GMC Acadia Complaints

5,595 consumer complaints on file.

#11376215November 24, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
GEAR SHIFT WOULD GO INTO PARK BUT WOULD NOT TURN OFF ENGINE, LOCK DOORS, TURN OFF LIGHTS. WARNING LIGHT READ TO "PLACE IN PARK."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376090November 24, 2020
AIR BAGS
WE BOUGHT OUR CAR ON 11/7/2020 ,2 DAYS AFTER STARTING THE MESSAGES APPEAR ON THE SCREEN (SERVICE SAFETY RESTRAINT SYSTEM) CAR AND ON MY PHONE, THIS ALWAYS HAPPEN WHEN IN MOTION, ON A CITY OR HIGHWAY DOESN'T MATTER WHERE YOU'RE DRIVING. WE HAVE NO IDEA WHAT COULD CAUSE THE PROBLEM CAUSE ONLY HAD 2 MILES WHEN TOOK IT OUT FROM THE DEALER. I FEEL THAT IS A DEFECTIVE PRODUCT INSTALLED ON THE VEHICLE. ALSO THE PASSENGER SEAT DOESN'T MOVE TO BE ADJUSTED. WENT TO THE DEALER A WEEK AGO BUT STILL WAITING FOR CALL BACK TO MADE THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375924November 23, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT SHE SAW THE AIR BAG INDICATOR LIGHT ILLUMINATE IN HER VEHICLE. THE CONTACT RECIEVED AN EMAIL FOR RECALLS ALERTING HER FOR THE TAKATA AIR BAGS HOWEVER THE VIN TOOL SHOWED NO RECALLS. THE DEALER BRYNER CHEVROLET, INC. 1750 THE FAIRWAY, JENKINTOWN, PA 19046 (215) 886-3140 DID NOT SEE THE AIR BAG INDICATOR LIGHT ILLUMINATE AND COULD NOT DUPLICATE THE ISSUE. THE CONTACT STATED THAT SHE DID NOT KNOW IF THE DEALER DID ANYMORE DIAGNOSTIC WORK TO CHECK THE ISSUE. THE ISSUE RECURRED AGAIN RECENTLY WITH THE AIR BAG LIGHT ILLUMINATING. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS UNREPAIRED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376008November 23, 2020
AIR BAGS
SERVICE AIRBAG NOTIFICATION REMAINS ON DUE TO UNREPAIRED SENSOR. I PAID THE DEALER ONCE TO MAKE THE REPAIR AND THE SERVICE NOTIFICATION CAME BACK ON A YEAR LATER, BUT THEY WANT TO CHARGE ME FOR THE REPAIR AGAIN. I HAVE NOT BEEN IN A MAJOR ACCIDENT SO I'M NOT SURE IF THE AIRBAGS WILL WORK. HOWEVER, THIS HAS BEEN A CONCERN. I PURCHASED THE VEHICLE BRAND NEW FROM THE DEALER AND THIS PROBLEM BEGAN WITHIN A FEW YEARS. HOWEVER, THEY REFUSE TO HELP ME WITHOUT CHARGING ME HUNDREDS OF DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375666November 20, 2020
POWER TRAIN
WHEN PUT IN PARK, I SHUT THE CAR OFF AND IT SAYS TO PUT IT IN PARK. IT'S IN PARK, AND WHEN I OPEN THE DOOR, THE HORN SOUNDS BECAUSE IT THINKS IT ISN'T IN PARK, BUT WHY WOULD IT LET ME OUT OF THE CAR, AND LOCK IT IF IT WASN'T IN PARK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375086November 17, 2020
POWER TRAIN
CAR WOULD SHUTTER ON ACCELERATION. RPM GAUGE WOULD JUMP WHEN ACCELERATING OR DOWNSHIFT TO PASS/CLIMB HILL. DEALER FOUND PROBLEM WITH TORQUE CONVERTER. METAL THROUGH OUT TRANSMISSION (SEE ATTACHMENT FOR SPECIFICS AS NOTED BY MECHANIC)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375076November 17, 2020
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
WHILE DRIVING IN THE RAIN ON A HIGHWAY, I EXPERIENCED THE BLIND SIDE DETECTION WARNING . THE SYSTEM SHUT ITSELF DOWN AND NO LONGER GAVE ANY SIDE DETECTION AT ALL. AFTER CONTACTING GMC, THEY SAID THERE WERE NO RECALLS ON THE VEHICLE. I SAW A SERVICE BULLETIN ONLINE, N172097060, BUT THEY SAID MY VEHICLE WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374798November 16, 2020
SEAT BELTS
THE DRIVERS SEAL BELT LATCH BROKE DUE TO AN "INTERNAL FAILURE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374923November 16, 2020
POWER TRAIN, UNKNOWN OR OTHER
THE TORQUE CONVERTER IS FAILING PER DUBLIN GMC. THAT IS THE CAUSE OF THE STUTTERING. IN ADDITION, THE REAR LIFT GATE HAS FAILED AND WILL NOT STAY OPEN IN EITHER POWER OR MANUEL MODE. APPARENTLY MY VEHICLE MANUFACTUR DATE IS OUT SIDE THE RECALL MONTHS FOR THIS RECALL (PER DUBLIN GMC AND SELF CHECK ON THIS WEBSITE) RECALL # 5420 AND NHST #15V415000. HOW DO I GET THE MFG TO PAY FOR THIS POTENTIALLY LETHAL FAILURE (IT ALMOST GOT ME WHEN IT FAILED AS I WAS TAKING GROCERIES OUT OF BACK)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374724November 15, 2020
POWER TRAIN, UNKNOWN OR OTHER
I GET AN ERROR MESSAGE 'SHIFT TO PARK' WHEN IN PARK I AM TRYING TO TURN OFF THE ENGINE. THEN IT DINGS, WON'T LOCK, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374204November 11, 2020
AIR BAGS
AIR BAG WARNING LIGHT IS ON. THE LIGHT STAYS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373977November 10, 2020
AIR BAGS, ENGINE, UNKNOWN OR OTHER
TIMING CHAIN/BELT. SUV IS MAKING A LOUD RATTLE WHEN TURNING VEHICLE ON. I GOT THIS ISSUE "FIXED" LAST YEA RIGHT AT 79,000 MILES. WARRANTY PAID FOR IT. 20,000 MILES LATE I AM HAVING THE SAME ISSUE AGAIN, RATTLE NOISE, ENGINE LIGHT ON, AIR BAG LIGHT IS ON. IT WORRIES THAT THIS WILL BE A MAJOR IF IT GIVES OUT WHILE I AM DRIVING WITH MY KIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374063November 10, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FIRST TIME BACK IN JUNE 10TH, 2020, I TOOK IT IN BECAUSE OF "REMOTE NOT DETECTED" THEY COULD NOT DUPLICATE THE PROBLEM, FEW HOURS LATER, SAME DAY AFTER I PICKED THE CAR UP IT WENT HAYWIRE WHILE PARKED. IT THREW ITSELF INTO THEFT MODE, WOULD NOT LET US MANUALLY LOCK THE CAR, ELECTRICAL WAS STILL ON BUT ENGINE WAS SHUT OFF, ALARM, WINDSHIELD WIPERS, AND LIGHTS WAS GOING OFF WHILE I HAD IT TOWED TO THE DEALERSHIP. THIS TIME THEY'VE TOLD ME, THE A/C CONDENSATION FRIED THE CPU MODULE BECAUSE THE ONLY THING KEEPING WATER OUT OF THE CPU WAS A TRAY. SEPTEMBER 9TH, 2020 I TAKE IT BACK INTO THE DEALERSHIP BECAUSE AGAIN THE CAR KEPT READING "NO REMOTE DETECTED". THEY CLAIMED IT WAS MY "DASH CAM" THAT CAUSED THE ISSUE. OCTOBER 14TH, 2020 THE CAR AGAIN WENT HAYWIRE WHILE IN MOTION. THIS TIME IT THREW ITSELF INTO THEFT MODE, ALARM WENT OFF, WIPERS, WAS READING LOW FUEL (FULL TANK) STEERING ASSIST TURNED ON AND OFF, BRAKES STARTED LOCKING MID BUSY STREET, STEERING WHEEL TIGHTENED ALSO. I BARELY COULD TURN IT INTO A NEIGHBORHOOD STREET TO GET OFF THE ROAD. I HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP AGAIN, THROUGH MY TRIPLE A PLAN FOR THE SECOND TIME BECAUSE I WAS "OUT OF THE AREA" THAT THEY COULD SEND A TOW TRUCK TO. THEY TELL ME AGAIN CONDENSATION GOT INTO THE CPU AND WASN'T EVEN SURE IF IT'LL HAPPEN AGAIN IF I CONTINUE TO RUN THE A/C. I PICKED THE CAR UP THE NEXT WEEK AND ON OCTOBER 25TH, 2020 THE CAR AGAIN WOULD NOT READ THE KEYS. EVERY INCIDENT BUT OCTOBER 25TH, 2020 INCIDENT, I HAVE LET A SUPERVISOR FROM GM KNOW OF THE SITUATION, HIS NAME IS [XXX] EXT. I HAVE RECORDED EVEN PHONE RECORDS OF EVERY INCIDENT THAT'S OCCURRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373815November 9, 2020
ELECTRICAL SYSTEM
MY FUSE BOX MELTED AND CAUGHT ON FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11373640November 8, 2020
POWER TRAIN, UNKNOWN OR OTHER
SHIFT TO PARK NOT ENGAGING INTO PARK POSITION,IT WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373692November 8, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CAR IT'S EQUIPPED WITH A POWER LIFTGATE AND GAS STRUTS THAT HOLD THE POWER LIFT GATE WHEN THE REAR TRUNK GATE IS OPENED, IN MY CAR THE STRUTS CLOSE PREMATURELY AN THE OPEN LIFTGATE SUDDENLY CLOSES AND CAUSING INJURY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373155November 5, 2020
UNKNOWN OR OTHER
MY VEHICLES HATCHBACK/ TRUNK LIFTS UP BUT WILL NOT STAY OPEN. AFTER OPENING IT MAKES A HORRIBLE NOISE AND FALLS. IT ACTUALLY FELL ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373213November 5, 2020
POWER TRAIN
CAR DISPLAYS 'SHIFT TO PARK' MESSAGE AFTER TRANSMISSION GEAR SELECTOR HAS BEEN PLACED IN PARK. CAR WILL NOT TURN OFF AND THE TIRES ROLL FREELY. AFTER NUMEROUS ATTEMPTS OF SHIFTING IN AND OUT OF PARK THE CAR WILL FINALLY RECOGNIZE THAT IT IS IN PARK AND ALLOW YOU TO TURN OFF THE VEHICLE AS WELL AS LOCK THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373232November 5, 2020
UNKNOWN OR OTHER
KEEP GETTING PARKING SHIFT GEAR WARNING EVEN WHEN VEHICLE IS PARKED. HAPPENS FREQUENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373008November 4, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2013 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING THE AIR BAG SENSOR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO CREWS CHEVROLET LOCATED AT 8199 RIVERS AVE, NORTH CHARLESTON, SC 29406, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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