Ford Escape Service Bulletins
377 manufacturer communications on file.
- August 30, 2023•Document ID: 10241546Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB 23-2275
- Date Added:
- September 1, 2023
- Manufacturer:
- FORD
SummarySome 2023 Escape/Corsair vehicles built on or before 25-May-2023 equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300 and/or P0316. This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.
Associated Products (2)Associated Documents - August 30, 2023•Document ID: 10241545Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 23-2274
- Date Added:
- September 1, 2023
- Manufacturer:
- FORD
SummarySome 2022-2023 Bronco Sport/Escape vehicles equipped with a 1.5L engine and 2022-2023 Corsair vehicles equipped with a 2.5L engine, built on 01-Sep-2022 and through 06-Apr-2023, may exhibit a low coolant level with engine oil in the coolant and/or coolant in the engine oil. This may be caused by an internal oil cooler leak. To correct this condition, follow the Service Procedure to test and replace the oil cooler.
Associated Products (6)Associated Documents - August 21, 2023•Document ID: 10241599Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 51876
- Date Added:
- September 2, 2023
- Manufacturer:
- FORD
SummarySome 2023 Escape vehicles may exhibit various warning messages displayed in FordPass such as: check fuel cap, glow plug pre-heater fault, exhaust system fault, change air filter soon, air suspension fault, clean the exhaust filter, check fuel inlet, engine temperature high, anti-theft system/key fault, collision assist unavailable or instrumental panel cluster (IPC) and Fordpass displayed a high voltage battery charge of 50% after a full charge. Inform customers that engineering is currently working on a solution for this condition and it will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected by the end of October 2023. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity. Monitor OASIS for additional information.
Associated Products (1)Associated Documents - August 21, 2023•Document ID: 10241597Service Bulletin/Repair InstructionsEQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- SSM 51874
- Date Added:
- September 2, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Bronco Sport and 2020-2023 Escape vehicles may exhibit a rattle or flapping noise coming from the rear air extractors while driving. This may be due to the normal operation of the rear air extractors. To determine if this is a normal condition, perform a road test at 40 mph (65 km/h) or above. Inspect if the noise is coming from the rear extractors. During the road test alternate air conditioning (A/C) between fresh mode and air re-circulation mode. If the noise is eliminated when the A/C is in fresh mode, this is considered a normal characteristic of the vehicle and no repairs should be performed.
Associated Products (6)Associated Documents - August 16, 2023•Document ID: 10241542Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
- Mfr Comm. #:
- TSB 23-2259
- Date Added:
- September 1, 2023
- Manufacturer:
- FORD
SummarySome 2020-2022 Escape built and 2021-2023 Bronco Sport vehicles, built on or before 28-Sep-2022, equipped with a 1.5L Ecoboost engine and a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0420 stored in the powertrain control module (PCM). This may be due to the catalytic converter. To correct this condition, follow the Service Procedure to replace the catalytic converter.
Associated Products (5)Associated Documents - August 14, 2023•Document ID: 10241549Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SSM 51856
- Date Added:
- September 2, 2023
- Manufacturer:
- FORD
SummarySome 2023 Escape vehicles equipped with a 12 inch instrument panel cluster (IPC) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (or clockwise) around the roundabout. This is incorrect and opposite to what is displayed in the center display screen. The direction of travel should be to the right (or counter clockwise) around the roundabout. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in October 2023. Replacement/reprogramming of the IPC will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - August 2, 2023•Document ID: 10241627Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51838
- Date Added:
- September 4, 2023
- Manufacturer:
- LINCOLN
SummaryIn various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
Associated Products (44)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition+ 24 moreAssociated Documents - August 1, 2023•Document ID: 10240577Service Bulletin/Repair InstructionsPOWER TRAIN; UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SSM 51823
- Date Added:
- August 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part.
Associated Products (17)2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Maverick2023 Lincoln Corsair2023 Lincoln Nautilus2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Maverick2022 Lincoln Corsair2022 Lincoln Nautilus2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Lincoln Corsair2021 Lincoln NautilusAssociated Documents - July 24, 2023•Document ID: 10239630Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 51812
- Date Added:
- July 25, 2023
- Manufacturer:
- FORD
SummarySome 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles built on or before 23-Mar-2022 may exhibit a hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine start-up with U3000 diagnostic trouble codes (DTCs) stored in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using FDRS tool. If the U3000 DTC returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (7)Associated Documents - July 19, 2023•Document ID: 10239623Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- SSM 51799
- Date Added:
- July 25, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with the 1.5L engine may exhibit a lugging vibration and/or boom noise while driving in gears 5-8 at approximately 1500 engine revolutions per minute (RPM). This may be felt more when the engine is under a light to moderate load. A vibration and/or boom noise could be generated from the firing frequency of the 3 cylinders or when cylinder deactivation occurs and the engine is running on 2 cylinders. This condition is more noticeable when the vehicle is driven in ECO mode. This mode was designed to deliver maximum fuel efficiency and increase the driving range.
Associated Products (6)Associated Documents - July 12, 2023•Document ID: 10239477Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51783
- Date Added:
- July 18, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in August 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.
Associated Products (13)Associated Documents - July 7, 2023•Document ID: 10239099Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
- Mfr Comm. #:
- SSM 51778
- Date Added:
- July 20, 2023
- Manufacturer:
- FORD
SummarySome 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang Mach-E built on/before 29-Mar-2021, 2021 Expedition built on/before 05-Aug-2021, 2021 Explorer built on/before 27-Sep-2021 and 2020-2022 Edge may exhibit a concern of the audio system does not power on, no sound from audio speakers, chimes default to coming through the instrument cluster, no communication with audio control module (ACM) or digital signal processor (DSP) module, and/or diagnostic trouble code (DTC) U0184, U0237 and/or U0238. To correct the condition, perform a hard reset of the DSP by disconnecting the 12-volt battery. Reprogram the DSP module using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18B849 and any applicable labor operations in Section 10 of the Service Labor Time Standards Manual.
Associated Products (7)Associated Documents - July 3, 2023•Document ID: 10238461Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 51762
- Date Added:
- July 3, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.
Associated Products (17)2023 Ford Bronco2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford F-1502022 Ford Transit2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford F-1502021 Lincoln NautilusAssociated Documents - June 16, 2023•Document ID: 10237977Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51725
- Date Added:
- June 21, 2023
- Manufacturer:
- LINCOLN
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (29)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Escape+ 9 moreAssociated Documents - June 12, 2023•Document ID: 10237796Service Bulletin/Repair InstructionsSTRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- SSM 51702
- Date Added:
- June 13, 2023
- Manufacturer:
- FORD
SummarySome 2023 Escape vehicles built on or before 6-May-2023 may exhibit a condition where the power liftgate does not close when using the power liftgate control switches. The vehicle may exhibit diagnostic trouble codes B1454 and/or B1455. Prior to following Workshop Manual (WSM) diagnostic procedures, remove the liftgate left/right/center upper trim panels. Refer to WSM, Section 501-05 Interior Trim and Ornamentation > Removal and Installation. Disconnect C4173 and C4172 and verify the resistance of the anti-pinch switches. Refer to the Wiring Diagram, cell 109. If the resistance is below 5.58K ohms, replace the affected switch(s). If both anti-pinch switches measure above specification, perform a power liftgate initialization and re-evaluate the concern. Refer to WSM, Section 501-03 Body Closures > General Procedures.
Associated Products (1)Associated Documents - June 8, 2023•Document ID: 10240743Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SAN-Vol1 I1
- Date Added:
- August 16, 2023
- Manufacturer:
- FORD
SummaryThe Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
Associated Products (54)2024 Ford E-4502024 Ford Explorer2024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford E-4502023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Ford Transit Connect2022 Ford Bronco2022 Ford Bronco Sport+ 34 moreAssociated Documents - May 23, 2023•Document ID: 10237335Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51656
- Date Added:
- June 5, 2023
- Manufacturer:
- LINCOLN
SummarySome 2022-2023 F-150/Bronco/Expedition/Navigator/Escape/Corsair/Bronco Sport/Edge/Mustang vehicles built on 04-Sep-2022 and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue. If this DTC is present, verify the battery condition, then perform pin point test (PPT) KC of the Work Shop Manual (WSM), Section 310-01. If PPT KC leads to component replacement, start with replacing the PCM and then evaluate the vehicle. If the DTC returns, follow WSM, Section 310-01 PPT KC direction to address the issue.
Associated Products (14)Associated Documents - May 22, 2023•Document ID: 10236590Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51653
- Date Added:
- May 31, 2023
- Manufacturer:
- FORD
Summary2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the Technician to verify the low voltage connections, when no actual fault is present. The technician will need to delete the WiFi connection from the xRC-3365 so it will not automatically reconnect and adjust the date. Next go to Settings>Shop Information>Date/Time Settings and change the date prior to May 1, 2023 and stay off the internet so it will not auto correct itself. Press and hold the power button until the tool turns off. Then turn the xRC-3365 back on and attempt the rescue charge.
Associated Products (11)Associated Documents - May 19, 2023•Document ID: 10236579Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- TSB 23-2156
- Date Added:
- May 31, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the exterior.
Associated Products (11)Associated Documents - May 10, 2023•Document ID: 10236335Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 51622
- Date Added:
- May 16, 2023
- Manufacturer:
- FORD
Summary2022-2023 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2023 Expedition/Navigator vehicles built on or after 08-Jun-2022 and 2022 Escape/Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
Associated Products (10)Associated Documents