CONTINUED TO GET WORSE. VEHICLE ACTS LIKE TRANSMISSION JERKS IN AND OUT OF GEAR AT HWY SPEEDS. ISSUE STARTED AT ABOUT 98000 MILES, MOST ALL ARE HWY MILES. TRANSMISSION PROBLEM OCCURS AT ALL TEMPERATURES. TOOK CAR TO TRANSMISSION SHOP AND THEY KNEW EXACTLY WHAT PROBLEM WAS WITHOUT EVEN OPENING HOOD. THEY SAID WAVE PLATE IN 3-5 GEARS ARE CRACKED AND WOULD REQUIRE A COMPLETE REBUILD. GOT 2 ESTIMATES OF 3995.00 AND 4800.00 FROM TWO REPUTABLE SHOPS. DID RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THIS PROBLEM STARTING AS FAR BACK AS 2007 AND IN VARIOUS GM VEHICLES THAT USE THE SAME TRANSMISSION. WIFE REFUSES TO DRIVE CAR AROUND TOWN DUE TO SAFETY ISSUE. WILL BE GETTING TRANS REPLACED SOON. WITH SO MANY REPORTS OF THIS ISSUE ONLINE AND AT TRANS SHOPS, PROBLEM SHOULD BE ADDRESSED AND BROUGHT TO ATTENTION OF OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270812October 24, 2019
POWER TRAIN
CAR WAS BANGING INTO SECOND GEAR PERIODICALLY SINCE THE DAY WE GOT IT AS A CPO ABOUT TWO YEARS AGO. THE DEALER SAID IT WAS NORMAL. FAST FORWARD TO LAST WEEK WHEN ALL OF A SUDDEN THE CAR WAS BUCKING AND SLAMMING INTO GEARS AND STALLING OUT AT LIGHTS. WE BROUGHT IT TO THE DEALER AND THEY SAID THAT THE CAR NEEDED A TRANSMISSION AND IT WAS OUT OF WARRANTY. GM CORPORATE DID NOTHING TO HELP WITH THE COST AND NOW I'M ON THE HOOK FOR A $6,000 BILL. PLUS I HAVE TO FIND A RENTAL CAR TO WAIT FOR THE BACK ORDERED TRANSMISSION TO ARRIVE BECAUSE OF THE STRIKE. NEVER AGAIN GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270866October 24, 2019
ELECTRICAL SYSTEM
WHEN VEHICLE IS IN PARK THE CAR IS NOT REALIZING AND IS ALARMING WITH A MESSAGE SHIFT TO PARK. I'VE READ THIS IS A COMMON PROBLEM IN 16-18 ACADIAS AND THIS IS A SAFETY ISSUE AS WELL WHEN I CAN NOT TURN THE VEHICLE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270893October 24, 2019
SERVICE BRAKES
I WAS DRIVING MY 2017 GMC ACADIA ON THE HIGHWAY WITH MY SON IN THE VEHICLE WHEN IT SLAMMED ON THE BRAKES FOR NO REASON. WHEN I FIRST TOOK IT TO THE DEALERSHIP THEY DID NOT BELIEVE ME. THEY RESEARCHED THE ISSUE THEN INFORMED ME THAT GM WAS AWARE OF THE "PHANTOM BRAKING" PROBLEM AND ISSUED A BULLETIN TO THE DEALERS. THEY SAID THE WAY TO FIX IT WAS TO REBOOT THE COMPUTER. THEY WOULD NOT GIVE ME A COPY OF THE BULLETIN THAT SHOWED THE ISSUE OR THE FIX. GM KNEW THIS WAS HAPPENING IN THEIR VEHICLES AND THEY DID NOT TELL THE CAR OWNERS. IT IS A MIRACLE THAT IT DID NOT CAUSE AND ACCIDENT AND THAT NO ONE WAS HURT OR KILLED. I DO NOT FEEL SAFE DRIVING THIS CAR BUT THEY WILL NOT LET ME OUT OF MY LEASE EARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270904October 24, 2019
ELECTRICAL SYSTEM, POWER TRAIN
1 OUT OF 2 TIMES A DAY WHEN I PUT THE VEHICLE IN PARK IT GIVES ME A WARNING TO SHIFT TO PARK ON THE ELECTRONIC DASH. EVEN THOUGH THE SHIFT IS SITTING IN THE PARK POSITION. SO I HAVE TO RESTART THE CAR, TAKE IT OUT OF PARK AND SHIFT BACK TO PARK MULTIPLE TIMES BEFORE THE WARNING GOES AWAY. THIS WARNING PREVENTS THE CAR FROM COMPLETELY SHUTTING DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270593October 24, 2019
UNKNOWN OR OTHER
SHIFT TO PARK SENSOR APPEARS WHEN CAR IS IN PARK. WILL NOT SHUT OFF. CAR BEEPS AND WILL NOT LOCK. WE HAVE TO START AND SHUT OFF THE CAR WHILE PUTTING THE CAR IN PARK AND OUT OF PARK TO GET THIS SENSOR TO SHUT OFF. SOMETIMES THIS WILL TAKE 15 MINUTES. CANNOT LEAVE THE CAR WITH LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270613October 24, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WARNING MESSAGE SAYS "SHIFT TO PARK". MESSAGE DOES NOT GO OFF UNTIL YOU TURN CAR ON AND OFF SEVERAL TIMES; PUTTING THE CAR IN REVERSE, THEN DRIVE; THEN SHIFTING BETWEEN GEARS BACK AND FORTH. MAY TAKE 20 MINUTES TO GET THE MESSAGE LIGHT TO GO OFF. GMC HAS TRIED REPLACING GEAR SHIFT, PART OF GEAR TOP. AFTER 5 ATTEMPTS IN TRYING TO FIX THE ISSUE, MY CAR SITS AT THE DEALERSHIP FOR AN ADDITONAL 4 WEEKS WAITING FOR A HARNESS FIX (WHICH THERE IS NO PART FOR). THE CAR ALWAYS ROLLS BACKWARDS WHEN THE MESSAGE FINALLY GOES OFF. THIS IS A MAJOR SAFETY ISSUE. IS THE CAR REALLY IN PARK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270554October 23, 2019
STEERING
STEERING WHEEL MAKING A WHINING/RUBBING NOISE. FLUID LEAKING UNDER THE CAR. TOOK TO THE DEALER AND WAS FOUND TO HAVE TACK AND PINION IS BAD SPRAYING OUT POWER STEERING FLUID EVERYWHERE. WAS TOLD THAT THE STEERING WILL LOSE POWER AND BECOME EITHER HARD TO TURN OR NOT TURN AT ALL CAUSING DANGER TO OURSELVES AND OTHERS. THIS IS A KNOWN ISSUE THAT HAS NOT BEEN RECALLED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270212October 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY CAR HAS BEEN LEAKING INSIDE DUE TO MANUFACTURER DEFECT WITH THE SEAL OF THE WINDSHIELD AND IN TOP AND CAUSING ELECTRICAL ISSUES FOR CAR ONE EXAMPLE TRANSMISSION CONTROL MODULE AND ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269911October 21, 2019
POWER TRAIN
THE "SHIFT TO PARK" MESSAGE COMES ON AFTER I PARK THE CAR. I HAVE TO WIGGLE THE GEAR SHIFT BACK AND FORTH TO GET IT TO GO OFF OR THE CAR STAYS ON ELECTRONICALLY. THE DOOR LOCKS GO ON/OFF (AND UP AND DOWN) WHILE DRIVING (PURPORTEDLY DUE TO THE CAR GOING IN AND OUT OF PARK WHILE DRIVING) WHICH IS A MAJOR SAFETY CONCERN. BECAUSE IT'S OUT OF WARRANTY (47,000 MILES) MY DEALERSHIP SAID IT WOULD BE $700-$800 TO FIX THE PROBLEM ALTHOUGH GMC HAS PUT OUT A BULLETIN TO TELL THE DEALERSHIPS HOW TO FIX IT. THIS SHOULD BE A RECALL DUE TO SAFETY CONCERNS. IF THE CAR ISN'T READING IT'S IN PARK, IT COULD ROLL AND CAUSE INJURY AND DAMAGE. THIS HAS HAPPENED PRETTY REGULARLY FOR 2 WEEKS GOING ON 3 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270006October 21, 2019
SEATS
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE REAR DRIVER'S SEAT DID NOT LOCK AND SLID BACK AND FORTH. THE FAILURE BEGAN IN JUNE OF 2019. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912) WHERE IT WAS DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia