Ford Escape Service Bulletins
377 manufacturer communications on file.
- March 6, 2024•Document ID: 10251952Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52335
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryFor 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
Associated Products (60)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer+ 40 moreAssociated Documents - March 6, 2024•Document ID: 10251928Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- SSM 51553
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummarySome 2020-2021 Escape vehicles may exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly. Ford has been provided feedback from fleet customers of this condition on some vehicles with high usage profiles. The door assembly replacement is the appropriate repair for this condition. Refer to the parts catalog and Workshop Manual (WSM), Section 501-03 as required to complete the repair. For claiming, use casual part 7820124 and the applicable labor operations of Section 12 and 13 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - March 4, 2024•Document ID: 10251947Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SSM 52328
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummarySome 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.
Associated Products (10)Associated Documents - March 1, 2024•Document ID: 10251934Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52314
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryDuring service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
Associated Products (67)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford E-450+ 47 moreAssociated Documents - February 29, 2024•Document ID: 10250852Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52307
- Date Added:
- March 5, 2024
- Manufacturer:
- FORD
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (30)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Ecosport+ 10 moreAssociated Documents - February 27, 2024•Document ID: 10250849Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52298
- Date Added:
- March 5, 2024
- Manufacturer:
- FORD
SummarySome 2023 Escape vehicles built on or before 10-Jul-2023 and equipped with a 12 inch instrument panel cluster (IPC) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (clockwise) around the roundabout. This is incorrect and opposite to what is displayed in the center display screen. The direction of travel should be to the right (counterclockwise) around the roundabout/traffic circle. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in April 2024. Replacement/reprogramming of the IPC will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - February 22, 2024•Document ID: 10251241Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- 23B56
- Date Added:
- March 5, 2024
- Manufacturer:
- FORD
SummaryAdvance Notice - Customer Satisfaction Program 23B56 Certain 2020 - 2023 Model Year Escape Vehicles - Front Door Check-Arm Reinforcement Broken Spot Welds
Associated Products (3)Associated Documents - February 19, 2024•Document ID: 10251488Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- OTAPU0102SVDFXEs
- Date Added:
- March 7, 2024
- Manufacturer:
- FORD
SummarySoftware Update 24-PU0102-SVD-FX for 2024 MY Escape vehicles is now available. Quality Improvements include: - Improved OTA deployment
Associated Products (1)Associated Documents - February 16, 2024•Document ID: 10250526Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT
- Mfr Comm. #:
- SSM 52269
- Date Added:
- February 23, 2024
- Manufacturer:
- FORD
Summary2022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
Associated Products (16)2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Lincoln Aviator2024 Lincoln Navigator2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln NavigatorAssociated Documents - February 12, 2024•Document ID: 10250308Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 52246
- Date Added:
- February 14, 2024
- Manufacturer:
- FORD
SummarySome 2023 Escape vehicles may exhibit a Front Camera Fault and/or Pre-Collision Assist Fault message displayed in the instrumental panel cluster (IPC) with diagnostic trouble codes (DTCs) C1001:78 and U2107:68 stored in the image processing module-A (IPMA) when the vehicle is driven on uneven roads. This may be due to the software installed in the IPMA. To correct this condition, reprogram the IPMA using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool and perform the appropriate IPMA alignment procedure. Perform a self test and clear DTC codes. For claiming, use causal part 14G647 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - February 8, 2024•Document ID: 10251489Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- OTAPU0630RGTPLOE
- Date Added:
- March 7, 2024
- Manufacturer:
- FORD
SummarySoftware Update 23-PU0630-RGT-PLO for 2023 MY Escape vehicles is now available. Quality Improvements include: - Liftgate opens fully open with exterior button press
Associated Products (1)Associated Documents - February 7, 2024•Document ID: 10251482Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- OTAPU1022SPBPUP
- Date Added:
- March 7, 2024
- Manufacturer:
- FORD
SummarySoftware Update 24-PU0122--SPB-PUP for 2023 MY Escape Gas vehicles is now available. Quality Improvements include: - Reduced no start events. - Quicker brake release when customer shifts to R - Remembers Auto Vehicle Hold status thru key cycle - Warning lamp for park brake stuck event. - Message when shift to neutral occurs with driver off brakes. - Will no longer set erroneous "Service Park Brake Limited Function" during initialization.
Associated Products (1)Associated Documents - February 5, 2024•Document ID: 10251457Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 23-2428
- Date Added:
- March 7, 2024
- Manufacturer:
- LINCOLN
SummarySome 2023 Escape/Corsair vehicles built on or before 07-Sep-2023 may exhibit an intermittent no crank/no start condition with various lost communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct this condition, follow the Service Procedure to reprogram various modules starting with the PCM.
Associated Products (2)Associated Documents - January 30, 2024•Document ID: 10249778Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52219
- Date Added:
- February 6, 2024
- Manufacturer:
- FORD
SummarySome 2023-2024 Escape vehicles built on or before 11-Jan-2024 equipped with 1.5L engines may exhibit an Engine Coolant Over-Temperature Warning message displayed in the IPC and an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1285 and/or P1299 stored in the powertrain control module (PCM) during hard acceleration or under high load conditions. This may be due to machining chips trapped in the cylinder head causing a potential blockage in the coolant passage near the cylinder head temperature (CHT2) port. To diagnose this condition, start the vehicle and idle for 15 minutes. Perform a road test at a temperature above -20°C (-4°F) and apply wide-open throttle (WOT) hard accelerations in rapid succession. If the concern can not be replicated, drain and refill the coolant system. If the concern can be replicated, drain the coolant system. Disconnect the charge air cooler inlet and outlet hose, overflow hose, upper and lower hose of the radiator and position these components aside. Disconnect the inlet and outlet coolant hoses of the heater core and position these compone
Associated Products (2)Associated Documents - January 25, 2024•Document ID: 10249788Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 24-2023
- Date Added:
- February 6, 2024
- Manufacturer:
- FORD
SummarySome 2023 Escape vehicles equipped with a head up display (HUD) built on or before 16-Oct-2023 may exhibit a condition where the speed limit sign indicator is not displayed in the HUD. This may be due to the software installed in the HUD module.
Associated Products (1)Associated Documents - January 22, 2024•Document ID: 10249821Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTASU6 P1 Escape
- Date Added:
- February 7, 2024
- Manufacturer:
- FORD
SummarySoftware Update SU6 P1 for 2023 MY Escape vehicles is now available. Quality Improvements include: - Removal of BlueCruise map expiration - Allow Vehicle entry during OTA. - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. -Addresses SYNC reboot issue may occur after 2 hours of continuous use.
Associated Products (1)Associated Documents - January 19, 2024•Document ID: 10249489Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; UNKNOWN OR OTHER
- Mfr Comm. #:
- 22N15
- Date Added:
- February 1, 2024
- Manufacturer:
- FORD
SummaryCertain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Addinf owner letters. First part submitted 01/02/24
Associated Products (8)Associated Documents - January 17, 2024•Document ID: 10249790Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- SANVol 2 Issue 1
- Date Added:
- February 6, 2024
- Manufacturer:
- FORD
SummaryThe Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information.
Associated Products (15)Associated Documents - January 17, 2024•Document ID: 10249759Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- TSB 24-2014
- Date Added:
- February 6, 2024
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 23-2275 to add Step 3 to the Service Procedure, add P0402 and remove the production fix date. Some 2023 Escape/Corsair vehicles equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) This may be due to the software in the powertrain control module (PCM).
Associated Products (2)Associated Documents - January 15, 2024•Document ID: 10248999Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SSM 52179
- Date Added:
- January 18, 2024
- Manufacturer:
- FORD
SummarySome 2023 Escape/Corsair vehicles built on or before 07-Sep-2023 may exhibit an intermittent no crank/no start condition with various lost communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). This may be due to the software in the ABS module. To restart the vehicle, allow the vehicle to be powered off for more than 10 minutes and attempt a restart. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in February 2024. Replacement or reprogramming of the ABS module will not resolve this condition. Monitor OASIS for additional information
Associated Products (2)Associated Documents