GMC Acadia Complaints
5,595 consumer complaints on file.
- #11280640November 17, 2019ELECTRICAL SYSTEM
RECEIVE A SHIFT TO PARK ISSUE WHEN TRYING TO TURN OFF THE CAR. HAVE TO MOVE THE SHIFT TO DRIVE AND BACK TO PARK MULTIPLE TIMES BEFORE IT ALLOWS ME TO SHUT OFF THE CAR. AFTER A MONTH OR SO IT STARTED DRAINING MY BATTERY. I HAD TO PAY TO REPLACE THE SHIFT ASSEMBLY AND REPLACE THE BATTERY. IT'S BEEN LESS THAN 2 MONTHS AND I'M STARTING TO GET THE MESSAGE AGAIN!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11280514November 16, 2019UNKNOWN OR OTHER
WILL NOT SHIFT TO PARK WHEN STATIONARY IN DRIVEWAY AND PUBLIC PARKING SPACE, MULTIPLE ATTEMPTS TO SHIFT TO PARK. APPOINTMENT MADE TO TRY AND FIX, HAPPENED 3 TIMES IN ONE WEEK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11280260November 15, 2019UNKNOWN OR OTHER
MY 2018 GMC ACADIA DENALI WILL NOT REGISTER THAT IT IS IN PARK AND THEREFORE YOU CANT TURN OFF THE ELECTRICAL EVEN AFTER EXITING THE VEHICLE. ALSO IT WILL ROLL AWAY AS I FOUND OUT THIS MORNING AS I WAS TRYING TO GET HELP FROM THE DEALESHIP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11280318November 15, 2019AIR BAGS
SERVICE AIR BAG LIGHT HAS BEEN GOING ON AND OFF FOR A COUPLE WEEKS. AS OF 4 DAYS AGO IT HAS BEEN ON AND STAYED ON. I'VE BEEN TOLD THAT IT HAS SOMETHING TO DO WITH THE SENSOR IN THE SEAT AND FROM RESEARCH IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM IN THIS VEHICLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11280448November 15, 2019WHEELS
ALL FOUR OF THE GOODYEAR TIRES THAT WERE PREVIOUSLY INSTALLED HAD TO BE REPLACED EARLIER THIS YEAR TO CRACKING. FRONT TIRES KEPT LOSING PRESSURE AND THEN BECAME FLAT, WAS ADVISED BY THE DEALERSHIP THIS WAS DUE TO THE TREAD CRACKING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11279971November 14, 2019UNKNOWN OR OTHER
REAR LIFT GATE SLAMS DOWN WHEN YOU TRY TO OPEN IT. STARTED ABOUT TWO WEEKS AGO 11/01/2019. MY PREGNANT GRAND DAUGHTER COULD HAVE BEEN INJURED. WE HAD JUST RETURNED HOME FROM SHOPPING WHEN WE OPENED THE LIFT GATE TO REMOVE PACKAGES WHEN THIS HAPPENED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11279976November 14, 2019ENGINE
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING, THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE FAILURE RECURRED THREE TIMES AND THE VEHICLE WAS TAKEN TO BRENENGEN CHEVROLET CADILLAC (531 THEATER RD, ONALASKA, WI 54650, (608) 783-8900). THE DEALER DIAGNOSED THAT FUEL WAS LEAKING, THE ENGINE WAS MISFIRING, AND THE MOTOR FAILED AND NEEDED TO BE REPLACED. THE DEALER CALLED GM AND WAS WAITING FOR MORE INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,720.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11279580November 12, 2019SEAT BELTS
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT BUCKLE DID NOT LOCK. THE VEHICLE WAS TAKEN TO FREEHOLD BUICK GMC (4404 U.S. 9, FREEHOLD, NJ 07728, (732) 410-4117) WHERE THE CONTACT WAS INFORMED THAT THE PART WAS ON BACKORDER AND A LOANER VEHICLE WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11279421November 11, 2019ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE WILL NOT ALWAYS GO INTO PARK. IN ORDER TO GET IT INTO PARK YOU HAVE TO REPEATEDLY SHIFT OUT OF PARK AND BACK INTO PARK UNTIL IT WILL GO INTO PARK. IF IT IS NOT IN PARK THE VEHICLE WILL NOT LOCK AND WILL NOT POWER DOWN. SINCE IT WILL NOT GO INTO PARK IF THE VEHICLE WAS ON A HILL AND IT DID NOT GO INTO PARK THEN IT WOULD HAVE THE CHANCE TO ROLL DOWN THE HILL. I HAVE NOT ATTEMPTED TO SEE IF IT WILL ROLL DOWN THE HILL NOR AM I GOING TO TRY BUT SEEING HOW IT SHOWS ON THE INSTRUMENT CLUSTER THAT THE VEHICLE IS IN NEUTRAL I'M SURE IT WILL ROLL IF GIVEN THE CHANCE. WHEN SHUTTING OFF THE VEHICLE AFTER YOU HAVE PUT THE VEHICLE IN PARK ON THE GEAR SELECTOR A MESSAGE COMES UP ON THE SCREEN THAT SAYS SHIFT TO PARK IT HAS TAKEN UP TO 20 TRIES OF SHIFTING THE VEHICLE IN AND OUT OF PARK UNTIL PARK WILL ENGAGE. AS YOU CAN SEE IN THE PICTURE ALL GAUGES ARE AT THEIR LOWEST POINT SHOWING NO POWER TO THE VEHICLE AND THE SHIFT INDICATOR IS IN THE NEUTRAL POSITION WITH THE MESSAGE ON THE DISPLAY READING SHIFT TO PARK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11279286November 10, 2019ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
WHEN YOU TURN TRACTION CONTROL ON THE ENTIRE CAR SHAKES. WINDSHIELD WIPER FLUID WILL NOT COME OUT. PASSENGER WINDOW WILL NOT ROLL UP FROM DRIVER CONTROL. TIRE PRESSURE MONITOR SYSTEM HAS BEEN OUT FOR TIME. THIS CAR IS NOT THAT OLD FOR IT TO HAVE ALL THESE ISSUES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278819November 8, 2019POWER TRAIN
TOOK OUR ACADIA IN ON 9/25 AFTER SEVERAL WEEKS (STARTED THE WEEK OF 8/26) OF THE SHIFT TO PARK INDICATOR LIGHT KEPT COMING ON. THE DEALERSHIP HAD IT FOR SEVERAL WEEKS (P/U 10/16) BECAUSE THEY COULDN'T GET THE PARTS DUE TO THE GM STRIKE. WE HAVE HAD IT BACK THREE WEEKS AND IT HAS BEGUN AGAIN WITH THE SHIFT TO PARK LIGHT. WE KEEP THE PARKING BREAK ON JUST IN CASE, DON'T TRUST IT. HAVE ANOTHER SERVICE APPOINTMENT ON 11/15. WE WILL SEE WHAT HAPPENS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278824November 8, 2019POWER TRAIN
UPON STOPPING VEHICLE AND SHIFTING IN TO PARK I GET A 'SHIFT TO PARK' NOTIFICATION ON THE DRIVERS' INFORMATION SCREEN ALTHOUGH THE VEHICLE IS IN PARK. SOMETIMES IT TAKES SEVERAL ATTEMPTS OF SHIFTING FROM AND BACK TO PARK FOR THE SCREEN TO CLEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278853November 8, 2019STEERING
TOOK VEHICLE INTO A GMC DEALERSHIP FOR SERVICE AIR BAG ISSUE THAT WAS COVERED UNDER A SPECIAL GMC COVERAGE. DEALERSHIP FOUND AN ISSUE WITH THE POWER STEERING AND PUMP HAD TO BE REPLACED DUE TO MODERATE LEAK, MILEAGE 65366 ON 11/7/19. VEHICLE IS ONLY 4 YEARS OLD AND ALL MAINTENANCE COMPLETED ON TIME AT A GMC LEADERSHIP. EXTENDED WARRANTY ENDED IN SEPTEMBER 2019. THIS HAS BEEN AN ONGOING PROBLEM GMC ISSUE FOR YEARS ACCORDING TO COMPLAINTS ON THE INTERNET. THE POWER STEERING PUMP ON A 4 YEAR OLD CAR SHOULD NOT HAVE TO BE REPLACED. CALLED GMC CUSTOMER SERVICE NUMBER AND THEY CALLED THE DEALERSHIP TO GIVE ME A COST DISCOUNT. CASE NUMBER FROM GMC IS [XXX]. I HAD TO PAY ALMOST $900 ON AN ISSUE THAT GMC KNEW ABOUT. I WAS LUCKY THE ISSUES WAS IDENTIFIED AT THIS APPOINTMENT AND NOT WHEN DRIVING. GMC SHOULD HAVE A SPECIAL COVERAGE ON THIS ISSUE JUST LIKE THE SERVICE AIR BAG ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278685November 7, 2019SEAT BELTS
HELLO, I HAVE A PROBLEM WITH THE SEAT BELT COVERS (2) COMING OFF ON THE DRIVE SIDE MIDDLE SEATS. THE GMC DEALER SAYS THAT THEY ARE NOT CONCERNED ABOUT THE ISSUE. BUT I HAVE 2 TODDLERS AND NO SEAT BELT COVERS. THIS VEHICLE ONLY AS 30,000 MILES ON IT. I BOUGHT IT WITH 21,000 CERTIFIED. THIS SHOULD BE A BIG CONCERN WITH ANY VEHICLE PURCHASE. SEAT BELTS ARE SUPPOSED TO BE STURDY AND SOLID THIS IS SUPPOSED TO SAVE OUR LIFE IF NEEDED. I'M LOST I SEE OTHER COMPLAINTS ON LINE BUT NO KINDA OF ACTION IS BEING TAKING. WE NEED SOMEONE TO HELP OUT THE CONSUMERS. I ASK THE DEALER IF IT'S BECAUSE OF THE WAY THE SEATS RETRACT AND I GOT POSSIBLY BUT NO HELP. IT SEEMS LIKE GMC IS NOT CONCERNED ABOUT PEOPLE'S SAFETY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278772November 7, 2019POWER TRAIN
WHEN PUTTING VEHICLE IN PARK, MESSAGE COMES UP ON DASHBOARD "SHIFT TO PARK." SOMETIMES TAKES MULTIPLE ATTEMPTS TO GET VEHICLE INTO PARK SO VEHICLE CAN BE TURNED OFF. HAVE TO SHIFT BETWEEN DRIVE, REVERSE AND PARK OR WIGGLE SHIFTER AND PUMP BRAKE TO GET MESSAGE TO GO AWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278538November 6, 2019UNKNOWN OR OTHER
PARK TO SHIFT ISSUE WHERE CAR WILL NOT GO INTO PARK AND YOU CANNOT TURN OFF ENGINE TO LEAVE VEHICLE WITHOUT LEAVING CAR ON OR UNLOCKED. THIS HAPPENS RANDOMLY WHEN TRYING TO PARK AND SECURE VEHICLE. HAS HAPPENED IN GARAGE WHERE IT HAS TAKEN OVER 20 ATTEMPTS TO TURN ON AND OFF CAR OVER AND OVER FILLING GARAGE WITH FUMES TRYING TO GET CAR TURNED OFF IN SHIFT AND THEN ABLE TO TURN OFF CAR AND LOCK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278206November 5, 2019FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD REMAIN AT ONE QUARTER FULL EVEN AFTER BEING FILLED UP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278048November 4, 2019POWER TRAIN
WHEN I TRY AND TURN THE CAR OFF IT HAS AN ERROR MESSAGE THAT SAYS "SHIFT TO PARK". THE CAR IS ALREADY IN PARK AND MESSAGE STILL. NEED TO DO A IGNITION CYCLE TO REMOVE THE CONDITION AND BE ABLE TO TURN IT OFF. THIS CONDITION HAPPENED RANDOMLY, STILL OCCURRING ONE OR TWICE A WEEK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11277459November 1, 2019STRUCTURE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHEN THE VEHICLE WAS PURCHASED USED IN AUGUST OF 2009, WATER LEAKED INTO THE PASSENGER SIDE OF THE VEHICLE WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO J & J MOTOR SALES (6524 LAKE MICHIGAN DR, ALLENDALE, MI 49401, (616) 895-5184), BUT THEY COULD NOT FIND ANY LEAKS OR DIAGNOSE THE FAILURE. THE CONTACT ALSO CHECKED ON HER OWN, BUT COULD NOT FIND THE SOURCE OF THE LEAK. RECENTLY, THE CONTACT STATED THAT WATER WAS COLLECTING UNDERNEATH WHERE THE BLOWER FAN WAS LOCATED ON THE PASSENGER SIDE, WHICH CAUSED IT TO SHORT OUT. THE CONTACT WAS ALMOST INVOLVED IN A CRASH BECAUSE THE WINDSHIELD WOULD NOT DEFROST IN THE MORNING. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 176,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11277547November 1, 2019ELECTRICAL SYSTEM
DEAD BATTERY AT 12,973 MILES. REPLACED BATTERY. ALSO AT 13013 MILES 'PUT IN PARK' MESSAGE AND BEEPING WHEN THE CAR IS IN PARK. CAR WILL NOT SHUT OFF, CANNOT BE LOCKED AND CONTINUES LOUD BEEPING. REPAIRED BY DEALER. AT 13268 MILES 'PUT IN PARK' MESSAGE AND BEEPING WHEN CAR IS IN PARK IS HAPPENING AGAIN. ALSO, DASHBOARD LIGHTS SOMETIMES DO NOT COME ON AND SOMETIMES SHUT OFF WHEN DRIVING. IS GOING BACK FOR REPAIR AGAIN. BATTERY IS LOSING AMPS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0