Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10368849November 29, 2010
ENGINE AND ENGINE COOLING
WHILE DRIVING IN NJ, THE MANIFOLD BLEW AND MADE THE VEHICLE INOPERATIVE. LUCKILY, MY MECHANIC CAME AND TOWED THE CAR TO HIS GARAGE. THE MECHANIC PERFORMED A PRESSURE TEST AND DETERMINED THAT THE 'PLASTIC MANIFOLD' HAD BLOWN. THE ORIGIN OF THE FLUID LEAK WAS BEHIND THE ALTERNATOR. THEN WE DID SOME RESEARCH AND FOUND OUT THAT THIS WAS A PROBLEM BACK IN 2004-5. I NEVER KNEW, NOR WAS I NOTIFIED ABOUT THIS PROBLEM. I AM THE ORIGINAL OWNER OF THE CAR. THE CAR WAS JUST INTO THE FORD DEALERSHIP TO DIAGNOSE A "CHECK ENGINE" LIGHT ON, NO DISCUSSION WAS MADE ABOUT THIS MANIFOLD PROBLEM ... THEY EVEN CHECKED FOR ANY PREVIOUS TECHNICAL BULLETINS. SO, NOW WHAT HAPPENS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366799November 19, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2003 FORD CROWN VICTORIA LIGHTING CONTROL MODULE FAILS WITHOUT WARNING AND CAUSES HEADLIGHTS TO GO OUT. COST TO REPAIR SEEMS TO BE $500. FOR THE MODULE AND $200-300 FOR INSTALLATION. AFTER RESEARCHING THE INTERNET FOR A REASON, IT SEEMS TO BE A VERY COMMON PROBLEM FOR THIS MODULE TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366425November 16, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA THAT IS EQUIPPED WITH A POLICE INTERCEPTOR. WHILE DRIVING APPROXIMATELY 2-3 MPH THE BRAKES FAILED. SHE APPLIED PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE BUT IT DID NOT STOP. WHEN THE VEHICLE DID STOP IN THE MIDDLE OF THE STREET IT HAD TO BE PUSHED ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED HER OF RECALL 98I001000, SERVICE BRAKES, HYDRAULIC FOUNDATION, HOSES, LINES/PIPING, AND FITTINGS. SHE CALLED THE MANUFACTURER AND THE DEALER WHO ADVISED HER THAT HER VEHICLE WAS NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DRIVABLE. THE PRE-OWNED VEHICLE WAS PURCHASED IN JANUARY 2005. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365830November 15, 2010
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
2004 FORD CROWN VICTORIA INTAKE MANIFOLD CRACKED, CAUSING COOLANT LOST AND SMOKING ENGINE. VEHICLE EMERGENCY STOPPED AND TOWED. CONSUMER FACING EXPENSIVE REPAIR COSTS . *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10364146November 5, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CLUNKING AND GRINDING NOISE COMING FROM THE REAR AXLE AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE REAR PASSENGER SIDE WHEEL BEARINGS AND AXLE SHAFT. THE FAILURE OCCURRED SIX MONTHS AFTER THE REPAIR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR). THE VIN WAS NOT INCLUDED IN THE RECALL DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364094November 4, 2010
SUSPENSION:FRONT
I OWN A 1997 CROWN VICTORY , WITH 98015 MILES, AND WITHIN 6 MO. OF EACH EVENT I HAVE HAD 3 LOWER BALL JOINTS TO FALLING OUT. PLEASE TELL ME IF FORD DOING ANYTHING TO KEEP PEOPLE DRIVING 1997 FORD CROWN VICTORY SAFE? THIS IS VERY DANGEROUS FOR THE PERSON THAT IS DRIVING AND THE ON COMING PERSON, WHICH COULD BE FORD MOTOR COMPANY CEO, OR WORST HIS WIFE, OR MY WIFE !!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363775November 2, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
SPORADICALLY THE HEADLIGHTS GO OFF FOR NO REASON. SOMETIMES TURNING LIGHT SWITCH OFF AND THEN ON AGAIN WILL TURN THEM BACK ON, SOMETIMES NOT. SOMETIMES WAITING A FEW MINUTES AND TURNING THEM BACK ON WORKS, SOMETIMES NOT. SOMETIMES LIGHTS JUST COME BACK ON THEIR OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363788November 2, 2010
EXTERIOR LIGHTING
I OWN A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR, OVER THE LAST SEVERAL MONTHS THE HEADLIGHTS WILL SHUT OFF RANDOMLY. FROM RESEARCHING ONLINE IT SEEMS THIS IS A VERY WIDESPREAD/WELL KNOWN PROBLEM. WHY HASN'T THERE BEEN A RECALL ON THE DEFECTIVE PART? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362693October 27, 2010
ENGINE AND ENGINE COOLING:ENGINE
2001 FORD CROWN VICTORIA ON A STEEP HILL BLEW OUT THE #1 SPARK PLUG FROM IT'S CYLINDER. THE EJECTED SPARK PLUG HAD BEEN INSTALLED MORE THAN A YEAR PRIOR, WITH NO PREVIOUS PROBLEMS. THE VEHICLE WAS NO LONGER DRIVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361132October 19, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRIVING ON EXPRESSWAY AND ALL OF A SUDDEN HEADLIGHTS FAIL! OUT ON A DARK, DARK ROAD IN THE MIDDLE OF NOWHERE (I-57) AND A SINGLE 55 YEAR OLD WOMAN, HOW DANGEROUS IS THIS?!? I WENT TO FORD DEALER WHO ACTED LIKE HE HAD NEVER HEARD OF THE PROBLEM BEFORE (RIVER OAKS FORD IN CALUMET CITY, IL ~ THE TOP RATED FORD REPAIR DEALER IN THE COUNTRY ACCORDING TO THEIR RECORDED PHONE MESSAGE AND A HUGE BANNER ON THE WALL AS YOU ENTER THE DEALERSHIP), BUT WAS CLUELESS AS TO THIS PROBLEM, REALLY? THE CAR SAT THERE ALL DAY UNTIL THEY CALLED ME AT 3:30 IN THE AFTERNOON TO TELL ME THE HEADLIGHTS TURN ON AND OFF, WHAT WAS THE PROBLEM? OH, WE CAN INSTALL A NEW LIGHT BOX MODULE ($500)...THAT MIGHT TAKE CARE OF THE PROBLEM...NO GUARANTEE, AGAIN...REALLY? I CAME HOME (PROBLEM UNREPAIRED), LOOKED UP 2004 CROWN VICTORIA HEADLIGHTS ON GOOGLE AND TO MY ASTONISHMENT FOUND WEBSITE/ARTICLE AFTER ARTICLE STATING HOW COMMON THIS PROBLEM IS ON CROWN VICTORIAS, GRAND MARQUIS AND MAURADER 2003-2005!!! I THINK THAT FORD IS TRYING TO SHUCK THEIR RESPONSIBILITY IN TAKING CARE OF THIS POTENTIALITY HAZARDOUS MALFUNCTION (CAR CAN START ON FIRE AND MANY CABS IN LOS ANGELES HAVE ARTICLE DATE 3/25/10)! THEY SHOULD STEP UP TO THE PLATE AND SEND OUT A NATIONWIDE RECALL FOR THIS TO BE FIXED, INSTEAD I HAVE TO COME UP WITH THE MONEY FOR THE PART, THE LABOR TO GET THIS FIXED. THIS DOESN'T INCLUDE THE DOWNTIME HAVING THE CAR IN THE SHOP FOR THE DAY! PATHETIC IS ALL I CAN SAY ABOUT THIS SITUATION. I AM JUST GLAD I WAS ABLE TO PULL THE BRIGHTS LEVER BACK TOWARD THE STEERING WHEEL SO THAT I WOULD HAVE SOME KIND OF LIGHTS...NOT EASY DRIVING A LONG DISTANCE HOLDING THIS LEVER ALL THE WAY BUT IT WAS THE ONLY WAY I COULD GET ANY KIND OF LIGHTS TO WORK! PUSHING THE BRIGHT LIGHT LEVER FORWARD TO KEEP THE BRIGHTS ON DIDN'T WORK EITHER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360140October 12, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE PARKED, THE CONTACT ATTEMPTED TO ACTIVATE THE HEADLIGHTS ON, BUT THEY WOULD NOT ACTIVATE. AFTER APPROXIMATELY SIX MINUTES, THE HEADLIGHTS TURNED ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED A MODULE THAT CONTROLLED THE HEADLIGHTS FAILED. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359637October 8, 2010
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE EXHIBITED A LOUD BANG. THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION HE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS SLANTED INWARD TOWARD THE VEHICLE. IN ADDITION, THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 146,013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359576October 7, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. WHILE DRIVING AT AN UNKNOWN SPEED THE VEHICLE ACCELERATED. THE CONTACT ENGAGED THE BRAKES AND PLACED THE VEHICLE IN NEUTRAL AND THE VEHICLE STOPPED. THE FAILURE ONLY HAPPEN ONCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER REPLACED THE BRAKE DEACTIVATION SWITCH. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000 AND THE CURRENT MILEAGE WAS 143,551.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359577October 7, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL SO FIRMLY THAT THE TIRES BEGAN SMOKING. THE BRAKES WOULD NOT STOP THE VEHICLE. THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE ACCELERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE DEACTIVATION SWITCH WAS REPLACED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 108,774.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358052September 28, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CATALYTIC CONVERTER RATTLES AFTER 54,000 MILES FOUND FORD BULLETIN ON PROBLEM. SHOULD BE REPLACED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356212September 17, 2010
EXTERIOR LIGHTING
2005 FORD CROWN VIC HEAD LIGHTS TAKE A BREAK MY CROWN VIC HAS ONLY 31000 MILES ON IT. NOW THAT ITS GETTING DARK EARLIER AND I WORK 10AM TO 8PM MY FIRST NEAR DEATH EXPERIENCE HAPPENED. ALL MOST HAD A HEAD ON,,!!!!!!!!!!! THAT CAUGHT ME OFF GUARD.. IF THERE EVER WAS A RECALL, THIS IS THE TIME!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355766September 15, 2010
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
TL* THE CONTACT OWNS 1993 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 70 MPH THE FRONT DRIVER'S SIDE BALL JOINT BROKE, CAUSING THE LOWER CONTROL ARM TO COLLAPS. THE DRIVER'S SIDE UPPER CONTROL ARM WAS ALSO DAMAGED AS WELL, CAUSING THE CONTACT TO LOSE CONTROL OF THE STEERING ,WHICH ALMOST CAUSED A CRASH. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE CONTACT REPAIRED THE FRONT PASSENGER SIDE CONTROL ARM. HE REFERENCED THE RECALL FOR THE SUSPENSION:FRONT:CONTROL ARM:UPPER ARM (95V194000) HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THE MANUFACTURER SHOULD HONOR THE RECALL ON THIS VEHICLE SINCE THIS IS A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355856September 15, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
FORD CROWN VIC POLICE INTERCEPTOR,2007: ON TWO PREVIOUS OCCASIONS, UPON DEPRESSING BRAKE PEDAL AT STOP SIGN, ENGINE WOULD SEEM TO BEGIN TO RACE; HOWEVER, AFTER STOP I WOULD IMMEDIATELY LET OFF BRAKE TO GO ON THROUGH STOP SIGN AND ENGINE WAS NORMAL ON ACCELERATION. TO-DAY AS I LEFT MY PARKING SPACE I APPROACHED AN AUTOMATIC GATE TO PASS THROUGH AND DEPRESSED BRAKE PEDAL TO WAIT FOR GATE TO OPEN AND ENGINE BEGAN TO RACE TO THE POINT THAT I WAS UNABLE TO HOLD VEHICLE BACK AND TURNED OFF IGNITION TO AVOID HITTING GATE. A LARGE AMOUNT OF BLACK SMOKE RESULTED FROM RACING ENGINE. AFTER ENGINE SHUT-DOWN, I SHIFTED TO PARK, STARTED ENGINE AND HAD NORMAL IDLE. I DEPRESSED BRAKE TO SHIFT INTO DRIVE AND PROCEEDED THROUGH GATE IN NORMAL MANNER. THE ONLY COMMON SYSTEM THAT I AM AWARE OF (OTHER THAN POSSIBLE ELECTRICAL/COMPUTER) TO THE FUEL CONTROL IS THE VACUUM SYSTEM ASSOCIATED WITH THE BRAKE VACUUM BOOSTER AND WHATEVER VACUUM MAY AFFECT THE FUEL FEED. THE FOOT PEDAL WAS DEFINITELY IN AN IDLE POSITION. I AM CERTAIN THAT THIS ENGINE RACING PROBLEM IS INITIATED BY MY APPLYING BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352652August 30, 2010
EXTERIOR LIGHTING
MY CROWN VIC REAR BRAKE LIGHTS KEEP GOING OFF AND ON WHEN ACTUALLY STILL APPLYING THE BRAKES SOMETIMES THE LIGHT COMES ON AND SOMETIMES IT DOES NOT A NEW BRAKE LIGHT SWITCH WAS INSTALLED BUT THE PROBLEM CAME BACK I HAD PEOPLE ALMOST RUN INTO THE BACK OF ME THIS IS A VERY SERIOUS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352852August 30, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE TRAVELING 60 MPH THE CONTACT HEARD A CLICKING SOUND INSIDE THE VEHICLE, WITHIN A FEW DAYS THE CONTACT NOTICED THAT THE HEADLIGHTS SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE FAILURE MILEAGE WAS 84000 AND THE CURRENT MILEAGE WAS 88000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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