GMC Acadia Complaints

5,595 consumer complaints on file.

#11372843November 3, 2020
UNKNOWN OR OTHER
PARK TO SHIFT WARNING WHEN TRYING TO SHUT OFF VEHICLE. PROBLEM "FIXED" 12/28/2108 BUT RESURFACED AGAIN OCTOBER 2020. NOW "OUT OF WARRANTY" MANY POSTS WITH OTHER OWNERS EXPERIENCING RECURRING ISSUE. DOES NOT SEEM TO BE A CONSISTENT FIX. NEW SHIFT MECAHNISM, NEW WIRING HARNESS AND "BENDING" THE METAL CONTACT POINT THAT DEPRESSES THE SWITCH TO ELIMINATE THE WARNING "LOCKOUT" ARE THE MOST COMMON FIXES. I BELIEVE THIS WIDESPREAD OF AN ISSUE SHOULD BE ADDRESSED BY GMC INSTEAD OF BURDENING OWNERS OF AFFECTED VEHICLES WITH THE COSTS OF "TRYING" DIFFERENT FIXES. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372849November 3, 2020
POWER TRAIN
INSTRUMENT CLUSTER DISPLAYS "SHIFT TO PARK" EVEN AFTER PUTTING THE CAR ON PARKING. BECAUSE OF THIS, DRIVER CAN BE STRANDED, UNABLE TO SHUT THE ENGINE OFF WHICH MAY DRAIN BATTERY, OR EVEN VEHICLE MAY ROLL OVER IF THE VEHICLE WASN'T PARKED PROPERLY BECAUSE OF THIS. GM SHOULD EXTEND THE WARRANTY FOR THIS ISSUE TO ALL THE VEHICLE OWNERS SO THAT THEY DON'T HAVE TO PAY OUT OF POCKET AFTER WARRANTY EXPIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372859November 3, 2020
AIR BAGS, POWER TRAIN
'SERVICE AIR BAG' HAD BEEN ON MY COMPUTER SCREEN FOR A FEW DAYS AND ISN'T GOING OFF. I PURCHASED THIS VEHICLE USED AND THEY TOLD ME IT MEANS SOMETHING IS UNPLUGGED. I TOOK IT BACK ONLY TO HAVE IT COME BACK IN MONTHS LATER. IT SOMETIMES HAPPEN AS I'M DRIVING BUT LATELY IT'S THERE WHEN I TURN THE IGNITION. I ALSO HAVE SHIFTING PROBLEMS OUT OF FIRST GEAR AND SOMETIMES SECOND. I WAS TOLD IT'S THE WAVE PLATES AND IT'S A KNOWN ISSUE. HOW ARE THESE VEHICLES STILL BEING SOLD WITH THE SAME ISSUES OVER AND OVER! THIS HAPPENS ALL THE TIME AS I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372880November 3, 2020
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, THE HORN PAD WAS DEPRESSED HOWEVER, THE HORN FAILED TO SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372619November 2, 2020
POWER TRAIN
THE VEHICLE STARTED GIVING US PROBLEMS. WHILE DRIVING AT NORMAL SPEEDS (25 - 30 MPH) THE MOTOR WILL START TO SHUTTER OR JUMP AROUND. AFTER TAKING IT OT A LOCAL DEALERSHIP WE FOUND THAT THE ISSUE IS A THE TIMING CHAIN. I ALSO DID SOME RESEARCH AND FOUND THIS TO BE A COMMON PROBLEM BETWEEN 120,000 AND 200,000 MILES. GM ONLY OFFERED AN EXTENSION UP TO 120,000 MILES. THIS IS A COSTLY REPAIR THAT WE CAN NOT AFFORD. GM KNOWS THIS IS A CONTINOUS PROBLEM BUT REFUSES TO TAKE RESPONSABILITY FOR IT. I AM GETTING A P0007 CODE AND THE CHECK ENGINE LIGHT STAYS ON ALL THE TIME! I HAVE BEEN A LOYAL GM CUSTOMER FOR 20 PLUS YEARS. MOST RECENTLY I HAVE BEEN CONSIDERING LEAVING THEM FOR ANOTHER MANUFACTURER SINCE THIS IS NOT THE FIRST TIME BEING SCREWED OVER BY THEM IN THE PAST 3 - 4 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372404October 30, 2020
STEERING
I WAS DRIVING DOWN THE HIGHWAY AND I WENT TO TURN THE CORNER AS I SLOWED TO TURN THE CORNER THE STEERING WHEEL WOULDN'T TURN, I HAD TO HOT MY BRAKES BECAUSE IT SCARED ME THAT MY CAR WOULDN'T TURN, THE CARS BEHIND ME HAD TO GO AROUND ME, I THOUGHT I WAS ABOUT TO CAUSE A WRECK BECAUSE MY STEERING WHEEL WOULDN'T TURN. I FINALLY GOT IT TO TURN BUT IT WAS REALLY HARD. I WAS THANKFUL MY KIDS WERE NOT IN THE CAR. I TOOK MY CAR IN TO GET LOOKED AT AND THEY SAID I NEED A NEW STEERING RACK, I ONLY HAVE 60,000 MILES ON IT. THEY SAID REPAIRS ARE GOING TO COST $1,200 OR MORE. I CALLED 5 DIFFERENT REPAIR SHOPS AND THEY ALL SAID, THAT IT WAS COMMON ON THE GMC ACADIA AND OTHER GMC VEHICLES. THEY ALSO TOLD ME AT ONE TIME GMC HAD MORE RECALLS THEN THEY HAD VEHICLES ON THE ROAD. WISH I WOULD OF KNOWN THIS PRIOR TO BUYING. COULDN'T IMAGINE WHAT IT WOULD OF BEEN LIKE TO LOSE IN OF MY OWN KIDS ARE SOMEONE ELSE FOR A VEHICLE PROBLEM THAT HAS BEEN KNOWN TO THE MAKERS BUT NOT EVERY PURCHASER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366843October 28, 2020
STEERING
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND STEERING GEAR VALVE HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO NIELSEN CHEVROLET (1 US-46, DOVER, NJ 07801) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED THAT THERE WAS A FEE FOR THE DIAGNOSTIC TESTING AND REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,750.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366610October 27, 2020
ELECTRICAL SYSTEM
AFTER SHIFTING TO PARK THE VEHICLE WILL CONTINUOUSLY STATE "SHIFT TO PARK" AND WILL NOT ALLOW THE DRIVER TO TURN THE VEHICLE COMPLETELY OFF OR LOCK THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366455October 26, 2020
VISIBILITY/WIPER
FRONT BLOWER MOTOR FOR DEFROST/HEATING/COOLING SYSTEM INTERMITTENTLY STOPS WORKING. SEEMS TO STOP WORKING MORE OFTEN IN RAIN, SNOW, AND COLD. HAS BEEN A SAFETY HAZARD, ESPECIALLY BECAUSE DEFROST DOESN'T WORK AND WINDSHIELD FOGS UP. VERY DIFFICULT TO SEE. BELIEVE THAT SOME OLDER ACADIA MODEL YEARS HAVE A RECALL ON THE BLOWER MOTOR BECAUSE IT GETS WET DURING RAIN AND SNOW AND NO LONGER WORKS. THE 2012 ACADIA HAS THE SAME PROBLEM. POTENTIALLY GETTING WET THROUGH A FAULT IN THE SUNROOF?? (08312020REAR BLOWER CONTINUES TO WORK.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366451October 26, 2020
AIR BAGS
SERVICE AIRBAG LIGHT ON, SPONTANEOUSLY CAME ON, AND REMAINS ON AT ALL TIMES. REPAIR ESTIMATE FROM GMC DEALER: PASSENGER FRONT AIRBAG $991.50 R REAR SENSOR $500.85
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366141October 24, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
AFTER JUMP STARTING CAR BECAUSE OF DEAD BATTERY DECIDED TO DRIVE TO DEALER 1-2 MILES AWA.Y. MY WIFE FOLLOWED ME IN CAR. WHILE DRIVING DURING THE 1-2 MILE TRIP THE STEARING WOULD LOCK UP (QUIT WORKING) AND THE BREAKS AS WELL.THIS LASTED SEVERAL SECONDS AND RESULTED IN TOTAL LACK OF CONTROL AT 35-45 MPH ON A CITY STREET. THE ALTERNATOR WAS WORKING PROVIDING ELECTRICITY TO THE CARS SYSTEMS. AS BATTERIES FREQUENTLY FAIL I BELIEVE THIS IS A CLEAR AND PRESENT DANGER TO THE OCCUPANT AND OTHER VEHICALS ON THE ROAD.THIS OCCURRED ON SUNDAY OCTOBER 17, 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365717October 22, 2020
SERVICE BRAKES
SINCE THE BEGINNING OF OCTOBER, THERE ARE TIMES THAT THE CAR DOESN'T REGISTER THAT IT IS IN PARK. WHEN THE CAR IS TURNED OFF, THERE IS AN ALERT THAT COMES UP ON THE DISPLAY SAYING TO PUT THE VEHICLE IN PARK. IT ISN'T EVERY TIME THE ENGINE IS TURNED OFF, BUT IT CAN SOMETIMES TAKE UP TO FOUR OR FIVE TRIES TO GET THE CAR TO REGISTER THAT IT IS IN PARK. I SHIFT TO PARK, TURN THE CAR OFF, GET THE ALERT. SO I TURN THE CAR BACK ON, SHIFT TO A DIFFERENT GEAR, AND THAN SHIFT PACK TO PARK AND TURN THE CAR OFF. AND REPEAT THIS UNTIL I STOP GETTING THE ALERT. WHEN IT IS PUT IN PARK, THE CAR WILL SHIFT SLIGHTLY IF I GET THIS ERROR. I'VE STARTED USING MY EMERGENCY BREAK WHENEVER I GET OUT OF THE CAR TO MAKE SURE THAT IT WON'T ROLL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365490October 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
MY CAR WHINED AND GROANED WHEN YOU TURN THE WHEEL SO I TOOK IT IN AND HAD THE POWER STEERING PUMP REPLACED AND NOW MY WHEEL.WONT TURN AT ALL .UPON READING MANY COMPLAINTS WITH THIS VEHICLE FOUND IT MAY BE THE RACK AND PINION I AM.GOING TO HAVE TO TOW TO A DIFFERENT MECHANIC TO SEE IF THE NEW PROBLEM IS COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365240October 19, 2020
UNKNOWN OR OTHER
I WAS GETTING A SHIFT TO PARK ERROR MESSAGE WHEN PUTTING MY ACADIA IN PARK. I HAD IT REPAIRED ON 08/18/2018. THE SAME PROBLEM CAME UP AGAIN AND WAS REPAIRED TODAY 10/19/2020. THIS IS A SAFETY ISSUE AND VERY FRUSTRATING. MY WARRANTY EXPIRES ON 12/14/2020 AND BECAUSE THERE ARE SO MANY COMPLAINTS ON THE GM AUTHORITY WEBSITE THIS SHOULD BE A RECALL SO MYSELF AND OTHERS ARE NOT STUCK WITH PAYING FOR SOMETHING THAT IS NO LONGER UNDER WARRANTY. THIS HAPPENS WHEN A VEHICLE IS PUT INTO PARK AND THEN THIS SHIFT TO PARK ERROR MESSAGE COMES UP. SOMETIMES YOU CANNOT EVEN SHUT THE VEHICLE OFF. BOTH REPAIRS INVOLVED REPLACING THE SHIFTER ASSEMBLY. THIS IS A GM PROBLEM AND SHOULD THEY SHOULD ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365091October 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT MENTIONED THAT THE VEHICLE WAS PUT INTO NEUTRAL AND APPLIED THE PARKING BRAKE TO PARK THE VEHICLE. IN ADDITION, THE BATTERY WAS DRAINED DUE TO PLACING THE VEHICLE INTO NEUTRAL AND APPLYING THE PARKING BRAKE. THE VEHICLE WAS TAKEN TO CHEVROLET BUICK GMC OF MURFREESBORO (960 JOHN R RICE BLVD, MURFREESBORO, TN 37129) WHERE THEY INFORMED THE CONTACT TO CONTINUE TO USE THE METHOD UNTIL THEY WERE ABLE TO REVIEW THE VEHICLE ON THE SCHEDULED APPOINTMENT DATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364908October 18, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
MY 2017 HAD A SHIFT TO PARK ISSUE. WHEN PARKED AND THE CAR IS IN "PARK" THE CAR WILL SAY "SHIFT TO PARK" WHICH CAUSES YOU NOT TO BE ABLE TO LOCK THE CAR, OR TO MAKE SURE THE CAR WILL NOT ROLL AWAY. TOOK THE CAR TO THE DEALER AND HAD ALL COMPONENTS REPLACED, HOWEVER THEY INFORMATION ME THAT THIS WILL NOT FIX THE PROBLEM AS THE PARTS ARE MADE INCORRECTLY, SO UNFORTUNATELY IT WILL HAPPEN AGAIN AT SOME POINT. MY SECOND ISSUE WITH THE ACADIA IS WHEN YOU ARE IN CRUSE CONTROL, THE CAR WILL AUTOMATICALLY APPLY THE BREAKS (ABRUPTLY AND HARD) FOR NO REASON. GMC SAYS THAT IT COULD BE WHEN THE SENSORS GET DIRTY OR OVERHEAT, HOWEVER IT MAKES YOU VERY UNEASY KNOWING YOUR BREAKS CAN MASH ON AT ANYTIME BY THEMSELVES WHEN YOU ARE USING THE CRUISE CONTROL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365025October 18, 2020
POWER TRAIN
EVERY TIME I PUT THE CAR IN PARK POSITION THE CAR DOESN'T SENSE THAT IT'S ON PARK AND ERROR MESSAGE KEEPS APPEARING IN THE SCREEN SAYING 'SHIFT TO PARK' AND THE CAR REFUSES TO TURN OFF AND IT ROLL AWAY FROM THE DRIVE WAY AND I HAVE TO SHIFT IT BACK TO DRIVE AND AGAIN TO PARK AGAIN AND AGAIN MULTIPLE TIMES TILL THE SENSOR FEELS IT. IT'S A SAFETY HAZARD. I LOOKED UP THE ISSUE ONLINE AND FOUND OUT THAT MOST OF THIS CAR OWNERS EXPERIENCE THE SAME PROBLEM AND THERE'S MULTIPLE LAWSUITS AGAINST GMC FOR THIS ISSUE. THIS CAR IS DRIVEN BY MY WIFE MOST OF THE TIME AND SHE HAS MY KIDS WITH HER IN THE CAR. IT'S A LIFE THREATENING ISSUE! I TOOK THE CAR LAST MONTH TO THE DEALERSHIP AND THEY REFUSED TO FIX IT FOR FREE BECAUSE THE CAR WENT OUT OF WARRANTY BY ONLY 2K MILES, AND I COULDN'T TAKE THE CAR TO THE DEALERSHIP WHEN THIS ISSUE STARTED BECAUSE OF THE COVID. BY THE TIME WE COULD VISIT THE DEALERSHIP WE ALREADY DROVE OVER 5K MILES AND THAT PUTS THE CAR OUTSIDE THE WARRANTY LIMIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364793October 17, 2020
STEERING, UNKNOWN OR OTHER
WHILE DRIVING COMING TO OUR DESTINATION STOP, AT BOUT 1000FT LEFT, MY 2014 ACADIA JUST STARTED SHAKING, AND MISFIRING AND LOSING POWER. ON THE STEERING COLUMN, THE NOTIFICATION STATES, TRACTION SYSTEM LIGHT CAME ON, AND CHECK ENGINE LIGHT. WE THEN CAME TO A COMPLETE STOP AND PUT IN PARK, THEN STARTED DRIVING AGAIN AND WENT OFF AFTER 2-3 MINUTES. THEN POWERED OFF AND CHECK ENGINE LIGHT REMAINS, AND OTHERS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364798October 17, 2020
AIR BAGS
DASH LIGHT STATING "SERVICE AIR BAG" COMES ON INTERMITTENTLY. WHILE TRAVELING AND SOMETIMES AT STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364661October 16, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED WHILE DRIVING, THE SHIFT TO PARK FAILED TO MOVE FROM AUXILIARY MODE AND DRAINED THE BATTERY. ADDITIONALLY, THE VEHICLE MOVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN THREE TIMES TO GARLYN SHELTON BUICK GMC (5625 S GENERAL BRUCE DR, TEMPLE, TX 76502, (254) 598-4128) AND DIAGNOSED THAT THE SHIFTER BOOT AND SHIFTER PIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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