Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10340284June 27, 2010
EXTERIOR LIGHTING
2003 CROWN VICTORIA LSX, 41,541 MILES, WELL MAINTAINED. HEADLIGHTS TURNED ON DURING NIGHT DRIVING WILL SHUT OFF ON THEIR OWN WITHOUT NOTICE WHILE VEHICLE IS TRAVELING ALONG THE ROADWAY. NO WARNING. JUST DARKNESS WHERE THERE WAS LIGHT. A VERY DANGEROUS SITUATION THAT FORCES A PULL OFF TO THE SIDE OF THE ROADWAY WITH OR WITHOUT A SHOULDER FOR EMERGENCY STOPPING. THE HEADLIGHTS RETURN TO THEIR ON POSITION WITHOUT DOING ANYTHING MANUALLY TO THE SWITCHES OR IGNITION. TIME FRAME FOR THIS AUTOMATED OFF AND ON OPERATION VARIES. NO SET PATTERN OBSERVED FOR THIS OCCURRENCE. MECHANIC RELATES THAT THE LIGHT CONTROL MODULE, (LCM) WILL NEED REPLACEMENT. FOR A COMPONENT INSIDE THE PASSENGER COMPARTMENT THAT IS NOT EXPOSED TO THE ELEMENTS, ON A VEHICLE WITH UNDER 42,000 MILES, THIS IS AN UNACCEPTABLE OUT OF WARRANTY COST TO BE BORN BY MYSELF AND OTHERS FOR A SAFETY ISSUE THAT SEEMS TO BE CAUSED BY A COMPUTER BOARD RELAY THAT IS DEFECTIVE. THE REPLACEMENT PART IS SEVERAL HUNDRED DOLLARS. I COULD SEE THE HEADLAMPS THEMSELVES BURNING OUT, OR A FUSE, BUT NOT A COMPONENT THAT IS NEEDED TO MAKE THEM LIGHT UP IN THE FIRST PLACE. AS OF THIS TIME, I UNDERSTAND THAT YOUR DEPARTMENT HAS NOT ISSUED A RECALL FOR THIS DEFECTIVE ITEM THAT IS CENTRAL FOR THE SAFE OPERATION OF THIS VEHICLE DURING THE HOURS AFTER DUSK AND BEFORE DAWN. SEEMS THAT THE PROBLEM WAS BUILT INTO THE VEHICLE BY RUNNING THE HEADLAMP CONTROLLER THROUGH A DEFECTIVE CIRCUIT BOARD THAT IS PART OF A OVERLY EXPENSIVE TOTAL PART CALLED THE LCM. NIGHT DRIVING REQUIRES ILLUMINATION PROPERLY CONTROLLED BY THE DRIVER AND VEHICLE SYSTEMS. NOT ROCKET SCIENCE, JUST LIGHTS ON AND LIGHTS OFF WHEN SWITCHED. CONTROL BY THE NIGHT ILLUMINATION SYSTEM TO TOGGLE THE LIGHTS ON AND OFF WHEN THE SWITCH IS IN AN ON POSITION IS A DEFECT THAT MUST BE ADDRESSED. UNTIL IT IS, THE REPLACEMENT PART NEEDED IS ALSO DEFECTIVE. THE ORIGINAL FACTORY PART IS STILL INSTALLED AND MAY BE INSPECTED. AIR AND OIL FILTERS HAVE BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339320June 21, 2010
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THE HEADLIGHTS WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT MULTIFUNCTION SWITCH HAD FAILED. THE SWITCH WAS REPLACED AND THE MECHANIC WAS ADVISED BY THE DEALER THAT THE LIGHTING CONTROL MODULE MAY ALSO NEED TO BE REPLACED. THE MODULE WAS NOT REPLACED AND WAS DECLINED BY THE CONTACT. THE CONTACT BELIEVED THE FAILURE SHOULD BE RECALLED DUE TO THE SAFETY HAZARD OF DRIVING WITHOUT PROPER ILLUMINATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,440 AND THE CURRENT MILEAGE WAS 64,400. UPDATED 10/27/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336134June 14, 2010
ENGINE AND ENGINE COOLING
I OWN A 1997 CROWN VIC LESS THAN 100 THOUSAND MILES. BOUGHT THE CAR 2 YEARS AGO AT DEALERSHIP IN LOUISVILLE KY. FOUND OUT THERE WAS RECALLS ON VEHICLE AFTER PURCHASE WAS TOLD CARMAX WAS GOOD. NOW HERE I SIT WITH A CRACKED INTAKE MANIFOLD WHICH WAS RECALLED, BUT NOONE EVERY FIXED IT. SOMEONE SHOULD BE RESPONSIBLE FOR THIS, YES WAS A RECALL SHOULDN'T THERE BE A LAW TO MAKE SOMEONE STAND BEHIND THE CRACK INTAKE MANIFOLD THIS WAS A 1 OWNER WHEN I BOUGHT IT WITH ONLY LIKE 60000 MILES,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336163June 14, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 45 MPH, THE HEADLIGHTS FAILED AND RESET THEMSELVES WITHIN SECONDS. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE DEALER ADVISED REPLACING THE RELAY CONTROL MODULE. THE MANUFACTURER ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND ANY REPAIRS WOULD BE AT THE EXPENSE OF THE CONTACT. THE VEHICLE WAS LEFT WITH THE DEALER WHERE HE WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 105,000. UPDATED 11/12/10 *CN THE CONSUMER STATED THE HEADLIGHTS WOULD FAIL AT TIMES. THE CONSUMER STATED HE TOOK THE LIGHTING CONTROL MODULE APART AND FOUND THE RELAYS THAT CONTROLLED THE HEADLIGHTS MELTED THE SOLDER ON THE CIRCUIT BOARD CREATING AN INTERMITTENT CONNECTION. THE CONSUMER STATED HE COMPARED THE RELAY WITH ANOTHER RELAY AND FOUND HIS RELAY TO BE SIGNIFICANTLY SMALLER. UPDATED 11/24/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335717June 10, 2010
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT AFTER THE REPAIR FOR RECALL 08V051000, VEHICLE SPEED CONTROL, CRUISE CONTROL WAS PERFORMED, THE ODOMETER AND SPEEDOMETER STOPPED WORKING WHILE DRIVING 30 MPH. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT PAID TO HAVE THE SPEEDOMETER REPAIRED. THE FAILURE MILEAGE WAS 42,730 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335542June 9, 2010
WHEELS
I RAN OVER A PIECE OF STRUCTURAL STEEL ON THE FREEWAY AND WRECKED THE RIGHT REAR TIRE AND WHEEL. I FOUND THAT I COULD NOT REMOVE THE WHEEL LUG NUTS USING THE LUG WRENCH FURNISHED WITH THE CAR. I SUCCEEDED IN CHANGING THE TIRE BY USING THE BREAKER BAR INCLUDED WITH MY HALF INCH DRIVE SOCKET SET THAT I HAPPENED TO HAVE IN THE TRUNK. TWENTY YEARS LATER FORD WAS STILL FURNISHING WITH THEIR CARS SHORT ARM (EFFECTIVE LENGTH ABOUT 9 INCHES) LUG WRENCHES THAT COULD NOT POSSIBLY BE USED TO CHANGE A TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330232May 13, 2010
STRUCTURE:BODY
PAINT DEFECT: BUBBLING AND PEELING. PAINT APPLIED WITHOUT APPLYING PRIMER TO ADHERE PAINT. THE 2005 LX MODEL WAS PURCHASED IN 2006. THE VEHICLE STANDS CURRENTLY AT 71,000 MILES. STRUCTURE PAINT BEGINS TO BUBBLE AND PEEL OFF. VEHICLE HAS NEVER BEEN INVOLVED IN ANY ACCIDENTS AND NEITHER HAS IT INCURRED ANY STRUCTURAL DAMAGES. APPROXIMATELY 6 MONTHS AGO THERE WAS A NOTICE PAINT MISSING, THE SHAPE WAS ROUND AND DIME SIZE ON THE HOOD AND ROOF OF THE VEHICLE. FURTHER INVESTIGATION INDICATED THAT THE PAINT HELD NO PRIMER UNDERNEATH IT TO ADHERE PAINT TO THE STRUCTURE OF THE VEHICLE. WHEN THE VEHICLE WAS PUT ON A FREEWAY UP TO POSTED SPEEDS OF 65 MPH, THE DIME SIZE ROUND AREAS BEGIN TO SHED MORE PAINT. THIS SEEMS TO BE A FACTORY BLEMISH THAT NEEDS TO BE ADDRESSED. I HAVE REPAINTED THE HOOD, AND FURTHER INVESTIGATION HINTS THAT THE ENTIRE CAR HAS HAD PAINT TO BARE METAL APPLIED WITHOUT THE USE OF PRIMERS TO SECURE ANY PAINT THAT MAY HAVE BEEN APPLIED. I HAVE RECEIPTS THAT INDICATE FINDINGS TO BE TRUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330324May 13, 2010
EXTERIOR LIGHTING
LIGHTING CONTROL MODULE FAILED, CAUSING LOSS OF HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330188May 12, 2010
ELECTRICAL SYSTEM
AFTER A RAIN MY 2001 FORD CROWN VIC LEAKED THROUGH THE WIPERS INTO THE GEM CAUSING FAILURES OF MOST ELECTRICAL SYSTEMS AND UNWANTED ELECTRICAL ACTIVITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329958May 11, 2010
TIRES
TIRE FAILURE. ON FREEWAY TRAVELING AT APX 75 TREAD CAME OFF TIRE ON BACK DRIVERS SIDE CAUSING IT TO SERVE TIP OVER AND LAND IN THE DITCH. A SMALL AMOUNT OF TREAD LEFT ON A SMALL PORTION OF TIRE WITH THE REST OF THE DREAD COMING OFF COMPLETELY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10328901May 4, 2010
EXTERIOR LIGHTING
HEADLAMPS OCCASIONAL FAILED TO TURN ON OR WOULD GO OFF PERIODICALLY AT FIRST. A MONTH LATER THE PROBLEM HAD BECOME THE NORM RATHER THAN THE EXCEPTION. WHEN THE HEADLAMPS WENT OUT I HAD TO DRIVE WITH MY HAND ENGAGING THE HIGH BEAM IN ORDER TO HAVE DRIVING LIGHTS. FLICKING THE HI/LO BEAM WAND WOULD NOT TURN THE LIGHTS BACK ON. INTERIOR DASH LIGHTS WORKED NORMALLY. IT GOT TO THE POINT IN A 5 MILE TRIP, AT NIGHT, MY DRIVING LIGHTS WERE OFF MORE THAN THEY WERE ON WITHOUT ME HAVING TO ENGAGE THE HIGH BEAM LAMPS FOR DRIVING. EXTREMELY CONGESTED AREAS THAT I DRIVE IN SO THE ENGAGING THE HIGH BEAMS ALL THE TIME CAUSED A SAFETY HAZARD NOT ONLY FOR ON COMING DRIVERS BUT FOR ME AS WELL. IT IS EXTREMELY HARD TO DRIVE A FULL SIZE CAR LIKE MINE WHILE KEEPING THE HIGH BEAMS ENGAGED. THE INTEGRATED CONTROL MODULE (ICM) HAD TO BE REPLACED TO FIX THE PROBLEM. THIS IS HARD TO BELIEVE GIVEN THE FACT THAT MY CAR HAD LESS THAN 42,000 MILES ON IT AT THE TIME. THE CAR HAD NOT BEEN INVOLVED IN ANY DAMAGE CAUSING WRECKS. FROM ALL THE FORUMS THAT THERE ARE ONLINE, DOES NOT APPEAR TO BE AN ISOLATED OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328599May 3, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 65 MPH IN A HAIL STORM, THE HEATING SYSTEM WOULD NOT OPERATE CAUSING A BUILD UP OF FOG ON THE WINDSHIELD. THE DEALER ADVISED ALTHOUGH THEY WERE AWARE OF THE ISSUE, THERE WAS NOT A RECALL FOR THE FAILURE. THE VEHICLE WAS NOT SERVICED FOR THE FAILURE AND THE FAILURE HAS RECURRED. THE FAILURE MILEAGE WAS 99,981 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327530April 26, 2010
POWER TRAIN
FOR OVER A YEAR I HEARD A RUMBLING FROM THE REAR RIGHT OF MY CAR WHICH A MECHANIC ORIGINALLY THOUGHT WAS A TIRE NOISE. ON 3/2/10 THE DEALER REPORTED HEARING A BEARING NOISE AND ON 3/11/10 "REPLACED RIGHT REAR WHEEL BRG AND SEAL ALSO REPLACED AXEL WAS DAMAGED FILL REAR DIFF ..." I HAVE THE AXLE AND BEARINGS THAT WERE REPLACED IN CASE YOU WANT TO INSPECT THEM. AT REPAIR THE CAR HAD 44884 MILES ON IT. IT COST ME $694.57 TO REPAIR. THE CAR WAS ASSEMBLED AT ST. THOMAS AND IS NOT A POLICE OR FLEET CAR. UNFIXED, THE LOSS OF DRIVE FUNCTION COULD HAVE RESULTED IN A CRASH. HOW MANY OTHER UNITS OF THIS MODEL HAVE BEEN INVOLVED IN A CRASH OR ARE A DISASTER WAITING TO HAPPEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326769April 21, 2010
VEHICLE SPEED CONTROL
2003 FORD CROWN VICTORIA POLICE WAS PARKED. DRIVER PUT FOOT ON BRAKE, PUT CAR IN REVERSE. CAR SUDDENLY ACCELERATED AT HIGH SPEED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10326035April 16, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT TOOK THE VEHICLE FOR INSPECTION AND WAS ADVISED BY THE INDEPENDENT MECHANIC THAT THE INTAKE MANIFOLD GASKET WAS LEAKING ANTIFREEZE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324688April 9, 2010
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE- VEHICLE STOPS RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324689April 9, 2010
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE- STOPS RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324693April 9, 2010
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE-STOPS RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322840March 30, 2010
EXTERIOR LIGHTING
HEADLIGHTS TURNED OFF WHILE DRIVING AT NIGHT. REFER TO THE FOLLOWING: NHTSA ACTION NUMBER: N/A NHTSA RECALL CAMPAIGN NUMBER: PE08066 N/A MAKE: FORD MODEL: CROWN VICTORIA MANUFACTURER : FORD MOTOR COMPANY YEAR : 2005 COMPONENT : EXTERIOR LIGHTING:HEADLIGHTS FORD FOUND THAT SOME LIGHTING CONTROL MODULES (LCM) IN THE SUBJECT VEHICLES CONTAINED DEFECTIVE SOLDER JOINTS ON THE PRINTED CIRCUIT BOARD. THIS CONDITION CAN LEAD TO POOR HEADLIGHT PERFORMANCE RANGING FROM INTERMITTENT OUTAGE AND DIMMING TO EVENTUAL HEADLIGHTS FAILURE. THE FAILURE DOES NOT AFFECT OTHER LIGHTING FUNCTIONS (PARK, EMERGENCY FLASHER, BRAKE AND FLASH TO PASS LIGHTS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321783March 24, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, BOTH OF THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY. WHEN DRIVING OVER A POTHOLE OR BUMPY ROAD SURFACE, THE LIGHTS WOULD OCCASIONALLY ILLUMINATE BUT WOULD FAIL AGAIN WITHIN A FEW MINUTES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE TURN SIGNAL SWITCH WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE LIGHTING CONTROL MODULE WAS REPLACED AT A LATER DATE AND THE CONTACT DID NOT EXPERIENCE THE FAILURE AFTER THE SWITCH WAS REPLACED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 185,000 AND THE FAILURE MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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