GMC Acadia Complaints

5,595 consumer complaints on file.

#11288621December 12, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ACADIA. AFTER TURNING THE IGNITION SWITCH TO THE OFF POSITION, THE ENGINE WOULD NOT IMMEDIATELY SHUT OFF. ALSO, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN TURNING THE IGNITION SWITCH TO THE ON POSITION. THE CONTACT STATED THAT THE BATTERY CONTINUED TO LOSE POWER AFTER TURNING THE VEHICLE OFF AND WATER LEAKED INTO THE CABIN OF THE VEHICLE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND HIGHLY BUICK GMC (3535 WEST LOOP 820 SOUTH, FORT WORTH, TX) WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288529December 11, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE STATES TO 'SHIFT TO PARK' BUT THE VEHICLE IS IN PARK ALREADY. THE VEHICLE WILL NOT TURN OFF AND KEEPS THE BATTERY RUNNING. I MUST START UP THE CAR AND SHIFT IT TO DRIVE, THEN PACK TO PARK MULTIPLE TIMES BEFORE THE CAR RECOGNIZES IT IS IN PARK. THIS HAPPENS EVERY TIME, BUT THE AMOUNT OF TIME IT TAKES TO TURN ON AND OFF TO REACH 'PARK' IS RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288073December 10, 2019
UNKNOWN OR OTHER
LIFT GATE MAKES BIG CLUNCK WHEN OPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287903December 9, 2019
ELECTRICAL SYSTEM
"SHIFT TO PARK" ALERT APPEARS WHEN CAR IS IN "PARK" AND ATTEMPTING TO SHUT ENGINE OFF. ELECTRICAL SYSTEM STAYS ON WITH BELL CHIMING UNTIL I CAN RESTART CAR AND RE-SHIFT AGAIN INTO "PARK". THIS MAY HAVE TO BE DONE MULTIPLE TIMES BEFORE ALERT NO LONGER APPEARS. DOES NOT HAPPEN EVERY TIME WHEN ATTEMPTING TO SHUT OFF ENGINE, BUT WHEN IT DOES USUALLY REQUIRES MULTIPLE RESTARTING/RE-SHIFTING TO GET ALERT TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287735December 8, 2019
POWER TRAIN
RECEVIED "ACTION REQUIRED - SHIFT TO PARK" MESSAGE ON INSTRUMENT PANEL SCREEN. MOTOR TURNS OFF BUT VEHICLE STAYS IN ACCESSORY MODE AND CHIMES CONTINUOUSLY. DEALER REPLACED WIRING HARNESS THAT PROMISED TO FIX THE PROBLEM, WENT AWAY FOR 1 MONTH AND CAME BACK. JIGGLING THE SHIFTER OR FLICKING THE SHIFTER BUTTON IS THE ONLY WAY IT WILL GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287748December 8, 2019
ELECTRICAL SYSTEM
I PUT THE CAR IN PARK, BUT THE INSTRUMENT PANEL READS "SHIFT TO PARK." THE ENGINE TURNS OFF, BUT THE ELECTRICAL SYSTEM STAYS ON BECAUSE THE CAR DOESN'T THINK IT'S ACTUALLY IN PARK. I HAVE TO TURN THE ENGINE BACK ON, SHIFT TO ANOTHER GEAR, SHIFT BACK TO PARK, AND TURN THE ENGINE OFF TO SEE IF IT REGISTERS THAT THE CAR IS IN PARK. I'VE HAD TO DO THIS SEVERAL TIMES BEFORE THE CAR ACTUALLY REGISTERS THAT ITS IN PARK AND WILL COMPLETELY TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287657December 7, 2019
FUEL/PROPULSION SYSTEM
WE BOUGHT OUR 2019 ACADIA WITH 4 MILES ON IT. JUST LAST WEEKEND, THE FUEL GAUGE STARTED KEEPING AN INACCURATE ACCOUNT OF OUR FUEL LEVEL INCLUDING MAKING THE LOW FUEL BEEPING TO HAPPEN WHILE DRIVING. WE PULLED OVER, RESTARTED THE CAR, AND WE WERE BACK TO HALF A TANK. WHEN I FUELED UP TODAY, THE GAUGE WILL NOT GO ALL THE WAY OVER TO FULL AND KEEPS SENDING THE ERROR MESSAGES/BEEPS. IT ONLY HAS 23,770 MILES ON IT. WE'VE NEVER LET IT RUN OUT OF FUEL EITHER. THE DEALERSHIP SAID THERE'S NOT A RECALL ON IT SO I WANTED TO LET OUR PROBLEM BY KNOWN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287120December 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER:[XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. *MP ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287377December 5, 2019
POWER TRAIN
EXPERIENCED THE "VEHICLE NOT IN PARK " WHEN SHIFTER WAS IN PARK. ENGINE WOULD NOT TURN OFF BECAUSE ELECTRICAL SWITCH DID NOT RECOGNIZE THE VEHICLE WAS IN PARK. AFTER MANY TRIES I WAS ABLE TO TURN VEHICLE OFF. HAD VEHICLE SERVICED AND SHIFTER WAS REPLACED (3 WEEKS AGO ). TODAY SHIFTER FROZE IN PARK YET CONSOLE INDICATED VEHICLE WAS IN DRIVE. DID NOT REMOVE FOOT OFF OF BRAKE BECAUSE VEHICLE WOULD MOVE FORWARD BECAUSE IT WAS IN GEAR. COULD NOT SHUT OFF VEHICLE BECAUSE IT IS A PUSH BUTTON START/STOP AND FOOT MUST BE OFF BRAKE TO STOP ENGINE. CALLED DEALER FOR HELP. FINALLY WE PUT EMERGENCY BRAKE ON AND PUSHED STOP BUTTON. THE ENGINE TURNED OFF BUT ELECTRICAL SYSTEM WAS STILL ON. HAD VEHICLE TOWED TO DEALER. THEY WILL ADVISE IN A WEEK OR SO THEY ARE SHORT HANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286821December 4, 2019
ELECTRICAL SYSTEM
THE SHIFT TO PARK ACTION REQUIRED KEEPS POPPING UP WHEN I GO TO TURN MY CAR OFF. THE CAR WILL BE IN PARK. I WILL HAVE TO TURN THE CAR ON AND OFF MULTIPLE TIMES BEFORE THE NOTIFICATION GOES AWAY AND THAN IM ABLE TO GET OUT OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286864December 4, 2019
ENGINE
TL* THE CONTACT OWNED A 2009 GMC ACADIA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE THE TIMING CHAIN REPLACED. WHILE THE MECHANIC WAS TEST DRIVING THE VEHICLE AT 30 MPH, THE VEHICLE BEGAN TO SMOKE. THE MECHANIC PULLED THE VEHICLE OVER AND DETERMINED THAT THE VEHICLE "BLEW UP". THE VEHICLE WAS DESTROYED. A FIRE AND A POLICE REPORT WERE FILED. THERE WERE NO INJURIES. THE VEHICLE REMAINED AT THE SCENE OF THE INCIDENT. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11286874December 4, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DAYTIME RUNNING LIGHTS CONSTANTLY NEED REPLACED, MELTING/SHATTERING/CRACKING ON HEADLIGHT ASSEMBLIES (BOTH) MOST LIKELY ELECTRICAL ISSUE CAUSING IT TO HEAT UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286901December 4, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
SHIFT TO PARK IS HAPPENING ON THE 2019. WHEN IN PARK, ITS NOT BEING SENSED. KEEPS SAYING SHIFT TO PARK. TOOK VEHICLE IN THEY SAID 1/2 A DAY ON 11/22. TURNS OUT THEY NEED LONGER FOR PART. THEY GAVE LOANER, TODAY IS 12/4/19, STILL DON'T HAVE CAR BACK YET. ALSO, BACK WINDSHIELD WIPER MAKING A CLICKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286953December 4, 2019
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE FLUID LOW AND BRAKE INDICATORS ILLUMINATED. IN ADDITION, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND DID NOT STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBURBAN CADILLAC OF TROY (248-643-0070, LOCATED AT 1810 MAPLELAWN DR, TROY, MI 48084) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND CAUSED BRAKE FLUID TO LEAK INTO THE BOOSTER PUMP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,500. *BF*JB *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286604December 3, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION FAILED, TRANSMISSION SLIPPED OUT OF GEAR, TRANSMISSION STUCK IN FIRST GEAR, GM APPROVED A 2013 SAFETY RECALL FOR THIS VEHICLE, THE TRANSMISSION FAILED IN 2017, THE TRANSMISSION WAS REPAIRED AND THE ENTIRE ENGINE HAS BEEN REPLACED TWICE. THE TRANSMISSION IS FAILING AGAIN BECAUSE IT IS A PRODUCT DEFECT THAT IS DANGEROUS. GM HAS REFUSED TO REPAIR OR REPLACE THE VEHICLE AND THE AUTONATION HAS REFUSED TO REPAIR OR REPLACE THE VEHICLE. GM AND AUTONATION HAVE SOLD A DANGEROUS USED CAR WITH A FRAUDULENT INTENT. GM AND AUTONATION HAVE RATIFIED THE INTENTIONAL FRAUD. THE CAR NEEDS TO BE REPLACED IMMEDIATELY BECAUSE IT IS STILL DANGEROUS TO DRIVE AND THE TRANSMISSION IS CURRENTLY FAILING AGAIN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11286698December 3, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY 2018 GMC ACADIA SLT-1 HAS BEEN HAVING ACCELERATION ISSUES LIKE SHUDDERING AND OR FEELS LIKE A FULL LOSS OF POWER , WITH NO CHECK ENGINE LIGHT. I'VE TAKEN IT INTO THE DEALERSHIP TWICE FOR THIS PROBLEM . I'VE ONLY TAKEN IT IN THIS 2ND TIME BECAUSE IT GOT WORSE AND SCARED ME THAT IT WOULD DIE ON THE HIGHWAY. IT ALSO HAS HAD TO HAVE THE BATTERY CHARGED 3 TIMES IN A COUPLE OF WEEKS , YET THE DEALER SAYS THE BATTERY CHECKS GOOD. AT THE LEAST I BELIEVED SINCE ITS UNDER WARRANTY THEY WOULD CHANGE THE BATTERY IN THE CASE THE COMPUTER IS CAUSING ISSUES BASED ON BATTERY VOLTAGE. THE ALTERNATOR IS WORKING , BUT WITH ONLY 29K MILES NONE OF THIS BATTERY NOR ACCELERATION SHUDDER AND STUMBLE LIKE ITS GOING TO DIE SHOULD BE ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286763December 3, 2019
POWER TRAIN
WHEN I PUT THE CAR IN PARK AND TRY TO SHUT OFF MY CAR, IT BEEPS AND TELLS ME THAT I HAVE TO SHIFT MY CAR INTO PARK. (ALTHOUGH MY CAR IS ALREADY PHYSICALLY IN PARK)THIS TAKES ME, AT TIMES, SEVERAL ATTEMPTS. SOMETIMES I CAN WIGGLE THE SHIFTER, OTHER TIMES I HAVE TO TURN MY CAR OFF AND ON AND SWITCH I TO DRIVE AND REVERSE SEVERAL TIMES BEFORE IT LETS ME SHUT OFF MY CAR PROPERLY SO I CAN EXIT. I JUST PURCHASED THIS CAR SEVERAL WEEKS AGO AND IT JUST STARTED. THIS ONLY HAPPENS WHEN I AM STOPPED AND TRYING TO EXIT MY CAR. IT HAS HAPPENED WHILE TRYING TO GO INTO WORK (IT MADE ME LATE!), WHEN I WAS OUT OF TOWN (4 ATTEMPTS JUST TO BE ABLE TO GET OUT!). ONE OF THESE TIMES I'M GOING TO LITERALLY BE STUCK TRYING TO GET MY CAR SHUT OFF. MY CONCERN IS THAT ALTHOUGH MY CAR IS PARKED, IT MAY NOT ACTUALLY BE "LOCKED" INTO PARK AND COULD POSSIBLY STILL BE IN NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286478December 2, 2019
FUEL/PROPULSION SYSTEM
OCT 23, 2019 WE WERE SUPPOSED TO BRING OUR CAR FOR A SERVICE BECAUSE THE CHECK ENGINE IS ON BUT BEFORE WE EVEN GET TO THE DEALER THE CAR WON'T START. WE HAVE TO CALL FOR A TOWING COMPANY. WHEN WE GET THERE THEY SAID THEY DON'T KNOW WHAT'S WRONG. WE CALLED GMC COMPLAINT BEFORE WE GOT AN ANSWER WITH THE DEALER ON OCT 30 THEY SAID ITS A FUEL PUMP RECALL. SINCE THEN WE HAVEN'T HEARD FROM THEM. IT WILL 6 WEEKS THIS WEEK. WE JUST BOUGHT THIS CAR AS CERTIFIED PRE OWNED LAST APRIL 2019 NOW WE CANT'T USE IT AND NO UPDATES AT ALL. WE DON'T KNOW WHEN WILL HAVE OUR CAR BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283122December 1, 2019
POWER TRAIN
VEHICLE STATES "ACTION REQUIRED - SHIFT TO PARK" EVEN THOUGH VEHICLE IS IN PARK. ACCESSORIES STAY ON AND VEHICLE CONTINUOUSLY SOUNDS WARNING CHIME. THIS PROBLEM OCCURS EVERY TIME THE VEHICLE IS SHIFTED TO PARK AND ENGINE IS SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283148December 1, 2019
ENGINE
DRIVING DOWN THE ROAD MADE MY VEHICLE MADE A WEIRD NOISE AND LOST ALL POWER. TOOK IT TO A DEALERSHIP THEY SAID IT WAS THE TIMING CHAIN. I SPENT 10K ON A NEWER VEHICLE AND THIS HAPPENS. DEALERSHIP IT GONNA BE ANYWHERE FROM $5,500-7,000 TO FIX IT. I CAM'T AFFORD TO FIX THAT. HOW IS GM STILL MAKING THIS MOTOR WITH A TIMING CHAIN ISSUE AND HOW IS THIS YEAR NOT ON RECALL FOR THIS THE YEARS BEFORE WERE ON RECALL FOR IT. MY VEHICLE JUSTS SITS ON TRAILER. JAS BEEN THERE FOR 2 MONTHES. NOTHING LIKE PAYIN ON A DEAD HORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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