GMC Acadia Complaints

5,595 consumer complaints on file.

#11395133February 8, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS ISSUE HAS HAPPENED TO ME ATLEAST 4 TIMES IN THE LAST 8 MONTHS . I WILL GO TO START MY CAR AND IT WILL SHOW 'NO REMOTE ACCESS ' THEN COMPLETELY SHUT OFF OR DRAIN THE BATTERY . I HA W HAD TO HAVE MY CAR TOWED 3 TIMES AND THEN ONE TIME AFTER 45 MINUTES IT JUST TURNED ON . THIS IS ONLY A 2017 ACDUA ABS I HAVE ONLY HAD IT A YEAR AND A HALF . IT'S HAD LEAKING HEATER FLUID ISSUES AS WELL .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394901February 5, 2021
ENGINE, UNKNOWN OR OTHER
ENGINE LIGHT CAME ON. TURNS OUT TO BE CADILLAC CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394702February 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO JIM CURLEY BUICK GMC OF KEYPORT (400 NJ-35, KEYPORT, NJ 07735) TO HAVE A DIAGNOSTIC TEST PERFORMED. THE TECHNICIAN RETRIEVED FAILURE CODES: P0018 AND P0021 SHOWING THAT THE TIMING CHAIN AND CAMSHAFT ACTUATOR WERE NO LONGER PERFORMING PROPERLY. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT ALSO WANTED TO STATE THAT THE VEHICLE WAS TAKEN TO SAME DEALER SEVERAL TIMES FOR THE ENGINE LIGHT BEING ILLUMINATED HOWEVER, THE DEALER CLEARED THE ENGINE CODES UNDER THE VEHICLE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 44,547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394708February 4, 2021
UNKNOWN OR OTHER
MY 2018 GMC ACADIA WAS BOUGHT USED. IT HAS AN ISSUE WITH THE SHIFTER REGARDING "SHIFT TO PARK". WHEN THE VEHICLE IS PLACED IN PARK THE SENSORS OR COMPUTER DOES NOT RECOGNIZE IT AND YOU HAVE TO SHIFT IN AND OUT OF PARK TO GET IT RECOGNIZED. I CALLED MY LOCAL GMC DEALER IN TENNESSEE AND THEY SAID IT WAS NOT UNDER RECALL AND MY VEHICLE IS NOT UNDER WARRANTY. THEY WANTED 400.00 TO FIX THE PROBLEM OR ISSUE. UPON AN INTERNET SEARCH I LEARNED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. I FEEL AS A CONSUMER THAT GMC SHOULD GENERATE A RECALL ON THIS ISSUE REGARDING "SHIFT TO PARK". THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390272January 27, 2021
UNKNOWN OR OTHER
WITH ONLY 49000 MILES ON MY 2016 GMC ACADIA, MY CHECK ENGINE LIGHT CAME ON, I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY TOLD ME THAT I HAD TO REPLACE MY GAS PEDAL...I HAVE OWNED NUMEROUS OTHER VEHICLES AND NEVER ONCE HAD I HAVE REPLACE MY GAS PEDAL. THIS IS A HUGE SAFETY CONCERN BECAUSE ACCORDING TO THE SERVICE ADVISER IF NOT REPLACED IT MAY CAUSE MY VEHICLE TO ACCELERATE WITHOUT ME PRESSING ON THE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389983January 26, 2021
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
THE SIDE BLIND ZONE ALERT SYSTEM FAILED LAST YEAR AND CAUSED THE CAR TO DIE AND LEAVE ME STRANDED. THE VEHICLE WAS STILL UNDER MANUFACTURERS WARRANTY AND THE DEALERSHIP STATED THAT THE SIDE BLIND ZONE SYSTEM WAS FAULTY AND REPLACED THE MODULE AND SENSORS. A LITTLE OVER A YEAR LATER AND THE SYSTEM IS DOING THE SAME THING. I WILL HAVE TO REPLACE THE MODULE AND SENSORS. THIS SHOULD NOT BE MY PROBLEM, GMC HAS CREATED A FAULTY SENSOR SYSTEM AND NOW CONSUMERS ARE HAVING TO DISH OUT 700 PLUS DOLLARS FOR THE REPAIR. THERE IS A 'BULLETIN' THAT CONVENIENTLY DOES NOT COVER AL VIN NUMBERS MINE INCLUDED! HOW CAN THAT BE POSSIBLE IF IT'S THE SAME FAULTY SYSTEM? I WOULD LIKE THIS REPAIR TO MADE BY THE MANUFACTURER AND THERE SHOULD BE A CLASS ACTION LAWSUIT REGARDING THIS MATTER. THE VEHICLE DIED AS I WAS PULLING INTO A PARKING LOT, THANK GOD! I HAD TO HAVE IT TOWED AND REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389876January 25, 2021
AIR BAGS
THE SIDE CURTAIN AIRBAGS DEPLOYED COMING UP MY DRIVEWAY. THERE WAS NO COLLISION AND MY VEHICLE WAS TRAVELING ONLY 8 MILES PER HOUR. I HAVE ASKED FOR EXPLANATION FROM THE MANUFACTURER ON HOW THE AIRBAGS DEPLOYED IF THEY DID NOT MALFUNCTION. THEY REFUSE TO PROVIDE AN EXPLANATION OR PROOF MY VEHICLE WAS TESTED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11389419January 22, 2021
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE PLACING THE VEHICLE IN PARK, AN ERROR MESSAGE AND WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE MESSAGE SHIFT TO PARK WAS DISPLAYED WHILE ATTEMPTING TO START OR TURN OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO BUICK GMC OF MAHWAH (386 NJ-17, MAHWAH, NJ 07430) WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389194January 21, 2021
AIR BAGS
WE HAD OUR CAR'S BUMPER REPAIRED, SHORTLY PRIOR TO TAKING IT THE BODY SHOP THE "SERVICE AIR BAG" LIGHT CAME ON. THE AUTO BODY SHOP CHECKED AND INDICATED THAT THERE WAS A SAFETY RECALL / CAMPAIGN - 15804A, IT APPLIED TO GMC ACADIA'S MANUFACTURED BETWEEN 2014-2015. THE CAMPAIGN WAS VALID FOR A 6 YEAR PERIOD, 72,000 MILES. THE VEHICLE HAS ABOUT 57,500 MILES AND IS 2015. GMC HAS INDICATED IT'S NOT PART OF THE RECALL. THE PAPERS THE AUTOBODY SHOP SHARED ARE FOR A CAMPAIGN #15804A. FROM WHAT I CAN SEE IT WAS ISSUED ON FEBRAURY 8, 2017.THE DEALER SAYS THE RECALL EXPIRED IN NOVEMBER (YES DURING A PANDEMIC WHEN WE'RE ASKED TO DO OUR BEST TO MINIMIZE EXPOSURE, AND GM CAN'T EVEN LOCATE THE RECALL.. NOT SAFE AT ALL, FROM A LOT OF LENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388886January 19, 2021
AIR BAGS
MY CAR KEEPS POPPING UP THE 'SERVICE AIR BAG' LIGHT. I HAVE HAD IT LOOKED AT SEVERAL TIMES. I WAS TOLD THAT THE CONNECTOR NEEDS TO BE CLEANED. THEY HAVE BEEN CLEANED BUT IT KEEPS COMING ON. I SEE THERE WAS A RECALL FOR CERTAIN MODELS BUT MY CAR DOESN'T HAVE ANY RECALLS CURRENTLY. IT WILL COME ON WHILE SITTING IDLE, DRIVING, PARKER, DOESN'T MATTER. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388693January 18, 2021
ELECTRICAL SYSTEM, POWER TRAIN
THE ISSUE INVOLVED THE CAR FAILING TO RECOGNIZE IT IS IN PARK AND WILL NOT SHUT OFF WHILE ALSO ROLLING. THE ISSUE FIRST CAME UP IN NOVEMBER OF 2018 AND GMC REPLACED THE SHIFTER ASSEMBLY UNDER WARRANTY. IT HAS HAS REAPPEARED AS OF OCTOBER 2020 BUT THERE IS NO RECALL OR OTHER MEANS TO FIX IT AND IT PRESENTS A HAZARD GIVEN THE CAR TRANSPORTS OUR 3 YEAR OLD SON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388214January 14, 2021
POWER TRAIN
PLACE SHIFTER IN "PARK", TURN OFF ENGINE, AND GET "SHIFT TO PARK" MESSAGE ON CONSOLE. WHILE MESSAGE IS DISPLAYED, THE CAR CONSTANTLY BEEPS, WARNS, LIGHTS NOT TURNING OFF. HAVE TO START THE ENGINE BACK UP, AND PLACE THE SHIFTER INTO DRIVE AND THEN BACK TO PARK. SOMETIMES HAVE TO DO THIS 5-10 TIMES IN ORDER FOR THE CAR TO TURN OFF. THIS FIRST HAPPENED AT 11K MILES (UNDER WARRANTY) AND DEALERSHIP FIXED. I AM NOW AT 16K MILES AND IT IS HAPPENING AGAIN (OUT OF WARRANTY THIS TIME).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387395January 10, 2021
EXTERIOR LIGHTING, VISIBILITY/WIPER
HEAD LIGHTS ARE VERY DIM MAKING DRIVING THE VEHICLE AT NIGHT VERY UNSAFE. TOOK VEHICLE TO GMC DEALER, TECH SAID THAT HEAD LIGHTS ARE WITHIN GMC SPECS. TOO INSANE TO DRIVE THIS VEHICLE AT NIGHT AN ACCIDENT OR EVEN DEATH CAN OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387308January 9, 2021
ELECTRICAL SYSTEM
MY GMC WAS ABLE TO GO 45 MINUTES WITHOUT THE KEY FOB I HAVE TO HAVE THE KEY FOB WITH ME TO DRIVE MY CAR AND THAT DIDN'T HAPPEN I WAS ABLE TO DRIVE WITHOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387107January 8, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
CAR SHUT OFF WHILE DRIVING. ALL ELECTRICAL WENT OUT. DOORS ALL LOCKED WHILE INSIDE, KEY STUCK IN IGNITION. STARTED WITH SIDE DETECTION WARNING AND WITHIN A FEW DAYS CAR COMPLETELY SHUT OFF WHILE DRIVING! HUGE SAFETY ISSUE! WILL NOT RESTART AND STILL CAN'T GET KEY OUT OF THE IGNITION. BATTERY IS FULLY CHARGED BUT NO POWER. COMPLETELY DEAD. THERE IS A KNOWN RECALL ON 2014 GMC ACADIAS FOR ELECTRONIC MODULE FAILURE BUT NOT OUR SPECIFIC VEHICLE THOUGH THIS SEEMS TO BE THE EXACT CAUSE OF OUR PROBLEMS. GMC SAID THEY COULD NOT HELP?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387128January 8, 2021
AIR BAGS, POWER TRAIN
SERVICE AIR BAG LIGHT AND MSG IS DISPLAYING. WHEN DRIVING THE CAR SOMETIMES SHIFTS HARD. TRANSMISSION FLUID HAS BEEN CHECKED EVERYTHING SEEMS TO BE OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386909January 7, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN THE VEHICLE IS SHIFTED INTO PARK TO TURN OFF THE ENGINE THE SENSOR SHOWS IT IS NOT IN PARK AND WILL NOT LET YOU TURN THE ENGINE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386658January 5, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE ISSUE STARTED WITH MY BACK HATCH OPENING ON ITS OWN AT RANDOM TIMES. FOUND OUT THIS WAS CAUSED BY WATER ENTERING THE LIFT SWITCH. THAT PROBLEM LEAD TO THE BATTERY EVENTUALLY GOING BAD AND THEN THE HEADLIGHTS BEING BLOWN DUE THE BAD BATTERY. NOT SURE HOW WATER GOT IN THE BACK HATCH RUINING THE SENSOR BUT THIS IS COSTING ME ABOUT $1000 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386382January 4, 2021
UNKNOWN OR OTHER
ON DECEMBER 29, 2020, I WAS GOING TO VISIT A FRIEND ABOUT 5:30PM. THEY HAVE A DRIVEWAY THAT IS A DOWNWARD SLOPE. I PUT MY CAR (2017 GMC ACADIA DENALI) IN PARK AND TURNED IT OFF. I STEPPED OUT AND LOCKED THE DOORS. I WAS TALKING TO MY FRIEND'S HUSBAND FOR A COUPLE MINUTES, ASKING IF SHE WAS HOME AND IF MY CAR WAS OKAY WHERE IT WAS PARKED. I WANTED TO MAKE SURE HE WAS NOT LEAVING AND WAS BLOCKED IN. I THEN STARTED WALKING TO THE HOUSE. I WAS GOING TO WALK IN THE GRASS AND JUST GO TO THE FRONT DOOR, BUT SINCE IT STARTED TO SNOW, I WALKED DOWN THE DRIVEWAY. MY VEHICLE THEN STARTED ROLLING DOWN THE DRIVEWAY AND KNOCKED ME OVER. IT PROCEEDED TO DRIVE OVER ME. I KNOW I FELL ON MY STOMACH, AS MY HANDS AND KNEES ARE PRETTY BRUISED AND SCRAPED UP. AS THE VEHICLE PROCEEDED TO KEEP GOING, I WAS PUSHED ON MY BACK WITH THE TIRE RESTING ON MY RIGHT HIP. THE GENTLEMAN RAN UP AND TRIED TO PUSH THE VEHICLE OFF OF ME, BUT COULD NOT PUSH IT UP HILL. LUCKILY THE KEYS AND MY PHONE FELL OUT OF MY POCKET AND HE WAS ABLE TO START THE VEHICLE AND DRIVE IT OFF OF ME. I KNOW AT SOME POINT I DID HIT MY HEAD, BECAUSE THE BACK IS REALLY TENDER TODAY. I DID GO TO URGENT CARE TO GET X-RAYS BECAUSE I DO NOT WANT TO GO TO THE HOSPITAL WITH ALL THE COVID CASES HERE IN ST JOSEPH COUNTY. THEY DID SCRUB ALL THE ROCKS AND DIRT OUT OF MY BACK AND HIP AND CLEANED UP MY KNEES. MY EX RAYS CAME BACK WITH NO BROKEN BONES AND I DID NOT HAVE BLOOD IN MY URINE, BUT THEY STILL RECOMMENDED THAT I GO TO THE EMERGENCY ROOM. I AM NOT ABLE TO WALK VERY WELL AND MY HIP IS VERY SWOLLEN. I CONTACTED THE DEALERSHIP BECAUSE MY CAR WAS JUST IN THE SHOP BECAUSE THE SHIFT TO PARK LIGHT KEPT COMING ON IN OCTOBER AND I HAVE MY REPAIR ORDER THAT SAYS THE PROBLEM WAS FIXED ON OCTOBER 22, 2020, WHICH OBVIOUSLY IT WAS NOT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11386282January 3, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY 2017 GMC ACADIA SHUT OFF LOST ALL POWER FOR A COUPLE MINS AT A BUSY INTERSECTION IN SEPTEMBER 2020. ALL POWER RESTORE AFTER SEVERAL MINUTES AND ATTEMPTS TO RESTART. I TOOK IN TO THE DEALERSHIP HOWEVER THEY COULD NOT DUPLICATE. NOW ON THE 28TH OF DECEMBER 2020, THE VEHICLE LOST ALL POWER AGAIN AT THE SAME BUSY INTERSECTION! NO POWER AT ALL! COULD NOT EVEN TURN MY HAZARD LIGHTS ON TO WARN TRAFFIC THAT WAS COMING UP BEHIND ME ON THE HIGHWAY! THE VEHICLE REMAINED LIKE THIS FOR 10-15 MINUTES! COULDN'T EVEN HAVE ANYONE PUSH IT OFF THE ROAD BECAUSE WE COULDN'T SHIFT IT TO NEUTRAL EITHER. I TOOK IT BACK TO THE DEALERSHIP AS GM ADVISED AND THEY STILL COULD NOT DUPLICATE. THE DEALERSHIP TRIED BUT CANNOT MAKE SENSE OF WHY THIS KEEPS OCCURRING RANDOMLY. I HAD MY SMALL CHILDREN IN THE CAR THIS TIME AND WE ARE LUCKY WE DID NOT GET REAR ENDED! I FEAR THAT MY FAMILY IS NOT SAFE IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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