GMC Acadia Complaints

5,595 consumer complaints on file.

#11364738October 16, 2020
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
2014 GMC ACADIA WENT ABRUPTLY INTO WHAT THEY CALL LIMP MODE. THE ENGINE LOST POWER, WITH A MASSIVE SHUTTER THROUGHOUT THE VEHICLE, NUMEROUS WARNING LIGHTS ON DASH, SAYING REDUCED POWER, LOW VOLTAGE, TRACTION CONTROL/STABILITY CONTROL AND CHECK ENGINE LIGHT. I HAVE DONE SOME ONLINE RESEARCH AND SEEMS TO BE A BIG ISSUE FOR THE ACADIA! A RECALL TO GENERAL MOTORS IS IN ORDER SO ALL THESE SAFETY ISSUES GET ADDRESSED AS SOON AS POSSIBLE. THERE ARE STORIES THAT THE DEALERS HAVE FIXED THEM BUT A WEEK OR TWO LATER THE ISSUES RETURNED. PLEASE HELP US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364739October 16, 2020
ENGINE
WAS DRIVING MY CAR. GOT OFF I-79 TO GET GAS. GOT BACK IN MY CAR AND IT WOULDN'T START. HAD TO GET A JUMP. IT STARTED. STARTED DRIVING (ABOUT 4 MILES) ALL OF A SUDDEN IT STARTED MAKING A NOISE FROM THE MOTOR. IT NEVER GAVE ME A WARNING, NO NOISE OR ANYTHING BEFORE THIS. IT RAN PERFECTLY. I'M SO DISGUSTED. THEY'RE SAYING ALMOST $5000.00 WITH PARTS AND LABOR WITH A USED MOTOR. THE BEARING SPUN, THE ROLLER ROCKER BROKE OFF TIMING CHAIN, AND SOMETHING ELSE. HMM A USED MOTOR. YOU DO KNOW A USED MOTOR WILL FALL INTO THAT CATEGORY AGAIN!! I TOOK IT TO THE MECHANIC WHERE IT STILL SITS. I UPKEPT THE OIL BEFORE IT WAS DUE. IT HAS 138,706 MILES I NEVER HAD ANY PROBLEMS WITH THIS CAR AT ALL . GM I HOPE YOU DO US RIGHT BECAUSE WE STOOD BY YOU AND TRUSTED YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364333October 14, 2020
UNKNOWN OR OTHER
SINCE I PURCHASED THIS VEHICLE I'VE HAD THE STABILITRAK, PARKING BRAKE, STEERING ASSIST WARNINGS POP UP ALONG WITH LIGHTS FLASHING AND THE CAR REDUCES POWER WHEN THIS HAPPENS. IF YOU RESET THE CODES, ITT STOPS. I'VE TAKEN IT BACK TO THE DEALER TO GET IT FIXED AND THEY DON'T KNOW WHAT'S WRONG WITH IT. I'VE HAD THIS VEHICLE 3 YEARS AND IT'S BEEN NOTHING BUT TROUBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364164October 13, 2020
UNKNOWN OR OTHER
WHEN THE VEHICLE NEEDS TO BE SHIFTED TO "PARK", THE CAR NOTIFIES YOU ON SCREEN "SHIFT TO PARK" AND THEN BECOMES STUCK AND YOU HAVE TO KEEP WIGGLING, TRYING TO GET IT TO ACTUALLY PARK UNTIL THE NOTICE GOES AWAY. IT HAPPENS AT RANDOM AND HAS BEEN GOING ON FOR THE LAST TWO WEEKS. THERE SEEMS TO BE NO RECALL, YET THE 2017 2018 MODELS ARE ALL HAVING THIS SAME ISSUE AND THERE IS NO RECALL YET. THIS IS A HUGE SAFETY ISSUE AND WE ARE NOW BEING RESPONSIBLE FOR THE CHARGES TO HAVE IT BEING FIXED. THIS SHOULD NOT BE MY RESPONSIBILITY AS IT IS HUGELY AWARE TO ALL THE DEALERSHIPS AND THERE ARE COURT CASES BEING FILED BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364071October 13, 2020
ELECTRICAL SYSTEM
BOUGHT THIS VEHICLE USED, WAS FINE AND WAS A GREAT CAR FOR MONTHS UNTIL THE BATTERY WOULD NOT KEEP A CHARGE. TOOK IT TO AUTO ZONE THEY TESTED MY BATTERY AND ALTERNATOR ALL WAS GOOD THEY CHARGED UP MY BATTERY FOR ME. THE BATTERY LASTED TWO DAYS NEXT TIME I WENT TO START IT IT WAS DEAD. WOULD HAVE TO DRIVE IT EVERY DAY TO KEEP A CHARGE ON IT. EVENTUALLY WENT AND BOUGHT A BRAND NEW BATTERY. ONLY AFTER A FEW DAYS THE BATTERY WAS DEAD AGAIN. ON A BRAND NEW BATTERY IT WOULD NEED TO BE DROVE EVERYDAY TO KEEP A CHARGE. IT'S TO THE POINT WHERE I WILL HAVE TO JUMP IT TO DRIVE IT AND THEN IT WONT EVEN KEEP A CHARGE FOR A HOUR. BRAND NEW BATTERY. NOTHING WRONG WITH THE ALTERNATOR. NO LIGHTS , ETC. BEING LEFT ON. NOT SURE WHAT TO DO WITH IT. NEED MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363946October 12, 2020
ELECTRICAL SYSTEM, ENGINE
I JUST PURCHASED THIS CAR THREE MONTHS AGO, THE A/C IS NO LONGER BLOWING COLD AIR. THE AIR BLOWS BUT NOT COLD AND THE HEAT WORKS JUST FINE. FROM WHAT I'VE READ ONLINE, THIS APPEARS TO BE A COMMON ISSUE ON THIS MAKE AND MODEL. PLEASE ADDRESS THIS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363786October 11, 2020
AIR BAGS
WITHIN THE LAST WEEK, MY SERVICE AIR BAG LIGHT CAME ON AND THEN WOULD GO OFF, EITHER WHILE DRIVING OR SITTING. I COULD BE DRIVING DOWN THE ROAD, THE LIGHT WOULD COME ON, STAY ON FOR A MINUTE, GO OFF FOR A MINUTE AND COME BACK ON. IT DID THIS FOR SEVERAL DAYS. NOW THE SERVICE AIR BAG LIGHT STAYS ON ALL OF THE TIME. THE VEHICLE HAS NOT BEEN IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363674October 10, 2020
POWER TRAIN
CAR STATES 'ACTION REQUIRED, SHIFT TO PARK' WHEN SHIFTER IS IN PARK AND CAR IS TURNED OFF, CAUSING ME TO BE STRANDED IN MY CAR. ACCESSORIES STAY ON AND DOORS WILL NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363715October 10, 2020
POWER TRAIN
VEHICLE HAS DEVELOPED THE SHIFT TO PARK ISSUE THAT DOESN'T ALLOW THE SUV TO BE TURNED OFF WHEN ACTUALLY IN PARK. IT'S A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363087October 6, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ENGINE REDUCED POWER. VEHICLE WILL NO LONGER START. I WAS DRIVING AND LOST POWER WHILE DRIVING. I PULLED OVER EVEN THOUGH POWER STEERING WAS NOT WORKING.HAD CAR TOWED TO CONLEY AUTOMOTIVE, WIMBERLEY, TX. DIAGNOSIS FROM CONLEY SAID FAULTY FUSE BOX. THEY SAID IT WAS A TECHNICAL SERVICE BULLETIN PROBLEM. I INPUT MY VIN# ON NHTSA AND FOIND RECALL ON ECM, ELECTRONIC CONTROL MODULE. WHEN I SPOKE WITH THE SERVICE DEPT AT CHUCK NASH CHEVY DEALERSHIP , THEY SAID NO RECALLS WERE NOTED ON MY VEHICLE. I AM EXTREMELY UPSET THAT THIS IN FACT IS THE ISSUE WITH MY CAR. HOW DO I ADD MY VEHICLE TO THE SAFETY RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362989October 6, 2020
AIR BAGS
THE FRONT PASSENGER TIRE BLEW OUT CAUSING ME TO RUN INTO THE DITCH. I WAS THE ONLY PERSON IN THE VEHICLE BUT ALL THE REAR AIRBAGS DEPLOYED IN THE BACK BUT NOT IN THE FRONT. THE FRONT SEATBELTS LOCKED BUT NOT THE BACK....
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11362608October 4, 2020
UNKNOWN OR OTHER
SHIFT TO PARK ISSUE NOT ENGAGING PROPERLY RESULTING IN LIGHTS AND ALARM STAYING ON AND NOT ALLOWING DOORS TO LOCK. OCCURS FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362359October 2, 2020
POWER TRAIN
MY VEHICLE WOULD NOT SHUT OFF AFTER I PUT THE VEHICLE IN PARK. KEPT GETTING MESSAGES THAT SAID "SHIFT TO PARK" WHEN IT WAS ALREADY IN PARK. THE DEALER REPLACED THE SHIFT MECHANISM AND THE WIRING HARNESS AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362372October 2, 2020
POWER TRAIN
WHEN SHUTTING VEHICLE OFF AFTER PLACING IN PARK THE DISPLAY PANEL SHOWS A MESSAGE TELLING DRIVER TO SHIFT TO PARK. THE VEHICLE ENGINE WILL SHUT OFF BUT THE ELECTRICAL SYSTEM WON'T SHUT DOWN UNTIL THE BATTERY PROTECTION TIMER SHUTS EVERYTHING OFF. DOORS DON'T WANT TO LOCK BUT WILL EVENTUALLY AS WELL. THIS OCCURRED PREVIOUSLY WHEN THE VEHICLE WAS ABOUT 18 MONTHS OLD AND THE DEALER MADE A REPAIR CONSISTENT WITH THE MANUFACTURERS TSB THAT WAS ISSUED. THE VEHICLE IS NOW OUT OF WARRANTY AND THE DEALER IS TRYING TO GET GM TO PARTICIPATE IN THE REPAIR BUT IT'S BEEN 3 WEEKS WITH NO ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362374October 2, 2020
SUSPENSION
TOOK CAR IN FOR OIL CHANGE. GOT IT BACK AND FRONT STRUTS WERE STUCK EXTENDED. TOOK BACK NEXT DAY SAID THEY WERE BAD. WE' REPLACED ON 2/02/2018 WITH 72945 MILES WITH GM REPLACEMENT PART NUMBER 22902412. COULD EASILY LOSE CONTROL. HAD TO LOWER TIRE PRESSURES TO GET BACK TO DEALER. REPLACED AGAIN ON 10/1/2020. WHAT KEEPS FROM HAPPENING AGAIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362468October 2, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT UPON PULLING INTO HIS DRIVEWAY AT 10 MPH, THE CVC AXLE DETACHED FROM THE VEHICLE. THE CONTACT RESEARCHED AND DISCOVERED NHTSA CAMPAIGN NUMBER: 17V516000 (POWER TRAIN) WHICH HE LINKED TO THE FAILURE. THE CONTACT CALLED JONES MOTOR COMPANY (545 FLORENCE RD, SAVANNAH, TN 38372) AND HAD THE VEHICLE TOWED TO THAT DEALER. THE CONTACT WAS INFORMED THAT HE HAD TO PAY A DIAGNOSTIC FEE TO DETERMINE THE FAILURE. THE CONTACT DECLINED THE DIAGNOSTIC FEE AND THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V516000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,680. THE VIN WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362199October 1, 2020
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ON THE FREEWAY THE CHECK STABILITY CONTROL WARNING FLASHES AND THE MOTOR GETS REALLY LOUD. CLEANED THE GROUND WIRES AND THE MOTOR IS NO LONGER MAKING THE LOUD NOISE OR JERKING BUT NOT MY SEAT HEATERS NO LONGER WORK AND NOW THE BATTERY LIGHT FLASHES BUT JUST 2 MONTHS AGO I REPLACED THE BATTERY AND ALTERNATOR! ALL OF THIS HAPPENS WHILE DRIVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362211October 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
THE 2017 GMC ACADIA I OWN WILL NOT RECOGNIZE WHEN THE VEHICLE IS IN PARK. IT STATES TO MOVE TO PARK TO SHUT THE VEHICLE OFF WHEN THE VEHICLE IS ALREADY IN PARK. THIS HAPPENS WHEN TRYING TO SHUT OFF THE VEHICLE BUT I AM UNABLE TO BECAUSE OF THE "SHIFT TO PARK" WARNING. I HAVE TO PUSH THE STICK FORWARD AND TURN THE CAR ON AND OFF SEVERAL TIMES FOR THE MESSAGE TO DISAPPEAR. HAD THIS FIXED BY GMC BUT THEY REFUSED TO COVER UNDER POWERTRAIN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361911September 29, 2020
ELECTRICAL SYSTEM
THE ELECTRICAL ISSUES CONTINUED DESPITE HUNDREDS OF DOLLARS CHECKING VARIOUS PROBLEMS. THE FUSE BLOCK WAS REPLACED AND FOR A MONTH THINGS WERE FINE, BUT THE CAR IS STILL EXPERIENCING CONSTANT CHECK ENGINE LIGHT, DIFFICULTY STARTING, DOESN'T STOP RIGHT AWAY WHEN TURNED OFF, RANDOM STALLING, YOU NAME IT. IT FEELS LIKE A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361649September 28, 2020
UNKNOWN OR OTHER
WE HAVE TAKEN THE VEHICLE TO A GMC DEALERSHIP AND THEY CANNOT HELP US. THEY REPAIRED SEVERAL RANDOM PARTS. MINE FIXED THE PROBLEM. THE CAR SEEMS TO STALL IN BETWEEN GEARS. RANDOMLY DRIVING SOWN THE ROAD AND THE CAR WILL STALL AND THEN CATCH. SOMETIMES IT IS TERRIFYING. AND NOW WE ARE EXPERIENCING HOT AIR FLOW IN THE CABIN AND THE BACK AIR WON'T STAY ON CONSISTENTLY. IT SHUTS OFF AND THEN ON. IT'S INCREDIBLY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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