GMC Acadia Complaints

5,595 consumer complaints on file.

#11324506May 14, 2020
POWER TRAIN
WHEN THE VEHICLE IS ALREADY IN MOTION, IT AUTOMATICALLY SHIFTS OUT OF DRIVE AND I AM LEFT IN THE MIDDLE OF THE ROAD UNABLE TO ACCELERATE FOR A FEW SECONDS UNTIL THE VEHICLE AUTOMATICALLY SHIFTS BACK TO DRIVE. THIS HAPPENS AFTER PULLING OUT OF MY GRAVEL DRIVEWAY WHICH IS A SLIGHT INCLINE, AND ONTO A HIGHWAY. THE CAUSE IS UNKNOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324507May 14, 2020
UNKNOWN OR OTHER
SHIFT TO PARK . MY VEHICLE TELLS ME SHIFTER IS NOT IN PARK WHEN IT IS . I WAS INFORMED THERE WAS A RECALL. THIS IS MY GOING TO BE THE THIRD TIME THEY FIX IT . THIS VEHICLE CARRIES MY KIDS TO SCHOOL AND WORK ON A DAILY BASIS , I DON'T FEEL VERY SAFE DRIVING MY FAMILY IN THIS VEHICLE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324551May 14, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 2015 GMC ACADIA, I HAVE HAD TO REPLACE THE MODULE TO THE SIDE MIRROR SAFETY LIGHTS TWICE. IT HAS RECENTLY GONE OUT AGAIN. I WAS TOLD THE WIRING IS SHORTING OUT CAUSING THE MODULE TO GO OUT AND THE CAR TO NOT RUN. GMC HAS A RECALL FOR THIS VEHICLE UNDER 80,000 MILES. MY CAR CURRENTLY HAS 127,000.00 MILES BECAUSE I DRIVE IT A LOT FOR WORK. I CONTACTED GMC AND EXPLAINED THIS HAS BEEN REPLACED TWICE AND IS A SAFETY ISSUE THAT THEY KNOW ABOUT AND WAS TOLD THERE IS NOTHING THEY CAN DO FOR ME. I AM A SINGLE MOTHER AND CANNOT AFFORD TO HAVE THIS FIXED AGAIN SO I HAVE NO SAFETY MODULE FOR THE SIDE MIRROR OR PARK ASSIST. GMC KNOWS THIS IS A PROBLEM AND THAT IT WAS FIXED ONCE UNDER 80,000 MILES, AGAIN UNDER 100,000 MILES AND NOW AT 127,000 IT IS SHORTING OUT CAUSING ISSUES WITH THE CAR TO START AND EVEN WITH DOCUMENTATION FROM THE DEALER WILL NOT FIX THE CAR UNDER RECALL. IF GMC WILL NOT FIX THEIR SAFETY ISSUES THEY SHOULD NOT BE ALLOWED TO MARKER THESE AS SAFETY FEATURES ON THE CAR, ESPECIALLY SINCE THEY ARE AWARE OF THE ELECTRICAL ISSUES WITH THE VEHICLE AND CHOSE NOT TO FIX THE, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324464May 13, 2020
ELECTRICAL SYSTEM
VEHICLE "SHIFT TO PARK" CAN NOT BE FIXED... VEHICLE WILL NOT SHIFT TO PARK, ROLLS OUT OF DRIVEWAY EVEN THOUGH THE VEHICLE SHIFTER IS PHYSICALLY IN "PARK"- VEHICLE WAS SERVICED FOR THIS MULTIPLE TIMES, AND UNDER WARRANTY. DANGEROUS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324257May 12, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
WHEN I PULL IN SOMEWHERE AND SHIFT MY CAR INTO PARK AND THEN GO TO PRESS THE BUTTON TO TURN IT OFF I GET AN ' ACTION REQUIRED MESSAGE' ON THE CLUSTER TO SHIFT TO PARK EVEN THOUGH IT IS IN PARK ALREADY AND IT SHOWS ON THE CLUSTER THAT IT IS IN PARK. I TOOK THE CAR INTO THE DEALERSHIP TO REPAIR THE RECALL AND HAVE IT SERVICED WHILE IT WAS THERE AND INFORMED THEM OF THE ISSUE AND TO GET THEM TO CHECK IT OUT. THEY SAID THEY WERE NOT SURE WHAT IT WAS BUT IT KEPT THROWING A LOW VOLTAGE CODE. BUT WHEN THE BATTERY WAS CHECKED IT WAS FINE. THEY FOUND A BOLT LOOSE OR MISSING ON A BATTERY CABLE AT THE JUNCTION BOX AND REPLACED IT AND SAID THAT THEY THOUGHT THAT WAS THE PROBLEM. BUT THE PROBLEM RETURNED A DAY LATER WHEN I WAS ON A TRIP TO NASHVILLE. WHILE IN NASHVILLE I AGAIN WENT TO THE AUTO PARTS STORE FOR MY DAUGHTER AND PULLED INTO PARK AND GOT THE SAME ' SHIFT TO PARK MESSAGE WHEN I WAS ALREADY IN PARK. THE CLUSTER ON THE DASH SHOWED THAT I WAS IN PARK. I GOT OUT TO GO AHEAD AND RUN INTO THE STORE AND WHEN I CAME OUT MY CAR HAD ROLLED BACKWARDS ACROSS THE PARKING LOT TO THE CURB. LUCKILY IT DID NOT HIT ANYTHING BUT THE CURB AND STOPPED. THIS PROBLEM IS SO DANGEROUS AND CONCERNING TO ME. IT IS GOING BACK INTO THE DEALERSHIP TO GET CHECKED AGAIN . I DID FIND A YOUTUBE VIDEO EXPLAINING WHAT THE PROBLEM WAS IN THE SHIFTER AND WHY IT WAS NOT RECOGNIZING THAT THE CAR WAS IN PARK. LOOK IN THE SEARCH BAR FOR GMC ACADIA SHIFT TO PARK PROBLEMS. I FEEL THIS NEEDS TO BE A RECALL SO NO ONE ELSE S CAR ENDS UP HURTING SOMEONE. I HAVE NO VIDEO OF THIS HAPPENING BECAUSE THE CAMERAS AT THE AUTO PARTS STORE WERE NOT OPERATIONAL AND NO ONE WAS AROUND WHEN IT HAPPENED TO SEE IT BUT ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324150May 11, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE FIRST PROBLEM I HAD WAS THE SHIFT. I GOT IT FIXED. I HAVE IT ALL DOCUMENTED. NOW FOR THE SECOND TIME IN THE PAST 2 WEEKS MY CAR HAS FLASHED EVERY WARNING LIGHT POSSIBLE. I TOOK IT IN THE FIRST TIME AND WAS TOLD THE CODES DID NOT STORE AND TO KEEP DRIVING IT. I FINALLY GOT A VIDEO OF THE PROBLEM HAPPENING AND DROPPED IT OFF FOR A SECOND TIME. DURING THE PROBLEM ALL GAUGES GO TO ZERO AND THE GEAR SYMBOL DISAPPEARS. THE LAST TIME I DROVE THE CAR IT ACCELERATED ON ITS OWN AND I DID NOT HAVE CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324025May 10, 2020
AIR BAGS
THE SERVICE AIR BAG LIGHT COME ON IN THE DASH WHEN THE PASSENGER SEAT IS MOVED IN OR SAT IN A CERTAIN AREA. THIS HAPPENS WHEN THE CAR IS MOVING OR SITTING STILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323810May 8, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
IN MY 2011 GMC ACADIA SLT1 THE HEADLIGHTS SPECIFICALLY THE LOW BEAMS ARE VERY DIM REGARDLESS OF THE BULB BECAUSE I HAVE TRIED ALL FROM THE LOWEST PRICED TO THE MOST EXPENSIVE. WHILE USING THE HIGH BEAMS THERE APPEARS TO BE A SHADOW IN THE SHAPE OF MICKEY MOUSE'S HEAD IN THE CENTRAL AREA OF VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323811May 8, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY INTERIOR DOME LIGHTS EITHER FLICKER OR DON'T COME ON AT ALL THERE ARE 3 SETS AND NONE OF THE WORK PROPERLY AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323873May 8, 2020
SERVICE BRAKES
MY 2019 GMC ACADIA HAS ABRUPTLY AUTOMATICALLY BRAKED WHILE DRIVING BETWEEN 10- 15 MPH AND WITHOUT ANY CARS NEAR THE VEHICLE. IT SLAMS ON THE BRAKE LIKE IT'S THE PARKING BRAKE AND MAKES A GRINDING NOISE.. THIS HAS OCCURRED ON 2 DIFFERENT OCCASIONS. AFTER THE 1ST TIME THE SERVICE PARKING BRAKE LIGHT CAME ON. THE DEALERSHIP SAID IT WAS RELATED TO A FAULTY BATTERY BECAUSE I RECEIVED AN ONSTAR NOTICE ABOUT MY BATTERY. . IT OCCURRED AGAIN AFTER HAVING THE BATTERY REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323914May 8, 2020
AIR BAGS, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THREE DAYS AFTER THE VEHICLE WAS PURCHASED, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT LATER ILLUMINATED. THE VEHICLE WAS TAKEN TO KINDLE AUTO PLAZA FORD (523 STONE HARBOR BLVD, CAPE MAY COURT, (609) 465-5000), WHERE THE STARTER, THE TIMING CHAIN AND THE TRANSMISSION WERE REPLACED. ADDITIONALLY, THE AIR BAG SENSOR LIGHT ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKING TO THE SAME DEALER, WHERE THE FRONT PASSENGER'S AIR BAG SENSOR WAS REPLACED. THE SENSOR FAILURE RECURRED SEVERAL TIMES AND THE DEALER REFERRED THE CONTACT TO THE NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323924May 8, 2020
POWER TRAIN
SOMETIMES WHEN I SHIFT INTO PARK AND TURN OFF THE VEHICLE I GET A MESSAGE THAT SAYS "SHIFT INTO PARK". IT IS ABSOLUTELY IN PARK! AT THAT POINT I HAVE TO RESTART THE VEHICLE, TAKE IT OUT OF PARK AND PUT IT INTO REVERSE AND THEN PUT IT BACK INTO PARK. THIS DOES NOT HAPPEN EVERYDAY BUT QUITE FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323570May 6, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
THE ABS AND THE TRACTION CONTROL LIGHT CAME ON ALL OF SUDDEN WHEN I WAS DRIVING DOWN THE INTERSTATE AND IT JUST STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323431May 5, 2020
UNKNOWN OR OTHER
WHEN YOU TRY TO PUT THE CAR IN PARK IT STATES THAT ITS NOT IN PARK. IT WILL NOT SHUT OFF. YOU HAVE TO START THE CAR AND SHUT OFF MULTIPLE TIMES AND HOPE THAT WORKS. I'VE LOOKED IT UP AND THERE IS A LAWSUIT ABOUT IT BUT NO RECALL. IT DOES THIS EVERY TIME I DRIVE SOMEWHERE AND TRY TO TURN MY CAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323194May 4, 2020
ELECTRICAL SYSTEM
SIDE BLIND ZONE ALERT MODULE FAILURE. SIDE BLIND ZONE ALERT IS INTENDED TO SIGNAL THE DRIVER OF OBJECTS IN THE BLIND SPOT WHEN CHANGING LANES. THIS 2014 ACADIA HAS A MALFUNCTIONING MODULE, RESULTING IN THE ALERT LIGHT REMAINING ON IN THE SIDE VIEW MIRROR. THERE IS ALSO AN ERROR MESSAGE IN THE INSTRUMENT PANEL. GM REFUSES TO APPLY EXISTING N172097060 SPECIAL COVERAGE ADJUSTMENT TO THIS VEHICLE, DESPITE MEETING THE MAKE, MODEL, YEAR, AND SPECIFIC PROBLEM RELATED TO THE MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323018May 2, 2020
POWER TRAIN
THE CAR WOULD BE STATIONARY. I WOULD PUT IT IN PARK AND THEN TURN OFF THE CAR. THE DASH DISPLAY SHOWED AN ERROR THAT THE CAR WAS NOT IN PARK, EVEN THOUGH IT WAS. THE CAR WOULD NOT COMPLETELY TURN OFF BECAUSE OF THIS. I TURN THE CAR ON AND OFF MULTIPLE TIMES, SHIFTING IN AND OUT OF PARK. ONE TIME, THE CAR HAD TO BE TURNED ON AND OFF 10 TIMES BEFORE IT FINALLY REGISTERED THAT IT WAS IN PARK. THE CAR IS STATIONARY THE WHOLE TIME DURING THIS PROCESS. EVENTUALLY, THE CAR WOULD REGISTER THAT IT WAS INDEED IN PARK AND COMPLETELY TURN OFF AS DESIRED. THIS WOULD HAPPEN ALMOST EVERY TIME THE CAR WAS DRIVEN AND THEN PARKED. I CALLED MY LOCAL GMC DEALERSHIP EXPLAINING THIS. THE SERVICE SUPERVISOR SAID THIS HAS BEEN A COMMON ISSUE WITH THE SHIFTER/TRANSMISSION CONTROLLER ON ACADIAS OF MY YEAR MODEL. MY DEALERSHIP DID NOT HAVE THE REQUIRED PARTS/HARNESS IN STOCK SO WE HAD TO WAIT A WEEK AND A HALF FOR THEM TO BE DELIVERED. THE DATE LISTED IS THE DAY I CALLED THE DEALERSHIP. THE ISSUE DESCRIBED HAD BEEN GOING ON FOR 3-4 DAYS PREVIOUS TO CALLING. ATTACHED IS A PORTION OF MY RECEIPT PERTAINING TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323038May 2, 2020
ELECTRICAL SYSTEM, ENGINE
THE CAR WILL NOT TURN OFF AND REPORTS ON THE DASHBOARD DISPLAY 'SHIFT TO PARK' EVEN THOUGH THE SHIFTER IS IN PARK. TRUCK WILL ROLL WHEN IT SHOULDN'T BE POSSIBLE. ALSO, UNLESS YOU CAN GET IT TO ACKNOWLEDGE YOU'RE IN PARK, HEADLIGHTS AND ALL ACCESSORIES STAY ON. AN ALARM SOUNDS IF YOU LEAVE THE VEHICLE. IT'S A MESS AND ALTHOUGH GMC KNEW ABOUT THE ISSUE IN MID 2018, REFUSES TO FIX IT WITHOUT PAYMENT. THIS SHOULD BE A MANDATORY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323053May 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I HAVE RECEIVED THE 'SHIFT TO PARK' ERROR MESSAGE ON THE DASH WHEN THE CAR IS ALREADY IN PARK. ONE TIME WITH THE CAR OFF, THE ERROR MESSAGE ON, THE CAR STARTED TO ROLL DESPITE IT BEING IN PARK. I HAD TO RESTART THE CAR, SHIFT THE SHIFTER DOWN THEN BACK TO PARK BACK DOWN AND BACK TO PARK BEFORE THE CAR WOULD RECOGNIZE THE SHIFTER WAS IN PARK. EACH TIME THIS HAPPENED WHEN I WAS IN A PARKING SPOT AND IN MY GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322575April 28, 2020
UNKNOWN OR OTHER
WHEN IN PARK, A 'SHIFT TO PARK' MESSAGE APPEARED AND I COULD NOT TURN OFF THE VEHICLE. HAD TO PUT VEHICLE IN GEAR AND TRY PUTTING IN PARK AGAIN. DID THIS SEVERAL TIMES AND THE ERROR MESSAGE WENT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322241April 25, 2020
STEERING, UNKNOWN OR OTHER
THE VEHICLE HAS BEEN LOOKED OVER BY MANY MECHANICAL PROFESSIONALS. AT SLOW RATES OF SPEED, INTERMITTENTLY THE STEERING WILL STIFFEN AND LOCK UP MAKING IT VERY SCARY WHEN DRIVING. WE HAVE BEEN TOLD OVER AND OVER THAT RACK N PINION AND PUMP ARE FINE. AFTER RESEARCHING, THIS LOOKS LIKE A TYPICAL ISSUE. IS THERE ANYTHING THAT GM CAN DO FOR THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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