Ford Escape Service Bulletins
377 manufacturer communications on file.
- June 19, 2024•Document ID: 11003130Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ENGINE
- Mfr Comm. #:
- SSM 52630
- Date Added:
- July 3, 2024
- Manufacturer:
- LINCOLN
SummarySome 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If all spark plugs are found to be free of damage, replacement of the spark plugs is not necessary. Refer to the Workshop Manual and perform normal diagnostics. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (6)Associated Documents - June 7, 2024•Document ID: 11001583Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 24-2185
- Date Added:
- June 12, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 23-2335 to update the TSB title, vehicles affected and parts list. Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L full hybrid electric vehicle (FHEV) powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events. This may be due to contamination of the rear drive unit (RDU) fluid through the RDU vent hose. To correct the condition, follow the Service Procedure to replace the RDU vent hose.
Associated Products (7)Associated Documents - June 6, 2024•Document ID: 11001646Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 24-2182
- Date Added:
- June 13, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
Associated Products (34)2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit+ 14 moreAssociated Documents - June 3, 2024•Document ID: 11000741Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 24-2139
- Date Added:
- June 3, 2024
- Manufacturer:
- LINCOLN
SummarySome 2020-2024 Escape and Corsair Vehicle equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event. This may be due to the front half shaft sticking to the wheel bearing surface. To correct this condition, perform the Service Procedure below to lubricate the halfshaft and wheel bearing hub assembly mating surface.
Associated Products (8)Associated Documents - May 30, 2024•Document ID: 11001112Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52574
- Date Added:
- June 6, 2024
- Manufacturer:
- FORD
SummarySome vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
Associated Products (29)2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco+ 9 moreAssociated Documents - May 20, 2024•Document ID: 11001142Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- 23B56
- Date Added:
- June 6, 2024
- Manufacturer:
- FORD
SummaryCertain 2020 - 2023 Model Year Escape Vehicles - Inspect Front Door Check-Arm Reinforcement Spot Welds
Associated Products (3)Associated Documents - May 16, 2024•Document ID: 11000295Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52543
- Date Added:
- May 23, 2024
- Manufacturer:
- FORD
SummarySome 2021-2024 F-150-3.5L FHEV, 2020-2024 Explorer 3.3L FHEV, 2020-2024 Escape 2.5L FHEV, and 2022-2024 Maverick 2.5L FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repair per cell 5 of the Wiring Diagram, then apply Motorcraft® XG-12 Electrical Grease to the female/vehicle side of the harness. This inspection of ECT3 and ECT4 sensors should be completed prior to starting the appropriate pinpoint test in Section 303-03 of the Workshop Manual (WSM). If DTCs P237F and/or P2C23 do not return, no further action is necessary and the replacement of the entire exhaust heat exchanger assembly is not required. If P237F and/or P2C23 returns, follow the pinpoint test in Section 303-03 of the WSM for further diagnostics.
Associated Products (15)Associated Documents - May 10, 2024•Document ID: 11000189Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52523
- Date Added:
- May 17, 2024
- Manufacturer:
- LINCOLN
SummarySome 2023 Escape/Corsair vehicles equipped with 1.5L/2.0L engines may exhibit a harsh engagement after auto start/stop feature restarts the engine. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and a software solution for this condition is expected by the 2nd quarter of 2024. Monitor OASIS for additional information and schedule a service appointments for customers once the repair becomes available.
Associated Products (2)Associated Documents - May 7, 2024•Document ID: 11000187Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52515
- Date Added:
- May 17, 2024
- Manufacturer:
- FORD
SummarySome 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the 4th quarter of 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (8)Associated Documents - May 3, 2024•Document ID: 11001154Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 24U06
- Date Added:
- June 6, 2024
- Manufacturer:
- FORD
SummaryCertain 2024 Model Year Bronco Sport, Escape, and Explorer - Keyless Entry Remote Control Replacement
Associated Products (3)Associated Documents - May 2, 2024•Document ID: 11000180Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SSM 52501
- Date Added:
- May 17, 2024
- Manufacturer:
- FORD
SummarySome 2023-2024 Escape vehicles equipped with a 1.5L engine may require a cylinder head replacement as directed by other service bulletins. It is not necessary to discard the 17 valve cover bolts during disassembly; these bolts can be reused up to 3 times. The Workshop Manual (WSM), Section 303-01A, is scheduled to be updated by the end of June 2024.
Associated Products (2)Associated Documents - April 30, 2024•Document ID: 10254303Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTAPU0630SX2CLS
- Date Added:
- May 6, 2024
- Manufacturer:
- FORD
SummarySoftware Update 23-PU0630-SX2-CLS for 2023 MY Escape vehicles is now available. Quality Improvements include: - SYNC screen will update after changing to next track from USB device. - Improves minor occurrence of gauge flicker once in ignition "off". - Enlarges graphic for "keep hands on steering wheel" message - Robustness fixes for error handling, menu browsing, navigation and audio repeaters.
Associated Products (1)Associated Documents - April 24, 2024•Document ID: 10254138Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 52476
- Date Added:
- May 3, 2024
- Manufacturer:
- FORD
SummaryAll accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
Associated Products (41)2024 Ford Edge2024 Ford Explorer2024 Ford F-1502024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford E-4502022 Ford Ecosport2022 Ford Edge+ 21 moreAssociated Documents - April 5, 2024•Document ID: 10253555Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52419
- Date Added:
- April 24, 2024
- Manufacturer:
- LINCOLN
SummarySome 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (6)Associated Documents - April 4, 2024•Document ID: 10254322Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTAPU0227VIRBSEs
- Date Added:
- May 6, 2024
- Manufacturer:
- FORD
SummaryQuality improvements include: Numerous minor quality fixes in ECG RC9 which are not customer facing.
Associated Products (2)Associated Documents - April 3, 2024•Document ID: 10253552Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52410
- Date Added:
- April 24, 2024
- Manufacturer:
- FORD
SummaryVarious vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
Associated Products (55)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit Connect2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-150+ 35 moreAssociated Documents - April 1, 2024•Document ID: 10252410Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 22N15
- Date Added:
- April 2, 2024
- Manufacturer:
- FORD
SummaryCustomer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24
Associated Products (15)Associated Documents - March 19, 2024•Document ID: 10252632Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52369
- Date Added:
- April 4, 2024
- Manufacturer:
- FORD
Summary2024 Escape/Bronco Sport vehicles equipped with 1.5L engines should not be taken out of transport mode before customer delivery to reduce the risk of various driving performance concerns such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to carbon fouled spark plugs from repeated engine ignition starts without driving the vehicle to normal operation temperatures 179ðF-206ðF (82ðC-97ðC) during cold weather. Make sure that the vehicles in stock are in transport mode before customer delivery. Refer to the Workshop Manual (WSM), Section 419-10 Malfunction Electronic Modules > General Procedures.
Associated Products (2)Associated Documents - March 19, 2024•Document ID: 10252631Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- SSM 52368
- Date Added:
- April 4, 2024
- Manufacturer:
- FORD
Summary2024 Escape and Bronco Sport vehicles equipped with 1.5L engines should add local fuel once the vehicle arrives at the dealership to reduce the risk of various engine performance concerns such as: rough operation, idle quality, engine misfires, lack or loss of engine power. These conditions may occur due to different fuel specifications between the manufacturing plant and the final market. Make sure that the vehicles in stock have local fuel added.
Associated Products (2)Associated Documents - March 8, 2024•Document ID: 10251956Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 52345
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummarySome 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (19)2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln NavigatorAssociated Documents